
Bangladesh has made significant strides in telecommunications infrastructure development, with a focus on increasing internet penetration and mobile phone coverage.
The country has achieved a remarkable 96% mobile phone penetration rate, making it one of the highest in the world.
The Bangladesh Telecommunications Regulatory Commission (BTRC) has been instrumental in promoting competition and regulating the sector, resulting in improved services and lower prices for consumers.
However, despite these advancements, challenges persist, including a shortage of skilled workers and inadequate infrastructure in rural areas.
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History of Telecommunications
The history of telecommunications in Bangladesh is a fascinating story that spans several decades. In 1971, the country's telecom industry was reconstructed as the Bangladesh Telegraph and Telephone Department under the Ministry of Posts and Telecommunications.
The industry underwent several transformations, with notable milestones including the introduction of digital telex exchange in 1981 and automatic digital ITX in 1983. Coinbox telephone service was introduced in 1985, making it easier for people to make phone calls.
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In 1989, several significant events took place, including the introduction of GENTEX Telegraph messaging service and the licensing of Bangladesh Rural Telecom Authority and Sheba Telecom to operate exchanges in various upazilas. Pacific Bangladesh Telephone Limited and Bangladesh Telecom also received licenses to operate cellular mobile phone services.
The 1990s saw the introduction of card telephone service in 1995 and the transfer of regulatory power from BTTB to the Ministry of Posts and Telecommunications. GrameenPhone and Telecom Malaysia International Bangladesh also received cellular mobile licenses in 1996.
By 2000, the industry had made significant progress, with the launch of Global Telecom Service (GTS) Telex Exchange venture with British Teleco. The Telecommunication Act was passed in 2001, establishing the Bangladesh Telecommunication Regulatory Commission (BTRC).
Here's a brief timeline of some of the key events in the history of telecommunications in Bangladesh:
- 1971: Reconstructed as Bangladesh Telegraph and Telephone Department
- 1981: Digital Telex Exchange introduced
- 1985: Coinbox telephone service introduced
- 1989: GENTEX Telegraph messaging service introduced
- 1995: Card telephone service introduced
- 1996: GrameenPhone and Telecom Malaysia International Bangladesh received cellular mobile licenses
- 2001: Telecommunication Act passed, establishing BTRC
- 2008: BTTB converted into Bangladesh Telecommunications Company Limited (BTCL)
- 2012: 3G mobile service introduced by Teletalk
- 2018: 4G mobile service introduced
- 2021: 5G mobile service introduced by Teletalk
- 2022: Unlimited Validity Data service introduced by Teletalk
Telecommunications Infrastructure
The telecommunications infrastructure in Bangladesh is relatively well-established, with a single state-owned operator, the Bangladesh Telecommunications Company Limited (BTCL), playing a significant role in the sector.
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BTCL is a major player in the country's telecommunications industry, and its external link is a valuable resource for those interested in learning more about the company's operations.
The country has made significant progress in expanding its telecommunications network, with a growing number of mobile phone subscribers and internet users.
Telecommunication
In Bangladesh, the public switched telephone network (PSTN) was home to 1.372 million subscribers as of February 2009.
The number of PSTN operators in Bangladesh is quite high, with at least 11 different operators providing services.
Some of the notable PSTN operators in Bangladesh include Banglaphone Ltd., BTCL, and Integrated Services Limited (ISL).
ISL, for example, operates under the name Sheba Phone.
Jalalabad Telecom Ltd. also operates under a different brand name, Bijoy Phone.
Other notable operators include Onetel Communication Ltd., Ranks Telecom Ltd., and Westec Ltd.
WorldTel and Lenova.com.bd are also part of the PSTN operators in Bangladesh.
However, it's worth noting that some operators, such as Dhaka Telephone Co. Ltd., National Telecom Ltd., and Peoples Telecommunication and Information Services Ltd., are currently off the air due to license cancellations by BTRC.
Radio
Radio plays a significant role in Bangladesh's telecommunications infrastructure. The country has a diverse range of radio broadcast stations, including AM, FM, shortwave, community radio, and Internet radios.
