Emergency SOS Setup for Android and iPhone Users

To set up Emergency SOS on your Android device, go to Settings > Safety & emergency > Emergency SOS. This feature can be activated by pressing and holding the power button five times.

On an iPhone, you can set up Emergency SOS by going to Settings > Emergency SOS > Call with Side Button. This will allow you to quickly call emergency services by pressing and holding the side button and the volume down button simultaneously.

If you're concerned about accidentally triggering Emergency SOS, you can adjust the settings to require a confirmation press after the initial activation. This can be found in the Emergency SOS settings on both Android and iPhone devices.

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To set up Emergency SOS on your iPhone, you can press and hold the side button and one of the volume buttons until the Emergency SOS slider appears. This will allow you to call emergency services or send a countdown alert with a release of the buttons.

Alternatively, you can rapidly press the side button five times to access the Emergency Call slider. To add emergency contacts, open the Health app and tap your profile picture, then Medical ID, Edit, and Emergency Contacts. You can also customize your Emergency SOS settings in the Settings app.

On Android devices, you'll need to save at least one emergency contact before setting up Emergency SOS. This involves opening the Settings app, Safety & emergency, and Emergency contacts, then adding a contact. Once you have an emergency contact, you can toggle on Emergency SOS in the Safety & emergency menu.

To set up Emergency SOS on your Android, you'll need to save at least one emergency contact to your phone. This is a crucial step before you can activate the feature.

You can add emergency contacts by opening the Settings app, scrolling down and tapping Safety & emergency, then tapping Emergency contacts and Add contact. From there, you can select someone from your contact list or add a new contact through the Contacts app.

On Android 12 and 13, you'll need to navigate to Settings > Safety & emergency > Emergency contacts to set up your emergency contacts. On earlier versions of Android, this menu can be found in the Advanced Settings menu.

To turn on Emergency SOS, open the Settings app, scroll down and tap Safety & emergency, then toggle the Use Emergency SOS slider. That's it! You're now ready to set up your emergency SOS features.

To connect with emergency services via satellite, you need to be outside with a clear view of the sky and horizon.

Emergency SOS via satellite is free for two years after the activation of an iPhone 14 or later (all models), so make sure to take advantage of this feature.

If you're unable to connect with emergency services via cellular, your iPhone will try to connect you via satellite. This service is available for certain local emergency numbers that require iOS 16.4 or later.

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To text emergency services via satellite, try the following steps:

You can also type "emergency", "emergencies", "SOS", "help", or "send help" in the address field of a new message to text emergency services via satellite.

To set up SOS on your Android device, you'll need a few things in place. Some Personal Safety app features require Location Services and permissions to be turned on, such as emergency sharing, car crash detection, and crisis alerts.

You'll need to turn on Location Services, which allows the app to access your device's location. This is a crucial feature for emergency sharing and car crash detection to work properly.

If you don't have a SIM card or eSIM on your phone, you may not be able to place emergency calls, but you won't be able to call your emergency contacts either.

To show your emergency info when your screen is locked, you'll need to tap Emergency info access Show when locked. This is a great feature to have, especially if you have sensitive information that you want to keep private.

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Here are some specific requirements for SOS features to work:

By having these requirements in place, you'll be able to set up SOS on your Android device and stay safe in emergency situations.

To start setting up Emergency SOS on your Android, you'll need to save at least one emergency contact to your phone.

First, open the Settings app and scroll down to tap Safety & emergency. On earlier versions of Android, this menu can be found in the Advanced Settings menu.

You can add emergency contacts from your existing contact list by tapping Add contact and selecting the person you want to add.

Once you have at least one emergency contact set up, you can then turn on Emergency SOS features by toggling the Use Emergency SOS slider.

You can also choose how to start Emergency SOS by setting it up to start automatically or requiring a confirmation step before the actions start. To do this, open the Settings app, tap Safety & emergency, and then tap Emergency SOS.

To start emergency sharing, open the Safety app and tap Emergency sharing. You can then select who you want to share your real-time location with and tap Share.

You can call emergency services with just a few taps on your Apple Watch. Press and hold the side button until the Emergency Call slider appears, then drag it to start the call immediately.

Emergency SOS can also be triggered automatically after a countdown. This feature is available on Apple Watch Ultra models, where you can also press and hold the Action button.

To make an emergency call from your Lock screen, press and swipe the Phone icon at the bottom of your screen, or swipe up as if you are unlocking your device, and then tap Emergency call. This feature is useful in a dire situation where you don't have time to unlock your device.

If you have a security measure in place, like a PIN or biometric security, you can make an emergency call right from the Lock screen. This feature is available on devices that support Emergency SOS.

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Here are the steps to use Emergency sharing:

Emergency sharing will let you send messages to your chosen emergency contacts to let them know you need help. These messages will relay a warning of low battery percentage as well as your current location.

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To share your emergency video, you need to set up your Medical ID and emergency contacts in the Health app. This allows you to share your video with your emergency contacts after each recording.

