Internode ISP Internet Service Provider Review

Internode is a well-established Australian ISP with a long history of providing reliable internet services to its customers.

Internode was founded in 1993 by Simon Hackett, and it has since grown to become one of the country's leading internet service providers.

Internode offers a range of internet plans, including ADSL2+, NBN, and fibre-optic connections.

These plans cater to different needs and budgets, making Internode a viable option for both residential and business customers.

Internode's network infrastructure is built on a robust fibre-optic backbone, providing fast and stable internet speeds.

Internode is a South Australian internet service provider that was founded in 1991.

They offer a range of internet plans to suit different needs, including ADSL, fibre, and mobile broadband.

Internode has a strong focus on customer service, with a 24/7 support team and a comprehensive online help centre.

Their network infrastructure is built on a robust and reliable platform, ensuring fast and stable internet speeds.

Internode's fibre plans offer speeds of up to 100/40 Mbps, making them suitable for heavy internet users and those who need fast uploads.

Their mobile broadband plans come with a range of data inclusions and are ideal for those who need to stay connected on the go.

Suggestion: Make Free Call from Internet to Mobile

Internode offers a range of internet plans to suit different needs and budgets. Internode's NBN plans are available on a month-to-month contract, with the option to BYO modem or add one at checkout.

Internode provides plans across four of the most common speed tiers – NBN 12, NBN 25, NBN 50, and NBN 100, as well as both Superfast NBN 250 and Ultrafast NBN 1000. These plans are available on various connection types, including FTTP, FTTB, FTTN, HFC, FTTC, and fixed wireless.

Internode's NBN plans are not the cheapest out there, but they offer a range of extras, such as home phone call packs, entertainment add-ons, comprehensive customer support, webmail, antivirus, and more.

In 2022, Australians gave Internode 4 out of 5 stars for Overall Customer Satisfaction in NBN plans. This suggests that Internode has a strong reputation for customer satisfaction.

Here are the details of Internode's fixed-line NBN plans:

Internode also offers 5G Home Broadband plans with speeds of up to 50Mbps and 100Mbps.

Internode is a full-service provider, which means it offers more than just internet. It bundles in entertainment, call packs, and premium modems with its NBN and internet plans.

Internode's entertainment pack includes a Fetch TV entertainment pack on selected plans, which features a Fetch Mini, 30 movies each month, and more.

You can also get call packs with Internode, including NBN phone and VoIP services. They also offer a high-speed modem with 4G backup, which is free when you stay connected for 24 months.

Internode's customer support system is comprehensive, with an online portal to check network status, contract and payment details, and pay your bill. You can also check your usage meters and change your plan through the portal.

The company has a support number, 13 66 33, and an email system with antivirus built-in. Some services, like unmetered Netflix and streaming radio, are available but have been grandfathered, meaning they're no longer available to new customers.

A different take: Voip and Internet Services

Internode is available nationwide, offering a range of services including NBN plans, fibre estates broadband plans, ADSL2+ and naked ADSL2+ plans, broadband modems, and mobile plans.

Here are some of Internode's most popular features:

Internode's NBN coverage is largely dependent on the network operated by NBN Co, its wholesale operator. Internode's NBN coverage spans most capital cities and the Hume corridor from Sydney through to Melbourne.

You can check if your address is covered by using Internode's 'NBN checker' on its website. This tool will give you an idea of whether you're within the coverage area or not.

Internode's NBN speeds are self-reported on its website, and it ranks very well in our analysis. The typical evening speeds for each plan tier are as follows:

Internode's customer support system is quite comprehensive, with an online portal that allows customers to check network status, contract and payment details, and even pay their bill.

You can also check your usage meters and change your plan through the portal. Internode's phone support number is 13 66 33, and they have an email system with antivirus built-in.

Internode's customers seem to be pretty happy with their service, with an overall customer satisfaction rating of 4 out of 5 stars in 2022. They also have a strong reputation on user review websites like Product Review, with a 4.1-star rating.

Australians have given Internode 4 out of 5 stars for Overall Customer Satisfaction in NBN plans, indicating a high level of satisfaction among customers.

Internode offers a wide range of NBN plans across four common speed tiers: NBN 12, NBN 25, NBN 50, and NBN 100, as well as two premium speed tiers: NBN 250 and NBN 1000.

Internode's NBN plans are available on a month-to-month contract, allowing customers to cancel or change plans easily. Customers can also bring their own modem, which can help cut down on additional costs.

Worth a look: NBN Co

Internode's plans are available across various connection types, including FTTP, FTTB, FTTN, HFC, FTTC, and fixed wireless. This means customers can choose the plan that best suits their needs and connection type.

