
To factory reset your iPhone X without losing data, you'll need to back up your device first. This can be done using iCloud or iTunes.
You can back up your iPhone X to iCloud by going to Settings > [your name] > iCloud > iCloud Backup. This will automatically back up your data to the cloud.
Make sure you have enough free space on your iCloud account to store the backup. If you're running low on space, consider deleting some files or upgrading your storage plan.
You can also back up your iPhone X to iTunes by connecting it to your computer and opening iTunes. Select your device and click "Back Up Now" to start the backup process.
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Preparation
Before you begin the factory reset process, it's essential to prepare your iPhone X. This involves backing up your device to prevent data loss.
First, ensure you have a secure Wi-Fi connection. This is crucial for the backup process and will also be necessary later on. Connect to a trusted network to avoid any potential issues.
To back up your iPhone X, you have two options: iCloud or your computer. You can use iCloud by going to Settings > [your name] > iCloud > iCloud Backup > Back Up This iPhone, then tapping Back Up Now.
Know your screen passcode and Apple Account information. This will be necessary later on, so make sure you have this information readily available.
Here are the steps to prepare your iPhone X:
- Turn off Find My feature
- Connect to a secure Wi-Fi network
- Know your screen passcode and Apple Account information
Backing Up Data Before an Upgrade
Before upgrading your iPhone, it's crucial to back up your data to avoid losing precious memories and important information.
You can back up your iPhone to iCloud by going to Settings > [your name] > iCloud > iCloud Backup > Back Up This iPhone, then tapping Back Up Now. This will ensure that your data is safely stored in the cloud.
Make sure to also back up your iPhone to your computer by opening iTunes or Finder, connecting your phone, selecting your device, and clicking Back Up Now. This will give you a local copy of your data in case you need it.
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Backing up your data is a straightforward process, but it's essential to do it before upgrading your iPhone. If you don't, you risk losing all your files, photos, and contacts.
Here are the steps to back up your iPhone to iCloud and your computer:
After backing up your data, it's a good idea to turn off Find My feature, connect to a secure Wi-Fi network, and know your screen passcode and Apple Account information before erasing your device.
Via Apple Account
If you have an iPhone X or XS, you can erase it via your Apple Account if it's connected to an active network and you remember the Apple Account used to set it up.
Your device must have iOS 15.2 or later, and it's best to update your phone since 2021 if you're not sure what software version you have.
To erase a locked iPhone X or XS with Apple Account, turn it on and enter your passcode to the lock screen repeatedly more than 5 times in a row.
This will trigger the iPhone unavailable screen, where you can tap Erase iPhone or Forgot Passcode button at the bottom right, depending on the iOS version.
Confirm the factory reset process by tapping Erase iPhone when prompted.
After resetting your iPhone, it will be returned to factory settings, and the forgotten passcode will be removed, allowing you to set it up and recover any data from backup.
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Using Settings Menu
If you're looking to factory reset your iPhone X, XR, or XS (Max) using the settings menu, it's worth noting that this method can cause problems if the device becomes faulty or runs out of battery halfway through the process.
You can access the settings menu by selecting Settings > General > Reset. From here, select the Erase All Content and Settings option.
To confirm this action, you'll need to enter the code '000000' as part of the erase process.
The factory reset process can take several minutes, depending on the amount of data stored on your phone. Make sure your device stays connected to your computer and doesn't run out of battery.
Here are the steps to follow:
- Go to Settings > General > Reset
- Select Erase All Content and Settings
- Confirm the action by entering the code '000000'
- Wait for the process to complete
Your device may restart several times during this process, so be patient and make sure it stays charged.
Perform A Soft

Performing a soft reset is a simple yet effective troubleshooting step. Press and quickly release the Volume up button, then press and quickly release the Volume down button. Next, press and hold the Side button until you see the Apple logo. This can often resolve issues that a power cycle or restart didn't fix.
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Factory Reset Methods
You can factory reset your iPhone X in several ways, but be aware that this will erase all your data.
Using a utility like iPhone Unlocker is a good option, allowing you to wipe the lock screen passcode and reset your iPhone to factory settings without needing to unlock it. This process involves launching the software, selecting "Wipe Passcode", and then plugging in your phone to your computer.
If you're trying to sell your iPhone X, it's essential to sign out of your iCloud account first, as this will prevent the new owner from signing in with their iCloud.
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There are three ways to factory reset your iPhone X: through the Settings menu, using hardware keys, and using iTunes. To do this through the Settings menu, navigate to Settings, General, and Reset, then select Erase All Content and Settings.
