
Google Local Services Ad is a game-changer for local businesses, allowing you to increase your online presence and book more jobs. This ad format is specifically designed for service-based businesses, such as handymen, electricians, and contractors.
With Google Local Services Ad, you can showcase your expertise and build trust with potential customers. You can even highlight your certifications and licenses, giving customers peace of mind when choosing a service provider.
By using Google Local Services Ad, you can reach customers who are actively searching for services like yours. In fact, studies have shown that 72% of customers prefer to use local businesses, and Google Local Services Ad can help you tap into that demand.
By following these simple steps, you can get started with Google Local Services Ad and start booking more jobs. It's a cost-effective and efficient way to grow your business and reach new customers.
What is Google Local Services Ad
Google Local Service Ads, or LSA for short, is one of the best ways a local service business can advertise. Over 90% of searches worldwide are happening on Google, making it a crucial platform for businesses to be on.
Local Service Ads allow businesses to reach potential customers who are actively searching for services like yours on Google Maps. This isn't hard to believe, considering most of us use Google on a daily basis.
By using Local Service Ads, you can get more customers to your business and be in control of your own destiny. This is especially important for contractors and business owners who want to avoid long contracts and deals that aren't in their best interest.
I've worked with over 1000 companies and have seen firsthand how effective Local Service Ads can be.
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Eligibility and Setup
To determine if your business is eligible for Google Local Services Ads, you'll need to check with Google. Simply visit the Google Local Services Ads homepage, enter your business category and zip code, and Google will instantly tell you if LSAs are available for your service in your area.
Only certain service categories are eligible, including home services, real estate, law, and financial services. To find out if you qualify, confirm your business type and location on the Google Local Services Ads website.
Here's a quick checklist to get started:
- Confirm your business type and location
- Check if your business category is eligible
- Create a Google Ads account (if you don't already have one)
Note that some areas, such as Australia, New Zealand, and Asian markets like South Korea and Japan, are now eligible for Local Service Ads. However, eligibility may vary depending on your business's location, so be sure to check with Google for specific details.
What Are
Google Local Service Ads are paid ads that help small businesses connect with local customers, appearing at the top of Google search results when a user searches for a specific service.
These ads display a business's contact details, working hours, and ratings, giving customers a clear idea of what to expect.
A Google Guaranteed Badge is awarded to trusted businesses, enhancing their service credibility and quality, but comes with a rigorous screening and verification process.

Advertiers pay per lead, not per click, which means they only get charged for valid leads that match their service and location.
This approach helps prevent job mismatch and saves businesses from paying for clicks that don't convert, especially for high-cost services like attorneys and dentists.
The cost of each lead can range from $6 to $30, depending on the job and market.
A fresh viewpoint: Adwords Cost per Click
Who Is For?
Google Local Service Ads is designed to help bridge the gap between local service providers and their customers. It gives consumers a way to quickly judge the quality of a product or service by reading reviews.
Local Service Ads is perfect for services like plumbing and landscaping, where you don't need to read a company's complete history, but rather just see some good reviews to trust that you're getting a good deal.
Some common types of companies that Local Service Ads is great for include:
By using Local Service Ads, you can help people find a local service provider faster and more easily than ever before, and increase your chances of getting more leads and customers.
Setup Guide

