
Digital contact tracing is a vital tool in the fight against infectious diseases like COVID-19. It involves using technology to track and identify people who have been in close proximity to someone infected.
There are two main digital contact tracing approaches: proximity-based and exposure-based. Proximity-based tracing relies on Bluetooth signals to detect when two people are within a certain distance of each other. Exposure-based tracing, on the other hand, uses data from various sources, such as credit card transactions and social media, to estimate a person's exposure risk.
Proximity-based tracing has its limitations, as it requires users to opt-in and may not cover all high-risk interactions.
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Digital Contact Tracing Approaches
Digital contact tracing has become a crucial tool in the fight against COVID-19, with many countries adopting various approaches to track and prevent the spread of the virus.
Most digital contact tracing apps use Bluetooth and GPS technology, with some also utilizing QR codes. These apps vary in their approach, with some using GPS to track users' movements and others relying on Bluetooth advertisements to register close contacts.
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Some countries have mandated the use of digital contact tracing apps, while others encourage voluntary adoption. To build trust, many apps have released their source code for public scrutiny.
The list of countries using different apps and their adopted technologies is extensive, with 42 different countries listed in Table 1.
International Approaches
Many countries have adopted digital contact tracing solutions to support manual tracing processes, with some using GPS to track users' movements and others using Bluetooth advertisements to register close contacts.
Most of these international digital contact tracing apps are based on Bluetooth and GPS technology, while some also use QR.
Governments have taken different approaches to implementing these apps, with some mandating their use and others encouraging voluntary adoption.
To build trust, many apps have released their source code for public scrutiny, with a list of 42 countries using different apps and their adopted technologies presented in Table 1.
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Bluetooth proximity tracing is a common approach used in these apps, which involves tracking encounters between two phones using Bluetooth Low Energy.
This method has been perceived to have less privacy problems and lower battery usage than GPS-based schemes, as a user's location is not logged as part of the protocols.
However, Bluetooth protocols also have potential challenges, such as detecting contact events accurately, especially in situations with high received signal strength fluctuations.
List of Protocols
Digital contact tracing approaches have been developed by various organizations and governments to help control the spread of COVID-19. One of the key aspects of these approaches is the use of protocols that ensure user privacy while still allowing for effective contact tracing.
Several protocols have been developed, each with its own architecture and authorship. For example, the Pan-European Privacy-Preserving Proximity Tracing (PEPP-PT) project uses a central log processing architecture and is promoted by a consortium of institutions including the Fraunhofer Institute for Telecommunications.
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The Exposure Notification protocol, on the other hand, uses client log processing and is developed by Google and Apple Inc. It has a public specification and is available on the Apple and Google websites.
The Decentralized Privacy-Preserving Proximity Tracing (DP-3T) protocol also uses client log processing and ephemeral IDs, and is developed by a consortium of institutions including the EPFL and ETHZ. It has a publicly-developed Apache 2.0 reference implementation.
Here is a list of some of the digital contact tracing protocols:
Technologies Used
Digital contact tracing is a complex issue, and the technology used plays a crucial role in its effectiveness.
Ultra-wideband technology is an ideal choice for proximity detection due to its low cost and low energy use. It can measure highly accurate spatial data both indoors and outdoors, with an ability to discriminate distances of 10 to 30 cm.
QR code tagging is another method used for tracking, where people voluntarily check in and check out from a location by scanning a QR code on their mobiles. This method has been used in Malaysia, Australia, and New Zealand.
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Bluetooth LE proximity detection is also used, as it maximizes privacy preservation and is widely available. However, population penetration will also rely on belief in the accuracy of the DCTA to detect contact events.
GPS location tracking may be less accurate indoors or in multistory buildings compared to Bluetooth LE.
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Challenges and Limitations
Digital contact tracing apps have significantly increased since the COVID-19 crisis, but they're not without their issues.
The use of Bluetooth-based proximity sensing can result in erroneous measurements, simulating either panic or a false sense of safety in users.
These apps can alert of an infection risk even if contacts are separated by a wall, or induce a false level of security in the proximity of an infected individual who is not using the application or if the proximity-based sensing fails to register the contact.
Governments are being questioned for the transparency of their solutions, which can affect the trust individuals have in local government and the healthcare system to uphold their ethical obligations.