If you're running a Mac with 10.14 macOS Catalina, you can use Finder's restore iPhone option to reset a locked iPhone X.
Here are the steps to factory reset your iPhone X through the Settings menu:
- Save everything you want to keep from your iPhone X.
- Navigate to Settings, General, and Reset.
- Select Erase All Content and Settings.
- Confirm your choice.
Alternatively, you can use Recovery mode and iTunes to factory reset your iPhone X. To do this, put your iPhone into recovery mode by holding the Side button, even after you see the Apple logo.
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Using iTunes
To use iTunes for a factory reset, you'll need to upgrade to the latest version. This is a good idea, as it ensures you have the most up-to-date tools to work with.
Connect your iPhone X to iTunes using an Apple USB cable. This is a crucial step, as it allows iTunes to recognize your device and begin the reset process.
Choose your iPhone X icon at the top of the iTunes main user interface. This might seem obvious, but it's essential to select the correct device to avoid any confusion.
Click the Restore iPhone button on the Summary page. This will initiate the factory reset process, and you'll be prompted to confirm your actions on the next screen.
Your iPhone X will reboot and start on the Setup Assistant. This is a normal part of the process, and your device will be restored to its factory settings.
Here's a summary of the steps to follow:
- Upgrade to the latest version of iTunes
- Connect your iPhone X to iTunes
- Choose your iPhone X icon
- Click the Restore iPhone button
- Confirm your actions and let the process complete
Recovery Mode
To put your iPhone X into Recovery Mode, you'll need to connect it to your computer and launch the iTunes software. This will allow you to factory reset your device if you're unable to use it or if it's bricked.
You'll need to press and release the volume up button, followed quickly by the volume down button, before holding the side power button until the Apple logo appears on your screen. This will put your device into Recovery Mode.
In Recovery Mode, you'll be able to factory reset your iPhone X directly from your iTunes software, erasing all your data, including apps, music, media, documents, text messages, and settings.
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Recovery Mode

Recovery Mode can be a lifesaver if you're locked out of your iPhone X or XS. It allows you to bypass the passcode and restore your device to its factory settings.
To put your iPhone into Recovery Mode, you'll need to press and release the volume up button, followed quickly by the volume down button. This will put your device into a special mode that iTunes can recognize.
You can use iTunes to factory reset your iPhone in Recovery Mode. Simply connect your iPhone to your computer, launch iTunes, and press the Restore iPhone button.
If you're running a Mac with 10.14 macOS Catalina, you'll want to use Finder's restore iPhone option instead. This will give you the same result as using iTunes.
Recovery Mode is also useful if you're unable to use your phone, if it's bricked, or if you simply can't use any other methods. It's a great solution to have up your sleeve.
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Here's a step-by-step guide to putting your iPhone into Recovery Mode:
- Connect your iPhone to your computer
- Press and release the volume up button
- Press and release the volume down button
- Hold the side power button until the Apple logo appears on your screen
By following these steps, you can get your iPhone back up and running in no time.
Return
You can return your iPhone X to its default settings using recovery mode or iTunes.
To return your iPhone X to its default settings using recovery mode, you'll need to plug it into a computer or a Mac and follow specific steps.
First, save everything you want to keep from your iPhone X. Then, connect it to your computer via a cable and open iTunes.
Turn off the phone, press and hold the Power button for 3 seconds, and let go. Immediately press and hold the Volume Down and Power buttons for a further 10 seconds.
Release the Power button while still holding the Volume Down button. iTunes should alert you that a device is now running in Recovery Mode.
Release the Volume Down button, and from recovery mode, you can force a factory reset.
If you're worried about accidentally imploding your phone, calm down – it takes a lot to need a full hard reset.
You can also return your iPhone X to its default settings using iTunes. Confirm your choice and iTunes will wipe the phone and restore the vanilla iOS.
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Data Erasure
You can erase your iPhone X's data using Dr.Fone - Data Eraser, a user-friendly software that supports factory resetting all iOS devices.
The software is extremely easy to learn and use, making it a great option for those who are new to data management.
Dr.Fone - Data Eraser allows you to delete specific content on your device using tickboxes and search features.
To start the erasure process, connect your iPhone to your computer using a lightning USB cable and click the "Start" button.
You'll then be able to choose the security level for the erase process, with options including Medium level for a standard erase.
To confirm the erase process, type the code "000000" into the text box and click the "Erase Now" button.
The erasure process can take several minutes, depending on the amount of data on your phone.
Once the process is completed, you'll be notified within the software window, and you can then disconnect your device and start using it as normal.
The software also offers a dedicated service to help speed up your phone and remove unwanted bulk files.
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