Some of the benefits of choosing Internode include comprehensive customer support, webmail, antivirus, and a range of extras that can enhance the overall customer experience.

Internode offers a comprehensive self-support system through its online portal, where customers can check network status, view contract and payment details, and even pay their bills. You can access this portal to stay on top of your account.

Internode has a dedicated support number, 13 66 33, for customers who need assistance. This number is a convenient way to get help when you need it.

Internode's email system comes with built-in antivirus, providing an extra layer of protection for your device. This feature is a nice bonus for customers who value online security.

Internode offers a range of services, including unmetered Netflix and streaming radio, although many of these plans have been grandfathered, meaning they are no longer available to new customers. This is worth noting if you're considering Internode for your streaming needs.

Internode's customer satisfaction ratings are impressive, with Australians giving the company 4 out of 5 stars for Overall Customer Satisfaction in NBN plans in 2022. This suggests that customers are generally happy with Internode's service.

Here are some of the key features and bonuses that Internode offers:

Internode's NBN plans are not the most competitive, especially if you're not signing up for a six-month contract. However, it's one of the few providers offering plans for every speed tier.

Internode's NBN 25 plans are priced similarly to other providers, but its NBN 50 and 100 plans are at the high end of the pricing spectrum. Limited-time discounts can make these plans more reasonable, but you'll need to sign up for a 6-month contract and be locked in for that period.

Internode's pricing may not be the best, but it's still a popular choice in Australia. If you're looking for a provider that offers more than just broadband, Internode is worth considering, along with other telcos like iiNet, Foxtel, MyRepublic, Dodo, and TPG.

Here's a comparison of Internode's pricing with some of its competitors:

Note: Prices may vary depending on the provider and any promotions or discounts available.

In December 2011, iiNet acquired Internode in a deal worth $105 million.

This significant acquisition marked a major shift in the telecommunications landscape, paving the way for iiNet's expansion into new markets.

Simon Hackett's role changed from managing director of Internode to non-executive board member for iiNet in May 2012.

Several members of Internode's management team were transferred to management positions within iiNet at the same time.

By November 2013, Simon Hackett had left both Internode and iiNet to join the board of NBN Co.

Discover more: IiNet

In December 2023, Internode announced it would cease accepting new customers and migrate existing residential customers to the iiNet brand.

Here's a brief timeline of the key events:

When comparing providers, it's essential to consider what you need. Internode is a full-service internet provider that offers more than just broadband plans.

If you're looking for similar services, you might want to check out iiNet, Foxtel, MyRepublic, Dodo, and TPG. These providers offer bundles that include broadband, entertainment, and call packs.

Foxtel broadband plans often come with a premium price tag due to their bundling of broadband and Foxtel channels. However, the other providers offer similar services at competitive prices.

Here's a quick rundown of the providers that offer more than just broadband plans:

These providers offer unlimited data, entertainment, and call packs for similar prices, making it worth shopping around to find the best deal for your needs.

Internode's NBN plans are far from competitive unless you're signing up for a six-month contract, which can lock you into a premium price.

Internode offers plans for every speed tier, including NBN 12, NBN 25, NBN 50, NBN 100, NBN 250, and NBN 1000.

Even Internode's NBN 25 plans are at the high end of the pricing spectrum, costing what most providers charge.

Limited-time discounts are available for new customers, dropping the more popular NBN 50 and NBN 100 plans to a more reasonable price, but only for the first six months.

Higher prices aside, Internode still consistently ranks as one of the most popular NBN providers in Australia.

Internode's NBN 50 plan is more expensive than some of the competition, but you can add a set-top box with 30 preselected movies a month to your plan for only the setup cost of $59.99 if you sign up for a 6-month contract.

Internode's NBN speeds are impressive, with typical evening speeds ranging from 12 Mbps to 200 Mbps, depending on the plan tier. The NBN Basic I plan offers a typical evening speed of 12 Mbps, while the NBN Superfast plan offers speeds of up to 200 Mbps.

Internode's Fast NBN 100 plan is an exception, performing below average compared to other NBN providers. This plan offers speeds of around 90 Mbps in the evening.

Here's a breakdown of Internode's typical evening speeds for each plan tier:

Overall, Internode's NBN speeds are reliable and fast, making it a great option for streaming and online activities.

Internode is one of Australia's oldest internet service providers. They offer a range of home broadband and NBN plans for residential and business customers.

Internode's plans are fairly competitive, making them a great option for those in the market for a new internet provider. Their full-service approach means customers get a lot of extras and perks.

Internode offers a variety of features and plan add-ons, which can be a big plus for customers who want more from their internet provider. This is especially true for those who value having a range of options to choose from.