Auto share works by automatically sharing a link to your video with all your emergency contacts after each recording. If you don't have emergency contacts set up, your video won't be shared with anyone. You can cancel sharing within 15 seconds after recording.

You can deactivate a sharing link at any time by tapping "Stop sharing" in the Safety app. Each link has a 7-day expiration timer to protect your privacy.

To refresh the expiration timer, deactivate the existing link and create a new link. To do this, open the Safety app, tap "Your info" and then "Your videos", and next to a video, tap "More" and then "Stop sharing".

You can also manage your uploaded emergency recordings in the Safety app. To do this, open the Safety app, tap "Your info" and then "Your videos", and next to a video, tap "More" and then "Share or Delete".

Note: If you place a call to emergency services by mistake, do not hang up. Tell the emergency operator that the call was accidental and that you do not need assistance.

You can text emergency services via satellite if you're unable to make a call. This feature is available on iPhone 14 or later models.

To connect to emergency services via satellite, try calling the local emergency number first. If that doesn't work, you can text emergency services.

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Here's a step-by-step guide to texting emergency services via satellite:

You can also type "emergency", "emergencies", "SOS", "help", or "send help" in the address field of a new message to text emergency services via satellite.

Auto Backup is a feature that automatically uploads your emergency recordings to the cloud, helping to prevent data loss if your phone is lost or destroyed in an emergency situation. This requires an internet connection, which may incur additional costs if you're on limited data access.

Uploaded emergency recordings can be managed at any time with an internet connection. To do this, open the Safety app on your phone and tap Your infoYour videos.

To manage your videos, follow these steps:

If you accidentally call emergency services, don't hang up – tell the operator it was a mistake and you don't need assistance.

You can share your Medical ID and notify your emergency contacts when you text emergency services with Emergency SOS via satellite.

If you set up emergency contacts in the Health app, you can choose to notify and share information with them, including a live transcript of your conversation with emergency services.

This transcript includes your answers to the emergency questionnaire, a map with your location, and the messages that you exchange with emergency services.

If your emergency contacts use iMessage on iOS 16.1 or later, they can receive a live transcript. If they have a non-Apple device or don't have iOS 16.1 or later, they receive a text message that alerts them about your emergency.

The message says, "You're receiving this message because someone you know chose you as an emergency contact and used Emergency SOS via satellite."

Your emergency contacts need to respond "YES" to the first message within 48 hours to receive additional text messages, which include your name, the time that you contacted emergency services, your location, and the information that you provided about your emergency.

If your emergency contact responded "NO" or "STOP", they can receive future messages about Emergency SOS via satellite notifications again by texting "RESTART" to the same number.

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Emergency contacts can't respond to the messages, other than replying "YES" or "NO" when necessary.

If you turn auto share on, a link to your video is automatically shared with all of your emergency contacts after each recording.

Sharing is dependent on your internet connection, and there might be a gap between when your recording is finished and when video is uploaded and shared.

Each sharing link has a 7-day expiration timer that is meant to protect your privacy.

If you have an Apple Watch Series 8 or later, you can use Crash Detection to call for help in a severe car crash. This feature sends a message to your emergency contacts and connects you to emergency services.

Fall Detection on Apple Watch Series 4 or later and Apple Watch SE or later can also connect you to emergency services when a hard fall is detected.

If you're in an emergency situation, you can use your phone to start emergency actions like calling for help, sharing your location with your emergency contacts, and recording video.

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Press the power button 5 times or more to start these actions, or wait for the automatic countdown to start the emergency call.

After you start an emergency call, other emergency actions begin based on your settings, such as sharing your location and recording video.

Your phone uses Emergency Location Service (ELS) only when you call or text an emergency number.

If you have Apple Watch Series 8 or later, you can use Crash Detection to call for help in the event of a severe car crash. This feature can automatically send a message to your emergency contacts and connect you to emergency services.

On your phone, pressing the power button 5 times or more can start emergency actions like calling for help and sharing your location with your emergency contacts. You can also use the Safety app on Android 12 and earlier to sign in with your Google Account and add emergency contacts.

To use the Safety app on Android, you can open the app, sign in to your Google Account, and add your emergency info. This can include medical information and a list of your emergency contacts.

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If you have an Apple Watch, you can use Crash Detection to call for help in a severe car crash. This feature is available on Apple Watch Series 8 or later, Apple Watch SE (2nd generation), and Apple Watch Ultra or later with the latest version of watchOS.

Crash Detection can send a message to your emergency contacts and call emergency services. You can learn more about using Crash Detection on Apple Watch to call for help in an accident.

Fall Detection is another feature that can connect you to emergency services when a hard fall is detected. This feature is available on Apple Watch Series 4 or later and Apple Watch SE or later.

You can learn how to use Fall Detection on Apple Watch to keep yourself safe.

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If you're in an emergency situation, you can use your phone to start emergency actions like calling for help, sharing your location with your emergency contacts, and recording video.

To start an emergency call, press the power button 5 times or more on your phone. Then, depending on your settings, touch and hold inside the red circle for 3 seconds or wait for the automatic countdown to start the emergency call.

