Fios TV Remote App Features and Setup

The Verizon Fios TV Remote App is a convenient way to control your TV from your mobile device. It's available for both iOS and Android devices.

The app allows you to control your TV with your phone or tablet, so you can easily change channels, adjust the volume, and access on-demand content. This is especially useful if you have a smart TV or a streaming device connected to your Fios TV.

To get started with the Fios TV Remote App, you'll need to download and install it from the App Store or Google Play Store. You'll also need to set up the app with your Fios TV account credentials.

Once you've set up the app, you can use it to control your TV, access on-demand content, and even schedule recordings with your DVR.

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Closed Captioning is supported from the video player only for Live TV or On Demand content that supports closed captioning (CC). You can access this feature under Settings > Accessibility > Hearing for Android-based devices.

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The Fios TV Mobile app allows you to watch virtually all subscribed live TV channels in-home (IH) only on eligible mobile devices and tablets.

For Android-based Samsung devices, the Samsung subtitles (CC) selection is not considered for Closed Captioning support.

With Fios internet subscription and a Fios TV subscription that includes a Fios TV set-top box, you can view a large portion of your subscribed live TV channels on your mobile device.

You can watch eligible recorded content anywhere within the US and its territories with Multi-Room DVR Enhanced or Premium Service and Fios Internet subscription.

The Fios TV Mobile app uses the local network to communicate with your Fios router to deliver content, so be sure to allow this permission to fully enjoy the app.

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You can watch your recorded content in and out of your home with the Fios TV Mobile app, but only if you have Multi-Room DVR Enhanced or Premium Service and Fios Internet. This allows you to stream eligible recorded content anywhere within the US and its territories.

Some content providers and channel stations restrict recorded content from being streamed out-of-home, so you might see a message saying "Due to licensing restrictions, DVR content from this channel is not available out-of-home." The Fios TV Mobile app uses your local network to communicate with your Fios router to deliver content, so be sure to allow the necessary permission to use the app.

To stream your recorded content, go to the MY STUFF > DVR > RECORDED section of the app and look for the play icon for a given recording. You can also set up parental controls and access thousands of On-Demand titles with the app.

To stream your recordings, you'll want to head to the MY STUFF > DVR > RECORDED section of the Fios TV Mobile app. Look for the play icon for a given recording.

You can also select the program title to get individual recordings, and then look for the play icon for those. This is a great way to access specific episodes of your favorite shows.

To start streaming, you'll need to be connected directly to your home Fios router. This ensures a stable connection and prevents any issues with streaming errors.

Some content providers and channel stations restrict recorded content from being streamed out-of-home, so you might see a message like "Due to licensing restrictions, DVR content from this channel is not available out-of-home." This is just a limitation of the service.

If you're having issues establishing a connection between your mobile device and your VMS, try rebooting your VMS. Go to the menu on your VMS, then go to Customer Support, and choose Top Support Tools, then Reboot STB.

You can stream live TV from the Verizon Media Server (VMS) at home on eligible mobile devices and tablets.

To do this, you'll need a Fios internet subscription and a Fios TV subscription that includes a Fios TV set-top box, also known as the Verizon Media Server (VMS).

Virtually all subscribed live TV channels can be viewed in-home on eligible devices.

However, there may be some configurations where watching the full channel lineup is not supported.

For example, if your VMS is configured as an IP client, you may not be able to stream the full channel lineup.

For more information on supported configurations, check out the FAQs on Verizon Media Server (VMS) Streaming.

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To connect your device with your set-top box, start by connecting your device to your Fios router and signing into the app. The app will automatically recognize all set-top boxes on your account.

Make sure you're connected to the same router that your set-top box is connected to, especially if you have more than one router in your home.

After signing into the app, select the remote control icon in the upper right-hand corner to begin using your device as a remote control.

Allow up to 20 seconds for your device to recognize your set-top box after selecting it in the app. Once it's recognized, your set-top box will respond to the app's remote control.

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You can manage your content on the Fios TV Mobile app. The app allows you to favorite channels by going to the TV listings option under Guide and tapping the channel logos on the left-hand side.

You can also manage your DVR recordings from anywhere with the app. If you have one or more DVRs in your home, you can use the Fios TV Mobile app to schedule your DVR recordings.

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You can bookmark a show or movie using the Fios TV Mobile app, just like you would with a favorite channel. Go to the program info page of the title, tap the Bookmark button, and it will show up in your My Stuff > Bookmarks list.

To access your bookmarks, you can refresh your library on other devices and they will be updated. You can also delete a bookmarked title from this list.

You can bookmark a show or movie while browsing the Fios On Demand library, and it will be retained across all your Fios On Demand registered devices that are connected to the Internet.

