
CenturyLink of Florida offers a range of home services that cater to different needs and preferences. They have a large network of fiber-optic cables that provide fast and reliable internet speeds.
Their services are available in many parts of Florida, including major cities like Jacksonville, Miami, and Tampa. CenturyLink's extensive network covers over 95% of the state.
CenturyLink's home services include internet, TV, and phone plans that can be bundled together for convenience and cost-effectiveness. This allows customers to save money and simplify their bills.
Curious to learn more? Check out: Internet Outages Centurylink
Plans and Pricing
CenturyLink of Florida offers a range of internet plans to suit different needs and budgets. The Simply Unlimited Internet plans start at $55 per month, with speeds ranging from 30Mbps to 100Mbps.
You can choose from three Simply Unlimited Internet plans: Up to 30Mbps, Up to 40-80Mbps, and Up to 100Mbps. The plans include unlimited data and no contracts, making them a great option for those who want flexibility.
The cost per Mbps is 55 cents, which is a solid value for a DSL connection. CenturyLink's Simply Unlimited Internet plans are a good choice for rural communities where faster options may not be available.
Here's a breakdown of the Simply Unlimited Internet plans:
CenturyLink also offers Fiber-based plans, including the Fiber 500 Mbps plan, which is fast enough for a medium to large household and inexpensive enough for most budgets at $50.00/mo. However, availability is limited and service may not be available in all areas.
Discover more: Centurylink Quantum Fiber
Availability and Installation
Availability and Installation can vary based on your services and location.
In Florida, installations can take up to six hours depending on the amount of work needed. Having someone at home all day is recommended.
Florida
Florida residents can rest assured that CenturyLink of Florida, Inc. has been providing local telephone services in the state for over 100 years, dating back to 1925.

CenturyLink of Florida, Inc. is a subsidiary of Lumen Technologies, which acquired Embarq in 2009, renaming it CenturyLink. This acquisition marked a significant change for Embarq Florida, which began doing business under the CenturyLink name.
The company's ownership has undergone changes over the years, with Lumen retaining CenturyLink of Florida following the sale of most ex-Embarq operating companies to Brightspeed in 2022.
Here's a brief overview of the company's history:
As a result of this change, the ownership of CenturyLink of Florida was transferred to another subsidiary within Lumen.
Installation Duration
Installation duration can vary significantly depending on your location and services.
CenturyLink internet installation times can take up to six hours, so it's a good idea to have someone at home all day.
Unlimited Data Availability
CenturyLink internet plans come with unlimited data, so you never have to worry about going over a monthly data allowance or paying overage fees.
This means you can browse, stream, and download without worrying about hitting a data cap. CenturyLink has provided unlimited data for its DSL plans for quite some time.
You won't need to monitor your data usage or worry about gobbling up too many gigabytes before your billing cycle ends.
Fees and Charges
CenturyLink of Florida charges an additional $17 a month for their equipment, which is a pretty high cost compared to other services.
You can, however, purchase the equipment for a one-time fee of $200, which may be a more cost-effective option if you plan to keep the service for more than a year.
Professional installation with CenturyLink can cost anywhere from $129 to $149, depending on your location, or you can opt for self-installation for a $25 fee.
Additional Monthly Fees
CenturyLink charges an additional $17 a month for their equipment, which is a significant cost compared to other internet services.
You can also purchase the equipment upfront for $200, but this might not be the most cost-effective option in the long run.
Kinetic's DSL service charges only $11 for equipment, making it a more affordable choice.
AT&T and Frontier's DSL internet services don't charge extra for equipment, which can save you money.
If you plan to keep the service for more than a year, you might save money in the long run by purchasing the equipment upfront.
One-Time Fees

If you choose to self-install, the fee is $25. This option is not available to all addresses, so be sure to check your eligibility.
Professional installation can cost between $129 and $149, depending on your location.
Service Features
CenturyLink of Florida offers a range of services that cater to different needs and preferences. CenturyLink's fiber-optic network provides fast and reliable internet speeds, with plans starting at 100 Mbps.
CenturyLink's TV service offers a variety of channels, including local and national networks, sports, and entertainment options. With the option to add premium channels like HBO and Showtime.
CenturyLink's home phone service provides reliable and clear calling, with features like call waiting and caller ID. This service is especially useful for seniors or those who want a backup plan in case of outages.
TV Services Availability
CenturyLink doesn't offer its own TV service, so you'll need to partner with them for comprehensive home entertainment. They team up with DIRECTV and DISH for TV packages, which can be bundled with their internet plans for convenience and sometimes special promotions.
You can get any CenturyLink internet plan without phone service, but it might be more cost-effective to opt for both. This way, you'll have another line of communication if your cell phone is lost, broken, or stolen.
TV Bundling Options