The government-owned Betar-Radio Bangladesh operates from Dhaka and other local districts, broadcasting a mix of news and other content. Private FM radio channels have gained immense popularity, especially among young people, by airing music and news.
Here are some of the popular private FM radio channels in Bangladesh:
- dhakaFM 90.4 FM
- Radio Amber 102.4 FM
- Radio Today 89.6 FM
- Radio Foorti 88.0 FM
- Radio Amar 88.4 FM
- ABC Radio 89.2 FM
- Peoples Radio 91.6 FM
Submarine Cables
Bangladesh is connected to two submarine cable systems: SEA-ME-WE 4 and SEA-ME-WE 5.
These cables provide the country with redundancy to support uninterrupted Internet and long-distance communications.
The landing site of the SMW-4 Bangladesh branch is located in Cox's Bazar.
SEA-ME-WE 5's Bangladesh branch, on the other hand, is located in Kuakata.
Both submarine cables offer a huge bandwidth to the country.
Bangladesh Submarine Cable Company Limited is the sole submarine cable operator in the country, responsible for maintaining these vital connections.
Internet
Bangladesh first received Internet access in 1996. Internet usage has rapidly increased in recent years.
The country's Internet country code is .bd. Over 180 Internet Service Providers are operating in Bangladesh as of 2005. ISPs are regulated by the Bangladesh Telecommunication Regulatory Commission (BTRC).
In 2010, there were over 800,000 Internet connections provided by six mobile phone operators and Internet Service Providers. This number is increasing yearly by around 15-16 percent.
A 2009 study by the Boston Consulting Group predicted that the number of Internet subscribers in Bangladesh will reach 18.3 million by 2020, resulting in a 32 percent household Internet penetration. This will contribute 2.6 percent to the country's GDP while creating 129,000 more jobs.
The cost of high-speed Internet connection is higher than in other south Asian countries.
Telecommunications Technology
Telecommunications Technology in Bangladesh is a rapidly evolving field.
The country has made significant strides in digital infrastructure, with the government's goal of achieving 100% digital connectivity by 2025.
Bangladesh has already seen a substantial increase in mobile phone penetration, with over 80% of the population owning a mobile phone.
The country's telecommunications industry is dominated by two major players: Grameenphone and Robi Axiata.
Grameenphone, the largest mobile operator in the country, has a subscriber base of over 80 million.
Robi Axiata, the second-largest operator, has a subscriber base of over 50 million.
The Bangladesh Telecommunication Regulatory Commission (BTRC) is responsible for regulating the country's telecommunications sector.
BTRC has implemented various initiatives to promote digital inclusion and improve telecommunications services in rural areas.
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Telecommunications Market
The telecommunications market in Bangladesh has undergone significant changes over the last two decades, with the government playing a proactive role in transforming the country into a global telecommunication hub.
The mobile market is the main focus of the Bangladesh telecom sector, with local capital expenditure concentrated on expanding infrastructure. A strong increase in telecom subscribers has necessitated network expansion, creating a need for significant investment in telecom infrastructure.
Bangladesh's telecom industry is expected to see a major expansion of its network infrastructure during the 2019 to 2022 period, with top mobile operators planning to extend coverage to address a surge in data consumption.
There are numerous Internet Protocol Telephony Service Provider (IPTSP) operators in Bangladesh, regulated by the Bangladesh Telecommunications Regulatory Commission (BTRC). Here are some of the current IPTSP operators in the country:
- Royal Green Online Ltd.
- Systems Solutions & Development Technologies Limited (SSD-TECH).
- MetroNet Bangladesh Ltd.
- Icon Infotech Ltd.
- Amber IT Ltd.
- Telnet Communication Ltd.
- Link3 Technologies Ltd.
- BDCOM Online Ltd.
- Access Telecom (BD) Ltd.
- ADN Telecom Ltd.
- Agni Systems Ltd.
- Rightsoft Systems
- Akceycom Ltd.
- Akij Online Ltd.
- Bangladesh Export Import Company Ltd.
- Bangladesh Internet Exchange Ltd.
- BEXIMCO AND SQUARE
- BRACNet Ltd.
- Broad Band Telecom Services Ltd.
- BTS Communications (BD) Ltd.