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You can watch your recorded content in and out of your home with the Fios TV Mobile app, but you need to have Multi-Room DVR Enhanced or Premium Service and Fios Internet subscription.

Some content providers and channel stations restrict recorded content from being streamed out-of-home, so you might see a message like "Due to licensing restrictions, DVR content from this channel is not available out-of-home."

To stream your recorded content, go to the MY STUFF > DVR > RECORDED section of the app and look for the play icon for a given recording.

You can also manage and schedule your DVR recordings from anywhere using the Fios TV Mobile app, making it convenient to catch up on your favorite shows.

To stream your recorded content, you must be connected directly to your home Fios router and have the necessary permissions allowed for the Fios TV Mobile app to communicate with your router.

If you're having issues establishing a connection between your mobile device and your VMS, try rebooting your VMS by going to the menu and selecting Customer Support, then Reboot STB.

To access the settings on the Fios TV Mobile app, tap the Gear icon (for iOS) or 3 lines (for Android) at the top left of the screen. This will take you to the app settings where you can manage your preferences, including device registration and transferring devices to view purchased content or download content.

From the settings menu, you can also access the Fios TV Mobile app help center to read frequently asked questions (FAQs) and report and track issues. Be sure to check the FAQs section for answers to common questions and issues.

The Fios TV Mobile app uses the local network to communicate with your Fios router to allow use of the remote control feature in the app. To fully enjoy the app, be sure to allow this permission.

The Fios TV Mobile app needs access to your device location, but don't worry, it's not as scary as it sounds.

You may be prompted to allow access to your device location, and denying it will limit the availability of certain content.

The app uses your location to provide a better experience, but it's not necessary for the app to work.

You can enable the Draw over other apps or Apps that can appear on top permission to allow the mini player to float over the Fios TV Mobile app.

To do this, go to Device Settings, tap Apps, find Fios TV Mobile app in the list, and tap it. Then, tap Draw over other apps and toggle Permit drawing over other apps to ON.

Some Android devices have different settings for this, so here's a quick guide:

Closed Captioning (CC) is supported from the video player, but only for live TV or On Demand content that supports closed captioning.

The app considers the Google subtitles (CC) selection under Settings > Accessibility > Hearing, which is available for many Android-based devices.

For Android-based Samsung devices, the app does not consider the Samsung subtitles (CC) selection.

To access closed captioning, navigate to Settings > Accessibility > Hearing on your Android device.

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Long press is a user interface that allows quick access to the most popular actions you would take on that screen. It's different from a simple tap, which always takes you to the program info page.

To long press, you hold your finger on a program card or a guide cell and a list of options pops up. This list might include watch, program details, follow/record, and more.

You can use long press to quickly access the actions you need, making it a convenient feature in the Fios TV Mobile app.

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You can access the settings in the Fios TV Mobile app by tapping the Gear icon on iOS or the 3 lines on Android. This will take you to the settings menu where you can manage your preferences.

From the settings menu, you can manage your device registration and transfer devices to view purchased content or to download content. This is a great feature for families who share devices or for those who want to access their content on multiple devices.

To access the Fios TV Mobile app help center, you can tap on the settings menu and look for the help center option. Here, you can read the frequently asked questions (FAQs) and report and track issues.

The settings menu is also where you can access the help center, which is a great resource for troubleshooting and getting answers to your questions.

To use the remote control feature in the Fios Mobile app, you'll need to allow the permission to use the local network to communicate with your Fios router. This will enable you to control your TV from your mobile device.

The Fios Mobile app uses the local network to communicate with your Fios router, so make sure you're connected to the same network as your router and STB. This is especially important for remote control functionality to work.

You can also try resetting your router and STB as suggested by a user who had a similar issue with the mobile app connecting to the STB. This might resolve any connectivity problems you're experiencing.

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The Fios Mobile app allows you to use your mobile device as a remote control, but this feature is only available on HD set-top boxes. If you have a standard definition set-top box, you won't be able to use this feature.

Here are some features you can expect from the Fios Mobile app's remote control functionality:

To use the Fios TV remote app, you'll need to connect your device to your Fios router and sign into the app. The app will automatically recognize all set-top boxes on your account.

The app is compatible with most set-top boxes available with your service, but allow up to 20 seconds for the device to recognize your set-top box after selection.

To set up the app, ensure that the Remote DVR functionality for the STB is enabled in the STB settings menu. This is a crucial step that's often overlooked.

Connect your device to the same router that your set-top box is connected to, especially if you have more than one router in your home. This will ensure a stable connection and prevent any issues.

If you're experiencing issues connecting your device to the set-top box, try using the support Live Chat feature. Be patient, as the support team may need to run some commands on the server or have you reset your router and set-top box.

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