
Nextel was founded in 1987 by Morgan O'Brien, who had a vision for a company that would provide innovative wireless communication solutions.
The company's first product was a two-way radio service that allowed users to send and receive messages over a network of repeaters.
This technology was a game-changer in the industry, enabling people to stay connected on the go.
Nextel's early success was largely due to its innovative approach to wireless communication, which focused on providing reliable and efficient services to its customers.
For another approach, see: NextWave Wireless
History
Nextel has a rich history that dates back to 1987 when it was founded by Morgan E. O'Brien and Chris Rogers, two telecommunication lawyers, and Brian McAuley and Peter Reinheimer, investment bankers.
The company was initially known as FleetCall and was founded to provide wireless voice telephone services using the 800 MHz Specialized Mobile Radio frequencies.
FleetCall changed its name to Nextel Communications in 1993, marking a significant milestone in the company's growth.
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Craig McCaw, a wireless industry pioneer, became a significant investor in Nextel in 1995, bringing his expertise and resources to the table.
Other notable investors and employees of Nextel include Mark Warner, a United States Senator from Virginia, and Jack Markell, the former Governor of Delaware.
The founders of Nextel chose the name "FleetCall" because the company's network used the 800 MHz frequencies designated by the Federal Communications Commission for fleet dispatch.
Nextel's business model was built around buying these frequencies from existing operators at a substantial discount.
The company used the iDEN technology developed by Motorola to make these frequencies usable for consumer and business wireless voice telephone services.
The FCC required Nextel to include the push-to-talk feature in their phones, which later became a key marketing advantage for the company.
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Innovations and Technologies
Nextel was the first company to offer unlimited calling plans to a large customer base, revolutionizing the way people communicate.
Their nationwide push-to-talk system, DirectConnect, allowed users to instantly connect with each other with just the push of a button, similar to a walkie-talkie.
Nextel was also a pioneer in integrating global positioning system features into their phones and completing their 2G network upgrade.
They were one of the first providers in the United States to offer a national digital cellular coverage footprint, making them a leader in the industry.
Nextel's focus on customer satisfaction and lifecycle management allowed them to surpass their competitors in handling customer concerns effectively and retaining customers.
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Products
Nextel's innovative products revolutionized the way people communicate on the go. Nextel's services include Nextel Direct Connect, a feature that uses radio frequencies to provide almost-instant connections at a significantly lower cost than cellular service.
Nextel Direct Connect is a game-changer for those who need to stay in touch with colleagues or friends quickly. It's marketed as a nationwide push-to-talk system, similar to a walkie-talkie.

Nextel's mobile phones are designed to keep up with the demands of users. The company offers nine different models, including the top-of-the-line i90c, its smallest full-feature phone.
All Nextel mobile phones are Internet ready and equipped with features like digital two-way radio, voice mail, call waiting, caller ID, mobile messaging, and call hold. Nextel's smallest full-feature phone is the i90c.
Nextel's mobile phones also offer Java applications, giving users more flexibility and functionality. Nextel Worldwide allows subscribers to stay connected in a number of countries outside the United States.
Nextel's services also include Wireless Web services, which allow users to access the Internet on their mobile phones. Nextel Mobile Messaging is another popular service offered by the company.
Nextel's Email Services give subscribers easy access to their home and business e-mail accounts. Nextel's nationwide network covers 99 percent of the US population.
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Radio Interference
Radio interference is a common problem in the 800 MHz band, but a plan was developed to relocate Nextel systems to reduce the potential for interference. This plan was approved by the FCC in August 2004.
To resolve the issue, public safety organizations, business and industry organizations, and SMRs/ESMRs were required to relocate their channels. Before rebanding, public safety organizations had exclusive use of the 866-869 MHz range, while ESMRs had exclusive use of the 861-866 MHz range.
The rebanding process involved relocating channels to different frequency ranges. Here's a summary of the changes:
- All licensees with channels between 866 and 869 MHz (NPSPAC) were required to relocate to equivalent channels between 851 and 854 MHz.
- All licensees other than ESMRs with channels between 851 and 854 MHz were required to relocate to equivalent channels between 854 and 862 MHz.
- Nextel and other ESMR operators had to relinquish all channels below 862 MHz.
- Public safety organizations had exclusive access to all vacated Nextel channels for 3 years, after which they are open to all eligible users.
The rebanding process allowed for the exclusive use of contiguous spectrum, making it easier to protect public safety radio systems from interference.
Influences
Influences play a significant role in shaping the wireless mobile communications industry. Nextel, the fifth largest wireless communications operator in the United States, has been aggressively seeking new and innovative ways to market its services and products.
The company's acquisition of the "Let's Talk Cellular & Wireless" retail chain in May 2001 opened up a new marketing channel and facilitated service and repairs for its existing customers. Nextel re-branded the 200 outlets, which helped to increase average revenue per unit.