To set up Google Local Services Ads, you'll first need to confirm your eligibility. This can be done by visiting the Google Local Services Ads homepage and entering your business category and zip code. If you're eligible, you'll be guided through creating an account to manage your Local Services Ads.
You can also use Google's online tool to check if Local Services Ads are available for your industry and location. This tool will help you determine if you can use LSAs and provide an estimate of your budget.
To get started with Google LSAs, you'll need to create a Google Ads account. Go to ads.google.com and click "Get started." If you already have a Google Ads account, sign in.
Next, you'll need to create your business account/profile. Click "Get Started" and enter all your business details, such as your Business name, Location, Service areas, Services offered, and Business hours. Be clear about the services you offer and the areas you want leads from, as you'll be paying for any matched leads.
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You'll also need to provide business license and insurance information (if applicable). Google needs a verification process to ensure your business is genuine and trustworthy. This profile is what potential customers will see in the ad, so make it accurate, complete, and trustworthy!
Here's a step-by-step guide to creating your LSA profile:
1. Create a Google My Business listing (if you don't have one) or claim the existing one.
2. Use a Google Workspace with your domain name to manage your GMB and sign up for your LSA account.
3. Check eligibility
4. Create a new account
5. Enter business information
6. Verify business address
7. Set service areas
8. Select job types
9. Accept licensing terms
10. Set business hours
11. Agree to onboarding terms
12. Set communication preferences
13. Set budget
14. Submit proof of insurance
15. Submit background check
16. Enter billing information
17. Add other admins
18. Add photos to your profile
Once you've completed these steps, you'll be able to set your ad budget and wait for your business to be approved.
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Features and Benefits
Google Local Services Ads are a great way to get your business noticed, and one of the key benefits is increased visibility. They appear at the very top of search results, above Google Ads and Google Business Profile listings.
The platform provides tools to track, respond to, and manage all of your leads, making it a simplified lead management system. This helps you stay on top of your business and respond promptly to customers.
Customer reviews are a crucial ranking factor for LSAs, and you can collect them directly from the dashboard after completion of service. Ask happy clients to leave reviews on your Google Business Profile, respond to reviews to show engagement, and encourage detailed reviews that mention the services provided.
Here are some key features of Google Local Services Ads:
- Simplified Lead Management
- Increased Visibility
- Collect Customer Reviews
Reduce Competition in Your Area
You can reduce competition in your area by adjusting your service area to minimize the number of contractors competing for calls.

Try doing Google searches for "(your service) near me" in different parts of town and count the number of companies buying calls through LSA. In a super competitive area, you might not find a place with fewer competitors, so consider narrowing your service area down to a small area around your location.
Google might prioritize you in that area because it's the only area you target.
Expanded
Local Service Ads now work for a broader array of verticals, including solar panel installers, tutoring services, pet care, wellness services, dental, and telehealth care providers.
You can expand your reach with Google Local Services Ads, which are no longer limited to specific industries.
To qualify for LSAs, your business must be in one of the eligible service categories, such as home services, real estate, law, financial services, etc.
You can check if your business qualifies for LSAs by visiting the Google Local Services Ads homepage and entering your business category and zip code.
Here are some of the expanded services that can use Local Service Ads:
These expanded services can benefit from the features and benefits of Local Service Ads, such as targeted advertising and qualified leads.
Add Photos to Profile
Adding photos to your profile is a crucial step in establishing trust with potential customers. This is done through the Google Local Services Ads dashboard.
To add photos, follow these steps: Go to your Google Local Services Ads dashboard, click on Profile & budget, and then click on Add photos. This will allow you to upload high-quality, professional photos of you, your team, and demonstrations of the services you offer.
Having these photos will help customers understand who they're working with and what they can expect from your business. It's an easy way to build trust without directly interacting with a prospect.
You can add up to a certain number of photos to your profile, but the exact number is not specified in the article.
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Pricing and Payment
With Google Local Services Ads, you're charged per lead, not per click, which means you only pay for qualified leads that reach out to your business. This can save you a lot of money compared to traditional PPC advertising.
The cost per lead can vary depending on your industry, but Google ensures leads are qualified, saving you time and money. Google's Local Services Ads cost between $6-30 per lead, and you can even dispute charges for fraudulent, spam, or poor-matching leads.
You can set a weekly budget for your Local Services Ads campaign, and adjust it as needed to manage your budget. Google may spend slightly less or more than your assigned weekly budget, but it will never exceed your monthly maximum budget.
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Take a Larger Share
To take a larger share of the local search market, it's essential to understand how Google's Local Service Ads (LSA) work. Google pre-qualifies leads by ensuring they're in your service area and seeking the exact services you offer, which means you can get high-quality leads without tire-kicking inquiries.

