
With our solution, you can remotely control your Android devices from anywhere, giving you the freedom to manage your digital life on your own terms. This is made possible through the use of advanced internet connectivity and cloud-based technology.
Our solution allows for seamless remote access to your Android devices, enabling you to perform various tasks such as checking notifications, sending messages, and even controlling your device's camera remotely. This level of control is especially useful for Android users who are always on the go.
You can also use our solution to remotely lock or unlock your device, providing an added layer of security and peace of mind. This feature is particularly useful for parents who want to keep an eye on their children's device usage or for business owners who need to manage their employees' devices remotely.
Broaden your view: Manage Android Devices
Getting Started
To set up unattended remote access for Android devices, start by installing the Splashtop Streamer for Android on the device you want to access. This can be done by downloading and installing the app from the Google Play Store, or by generating a shareable link to download the installer from the my.splashtop console.
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Some devices may require an add-on for full remote control capabilities. To ensure you can control the device remotely, check the manufacturer's requirements.
To access the device remotely, you'll need to grant the necessary permissions, including accessibility access and remote control support. This will allow you to view and control the device from your desktop or mobile Splashtop app.
Here are the steps to follow:
- Install the Splashtop Streamer for Android on the device you want to access.
- Grant the necessary permissions, including accessibility access and remote control support.
- Access the device remotely from your desktop or mobile Splashtop app.
Remote Control Features
You can fully control a remote Android device with the help of various apps. These apps allow you to navigate and manage the device from your own Android device.
There are several methods to achieve this, including our favorite options listed in the article. You can use these apps to see the contents of a remote Android device or take full control of it.
Smoothly navigating between multiple monitors connected to a remote computer during a support session is also possible. This feature is perfect for technical support or remote work situations.
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Device Compatibility and Management
Some Android devices might not be compatible with remote control technology if only screen-sharing is available when connecting to the device.
To check which manufacturers are compatible with remote control, you can check our article here: Supported manufacturers for remotely controlling Android devices.
If you're looking to fully control an Android device remotely, you'll need to download the AirDroid app from the Play Store and sign in with the same account you used to sign up for AirMirror.
Compatibility
Compatibility can be a concern when trying to remotely control an Android device. Some devices might not be compatible with remote control technology.
If you're experiencing issues with remote control, it's worth checking which manufacturers are supported. According to TeamViewer, you can check their article on Supported manufacturers for remotely controlling Android devices.
If only screen-sharing is available when connecting to the Android device, it's likely that the device is not compatible with remote control. This is a limitation of the technology, not a problem with the device itself.
Here's a list of some compatible manufacturers, but keep in mind that this list might not be exhaustive:
Supporting Devices
You can fully control any Android device remotely with the AirDroid app, which allows you to swipe up and down, open apps, and type anything on the other device.
To do this, the other person will need to download the AirDroid app and sign in with the same account you used to sign up for AirMirror. On your phone, open the AirMirror app and tap Add device for detailed instructions.
With the AirDroid app, you can also see through the front and rear cameras of the other phone, and grant the necessary permissions on their phone to allow you to use these features.
To end device control, the person on phone 1 will have to tap the exit button (left arrow icon) at the bottom left corner to end the session.
Here are some other ways to provide remote support for Android devices:
- Install the Zoho Assist Technician app on your android device
- Install and start the Zoho Assist Customer app on the Android phone you wish to provide Android remote support and enter the session-key to initiate a support session.
- Allow access for remote control and unattended access on the connecting Android device
- Access the quick launch tools and resolve issues on your Android device remotely
By incorporating a remote access Android app, you can reduce maintenance costs by eliminating the physical presence of a technician and the need for equipment.
You can also remotely view system/app information from your mobile app, remote control other devices and troubleshoot issues, enable chat support from your app, transfer files from/to your app, and share your mobile screen for demo or training related purposes with the right SDK.
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Rugged IoT Devices

Rugged IoT devices are designed to withstand harsh environments and can be used in various industries such as manufacturing, transportation, and healthcare.
These devices include smartphones, tablets, point-of-sale devices, kiosks, and set-top boxes.
You can remotely access and support rugged IoT devices from your Windows or Mac computer.
Using Remote Control Devices
To control an Android device remotely, you'll need to download the AirDroid app from the Play Store and sign in with the same account used to sign up for AirMirror.
The AirMirror app will list all connected devices, and tapping on the phone name will give you three options: control, camera, and screen mirroring. Control will give you complete remote control of the other device, allowing you to swipe, open apps, and type anything, which will happen on the other phone.
To end device control, the person on the other phone will need to tap the exit button at the bottom left corner to end the session.
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Two-Way Screen Sharing
Two-Way Screen Sharing is a game-changer for remote support and collaboration. With the right tools, you can share your mobile screens with technicians and vice-versa during training and demonstrations.
You can use the Zoho Assist Remote Desktop App for Android to share your mobile screens with technical support technicians and vice-versa. This app allows you to toggle between multiple monitors, sync your clipboard across devices, and annotate your screen to communicate effectively.