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Challenges
Digital contact tracing apps have significantly increased since the COVID-19 crisis emerged, but they're not without their issues. The use of these apps has caused an unprecedented economic crisis, and the lockdown will only end when the pandemic stops.
The reliability of digital contact tracing apps is a major challenge. Bluetooth-based proximity sensing is not a very reliable mechanism for distance estimation and may result in erroneous measurements.
Many governments have been questioned for the transparency of their solutions. A significant amount of effort has been spent on the development of such systems, but they're liable to rejection by individuals if they're not satisfied with the level of privacy and security.
An error in distance estimation can simulate either panic or a false sense of safety in users. This can happen even if contacts are separated by a wall, or if the proximity-based sensing fails to register the contact.
Users may be alerted of an infection risk even if they're not in close proximity to an infected individual. On the other hand, they may be induced to a false level of security even in the proximity of an infected individual who is not using the application at the moment.
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Low Smartphone Penetration

Low Smartphone Penetration is a significant challenge in implementing digital contact tracing apps. In India, only 24% of the population has access to smartphones.
The United States of America (USA) has a much higher smartphone penetration rate, but even there, 2 out of 10 individuals do not use smartphones. South Korea has the highest smartphone penetration rate among the three countries, at 95%.
This disparity in smartphone penetration rates limits the effectiveness of digital contact tracing apps, which are based on smartphones. Many people who own smartphones may not install the tracing app on their device, further reducing its reach.
Privacy and Ethics
Privacy and ethics are major concerns with digital contact tracing. The contact-tracing process involves gathering privacy-sensitive information of individuals, which can be a barrier to adoption.
Privacy-preserving contact-tracing apps are more likely to be adopted by a large user base, as they balance individual privacy with the need for effective contact tracing. Proposals like Efficient Privacy-preserving contact-tracing for Infection Detection (EPIC) and ENcounter-based Architecture for Contact Tracing (ENACT) have been developed for this purpose.
The main problem with digital contact tracing is the type of information that can be collected from each person and how related data is treated by companies and institutions. Critics argue that even claims of anonymity and protection of personal data cannot be verified.
Surveillance is a closely related issue, as too much personal data in centralized governmental databases can set a dangerous precedent for governments to "spy" on individual behavior. This concern was raised in Israel, where existing cellphone surveillance measures used for counterterrorism purposes were employed for COVID-19 contact tracing purposes.
Digital contact tracing applications have been criticized for their technical efficacy and ethical implications, particularly regarding privacy, freedoms, and democracy. In the US, the non-profit ForHumanity called for independent audit and governance of contact tracing.
The European Commission has devised a standard policy for contact tracing, recommending that all citizen-level data be encrypted and erased once the pandemic is near its end. The use of contact-tracing apps should be voluntary, rather than compulsory, and location-based data tracking should be avoided in favor of proximity sensing.
Implementation and Deployment
Digital contact tracing is a complex process that requires careful planning and execution.
To implement digital contact tracing, a clear understanding of the technology and infrastructure is necessary. This includes the use of Bluetooth Low Energy (BLE) beacons, which can be installed in public places such as shops and restaurants.
The data collected by these beacons is anonymous and does not identify individuals, but rather their proximity to each other. This data is then used to alert individuals who have been in close proximity to someone who has tested positive for COVID-19.
Digital contact tracing systems can be deployed using a variety of methods, including mobile apps and wearable devices. For example, the SwissCovid app in Switzerland uses a decentralized approach to collect and store data.
The deployment of digital contact tracing systems requires coordination between government agencies, healthcare providers, and the general public. This includes educating the public about the benefits and limitations of digital contact tracing.
Digital contact tracing can be integrated with existing public health infrastructure, such as disease surveillance systems. This can help to improve the accuracy and speed of contact tracing efforts.
Reporting and Centralization
Digital contact tracing is a complex issue, and one of the biggest concerns is how reports are processed.
Centralized report processing is a major privacy concern, as it requires users to upload their entire contact log to a health authority administered server.
This approach is used in protocols like BlueTrace or PEPP-PT, where the health authority is responsible for matching log entries to contact details and warning users of potential contact.
Decentralized report processing protocols, on the other hand, delegate the responsibility to process logs to clients on the network.
Protocols like TCN and DP-3T use this approach, where clients upload a number from which encounter tokens can be derived by individual devices.
This method has major privacy benefits, as the government does not process nor have access to contact logs.
