Samsung Emergency SOS Guide for Galaxy Smartphones and Watches

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If you own a Samsung Galaxy smartphone or watch, you're likely familiar with the Emergency SOS feature. This feature allows you to quickly call for help in emergency situations.

To activate Emergency SOS on your Samsung Galaxy smartphone, press and hold the Power button and the Volume button simultaneously for three seconds. This will send an SOS alert to your emergency contacts and call emergency services.

The SOS feature is also available on Samsung Galaxy watches, where you can quickly press the Power button five times to send an SOS alert.

Setting Up SOS

Setting up SOS on your Samsung Galaxy watch is a crucial step in ensuring your safety in emergency situations. To start, you'll need to open the Galaxy Wearable app on your connected phone.

The first step is to navigate to the Safety and emergency section. This is where you can add your Medical info, select Emergency contacts, adjust Emergency SOS settings, and enable Hard fall detection. You can do this on the Galaxy Watch7, Watch Ultra, Fit3, Watch5, Watch6 series, and Watch4 series.

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On the Galaxy Watch7, Watch Ultra, and Fit3, you can also add your Medical info, which includes your name, conditions, allergies, medications, blood type, and notes. This information will be shared with your emergency contacts in case of an emergency.

You can select your emergency contacts on the Galaxy Watch5, Watch6 series, and Watch4 series. These contacts will receive the SOS alert and be able to track your location.

To enable Hard fall detection on the Galaxy Watch5, Watch6 series, and Watch4 series, you can select from Always, During physical activity, or Only during workouts. This feature will automatically detect if you've had a hard fall and send an emergency alert.

On older models, such as the Galaxy Watch, you can quickly press the Home button three times to send alerts and calls to your assigned emergency contacts.

Here's a quick summary of the steps to set up SOS on different Samsung Galaxy watches:

Remember, setting up SOS on your Samsung Galaxy watch is a simple process that can save you time and ensure your safety in emergency situations.

Sending SOS Alerts

Credit: youtube.com, Galaxy S24 Ultra/Plus: How to Enable Emergency SOS Contact Information!

To send an SOS alert on your Samsung watch, you'll need to set it up first. This can be done through the Galaxy Wearable app on your connected phone.

You can enable SOS features on your Galaxy Watch7, Watch Ultra, or Fit3 by navigating to the Galaxy Wearable app, tapping Watch settings or Band settings, and then selecting Safety and emergency.

On the Safety and emergency page, you can add your Medical info, select Emergency contacts, adjust Emergency SOS settings, and enable Hard fall detection.

You can also enable SOS features on your Galaxy Watch5 and Watch6 series by opening the Galaxy Wearable app, tapping Watch settings, and then selecting Safety and emergency.

The Medical info section allows you to enter your name, medical conditions, allergies, medications, blood type, and other necessary details.

Emergency contacts can be selected from your phone's contacts list, and you can also adjust Emergency SOS settings to start with a countdown, select an emergency number to contact, and turn on info sharing with emergency contacts.

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Hard fall detection can be enabled on your Galaxy Watch5 and Watch6 series to send an emergency alert if you've had a hard fall.

On your Galaxy Watch4 series, you can set up SOS by opening the Galaxy Wearable app, tapping Watch settings, and then selecting Safety and emergency.

The SOS feature on older models can be set up by opening the Galaxy Wearable app, tapping Watch settings, and then selecting Advanced or Advanced features, and then tapping SOS.

To send an SOS alert on older models, quickly press the watch's Home button (Power button) three times.

There are two ways to send an Emergency SOS call on a Samsung Galaxy device: by pressing the power button three times in quick succession, or by pressing and holding the power button to bring up the power menu.

Here's a summary of the steps to send an SOS alert:

  • Enable SOS features on your watch through the Galaxy Wearable app
  • Add your Medical info and select Emergency contacts
  • Adjust Emergency SOS settings to your liking
  • Enable Hard fall detection if desired
  • Set up SOS on older models by opening the Galaxy Wearable app and tapping SOS
  • Send an SOS alert by pressing the Home button (Power button) three times on older models, or by pressing the power button three times in quick succession on newer models

Managing SOS Alerts

Managing SOS Alerts can be a concern, especially if you accidentally trigger the feature. You can cancel a sent SOS alert at any time.

