The Apple TV Remote App's volume control can be a bit finicky at times. If the volume is not working, try restarting the app by closing it and reopening it.
You can also try disabling and re-enabling the volume control feature in the app's settings. This simple step can often resolve the issue.
Make sure your device's volume is not muted or set to a low level. This is a common oversight that can cause frustration.
If you're still having trouble, check the app's compatibility with your device. The Apple TV Remote App is designed to work with iOS 11 or later, and iPadOS 13 or later.
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Apple TV Remote App Issues
Apple TV Remote app not controlling volume after update is a common issue, as seen in Example 1.
Some users have reported that the volume control is missing in the iPhone remote app after updating to iOS 18.2.1, as mentioned in Example 2. This issue is specific to the iPhone 15 Plus and iOS 18.
The problem can also occur after an iOS update, as reported in Example 3. The light on the Apple TV may not blink when pressing the side buttons, indicating that the volume control is not working.
In some cases, the issue may be related to the TV settings, as seen in Example 4. The user had to reset the remote, the Apple TV, and the TV, but still couldn't control the volume using the Apple TV remote.
If you're experiencing this issue, you may want to try resetting the remote and the Apple TV, as the user in Example 4 did.
To manually pair the IR remote to the TV controls, you can go to Settings > Remotes and Devices > Volume Control > Learn New Device…, as mentioned in Example 4.
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iPhone Volume Control Problems
If you're having trouble controlling the volume of your Apple TV using your iPhone's remote app, you're not alone. Some users have reported issues with volume control after iOS updates, such as iOS 18.2.1.
The iPhone remote app may not control the TV volume through IR, as some users have claimed. In fact, one user discovered that the Siri remote controls the volume through the Apple TV, not directly to the TV.
Using the iPhone as a remote may work sometimes, but not always. One user reported that it works more often than not, but they're not sure what triggers it to work.
If you're experiencing issues with volume control after an iOS update, you're not the only one. Some users have reported that the volume button icons disappear after the update, making it impossible to control the Apple TV volume.
To troubleshoot the issue, try checking your iPhone's settings and the Apple TV's settings to ensure they're correct. You may also want to try restarting your iPhone or Apple TV to see if it resolves the issue.
For another approach, see: How to Update Apps on Iphone without App Store
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