Newrelic News Observability Platform Takes Aim for Ubiquity

New Relic's Observability Platform is on a mission to become ubiquitous. New Relic's platform is designed to provide a unified view of an application's performance, from code to customer.

This platform is built to handle the complexity of modern applications, with a focus on ease of use and scalability. New Relic's platform can handle large amounts of data and scale to meet the needs of growing businesses.

New Relic's platform is not just about monitoring, it's also about analytics and insights. With New Relic, you can gain a deeper understanding of your application's performance and make data-driven decisions to improve it.

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New Relic has been busy launching new features and integrations that will make life easier for developers and IT teams. The company has partnered with Postman to offer API monitoring at no extra cost, allowing 17 million Postman users to send API metrics to New Relic for real-time observability.

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This integration provides a unified dashboard and advanced alerting capabilities, enhancing API observability and promoting improved API functionality and quality. New Relic's API monitoring is available to all customers without additional fees.

In addition to API monitoring, New Relic has also launched a new Kubernetes experience that integrates application and cluster performance data. This innovation aims to provide engineers with a cohesive interface for analyzing performance, troubleshooting issues, and optimizing container-based applications.

New Relic's Kubernetes experience offers real-time alerts and contextual logs, providing more value compared to competitors with agent-based pricing. With 93% of organizations using or planning to use containers, this feature is likely to be in high demand.

New Relic has also announced the general availability of its new infrastructure monitoring experience, designed for public, private, and hybrid clouds. This tool allows DevOps, SRE, and ITOps teams to identify and resolve performance issues by isolating bottlenecks, analyzing related telemetry, and visualizing topology maps.

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New Relic has been busy launching new features and updates to their platform. New Relic Launches API Monitoring with Postman allows developers to monitor and optimize API performance at no extra cost.

Seventeen million developers using Postman can now seamlessly send API metrics to New Relic, enabling real-time observability into performance indicators such as latency and error rates. This integration aims to enhance API observability by providing a unified dashboard and advanced alerting capabilities.

New Relic also announced One-Step Observability for Kubernetes, addressing key monitoring challenges developers face in managing dynamic Kubernetes environments. This feature automatically instruments APM with Kubernetes deployments, eliminating the need for additional configurations.

New Relic's platform provides complete visibility across applications and Kubernetes workloads, enabling teams to quickly identify and resolve issues. This results in maximum uptime, reliability, and performance—boosting customer satisfaction and ultimately driving revenue for the business.

Here are some key features and benefits of New Relic's One-Step Observability for Kubernetes:

New Relic has also launched a new Kubernetes experience that integrates application and cluster performance data within its New Relic One Application Performance Monitoring platform. This innovation aims to provide engineers with a cohesive interface, enhancing their ability to analyze performance, troubleshoot issues, and optimize container-based applications.

The adoption of Kubernetes and containers is on the rise, with 93% of organizations using or planning to use containers. New Relic's platform now offers real-time alerts and contextual logs, achieving more value compared to competitors with agent-based pricing.

New Relic's goal is to become ubiquitous, but it's not there yet. The company's Chief Product Officer, Manav Khurana, explained that most customers start with the free tier and move up based on consumption.

New Relic can surface dependencies beyond application performance monitoring, which is a big reason why customers boost their consumption. This allows engineering teams to get data-driven insights and make sure their application and services are serving their business properly.

As customers move from just break/fix use cases to serving full life cycle use cases, they get more value from the platform. As a result, New Relic sees growth in data revenue and user revenue.

New Relic has more than 600 integrations with its platform and open standards, making it a versatile tool. The company is also building out pipelines for large enterprises that have compliance requirements.

75% of New Relic's customers are using more than 5 monitoring tools, which is a lot of complexity. The plan is to get those customers to standardize and use New Relic as their one-stop-shop.

New Relic's Kubernetes experience integrates application and cluster performance data, providing a cohesive interface for engineers to analyze performance, troubleshoot issues, and optimize container-based applications.

This innovation is particularly relevant given that 93% of organizations are using or planning to use containers, according to industry data.

Constellation Research analyst Andy Thurai believes New Relic struggled to make inroads with cloud-native companies despite its acquisition of Pixie Labs in 2020.

New Relic's competitors like Chronosphere, Observe, Lightstep, and Honeycomb have established a lead over the company in cloud-native enterprises.

The transition from a subscription-based ELA model to a consumption-based model is almost complete, and New Relic has surprisingly managed to hold its pricing power.

New Relic had 18% YoY growth, with about 76% of its customers converted to the consumption-based pricing model.

However, some customers have complained about the higher cost of observability for the New Relic solution in the consumption-based model and the sticker shock of prices at the end of the year.

New Relic's default storage duration for observability information is only 30 days, which can be a pitfall for customers who need to analyze data over a longer period.

Customers who want to increase the storage duration to 90 days will face higher costs, and some competitors like Amazon S3 offer cheaper solutions.

New Relic's customers always mention the real-time dashboards and reporting as a positive aspect of the company's solution.

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New Relic is set to present at three investor conferences in March 2022.

The company will be speaking at the Berenberg Thematic Software Conference on March 2 at 3:00 p.m. ET.

New Relic will also be presenting at the JMP Securities Technology Conference on March 7 at 8:30 a.m. PT.

Additionally, the company will be speaking at the Morgan Stanley Tech Conference on March 8 at 3:00 p.m. PT.

Live webcasts of these presentations will be available on New Relic's investor relations page.

Replays of these webcasts will be available afterward.

New Relic has launched a groundbreaking service level management experience that allows developers and executives to monitor system uptime and reliability with ease.

This innovative feature enables one-click setup of Service Level Indicators (SLIs) and Objectives (SLOs), providing powerful customization options.

The service is now available globally, enhancing operational performance without extra licensing barriers.