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To cancel the alert, first check if your watch is still sending alerts by looking for a red siren icon on your Home screen. If you see it, swipe left on the Home screen to access your notifications.

Tap the SOS notification, tap Stop sharing, and then tap the checkmark. Note that on some watch models, you may need to swipe up on the notification instead of tapping it.

Your emergency contact(s) will no longer receive alerts, location information, or phone calls once you've canceled the SOS alert.

Adding Medical Info and Contacts

You can add medical info to your Samsung Galaxy phone by navigating to Settings, then Safety and emergency, and tapping Medical info. To add medical information, you can enter your details using the provided categories, such as Medical conditions, Allergies, Current medications, or Blood type.

First responders can find this information even if your phone is locked, simply by tapping the Emergency call tab on the home screen. This is a crucial feature, especially if you have a medical condition that requires special attention.

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You can add emergency contacts whenever you need to, as well as your personal medical information. To add an emergency contact, navigate to Settings, then Safety and emergency, and then tap Emergency contacts. From there, you can select from your available contacts or search for someone.

Your emergency contacts are automatically sent a message with your location as soon as you send an emergency SOS call to the helpline number. This can be a huge relief for your loved ones, who will know where you are and can send help right away.

Here's a step-by-step guide to adding medical info and emergency contacts:

  1. Navigate to Settings, then Safety and emergency, and tap Medical info.
  2. Enter your medical information using the provided categories.
  3. Navigate back to Safety and emergency, and then tap Emergency contacts.
  4. Select Add emergency contact and choose from your available contacts or search for someone.

Location Service

Location Service is an important feature to consider when it comes to managing SOS alerts. Your device may automatically send its location and other information to emergency responders if an emergency location service is supported in your current region.

To check if your device supports this feature, you can navigate to Settings and tap Safety and emergency. Tap Emergency Location Service to see if it's enabled.

If your device supports emergency location service, you'll want to make sure it's turned on. Tap the switch next to Use Emergency Location Service to enable it.

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How to Turn Off

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If you're no longer in an emergency situation, you can cancel the SOS alert to stop sending alerts and location information to your emergency contact(s). This can be done by swiping left on the Home screen to access your notifications, tapping the SOS notification, and then tapping Stop sharing and the checkmark.

You can also turn off the SOS feature entirely if you're accidentally triggering it or want to disable it for another reason. To do this, open the Settings app and go to Safety and emergency.

To stop receiving SOS alerts and location information, you'll need to toggle off Send SOS messages in the Safety and emergency settings. This will immediately stop sending alerts to your emergency contact(s).

If you're concerned about accidentally triggering the SOS feature, you can adjust the SOS trigger from three to four presses of the side key to reduce the chance of false alarms. This can be done in the Safety and emergency settings.

Here are the steps to turn off the SOS feature:

  1. Open “Settings” and go to “Safety and emergency.”
  2. Tap “Send SOS messages” and toggle it off.
  3. You can also adjust the SOS trigger from three to four presses of the side key to reduce the chance of false alarms.

Earthquake Alerts

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To manage SOS alerts effectively, it's essential to set up Earthquake alerts on your device. This feature uses your approximate location to detect nearby earthquakes and sends you an alert with the estimated magnitude, along with a sound.

You can access Earthquake alerts by navigating to Settings, then tapping Safety and emergency, and finally tapping Earthquake alerts. Tap the switch next to Earthquake alerts to turn it on or off.

You can review additional information about earthquake detections by swiping up. This includes the option to see a demo or learn earthquake safety tips.

Supporting Lone Workers

Many organizations are taking steps to support lone workers by providing them with emergency smartphone apps that offer features like emergency SOS. These apps complement built-in device capabilities and provide additional layers of protection.

