EVoice Business Phone System Overview and Alternatives

EVoice is a cloud-based business phone system that offers a range of features to help small and medium-sized businesses manage their communications.

It supports up to 1000 users and integrates with popular business tools such as Google Workspace, Microsoft 365, and Salesforce.

With EVoice, businesses can make and receive calls, send and receive texts, and even make video calls.

One of the key benefits of EVoice is its affordability, with pricing starting at just $15 per user per month.

This makes it an attractive option for businesses that want to upgrade their phone system without breaking the bank.

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Evoice is a digital voice logging service designed to help small businesses manage calls more efficiently and maintain a professional image. It's dedicated to empowering customers with the freedom to work from anywhere.

Evoice is owned by J2 Global and headquartered in Menlo Park, CA, offering virtual phone numbers for personal and business use. Since its launch in 2000 and re-launch in 2010, it has provided toll-free and local numbers in the USA and Canada.

eVoice digital voice logging is a full-service business phone system managed entirely in the cloud, powered by j2 Global. It's a cutting-edge provider of cloud-based, unified communications services for businesses worldwide.

eVoice Call Routing lets you route calls to wherever your business takes you and your colleagues. This feature is especially useful when you're working remotely or have team members in different locations.

The eVoice Mobile App allows you to work and live on your own terms. You can be confident your callers will be greeted and automatically directed to you, no matter where you are working from.

With eVoice, you can sign up for a business number and add it to your existing mobile phone. This adds a second line to your phone, keeping your personal and business calls separate. The mobile app is the easiest way to get multiple phone numbers on one cell phone.

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With eVoice, you can enjoy a range of key features that make it easy to manage your business communications.

You won't need any additional hardware or software to use the system, and there are no set-up fees to worry about.

Flexibility is key with eVoice - you can switch to a different plan at any time, and you're allowed up to three numbers for each active extension.

Porting your existing phone number to eVoice is a breeze, and you can even add international numbers to your account for a fixed monthly fee per number.

International calling is made easy with eVoice, and you can include your international numbers in your call-routing solution for a per-minute rate.

Here are some of the key features of eVoice, broken down:

Customer support is available 24/7, so you can get help whenever you need it.

You can also enjoy features like CRM Integrations, IVR/Auto Attendant, Cloud Call Recording, and more, depending on your eVoice plan.

eVoice connects all your calls to your chosen number automatically. You can choose a toll free number or a local telephone number that fits your business needs.

Their automated system greets your callers and routes them to the department or individual they're looking for. This is based on a customizable menu of extensions or a dial-by-name directory.

You can keep your existing business number and port it to your eVoice account. This way, you can forward calls to your office, home, or mobile phone.

The eVoice mobile app is suitable for Android and iPhones. With it, you can check your voicemail and text messages, as well as screen and forward calls.

You can easily manage your account online using their cloud-based interface.

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With eVoice, you can set up a call routing schedule to ensure you never miss an important business call. This allows you to be reached at your office, home, or cell phone, and even configure your settings to route calls to multiple numbers simultaneously.

You can choose from two scheduling options: 24/7 schedule and caller-ID schedule. The 24/7 schedule dials all your numbers simultaneously or in an assigned order, while the caller-ID schedule allows you to be reached at certain times of the day or 24 hours a day at specific numbers.

eVoice also offers basic call handling features, including call forwarding, call routing, and voicemail. These features help you manage your business interactions and ensure you never miss an important message.

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Scheduling Your Calls is a powerful feature that lets you control how incoming calls are directed to you. With eVoice's call routing, you can set up a call routing schedule that finds you wherever you are and routes calls to your office, home, or cell phone.

You can configure your eVoice settings to route calls to your office, home, or cell phone, so you'll never miss your important business calls. This is especially helpful for people who work from home or have multiple locations.

The 24/7 schedule allows you to be reached at all times, with all your numbers dialed simultaneously or in an assigned order. This ensures that you don't miss any calls, even when you're not in the office.

The Caller-ID schedule is another option that lets you be reached at certain times of the day or 24 hours a day at certain numbers. This can be useful for people who have different schedules or want to be reached only by certain callers.

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Here are the scheduling features included with eVoice:

Overall, Scheduling Your Calls is a convenient feature that helps you stay connected and in control of your business communications.

Both eVoice and MightyCall provide basic call handling features that help you manage your business interactions, including call forwarding, call routing, and voicemail.

You can send calls to different numbers, direct them to the right person or department, and make sure you never miss an important message. eVoice's basic package is a bit more limited than MightyCall's.

eVoice offers a range of features that make it easy to manage your business phone system. For example, you can port your existing phone number to your eVoice account, and switch to a different eVoice plan at any time.