Running Google Ads alongside LSA can help increase your budget and lead generation. For example, a client who was barely getting any calls from LSA started getting more leads after adding 3x the budget for Google Ads.
You can't just sign up for LSA and expect to get tons of calls immediately. It's a matter of supply and demand, and the top companies with the largest budgets get the most calls. In one area, the top 3 companies got 15 calls each, leaving only 55 calls for the remaining 17 contractors.
To give you a better idea, here's a breakdown of how the calls are distributed:
By understanding how LSA works and managing your budget effectively, you can take a larger share of the local search market and increase your lead generation.
Paying for Leads
You only get charged when a qualified lead reaches out through your ad, either by phone call, text message (US only), or voicemail.
The cost per lead can vary depending on your industry, but Google ensures leads are qualified, saving you time and money.
Local Service Ads operate on a pay-per-lead model, where advertisers only pay when a lead contacts them through the ad.
This model allows for more precise budgeting and a clearer picture of your ROI.
The cost per lead can range from $6-30, depending on the job and market.
If you receive a lead that is either fraudulent, spam, or a poor match, you can even dispute the charge for credit.
Google's Local Services Ads help connect the right job to the right advertiser and prevent job mismatches that often happen when a user searches for broad terms for a very specific job or for an area outside your service zone.
Here's a breakdown of how the pay-per-lead model can work in your favor:
Note: These are general estimates and may vary depending on your specific business and location.
Management and Optimization
Managing your budget is crucial to getting the most out of your Google Local Services Ads. Google sets your bidding style to automatic by default, which means they'll adjust your bid to maximize leads while staying within your monthly budget.
To take control, you can manually set a max bid, but be aware that there's no safety mechanism to prevent overspending. Keep an eye on your cost per lead to decide if LSAs are right for you.
Increasing or decreasing your budget will directly impact the number of leads you generate, with a recommended minimum of 20 leads per week for optimal results. Your Local Services Ads budget is separate from your Google Ads budget, so factor in the combined costs of your campaigns.
Simplified Lead Management
You can manage your leads in the Local Services Ads dashboard, which is accessible via the top right corner of the screen or through the Local Services Ads app on Android and iOS.
The dashboard allows you to view and manage your incoming leads, including navigating to the "Leads" tab.
Leads aren't necessarily booked jobs, so be sure to follow up with your inbound leads.
You can review the details of each lead, including the job type and location, as well as listen to the recording of the call.
To follow up with an interested lead, you have three options: reply to the customer, call the customer, or decline the job request.
Here are the three options to follow up with an interested lead:
- Reply to the customer by sending your message as an email or text message to the customer.
- Call the customer based on the phone number they listed.
- Decline the job request. If you decline the request, it will be removed and the customer will be notified. You can send a response with more information about why the request was declined.
You can also mark a lead as booked to track your upcoming jobs, send confirmation emails, and gather customer reviews.
Tips for Managing
Managing your Google Local Services Ads requires a thoughtful approach to budgeting and lead management.
First, consider your bidding style: Google sets it to automatic by default, but you can choose to manually set a max bid. This means you can set the maximum amount you're willing to pay per lead.