However, decentralized reporting protocols also present some issues, primarily the lack of human in the loop reporting, leading to a higher occurrence of false positives.
Some devices might also become overwhelmed with a large number of reports, leading to potential scale issues.
Decentralized digital contact tracing apps have become the dominant paradigm across the world, with the UK dropping its in-development centralized app in favor of a decentralized app using Google and Apple’s framework.
France is now the only major European country pursuing its own system, while countries like Japan and Canada to Saudi Arabia are using Google and Apple’s framework.
Apps that were launched relatively early in the crisis, such as in Singapore, Australia or Iceland, have chosen to stick with their original systems.
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Risks of Apps
Digital contact tracing apps have the potential to be a game-changer in the fight against COVID-19, but they also come with some significant risks.
One of the main concerns is the failure to protect personal data from misuse. This is a serious issue, as our personal data is sensitive and should be kept safe.
False-positive characterization of contact status can result in unnecessary quarantining and anxiety, while false-negative characterization of contact status can lead to further onward disease transmission.
Digital contact tracing apps can also compromise our personal privacy with no personal or societal benefit.
In fact, research suggests that voluntary DCTAs should be based on transparency, trustworthiness, and robust data protection to maximize population penetration.
Here are some potential risks of digital contact tracing apps:
- Failure to protect personal data from misuse
- Loss of personal privacy with no personal or societal benefit
- False-positive characterization of contact status (may result in unnecessary quarantining and anxiety)
- False-negative characterization of contact status (may result in further onward disease transmission)
To mitigate these risks, digital contact tracing apps should be designed with transparency and trustworthiness in mind. This includes making underlying algorithms open source, providing clear explanations of risk prediction algorithms, and presenting data in an accessible and transparent way.
Evaluation and Conclusion
To evaluate the effectiveness of digital contact tracing apps, it's essential to consider several key metrics. These metrics should be collected without compromising individual privacy, and some may be voluntarily collected, such as the outcome of COVID-19 testing.
Maintaining privacy while ensuring the necessary data is collected is a significant challenge. To overcome this, digital contact tracing apps should record and collect key metrics, such as the number of downloads, contact events, and contact alerts sent.
The outcomes of the evaluation should be openly reported to allow for a wider public evaluation of the app. This will help determine whether digital contact tracing apps are effective in practice and whether they add value over existing methods.
Clinical and Societal
The IDCTA is designed to augment manual contact tracing, potentially disrupting the COVID-19 transmission chain.
To enhance uptake, it's essential to demonstrate a high degree of privacy preservation and adherence to data protection regulation. This is crucial for building trust among the target population.
The IDCTA should be voluntary, as mandating its use could be difficult to justify, especially during periods of low COVID-19 incidence. This approach can help minimize potential harms.

To maintain privacy, the IDCTA should avoid functions that necessitate additional data processing, such as age, sex, location, or ethnicity. This is because such information can raise significant privacy concerns.
Providing risk assessments through the IDCTA is not recommended, as risk algorithms may be population specific and not generalizable. This can lead to falsely elevated or lowered risks, which may not result in positive behavior change.
Evaluation
To be effective, contact tracing apps like DCTA need evidence of their contribution to epidemic control. This means they must be able to collect data that demonstrates their effectiveness without compromising individual privacy.
Maintaining privacy is a significant challenge for DCTA, as they require data to show their impact. To overcome this, it's essential to collect key metrics that don't interfere with individual privacy, such as the number of people who download the app and the number of contact events recorded.
Collection of sensitive data, like the outcome of COVID-19 testing, should be voluntary. This is because such data is considered private and must be handled with care to avoid any potential misuse.
Determining whether people who receive contact alerts quarantine can be difficult, as this is a key intervention in disrupting transmission chains. However, GPS location tracking has been used in some countries, like China, to confirm contacts remain within quarantine.
The outcomes of the evaluation should be openly reported to allow for a wider public evaluation of the app. This transparency is essential to ensure accountability and trust in the effectiveness of DCTA.
Australia's COVIDSafe app is an example of a contact tracing app that has been evaluated. With 6.2m downloads, it has had a significant impact, but its effectiveness in identifying new cases is still unclear.
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Conclusions
Digital contact tracing apps have been a crucial tool in monitoring and containing the spread of COVID-19. Key considerations for designing these apps have been derived from the literature.
The ideal digital contact tracing app should be designed with best practices in mind, as outlined in the literature.
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