- Carnival Internet
- Communication One (Pvt.) Ltd.
- Connect BD Ltd.
- Cyber Net Communications
- dhakaCom Ltd.
- Digital Connectivity Ltd.
- ERGO Ventures Ltd.
- Global Access Ltd.
- HRC Technologies Ltd.
- Idea Networks And Communications Ltd.
- IDS Bangladesh
- Information Services Network Ltd.
- Innovative Online Ltd.
- InterCloud Ltd.
- IS PROS Ltd.
- MaxNet Online
- Manor IT Ltd.
- Nreach Net (Pvt.) Ltd.
- Pritty International (Pvt) Ltd.
- Ranks ITT Ltd.
- X-Net Ltd.
- TeleBangla Communications Ltd.
- RED Data (Pvt) Ltd.
- Triangle Services LTD
- Premium Connectivity Limited
International Gateway Operators
In Bangladesh, the telecommunications market has seen significant growth and development over the years. One key aspect of this growth is the number of International Gateway (IGW) operators that have been awarded licenses to operate.
The Bangladesh Telecommunications Regulatory Commission awarded licenses to six firms, including the incumbent BTTB, in February 2008 for two Interconnection Exchanges (ICX), three International Gateways (IGm), and one International Internet Gateway (IIG).
The list of IGW operators is quite extensive, with 23 firms holding licenses to operate. These include Roots Communication, Mir Telecom LTD, 1Asia Alliance Gateway, and many others.
Here is a list of the 23 IGW operators:
- Roots Communication
- Mir Telecom LTD
- 1Asia Alliance Gateway
- Bangladesh International Gateway
- Bangla Tel Ltd
- Bangla Trac Communications
- BG Tel
- BTCL
- Cel Telecom
- DBL Telecom
- DigiCon Telecommunications
- First Communications
- Global Voice Telecom
- HRC Technologies
- LR Telecom Ltd.
- Kay Telecommunications
- Mos5 Tel
- NovoTel Limited
- Platinum Communications Ltd
- RanksTel
- Ratul Telecom
- SM Communication
- SongBird Telecom (formerly Hamid Sourcing)
- Telex
- Vision Tel
- Venus Telecom LTD
IPTSP Operators
In Bangladesh, the Internet Protocol Telephony Service Provider (IPTSP) operators are regulated by the Bangladesh Telecommunications Regulatory Commission (BTRC). The BTRC commenced awarding licenses for IPTSP on 18 August 2009.
The current IPTSP operators in Bangladesh are numerous. They include Royal Green Online Ltd., SSD-TECH, MetroNet Bangladesh Ltd., and many others.
Let's take a look at some of the notable IPTSP operators in Bangladesh. Here's a list of a few:
- Royal Green Online Ltd.
- Systems Solutions & Development Technologies Limited (SSD-TECH)
- MetroNet Bangladesh Ltd.
- Icon Infotech Ltd.
- Amber IT Ltd.
- Telnet Communication Ltd.
- Link3 Technologies Ltd.
- BDCOM Online Ltd.
- Access Telecom (BD) Ltd.
- ADN Telecom Ltd.
- Agni Systems Ltd.
- Rightsoft Systems
- Akceycom Ltd.
- Akij Online Ltd.
- Bangladesh Export Import Company Ltd.
- Bangladesh Internet Exchange Ltd.
- BEXIMCO AND SQUARE
- BRACNet Ltd.
- Broad Band Telecom Services Ltd.
- BTS Communications (BD) Ltd.
- Carnival Internet
- Communication One (Pvt.) Ltd.
- Connect BD Ltd.
- Cyber Net Communications
- dhakaCom Ltd.
- Digital Connectivity Ltd.
- ERGO Ventures Ltd.
- Global Access Ltd.
- HRC Technologies Ltd.
- Idea Networks And Communications Ltd.
- IDS Bangladesh
- Information Services Network Ltd.
- Innovative Online Ltd.
- InterCloud Ltd.
- IS PROS Ltd.
- MaxNet Online
- Manor IT Ltd.
- Nreach Net (Pvt.) Ltd.
- Pritty International (Pvt) Ltd.
- Ranks ITT Ltd.
- X-Net Ltd.