CenturyLink doesn't offer its own TV service, but it partners with DIRECTV and DISH for comprehensive home entertainment.
You can bundle your CenturyLink internet service with either DISH or DIRECTV for a simplified monthly bill.
Bundling with CenturyLink can offer convenience and sometimes special introductory promotions on your TV package.
Other providers like Xfinity or AT&T offer their own TV packages as bundling alternatives.
You can get any CenturyLink internet plan without phone service, but you may get more bang for your buck by opting for both.
Here are some benefits of bundling CenturyLink internet with TV service:
- Score savings up to $360/year when you combine Internet Gig with mobile or TV!
- Multi-year price guarantees with no contracts.
- Get FREE Primetime On Demand.
You won't receive any discounts bundling your CenturyLink internet service with any of the listed TV providers.
Customer Experience
CenturyLink of Florida's customer experience is a mixed bag. CenturyLink Fiber received a 71/100 customer satisfaction rating among top fiber providers, which is lower than the average ISP score for fiber of 75/100.
The American Customer Satisfaction Index (ACSI) is a reputable source that gathers feedback from actual customers, providing an accurate measure of customer satisfaction. CenturyLink's non-fiber providers scored a 62/100, indicating room for improvement.
CenturyLink Fiber internet plans have received high ratings for performance, with a 4.01/5 score, and value, with a 4.05/5 score. However, affordability and customer satisfaction are areas where CenturyLink could improve, with scores of 3.45/5 and 3.03/5, respectively.
Customer Satisfaction Ratings
CenturyLink's customer satisfaction ratings are a mixed bag. CenturyLink Fiber received a 71 out of 100 points in the 2025 American Customer Satisfaction Index survey, which is on par with the industry average.
The company's DSL service, however, didn't fare as well, scoring 62 points, which is among the lowest in the industry. This suggests that CenturyLink's fiber service is a strong point, but its DSL service needs improvement.
Here's a breakdown of CenturyLink's customer satisfaction ratings in various regions:
CenturyLink's customer satisfaction ratings can also be broken down by category. For example, its fiber service scored 4.01 out of 5 for performance, but only 3.03 out of 5 for customer satisfaction.
For more insights, see: Call Centurylink Internet
Why Choose?
Choosing the right customer experience strategy can be overwhelming, but it's worth taking the time to get it right. According to a study, 80% of companies believe that customer experience is a key differentiator, but only 32% say they can measure it effectively.
A well-designed customer experience can lead to increased customer loyalty, with 77% of customers saying they are likely to return to a company that provides a good experience. This is especially true in the digital age, where customers expect seamless interactions across multiple touchpoints.
Personalization is a key aspect of customer experience, with 71% of customers saying they are more likely to do business with a company that provides personalized offers and recommendations. By using data and analytics to understand customer behavior, businesses can create tailored experiences that meet individual needs.
Ultimately, the goal of customer experience is to create a lasting impression that drives long-term loyalty and advocacy. By focusing on the customer's journey and providing a consistent, high-quality experience, businesses can build a loyal customer base that drives growth and success.
Home Services
CenturyLink of Florida offers a range of home services that cater to different needs and preferences.
You can get high-speed internet with CenturyLink, but speeds vary depending on your location, and in some areas, you might only get up to 30Mbps, which is below the broadband minimum of 100Mbps download.
CenturyLink partners with DIRECTV and DISH for comprehensive home entertainment, so you can bundle their services for convenience and special promotions.
You can get any CenturyLink internet plan without phone service, but considering the benefits of having another line of communication, it might be worth opting for both.
Where to Get

For home services, consider hiring a professional for major tasks like plumbing, electrical work, and HVAC repairs. These jobs require specialized training and equipment, and can be hazardous if not done correctly.
You can find reliable plumbers through online directories like Angie's List, which has a rating system to help you choose the best service provider. Homeowners can also ask friends or family members for recommendations.
Many cities have local hardware stores that offer repair services for small appliances and tools. These stores often have knowledgeable staff who can diagnose and fix common problems.
Setting Up Home Service
Setting up home service can be a straightforward process, especially with the right guidance.
A CenturyLink professional will handle the installation if it requires technical expertise, ensuring all equipment is set up correctly.
You'll need to reference detailed instructions if you have the option to self-install your home internet service.
Home
CenturyLink offers a fair monthly rate for home internet, including unlimited data and no annual contract. However, speeds may not reach the broadband minimum of 100Mbps download in many locations.