To avoid overspending, keep an eye on your cost per lead. If each lead costs $25 and your business charges a flat $40 service fee, LSAs may not be ideal in the long run.
A good rule of thumb is to budget for at least 20 leads per week to get the most out of your new ads. This will help you generate a decent number of leads without breaking the bank.
To track your leads, use the Local Services Ads platform's tools, which provide a simplified lead management system. This will help you stay on top of your leads and respond to them in a timely manner.
Don't forget to check your LSA rankings, which are determined by factors such as your review score, responsiveness to customer inquiries, and business hours. This will help ensure your listing shows up in search results.
Here are some key factors to consider when managing your Local Services Ads:
Preview Your Ad
Previewing your ad is an essential step in the process. Google will generate a preview of your ad based on the details you've entered.
You can't edit the ad once it's been generated. The only way to change anything in your ad is to update the information in your profile.
Verification and Approval
To get your Google Local Services Ad up and running, you'll need to go through the verification and approval process. This involves providing details about your business, such as proof of insurance and business registration.
You'll also need to ensure that your Google Business Profile is up to date and has customer reviews. If you don't have any reviews yet, Google will help you generate a link to send to previous customers to ask for reviews.
The verification process can take anywhere from a few days to weeks, so be patient! Google will screen your business, including background checks, business registration, insurance, and license checks.
Expand your knowledge: Google Advertiser Verification Documents
You'll be rewarded with the Google Guaranteed Badge or the Google Screened Badge, depending on your industry, after successful verification by Google and its third-party agencies. These badges are a big deal, as they prove that your business is trustworthy and reliable.
Here's a rundown of what you can expect during the verification process:
- Background checks by third-party agencies like Pinkerton and Evident
- Qualification checks to ensure your business has a trusted reputation
- Verification of licenses and insurance to ensure you're a credible service provider
Keep in mind that if you want to run Google Local Services Ads, you'll need to go through this screening process. But don't worry, it's a necessary step to ensure that only the best service providers are featured.
Getting Started
To get started with Google Local Services Ads, you'll need to confirm your eligibility. This is a crucial step, as it ensures your business meets Google's requirements.
There are six steps to create your business profile, which is what potential customers will see in the ad. These steps include confirming your eligibility, creating your business profile, adding your license and insurance details, completing a background check, managing your leads, and managing your budget.
Here are the specific details you'll need to provide when creating your business profile: Business name and owner namePhone number and emailService areas (zip codes or cities) where you operateHours of operationTypes of services offered (choose from a list provided by Google)Business license and insurance information (if applicable)
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Book More Jobs Tomorrow

To book more jobs tomorrow, start by confirming your eligibility to use Google LSAs. This is a crucial step to ensure you can create and manage these ads effectively.
Google LSAs are quick and easy to create and manage, making them a great addition to your marketing strategy. With a little time and effort, you can set them up and start bringing in leads.
To get started, follow these steps:
- Confirm your eligibility
- Create your business profile
- Add your license and insurance details
- Complete a background check
- Manage your leads
- Manage your budget
- Consider your ad ranking
By following these steps, you'll be well on your way to booking more jobs tomorrow.
Getting Started
To get started with Google LSAs, you'll need to go through a six-step process. This process involves confirming your eligibility, creating your business profile, adding your license and insurance details, completing a background check, managing your leads, and managing your budget.
First, you'll need to confirm your eligibility. This involves verifying that your business meets Google's requirements.
You'll then need to create your business profile, which includes providing your business name, location, service areas, services offered, and business hours. This profile is what potential customers will see in the ad, so make sure it's accurate and complete.

To create your business profile, you'll need to provide information such as your business name and owner name, phone number and email, service areas (zip codes or cities), hours of operation, and types of services offered.
Google will also prompt you to link your Google Business Profile, if you have an existing one. If not, you'll need to create a profile (a matching profile is required for LSA verification).
You'll also need to add photos to your profile, which can help build trust with potential customers.
Here's a quick rundown of the steps to get started with Google LSAs:
- Confirm your eligibility
- Create your business profile
- Link your Google Business Profile
- Add photos to your profile
What's the Difference?
Google Local Services Ads and Google Ads are two distinct advertising platforms provided by Google, and understanding their differences is crucial for businesses looking to reach their target audience.
Google Local Services Ads appear at the top of search results, complete with ratings and reviews, and even a click-to-call button, making them highly localized and visible.
Google Ads, on the other hand, can target specific locations but appears below Local Services Ads.
Here's a comparison of the two:
The choice between Google Local Services Ads and Google Ads ultimately depends on your business goals, budget, and how hands-on you want to be with your ad strategy.
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