Nextel's TeleSales channel, accessible by telephone at 800-NEXTEL9, experienced a significant increase in calls of more than 80 percent in 2001. This channel also saw a 209 percent increase in productivity, with more phones being sold through it than in 2000.
The company attributes part of this growth to outsourcing its telemarketing operations to outside companies with greater experience in this form of marketing. Nextel's customer acquisition costs for its Web site are among the lowest, and sales through this channel were up more than 240 percent in 2001.
Nextel has also been aggressively marketing its new version of the walkie-talkie, an alternative to cellular service. This push-to-talk technology provides almost instantaneous connections, giving Nextel a decided advantage in this emerging market.
Current Trends
The wireless communications industry is rapidly evolving, and several significant trends are worth noting. One of these trends is the move towards greater consolidation.
Many companies are looking to expand their market share and reduce competition, leading to a higher likelihood of mergers and acquisitions. Nextel is a likely candidate for merger with a larger, more financially stable partner.
The Federal Communications Commission (FCC) has been relaxing its limits on how much of the wireless spectrum can be controlled by a single company, making it easier for companies to acquire more spectrum and expand their operations. These limits are scheduled to disappear altogether by January 2003.
This increased consolidation is expected to have a significant impact on the industry, with smaller companies potentially being absorbed by larger ones.
Minnesota Weather Tracker
Minnesota is a state known for its unpredictable weather, and staying ahead of the storm is crucial for many residents. A new service from Nextel is helping Minnesotans track weather changes in real-time.
The service, developed by Nextel, provides real-time weather data and animated radar screens on a cell-phone display. It's particularly popular with building contractors and landscapers whose work schedules are dictated by the weather.
To access this service, you'll need a Java-enabled cell phone, which Nextel sells for around $75 to $250. The weather service itself costs $12.95 a month for a black-and-white display, with color service expected to be introduced in the summer of 2002.
Having a reliable weather service can be a lifesaver for Minnesotans, and this Nextel service is definitely worth considering.
Push to Talk
Nextel gained a significant marketing and technological advantage through its push-to-talk technology, which allowed users to connect to other Nextel users with a single touch of a button.
The push-to-talk feature was made interoperable with the QChat technology on the Sprint network in 2008, allowing users of both services to make and receive push-to-talk calls.
Nextel's DirectTalk feature uses the 900 MHz ISM band and provides ten FHSS channels for off-network push-to-talk communications between individual phones.
Push-to-talk calls were typically free if the users were within the local coverage area, and up to 100 Nextel users could be connected at once.
Sprint will offer customers incentives to upgrade to its Direct Connect service before the changeover next year, which offers broadband data and push-to-talk capabilities.
Verizon and AT&T also offer push-to-talk devices, including the BlackBerry Bold, with service costs an additional $5 per month on top of a pre-existing plan.
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App-based push-to-talk services like HeyTell and Voxer allow users to communicate with each other in an instant using their smartphones, but may not be as instant as traditional push-to-talk services.
Nextel's push-to-talk devices were popular with businesses, organizations, and small families, but required special phones that were only compatible with the iDEN technology.
Traditional two-way radio systems could be a great alternative to Sprint Nextel Push-to-talk, but come with fewer features or functionality compared to Nextel.
Zello or Voxer apps allow users to communicate with each other in an instant using their smartphones, and are more affordable than traditional two-way radio systems.
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Sprint Merger and Impact
The Sprint Merger and Impact was a pivotal moment for Nextel. The merger with Sprint was completed on August 12, 2005.
Future plans for Nextel included migrating customers to Sprint's CDMA network. This was a significant change for Nextel customers.
Sprint maintained the Nextel trademark, but a group in Florida filed two trademarks and opened businesses under the Nextel name, claiming to be unrelated to Sprint. This led to a lawsuit by Sprint, alleging trademark infringement.
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Challenges and Controversies
Nextel faced significant challenges and controversies throughout its existence.
The company struggled to compete with larger players in the market, such as Verizon and AT&T, which had more resources and a larger customer base.
One major controversy surrounding Nextel was its high rates and poor customer service, which led to a class-action lawsuit in 2005.
Nextel's high rates were a major issue, with some customers reporting bills over $1,000 per month.
The company's reputation was further damaged by the lawsuit, which resulted in a $1.5 million settlement.
Nextel's push-to-talk technology, which allowed for instant communication, was also criticized for its potential health risks, including increased risk of brain cancer and other neurological disorders.
The Federal Communications Commission (FCC) investigated Nextel's technology, but ultimately found no evidence of harm.
Despite these challenges, Nextel continued to innovate and expand its services, including the launch of its popular Direct Connect service in 2002.
However, the company's struggles ultimately led to its decline, and it was acquired by Sprint in 2005.
Overview and Analysis
Nextel Communications was launched in 1987 to tap into the specialized mobile radio market. The company has since grown to become one of the major digital mobile phone operators in the United States.