If you can get quick speeds, CenturyLink's internet plan might be a good deal, especially with its fair monthly rate. But if speeds are slow, you might be better off looking into other options.
You can get CenturyLink internet without phone service, but it may be more cost-effective to bundle both services. Having another line of communication can be a lifesaver if your cell phone is lost, broken, or stolen.
CenturyLink partners with DIRECTV and DISH for comprehensive home entertainment, so you can bundle your TV service with their internet.
Equipment and Modem
You can use your own modem or previous CenturyLink equipment, but it's recommended to use certified CenturyLink equipment for the best experience and performance. This is because CenturyLink's equipment is tested and optimized for their network.
However, if you do want to use your own equipment, you can check the CenturyLink modem compatibility page to see if it will work with their services. This way, you can avoid any potential issues or downtime.
Using CenturyLink's equipment also comes with some perks, like free 24/7 tech support, which can be a lifesaver if you encounter any problems.
Does Offer Equipment?
CenturyLink offers equipment for an additional $17 a month, which includes a modem/router combo. This combo provides a WiFi app to customize your home network.
The modem/router combo also offers cyber threat security protection to safeguard your online activities. This protection is a valuable feature for customers who want to stay safe online.
With the modem/router combo, customers can also take advantage of home management features, which can be accessed through a WiFi app. This app allows you to customize your home network and manage your internet settings with ease.
Can I Use My Own Modem or Equipment?
You can use your own compatible equipment on select CenturyLink plans, but keep in mind that certified CenturyLink equipment is optimized for maximum performance on their network.
Using your own modem can be a cost-effective option, but you'll need to check the CenturyLink modem compatibility page to ensure your equipment will work with their services.
CenturyLink offers a modem/router combo for $17 more a month, which provides a WiFi app, cyber threat security protection, and home management features.
You can enter your zip code on the CenturyLink website to see if your area is eligible for fiber or DSL internet, which will determine the type of equipment you can use.
CenturyLink's certified equipment is designed to work seamlessly with their network, providing the best possible experience and performance.
High-Speed
CenturyLink of Florida offers fast speeds for both download and upload, making it ideal for online activities. You can enjoy equally fast speeds on all fiber plans, so you can do more online without getting bogged down.
With CenturyLink fiber internet, you can get symmetrical upload and download speeds, up to 940 Mbps each. This is a significant improvement over DSL connections, which have more latency and slower speeds.
If you need faster upload speeds, consider switching to fiber internet. CenturyLink Fiber Internet offers symmetrical upload and download speeds, up to 940 Mbps each. Speed may not be available in your area.
A unique perspective: Quantum Fiber vs Centurylink
CenturyLink DSL internet speeds vary, but you can choose a lower speed for the same price. However, why would you want to when you can get the fastest available speed in your area for the same price?
Here's a comparison of CenturyLink's high-speed options:
Keep in mind that real speeds are close to advertised speeds, with over 45% of CenturyLink subscribers experiencing speeds greater than 95% of what was initially advertised.
Speed Expectations
CenturyLink's fiber internet plans offer symmetrical upload and download speeds, up to 940 Mbps each. This means you can enjoy fast speeds both ways, without any lag or buffering.
According to an FCC report, over 45% of CenturyLink subscribers experienced speeds greater than 95% of what was initially advertised. This suggests that you can expect real speeds to be close to what's advertised.
You can check your real-time upload and download speeds by running an internet speed test. This will give you an accurate idea of what speeds you're getting.
CenturyLink aims to get you the fastest available speed in your area at the lowest price they offer. So, if you're offered a lower speed for the same price, it might not be the best option.
Discounts and Promotions
CenturyLink of Florida offers a variety of discounts and promotions to help you save money on your internet and TV services.
You can get a 10% discount on your monthly bill by bundling your services with a qualifying CenturyLink phone plan.
CenturyLink also offers a promotion where you can get a free upgrade to a higher speed internet plan for the first 12 months.
Check this out: Verizon 55 plus Loyalty Plan
Contracts and Caps
CenturyLink of Florida doesn't require any long-term contracts, which is a big relief for those who don't want to worry about early termination fees.
This means you can sign up for their services without committing to a long-term contract, giving you more flexibility.
CenturyLink charges up to $15 per month in equipment fees, which can add up over time.
However, you have the option to purchase your own equipment if you want to save money.
CenturyLink offers unlimited data, so you don't have to worry about going over your limit and incurring extra charges.
Frequently Asked Questions
Who bought CenturyLink in Florida?
CenturyLink in Florida is owned by Lumen Technologies, a leading telecommunications company. Lumen Technologies acquired CenturyLink's operations in Florida.
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