In fields such as home healthcare, education, and utilities, these solutions are increasingly being used to increase security and support for lone workers. Organizations are also relying on these solutions to comply with occupational safety regulations.

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Some organizations, like those in the field services and oil and gas industries, are leveraging specialized lone worker safety applications that integrate with their dispatch system. These applications can be used to remap physical buttons on phones or smartwatches to trigger alerts.

By utilizing advanced Samsung Knox device management features, enterprises can take their lone worker safety solutions to the next level. This can help lower employee insurance costs and provide an added layer of protection for workers in high-risk environments.

Galaxy Devices and SOS

You can set up and send SOS requests on various Samsung Galaxy devices, including the Galaxy Watch series and smartphones. To start, open the Galaxy Wearable app on your connected phone and tap Watch settings.

Here are the devices that support SOS features: Galaxy Watch7, Watch Ultra, and Fit3; Galaxy Watch4 series; Galaxy Watch5 and Watch6 series; and older models. Each device has a slightly different process for setting up SOS, but they all involve adding emergency contacts and adjusting SOS settings.

On Galaxy smartphones, you can raise an alert by pressing the lock button three times, which will automatically send an SOS message and a link to your location. On Galaxy smartwatches, pressing the Home button three times will send an SOS message, followed by a link to your location.

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Galaxy Smart Watch

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The Galaxy Smart Watch has a built-in SOS feature that can be set up and activated in case of an emergency.

You can set up the SOS feature on your Galaxy Watch4 series by opening the Galaxy Wearable app on your connected phone, tapping Watch settings, and then tapping Safety and emergency. From here, you can add your medical information, emergency contacts, and set up the SOS feature.

To send an SOS alert, you can press the Home button three times on your Galaxy Watch4 series. Alternatively, you can also set up the watch to send an SOS alert automatically if it detects a hard fall.

The SOS feature is only available on Samsung Galaxy smartwatches running on Tizen 5.5 software and onwards. This feature allows you to quickly send an SOS message, followed by a link to your location, to your emergency contacts.

Here are the steps to set up the SOS feature on your older Galaxy watch model:

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1. Open the Galaxy Wearable app on your connected phone.

2. Tap Watch settings, then Advanced or Advanced features, and then tap SOS.

3. Tap the switch next to When Home key pressed 3 times.

4. Add an emergency contact by tapping Create contact or Select from contacts.

5. Select your desired contact(s) and set up the SOS call feature.

6. You can also set up the watch to send SOS messages automatically if it detects a fall.

You can also enable SOS features on your Galaxy Watch7, Watch Ultra, or Fit3 by navigating to the Galaxy Wearable app on your connected phone, tapping Watch settings or Band settings, and then tapping Safety and emergency.

To send an Emergency SOS call, you can press the power button three times in quick succession. This can be done from both the main and lock screen.

Galaxy Smartphones

If you have a Samsung Galaxy smartphone, you're in luck because it has a built-in SOS feature.

This feature is only available on Samsung Galaxy smartphones running on Android Nougat software and onwards.

To activate the SOS feature, you'll need to press the lock button on your Samsung Galaxy smartphone three times.

This will automatically send an SOS message and a link to your location.

Sending SOS Requests

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To send an SOS request on your Samsung device, you can press the power button three times in quick succession. This will trigger an SOS alert to your emergency contacts.

There are different methods to trigger an SOS request depending on your Samsung device model. For example, on the Galaxy Watch7, Watch Ultra, and Fit3, you can swipe to call an emergency number, while on the Galaxy Watch5 and Watch6 series, you can select whether to start with a countdown.

You can also set up your device to automatically send SOS messages if it detects a fall. For instance, on the Galaxy Watch4 series, you can enable hard fall detection and select when to detect falls. On older models, you can set your watch to send SOS messages automatically if it detects a fall.

If you ever experience an emergency, you can press the Side button five times in a row to trigger an SOS alert. However, you can also set up the Emergency SOS feature to require a swipe to call, which will give you a chance to cancel the SOS request if needed.