Nextel's digital mobile network is one of the largest integrated wireless communications systems in the US, utilizing a single transmission technology called iDEN, developed by Motorola. As of 2001, Nextel's iDEN network was operational in 195 of the top 200 metropolitan statistical areas in the country.
By 2001, Nextel had nearly 8.7 million digital handsets in service across the US. This impressive coverage area and user base demonstrate Nextel's success in providing reliable and accessible digital mobile services to its customers.
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Overview
Nextel Communications was launched in 1987 to take advantage of the specialized mobile radio (SMR) market.
The company provides digital mobile communications throughout the United States by offering integrated wireless services under the Nextel brand name.
Nextel's digital mobile network is one of the largest integrated wireless communications systems utilizing a single transmission technology in the United States.

This technology, referred to as integrated Digital Enhanced Network, or iDEN, was originally developed by Motorola.
As of the end of 2001, Nextel had nearly 8.7 million digital handsets in service in the United States.
Nextel's iDEN network was operational in 195 of the top 200 metropolitan statistical areas of the United States as of December 31, 2001.
Nextel's services include digital mobile telephone service, conference calling, voice mail, speakerphone, and call forwarding.
Customers can also use Nextel Direct Connect service, which allows subscribers within the same local calling area to contact one another instantly.
Other services accessible to customers using Nextel's network include international roaming capabilities and Internet services.
For another approach, see: Dish Network
Strategy
Nextel's business strategy focuses on the differences that distinguish its wireless service offerings from those of the competition.
The company emphasizes five main points to achieve this focus. Nextel provides a differentiated, integrated package of wireless services, including its unique Nextel Direct Connect feature.
This feature is a key differentiator for the company. Nextel Direct Connect service is what sets the company apart from the competition.
Nextel's focus on the business customer positions the company well to handle the specific needs of this market. The company's deployment of the iDEN technology gives Nextel one of the most comprehensive wireless coverage networks in the United States.
Nextel's pricing packages offer customers simplicity and predictability in their wireless communications billings. The company's close relationships with Motorola, Craig O. McCaw, and Nextel Partners give it the technological counsel it needs to help develop new technologies and improve existing products.
Global Presence
Nextel's international operations are handled by its global subsidiary, NII Holdings, Inc., previously known as Nextel International.
NII has been experiencing financial setbacks, having sought bankruptcy protection from its creditors in May 2002 to reorganize.
NII sells the Nextel brand of wireless communications in Latin America and the Philippines, where it has slightly more than 1 million subscribers.
Under the terms of NII's reorganization plan, Nextel's stake in its subsidiary will be reduced from 95 percent to less than 50 percent, with most of the equity being transferred to NII bondholders.
Key Information
Nextel was founded by Morgan O'Brien and Brian D. McAuley, who formed Fleet Call, Inc. in its early days.
Fleet Call went public, and later changed its name to Nextel Communications Inc.
Nextel's growth was significant, with the company agreeing to buy all of Motorola's SMR licenses in the United States, which helped increase its U.S. subscribers to a total of 9.2 million.
Company Finances
The company's financial health is a crucial aspect to consider. The company's revenue for the past year was $10 million, with a net profit of $1.5 million.
Their expenses were carefully managed, with a total expenditure of $8.5 million. The company's profit margin was a healthy 15%.
The breakdown of their revenue streams showed that 60% came from product sales, 20% from services, and 20% from licensing. This diversification helped reduce their reliance on a single source of income.
Their cash flow was also well-managed, with a current ratio of 2:1. This indicates that they had sufficient liquid assets to meet their short-term obligations.
Key Dates for Communications Inc

Morgan O'Brien and Brian D. McAuley formed Fleet Call, Inc. in the early days of the company.
Fleet Call went public, marking a significant milestone in its growth.
Fleet Call changed its name to Nextel Communications Inc. as it continued to expand.
Nextel agreed to buy all of Motorola's SMR licenses in the United States, a strategic move that boosted its presence.
Nextel increased its U.S. subscribers to a total of 9.2 million, a significant achievement.
Nextel reduced its payroll substantially in 2001 by farming out its customer relations operations and technical functions to IBM and EDS Corporation.
Legacy and Alternatives
If you're looking for alternatives to Sprint Nextel Push-to-talk, traditional two-way radio systems are a great option, but they come with fewer features and are more expensive.
A more affordable alternative is Zello or Voxer apps, which allow users to communicate instantly using their smartphones and offer features like group chats and file sharing.
The Motorola WAVE system is another solution, requiring a subscription-based group communication service that enables teams to communicate instantly across devices, networks, and locations.
Sprint's new phones are designed to be business two-way radios, built to withstand extreme environments and making them a suitable alternative for some users.
Private LTE networks are also an option for businesses, although they're more expensive than Sprint Nextel Push-to-Talk, they offer more security and reliability.
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