To enable two-way screen sharing, you'll need to install the Zoho Assist Technician app on your Android device and the Zoho Assist Customer app on the device you want to remotely control. Once installed, you can initiate a support session and enter the session-key on the other device.
The Zoho Assist app also allows you to remote access your Android phones, remote control smartphones such as Samsung, Lenovo, Sony Experia, and HP, from your PC and vice-versa.
Here are some key features of two-way screen sharing:
- Toggle between multiple monitors
- Sync your clipboard across devices
- Annotate your screen to communicate effectively
- Remote access and control of Android phones and tablets
Best Use Cases
Using remote control devices can be a game-changer for various industries and individuals. You can securely manage and troubleshoot Android devices at any time with Splashtop's unattended remote access.
Managing enterprise-owned mobile devices is one of the best use cases. This includes corporate phones, tablets, and rugged devices. IT teams can reduce downtime and improve operational efficiency by remotely maintaining these devices.
Remotely maintaining kiosks, digital signage, and POS systems is another great use case. This allows IT teams to troubleshoot and manage these systems without on-site intervention.
Providing IT support for employees' Android work devices across different locations is also a great use case. This enables IT teams to securely manage and troubleshoot devices in real-time.
Here are some of the best use cases for unattended Android access:
- Managing enterprise-owned mobile devices (corporate phones, tablets, and rugged devices)
- Remotely maintaining kiosks, digital signage, and POS systems without on-site intervention
- Providing IT support for employees' Android work devices across different locations
- Monitoring and managing Android-based IoT devices in industrial and business environments
- Accessing your own Android devices for remote working
Advanced Features and Integration
With Zoho Assist, you can remotely control Android devices and access their screens securely.
You can start a remote assistance Android support session right from your customized app using the Mobile Software Development Kit.
This embedded remote support solution is reliable and allows you to troubleshoot mobile devices or upgrade software versions using your Android devices.
On-demand or scheduled remote support helps you establish support sessions with your remote customers at the best possible time.
You can transfer files, organize your support sessions, and control remote devices efficiently, including Windows, Mac, Linux, Ubuntu, and iOS devices.
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Making Calls and Communication
You can remotely control your Android phone from another phone using Zoho Assist's free remote access app for Android. This allows you to make calls and send messages from the other phone, as if you were using your own device.
With remote access, you can also receive calls and messages on your Android phone from your PC by installing the unattended access agent on your Android phone. This way, you can stay connected and communicate with others even when you're not physically near your device.
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How to Make Phone Calls from PC?
To make phone calls from your PC, you can use a remote access agent, similar to how you can provide remote assistance for an Android phone from a PC by installing the agent on your phone.
You'll need to install the agent on your PC as well, allowing you to control your phone's functionality.
This setup enables you to make phone calls directly from your PC, using your phone's existing phone number and network connection.
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Free International Calling
You can make free international calls using some apps, but it's essential to check the app's terms and conditions first.
Some apps offer free international calls, but the quality may not be as good as regular calls.
You can use Zoho Assist’s free remote access app for Android to remotely control an Android phone from another phone.
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Support and Solutions
If you need to remotely control an Android device, there are several options available.
You can download an app like AirMirror from the Google Play Store and sign up with an email address to receive a verification code to confirm your email address and account.
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The person you're trying to help will need to install the AirDroid Remote Support app from the Play Store and set it up, resulting in a nine-digit code that you'll enter on your phone to initiate the remote support session.
With remote support, the person helping you won't be able to control your device directly, but they can see everything you're doing on the phone. They'll also have to enable screen sharing, but you can chat, send audio messages, and call each other through the app.
Remote support is the best option if you're looking for help on your phone, as it provides a balance between assistance and device security.
Here are the steps to follow for remote support:
- Download an app like AirMirror from the Google Play Store.
- Sign up with an email address and receive a verification code.
- The person you're helping installs the AirDroid Remote Support app and sets it up.
- You enter the nine-digit code on your phone to initiate the remote support session.
- The person helping you enables screen sharing and you can chat, send audio messages, and call each other through the app.
Alternatively, you can use Zoho Assist to remotely support Android devices. This involves installing the Zoho Assist Technician app on your Android device and the Zoho Assist Customer app on the device you want to provide support for.
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The Zoho Assist app provides a range of features, including remote control and unattended access, which can be accessed through the quick launch tools.
If you're interested in embedding remote support into your Android or iOS app, you can use Zoho Assist's Mobile Software Development Kit. This provides a secure and reliable solution for accessing computer screens remotely, troubleshooting mobile devices, or upgrading software versions.
Instant remote support is also available, allowing you to establish support sessions with your remote customers at the best possible time. This can be done on-demand or scheduled, and provides features such as file transfer and remote device control.
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Frequently Asked Questions
Which app is best for controlling another phone?
For controlling another phone, consider using AirDroid, a comprehensive mobile device management suite that offers remote control and more. With AirDroid, you can manage and control your phone from your computer.
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