Credit: youtube.com, How to trigger an Emergency SOS on your Galaxy smartphone

Here are some key steps to set up Emergency SOS on your Samsung device:

  • Press the Side button five times in a row to trigger an SOS alert
  • Set up your emergency contacts and select who to call in an emergency
  • Choose whether to start with a countdown or require a swipe to call
  • Select whether to play a warning sound or attach pictures and audio to your SOS messages

By following these steps, you can set up Emergency SOS on your Samsung device and ensure that you have a reliable way to send SOS requests in case of an emergency.

Sharing Information

You can share information with emergency contacts or first responders through your Samsung Galaxy phone. To send a message to your emergency contacts, navigate to Settings, tap Safety and emergency, and then tap Emergency sharing.

This feature will send a message with your current location and a warning of low battery percentage. You can also attach pictures and audio recordings to the message, which can be taken or recorded directly from the Emergency sharing screen.

To store your medical information, open Settings, select Safety and emergency, and then tap Medical info. Here you can note any medical conditions, allergies, or current medications in the fields provided.

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Use Sharing

Gloved hands holding a smartphone displaying an emergency SOS screen.
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You can share important information with emergency contacts or first responders through your Galaxy phone. The Emergency sharing option lets you send messages to your chosen emergency contacts.

To enable Emergency sharing, navigate to Settings and tap Safety and emergency. Tap Emergency sharing and review the information before tapping Start emergency sharing.

You can also attach pictures and audio to your messages, which will include a warning of low battery percentage and your current location. To do this, tap the switches next to Attach pictures and Attach audio recording.

To add a contact, tap Add member on the Emergency contacts screen. You can also display your contact on your Lock screen by tapping the switch next to Show on Lock screen.

If you have a medical condition, it's a good idea to store this information in your Galaxy phone. To save your medical information, open Settings and select Safety and emergency. Tap Medical info and note any conditions, allergies, and current medications in the fields provided.

This information can be found by first responders even if your phone is locked, simply by tapping the Emergency call tab on the home screen.

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Sharing Medical Info with First Responders

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If you have a medical condition, it's a good idea to store this information in your Galaxy phone so first responders can provide appropriate treatment if you are incapacitated.

To save your medical information, you can follow these steps: Open “Settings” and select “Safety and emergency,” then tap “Medical info” and note any conditions, allergies, and current medications in the fields provided.

First responders can find this information even if your phone is locked, simply by tapping the “Emergency call” tab on the home screen.

You can also add emergency contacts and medical info at any time, and first responders will have access to this information in case of an emergency.

Here's a simple 3-step guide to adding medical info and setting up emergency contacts:

  • Open the Settings app on your Samsung Galaxy phone
  • Scroll down to find the Safety and emergency option and tap to open it
  • Select Medical info to enter your medical information and Save it when you're finished

Your emergency contacts are automatically sent a message with your location as soon as you send an emergency SOS call to the helpline number.

Final Thoughts

As I wrap up this article on Samsung's emergency SOS features, it's clear that their Galaxy phones are equipped with essential tools to help you in a crisis. Unfortunately, fall detection is not yet available on Galaxy phones, but many Galaxy smartwatches have it built in.

Samsung's Galaxy phones can extend all the necessary help in a life-threatening situation, so it's good to know what features are available to you.

Frequently Asked Questions

What happens if you accidentally call emergency SOS on Samsung and hang up?

If you accidentally call emergency SOS on Samsung and hang up, an attempt will be made to call you back to confirm you're safe. You can clarify during this call that everything is okay.

Jennie Bechtelar

Senior Writer

Jennie Bechtelar is a seasoned writer with a passion for crafting informative and engaging content. With a keen eye for detail and a knack for distilling complex concepts into accessible language, Jennie has established herself as a go-to expert in the fields of important and industry-specific topics. Her writing portfolio showcases a depth of knowledge and expertise in standards and best practices, with a focus on helping readers navigate the intricacies of their chosen fields.

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