After you start an emergency call, other emergency actions begin based on your settings, such as sharing your location with emergency contacts and recording video. This will only happen if you've turned on Emergency Sharing and video recording.

You can also use your phone to access the Personal Safety app, which allows you to do things like sign in with your Google Account, add emergency contacts, and list medical information.

To access the Safety app, open it on your phone and sign in to your Google Account. Then, tap on "Your info" and add your emergency info.

Here are some key actions you can take:

Your phone uses Emergency Location Service (ELS) only when you call or text an emergency number, so make sure you have a Wi-Fi or mobile network internet connection to share your location with emergency contacts.

You can use Emergency recording to record emergency situations and related events to improve your personal safety. This feature is designed to record video and audio content, including recordings of emergency situations.

Emergency recording can record and save video up to 45 minutes, and the quality of the video is about 10 MB per minute. If you open another app that uses your camera, Emergency recording will be paused.

If you turn auto share on, a link to your video is automatically shared with all of your emergency contacts after each recording. If you don't have emergency contacts set up, your video won't be shared with anyone.

You have 15 seconds after recording to cancel sharing, and any emergency contact you share your video to can download a copy of it. There can only be one sharing link active per video at a given time, and each link has a 7-day expiration timer to protect your privacy.

Here are the steps to deactivate a sharing link:

To set up Emergency SOS on your phone, you'll need to access the Settings app. On your iPhone, this means tapping Safety & emergencyEmergency SOS, while on Android, you'll scroll down and tap Safety & emergency.

You can also add emergency contacts, which is a crucial step for Android users. To do this, open the Settings app, scroll down, and tap Safety & emergency, then tap Emergency contacts and add a contact.

On Samsung phones, you can pull down the notification bar and open the Settings app, then scroll down and select Safety and emergency. From there, you can toggle on Send SOS messages and choose your emergency contacts.

To set up your iPhone, start by setting up Emergency SOS. This feature allows you to quickly call emergency services in case of an emergency.

Press and hold the side button and one of the volume buttons until the Emergency SOS slider appears, or rapidly press the side button five times to get the same result.

You can also add emergency contacts to receive a text message after an emergency call ends. To do this, open the Health app and tap your profile picture.

Tap Medical ID, then Edit, and scroll down to Emergency Contacts. Tap the Add button to add an emergency contact, and then tap a contact and add their relationship.

To customize your Emergency SOS settings, open the Settings app and tap Emergency SOS. From here, you can turn on or off features like Call with Hold and Release or Call with 5 Button Presses.

To set up your Samsung for Emergency SOS, start by pulling down your notification bar and opening the "Settings" app. You can find this in the top right corner of your screen.

Scroll down and select "Safety and emergency". This is where you'll find the settings for Emergency SOS. Make sure you have at least one emergency contact saved on your phone before proceeding.

Select "Send SOS messages" and toggle it on to activate the feature. Choose your emergency contacts from your list, who will receive the SOS message.

You can also choose how you want to trigger the SOS, either by pressing the side button 3 or 4 times. This will depend on your personal preference and how you feel comfortable triggering the feature.

If you want to customize what happens when you trigger the SOS, select the options that suit your needs. This might include sending a message to your emergency contacts, alerting emergency services, or even sending a location to your contacts.

Here's a summary of the steps to set up Emergency SOS on your Samsung:

To try the Satellite Connection demo, you just need to follow the instructions. You can learn how Emergency SOS via satellite works by giving it a try.

The demo is a great way to get a feel for how this feature works, and it's easy to access. You can try the Satellite Connection demo to see how it functions.

To connect to a satellite, you need to be outside with a clear view of the sky and horizon. This is a requirement for using Emergency SOS via satellite.

Emergency SOS via satellite is free for two years after the activation of an iPhone 14 or later (all models).

To set up Emergency SOS on your phone, you'll need to start by opening the Settings app. On your iPhone, you can find Safety & emergency under Settings, while on Android, it's under Safety & emergency in the Advanced Settings menu.

On an iPhone, you can set up Emergency SOS by pressing and holding the side button and one of the volume buttons until the Emergency SOS slider appears. Alternatively, you can rapidly press the side button five times to trigger the Emergency Call slider.

To add emergency contacts on an iPhone, open the Health app and tap your profile picture, then Medical ID. Tap Edit and scroll down to Emergency Contacts, where you can add a new contact by tapping the Add button.

If you're using an Android, you can add emergency contacts by opening the Settings app, scrolling down to Safety & emergency, and tapping Emergency contacts. From there, you can add a new contact by tapping Add contact.

On Samsung phones, you can set up Emergency SOS by pulling down the notification bar and opening the Settings app, then selecting Safety and emergency. From there, you can toggle on Send SOS messages and choose your emergency contacts.

Here's a quick summary of the steps to set up Emergency SOS on different devices:

Remember to add emergency contacts on your iPhone by opening the Health app and Medical ID, and on Android by opening the Settings app and Safety & emergency.