- TeleBangla Communications Ltd.
- RED Data (Pvt) Ltd.
- Triangle Services LTD
- Premium Connectivity Limited
Market Overview
The telecommunications market in Bangladesh has undergone significant changes over the last two decades, driven by government reforms. The mobile market remains the main focus of the sector, with the majority of local capital expenditure going towards expanding infrastructure.
Bangladesh's mobile market is expected to see a rapid increase in data consumption, with a number of government initiatives and regulations planned to boost internet users. This will require a significant increase in data centre capacity to meet the growing demand.
The country has a huge national telecommunications network, with a strong increase in the telecom subscribers base necessitating network expansion. This expansion will create a need for significant investment in telecom infrastructure.
The fixed line market in Bangladesh remains underdeveloped due to the dominance of the mobile segment, with the number of fixed telephone lines slowly declining as the mobile segment expands.
Company Performance
The telecommunications market is a complex and rapidly evolving industry, but one thing is clear: company performance is a key driver of success.
Companies like Verizon and AT&T have seen significant revenue growth in recent years, with Verizon's revenue increasing by 4% and AT&T's revenue growing by 2% in 2020.
The rise of 5G technology has been a major factor in this growth, with both companies investing heavily in the development and deployment of 5G networks.
Verizon's 5G network has already been rolled out in over 30 cities across the US, while AT&T's 5G network has been launched in over 20 cities.
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Despite the challenges posed by the COVID-19 pandemic, the telecommunications market has shown remarkable resilience, with many companies reporting increased demand for their services.
In fact, Verizon reported a 10% increase in broadband and wireless revenue in the first quarter of 2020, while AT&T saw a 5% increase in wireless revenue during the same period.
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Telecommunications Policy and Regulation
The Bangladesh Telecommunications Regulatory Commission (BTRC) plays a crucial role in the country's telecommunications policy and regulation. It was established to oversee and regulate the telecommunications sector.
In 2008, the BTRC awarded licenses for various telecommunications services, including Interconnection Exchanges (ICX), International Gateways (IGm), and International Internet Gateways (IIG), to several firms through an open auction. The incumbent BTTB also received these licenses.
The BTRC has proposed a draft policy on reforming the telecommunications network and licensing system, which includes a maximum limit for foreign ownership in mobile operators of 80 per cent. This has raised concerns among the parent companies of the country's three private mobile operators, Telenor, Axiata, and VEON.
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Long Distance Operators (As Per ILDTS Policy)
In Bangladesh, the Bangladesh Telecommunications Regulatory Commission awarded licenses to six firms through an open auction in February 2008 for Interconnection Exchanges (ICX), International Gateways (IGm), and International Internet Gateways (IIG).
The incumbent BTTB also received the same licenses.
On 12 April 2012, the Bangladesh Telecommunications Regulatory Commission awarded licenses for twenty-one Interconnection Exchanges (ICX), twenty-two International Gateways (IGw), and thirty International Internet Gateways (IIG).
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Technology, Society, and Policy
Technology has been a driving force behind the growth of telecommunications, with the internet and mobile devices transforming the way we live and work.
The number of internet users worldwide has grown from 360 million in 2000 to over 4.9 billion in 2021.
Telecommunications policy and regulation have struggled to keep pace with technological advancements, often resulting in a patchwork of laws and regulations that vary from country to country.
In the United States, the Federal Communications Commission (FCC) is responsible for regulating telecommunications, including the enforcement of net neutrality rules.
The European Union's General Data Protection Regulation (GDPR) has set a high standard for data protection, influencing telecommunications policy globally.
The Internet of Things (IoT) is expected to connect over 25 billion devices by 2030, raising concerns about data security and privacy.
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Mobile Operators
The mobile operators in Bangladesh have been raising concerns about the draft policy on reforming the telecommunications network and licensing system. The policy proposes a maximum limit of 80% foreign ownership for mobile operators, which the parent companies of Grameenphone, Robi, and Banglalink strongly oppose.
This move could reduce confidence in foreign investment, which is crucial for the country's telecom sector. In fact, the sector has benefited from an open and supportive foreign ownership policy so far.
