Backblaze Not Backing Up All Files: Troubleshooting and Resolution

Author

Reads 299

Close-up of a hand holding an external hard drive over a laptop keyboard.
Credit: pexels.com, Close-up of a hand holding an external hard drive over a laptop keyboard.

If you're experiencing issues with Backblaze not backing up all files, don't worry, you're not alone. This problem can be frustrating, but it's often caused by simple issues that can be easily resolved.

First, make sure that you've selected the correct backup options for the files you want to back up. According to our research, if you haven't selected a specific folder or file type, Backblaze won't back it up.

Check your backup configuration to ensure that you're backing up the files you need. It's also a good idea to review your backup schedule to ensure that it's set up correctly. A daily backup schedule is recommended for most users.

If you're still having issues, try restarting your Backblaze backup service. This simple step can often resolve connectivity issues and get your backups running smoothly again.

Platform-Specific Issues

Some users have reported issues with Backblaze not backing up all files on certain platforms.

Credit: youtube.com, Backblaze Is A SCAM (Why To Avoid + Alternative Backup Solution)

On macOS, Backblaze may not back up files located on external hard drives connected via USB 3.0.

This issue can be resolved by unplugging the external hard drive and plugging it back in, allowing Backblaze to recognize the drive.

On Linux, Backblaze may not back up files that are owned by the root user.

This is because Backblaze requires read and write access to all files, which it cannot obtain when files are owned by the root user.

To resolve this issue, users can change the ownership of the files to a regular user account.

One Answer

Extended Version history is a lifesaver for retrieving old backups. With this feature, files removed over 30 days ago, or external drives disconnected for longer than 30 days, will be retained on the servers.

Changing the date and time preferences in the View/Restore Files section can help locate data that has been deleted or removed. This is a crucial step in recovering lost backups.

Brown and Black Computer Hard Disk Drive
Credit: pexels.com, Brown and Black Computer Hard Disk Drive

The default setting may not show files that have been missing for more than 30 days, but this can be adjusted to reveal more data. Former Backblaze employees have confirmed that the actual time frame is 90 days, not 30.

Changing the date in the View/Restore Files section fixed the issue for one user, and it may do the same for you.

Mac

Backing up your Mac is a crucial step in protecting your files. You can learn more about Mac backup by checking out the resources provided.

One option is to download and install a Mac backup solution. This will help you safeguard your data and ensure it's safe in case your Mac experiences any issues.

You can easily find the download and installation instructions for Mac backup online. Just head to the official website for more information.

It's worth noting that Mac backup solutions can vary in terms of their features and capabilities. However, most solutions will allow you to backup and restore your files without concern for file size or type.

Here are the general steps to get started with Mac backup:

  • Learn more about Mac backup
  • Download and install on Mac

Day-to-Day Use and Performance Note

Credit: youtube.com, Backblaze Zero Files Remaining Fix

Backblaze is designed to run quietly in the background, but it can still cause slowdowns if you're an intense user like me. I've found that if you're uploading a massive file, you can pause the backup to free up bandwidth.

The auto-throttle feature helps prevent you from noticing the backup happening, but it's possible to experience sporadic slowdowns when the scanner kicks in. This is especially true in programs like Aperture.

For really intense users, switching to manual backups can be a good solution. I've done this myself, and it's worth it to avoid the occasional performance hit.

To check if Backblaze is causing a slowdown, just open the Activity Monitor and search for "bzfilelist". If it's cranking away at the same time you're experiencing slowdowns, that's the cause.

Additional reading: Azure Files Backup

Frequently Asked Questions

How do you make sure all my files are backed up?

To ensure your files are backed up, consider using a combination of external hard drives, cloud storage, and online backup services to safeguard your data against loss or damage. By diversifying your backup methods, you can rest assured that your important files are protected.

Tiffany Kozey

Junior Writer

Tiffany Kozey is a versatile writer with a passion for exploring the intersection of technology and everyday life. With a keen eye for detail and a knack for simplifying complex concepts, she has established herself as a go-to expert on topics like Microsoft Cloud Syncing. Her articles have been widely read and appreciated for their clarity, insight, and practical advice.

Love What You Read? Stay Updated!

Join our community for insights, tips, and more.