Here are some key features of eVoice's phone numbers:

Virtual phone numbers are a great way to keep your personal phone number separate from your business one. Both eVoice and MightyCall allow you to get a dedicated business phone number, so you can manage calls professionally without needing a separate physical line.

EVoice offers a range of advanced features to help you streamline your business communications. With eVoice, you can choose from a variety of add-ons to customize your plan, giving you more flexibility than some of its competitors.

One of the standout features of eVoice is its call recording capabilities, which allow you to record and store calls for future reference. This feature is particularly useful for sales teams, customer service reps, and anyone who needs to review calls for training or quality control purposes.

eVoice also offers live monitoring, which enables you to listen in on calls in real-time. This feature is great for managers who want to stay on top of customer interactions and provide coaching to their team members.

The platform supports multi-channel communication, allowing you to receive calls, texts, and voicemails through a single interface. This feature is convenient for businesses that need to communicate with customers through multiple channels.

If you're looking for a more comprehensive solution, eVoice's Mini-CRM functionality is worth checking out. This feature includes a contact book, voice-to-text transcription for all voicemails, and a sophisticated IVR system, all of which can help you manage your customer interactions more efficiently.

Here are some of the key features of eVoice's call recording system:

Overall, eVoice's advanced features make it a great choice for businesses that need a robust and customizable communication solution.

EVoice offers robust security features, including encryption and secure servers, to protect your sensitive information.

With EVoice, you can rest assured that your calls and messages are secure, thanks to their use of industry-standard encryption methods.

EVoice provides dedicated support through their website, phone, and email, ensuring you can get help whenever you need it.

Their support team is available 24/7 to assist with any questions or concerns you may have about their services.

EVoice's support resources include a comprehensive knowledge base, FAQs, and tutorials to help you get started and troubleshoot any issues.

Evoice offers flexible pricing plans to fit different needs and budgets.

The pricing plans include various options, such as 300 minutes, 2 extensions, and 6 numbers.

For those who need more features, Evoice offers plans with 4000 minutes, 15 extensions, and 45 numbers.

Another plan includes 2000 minutes, 10 extensions, and 30 numbers.

The most basic plan includes 1000 minutes, 5 extensions, and 15 numbers.

To get the most accurate and up-to-date costs, it's recommended to reach out to the vendor.

The pricing information was last updated on December 4th, 2024.

A free trial is available for users to test Evoice's features before committing to a plan.

Here's a breakdown of Evoice's pricing plans:

Evoice offers unlimited minutes, just like MightyCall, making it a great option for businesses that need to make a lot of calls.

If you're looking for alternatives to Evoice, you can explore software options like MightyCall. MightyCall and Evoice are two popular options that can fulfill similar requirements.

Here's a comparison of MightyCall and Evoice in a table:

Both MightyCall and eVoice offer advanced features, such as a roles system with custom permissions and a real-time dashboard.

If you're looking for alternatives to Evoice, you can explore software options that fulfill similar requirements.

Some alternatives include Otter, which offers features such as speech-to-text and note-taking.

Otter's pricing plans start at $12.50 per user per month, and it has a 4.5-star rating on the app store.

Another option is Temi, which provides real-time transcription and is available on both iOS and Android devices.

Temi's pricing plans start at $20 per month, and it has a 4.2-star rating on the app store.

You can also consider Rev.com, which offers transcription services and has a 4.5-star rating on the app store.

Rev.com's pricing plans vary depending on the service you need, but it starts at $1 per audio minute.

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Both MightyCall and eVoice offer unlimited minutes, making them a great option for businesses with high call volumes. This means you won't have to worry about running out of minutes or incurring extra charges.

One key similarity between the two services is their focus on business communication. Both MightyCall and eVoice are designed to help businesses manage their calls and customer interactions more effectively.

Both services offer advanced features that can be customized to fit your business needs. MightyCall, for example, has an advanced roles system that includes admin, supervisor, and agent roles with custom permissions.

Here are some of the key similarities between MightyCall and eVoice:

Both MightyCall and eVoice offer high-availability infrastructure, ensuring that your business stays connected and available to customers at all times.

EVoice is a cloud-based platform that allows users to manage their voice assistants in a centralized hub. It's designed to make voice assistant management easier and more efficient.

The EVoice platform is built on a robust architecture that ensures high uptime and reliability, allowing users to access their voice assistants from anywhere, at any time. This is made possible by its distributed data centers that are located across the globe.

EVoice supports multiple voice assistant protocols, including Amazon Alexa and Google Assistant, allowing users to integrate multiple voice assistants into a single platform. This makes it easy to manage multiple voice assistants with a single interface.

The EVoice platform is highly scalable, allowing users to add or remove voice assistants as needed. This makes it an ideal solution for users who have multiple voice assistants or who need to manage voice assistants for multiple households.