Telenor, Axiata, and VEON, the parent companies of the country's three private mobile operators, have sent a letter to the Chief Adviser expressing their deep concern over this issue. They view the proposed policy as a matter of deep concern and a potential obstacle to both current and future investments in the country's telecom sector.
Service Providers
Bangladesh has a thriving mobile phone industry, with four major mobile operators: Banglalink, Grameenphone, Robi, and TeleTalk. These operators have seen a significant increase in subscribers over the years, with the number rising from 45.21 million in February 2009 to 181.43 million by September 2022.
The mobile phone market in Bangladesh is highly competitive, with multiple service providers vying for customers. Some of the notable service providers include Fusion Net, Grameen Cybernet Ltd., IT Connect Ltd., and J F Optical Services.
The number of mobile phone subscribers in Bangladesh has been steadily increasing over the years, with a significant jump from 124.705 million in April 2015 to 181.43 million by September 2022. This growth is a testament to the increasing demand for mobile phone services in the country.
Here's a list of some of the notable mobile service providers in Bangladesh:
- Fusion Net
- Grameen Cybernet Ltd.
- IT Connect Ltd.
- J F Optical Services
- M/s. Media & Multimedia
- Next Online Ltd. (Nextfone)
- SADIATEC Ltd.
- Sine-10 (BD) Ltd.
In addition to these service providers, there are also several other companies that offer mobile phone services in Bangladesh, including Chittagong Online Ltd., Chittagong Telecom Services Ltd., First n Fast IT Ltd., HN TELECOM, and SpeedLinks.
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ICX Operators
ICX Operators have been awarded licenses by the Bangladesh Telecommunications Regulatory Commission. They play a crucial role in the country's telecommunications infrastructure.
In 2008, the Bangladesh Telecommunications Regulatory Commission awarded licenses to six firms, including the incumbent BTTB, for two Interconnection Exchanges (ICX) among other licenses. This marked a significant development in the country's telecommunications sector.
The list of ICX operators is quite extensive, with a total of 28 operators licensed by the regulatory commission. This includes both new and incumbent operators.
Here is a list of some of the ICX operators licensed by the Bangladesh Telecommunications Regulatory Commission:
- M & H Telecom LTD
- MM Communications LTD
- Jibondhara Solutions Ltd.
- Summit ICX
- BTCL
- Bangla ICX Ltd.
- Agni ICX
- CloudTel
- GAZI Networks Ltd
- GETCO ICX
- Imam Network Ltd.
- Jibondhara ICX
- Ring Tech Communications Limited
- MicroTrade ICX
- Mother Telecommunication
- New Generation Telecom Ltd
- Paradise ICX
- Purple Telecom Limited
- Crossworld Telecom Ltd.
- SR Telecom
- Sheba
- Softex Communications Ltd.
- Tele Exchange Ltd.
- Teleplus Network Ltd
- Voicetel Ltd.
- Bantel Limited.
- Sengupta Telecom
The regulatory commission has awarded licenses to these operators to ensure a robust and competitive telecommunications sector in Bangladesh. This has led to improved services and greater connectivity for the country's citizens.
3 Mobile Operators Raise Concern Over Ownership Cap
The parent companies of Bangladesh's three private mobile operators, Telenor, Axiata, and VEON, have sent a letter to Chief Adviser Professor Muhammad Yunus expressing concern over the draft policy on reforming the telecommunications network and licensing system.

The draft policy proposes a maximum limit of 80 per cent foreign ownership in mobile operators, which the companies believe will reduce confidence in foreign investment.
Telenor Asia's head Osmund Revhaug, Axiata Group CEO Vivek Sood, and VEON Group CEO Kaan Terzioğlu wrote the letter on July 3.
The companies welcome the government's reform initiatives but are concerned that the proposed policy will create obstacles to both current and future investments in the country's telecom sector.
Bangladesh's telecom sector has benefited from an open and supportive foreign ownership policy, which has maintained investor confidence.
Imposing limits on foreign ownership at any level will be detrimental to the sector's potential growth, according to the letter.
The proposed policy will have long-term implications, and if implemented incorrectly, it will not only affect foreign investment but also pose a challenge to achieving the country's overall social and economic goals.
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