
Frustrating as it is, iMessages turning off can be a common issue, especially if you're not aware of the underlying causes.
One reason your iMessages might be turning off is due to a weak internet connection, which can disrupt the service.
If your internet connection is strong, it's possible that your device's settings are to blame.
iPhones have a feature called Low Data Mode that can turn off iMessages if it's enabled.
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Troubleshooting iMessage
If iMessage keeps turning off and you can’t get it to work, there are several possible reasons for this error.
One reason is that iMessage is being turned off by your iPhone's settings.
Check if iMessage is enabled in your iPhone's settings, as it might have been accidentally turned off.
Another reason is that your internet connection is unstable, causing iMessage to turn off.
A stable internet connection is crucial for iMessage to work properly, so try restarting your router or switching to a different Wi-Fi network.
If you're using a third-party messaging app, it might be interfering with iMessage, so try closing the app or uninstalling it.
Reasons Why iMessage Is Turning Off lists several possible causes, including a lack of space on your iPhone, which can cause iMessage to turn off.
Free up some space on your iPhone by deleting unnecessary files or apps, and see if that resolves the issue.
Method 6: Reboot
Rebooting your iPhone can be a simple yet effective solution to fix iMessage errors. Try signing out of your Apple ID on iMessage, then reboot your iPhone.
To sign out, go to Settings -> Messages and tap on "Send & Receive". Tap on your Apple ID and hit the Sign Out button.
After signing out, make sure to restart your iPhone.
Account and Settings
It's possible that your iPhone's date and time settings are not correct, which can cause iMessage to keep turning off. This is because there's a mismatch between your device's date & time settings and the server's date & time, affecting network-related functions.
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To fix this, ensure you've selected the correct time zone settings based on your location. Open the Settings app and choose General, then tap on Date & Time and enable the SetAutomatically toggle.
Alternatively, signing out and back into your Apple ID for both iMessage and FaceTime can refresh the connection and fix activation issues. To do this, tap your Apple ID at the bottom and select Sign Out, then tap your Apple ID under the Caller ID section and choose Sign Out.
Here are the steps to sign in again:
- After the restart, open Settings and go to Messages, then tap on Send & Receive.
- Tap Use your Apple ID for iMessage and sign in.
- Repeat the sign-in process for FaceTime by tapping Use your Apple ID for FaceTime.
If none of these steps work, you can try disabling and re-enabling iMessage. To do this, open the Settings app and go to Messages, then toggle off iMessage. The steps to restart your device vary depending on your iPhone model, but you can find the correct steps in the article.
Check Date and Time Settings
If your iMessage app keeps turning off, it might be due to incorrect date and time settings on your device. Make sure to check your settings.

To fix this issue, you'll want to ensure your iPhone or iPad is set to the correct time zone based on your location. You can do this by going to the Settings app and selecting General.
Tap on Date & Time and enable the Set Automatically toggle. This will allow your device to automatically update the date and time.
If the Set Automatically option is already enabled, try toggling it off and back on to refresh the settings.
Here's a quick checklist to ensure your date and time settings are correct:
- Go to Settings > General > Date & Time
- Enable the Set Automatically toggle
- Make sure the time zone is set to your correct location
By following these simple steps, you should be able to resolve any issues with your iMessage app caused by incorrect date and time settings.
Enable FaceTime
To enable FaceTime, open the Settings app on your iPhone. Scroll down and tap on FaceTime. Toggle the FaceTime switch to turn it on. This simple step can resolve issues with iMessage turning off due to FaceTime being disabled.
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FaceTime needs to be enabled in order for iMessage to work properly. If iMessage turns off, try enabling FaceTime first. Return to Settings and select FaceTime, then toggle the FaceTime switch to turn it on. After enabling FaceTime, check if iMessage remains active.
If enabling FaceTime doesn't resolve the issue, try signing out and back into your Apple ID for FaceTime. Tap your Apple ID at the bottom and select Sign Out.
Sign Out & Re-login
Signing out and re-logging into your Apple ID for iMessage and FaceTime can be a game-changer if you're experiencing activation issues.
To start, open the Settings app on your iPhone and navigate to Messages. Tap on Send & Receive, then tap Use your Apple ID for iMessage and sign in.
This process can refresh the connection and fix activation issues, as seen in Example 3.
If you're still having trouble, try signing out and back into your Apple ID for FaceTime by tapping Use your Apple ID for FaceTime.

It's essential to follow the correct steps to avoid any further complications.
Here's a step-by-step guide to signing out and re-logging into your Apple ID for iMessage and FaceTime:
By following these steps, you should be able to resolve any activation issues with iMessage and FaceTime.
iPhone Deactivated
If your iPhone's iMessage and Facetime are deactivated, it's likely due to an issue with the eSIM chip inside your phone.
This problem started with Apple's introduction of eSIM chips in the iPhone XR and XS in 2018.
The eSIM chip can cause iMessage and Facetime to stop working, and there's no easy solution.
Some users have reported that deactivating and reactivating the eSIM can sometimes fix the problem, but it's not a reliable solution.
A physical retail store visit is required to get a new SIM card, which will transfer your number to the new card.
This process can be frustrating, especially since it requires a trip to the store.
Several T-Mobile customers have confirmed they're experiencing similar problems with their iPhones.
Common Issues
iMessage keeps turning off and you're at your wit's end. If iMessage keeps turning off, it could be due to a weak internet connection.
Poor Wi-Fi or cellular network signal strength can cause iMessage to shut down. This is because iMessage relies on a stable internet connection to function properly.
You might be using a VPN or proxy server that's interfering with iMessage. This is a common issue that can be easily resolved by turning off the VPN or proxy server.
If you're using a third-party messaging app, it could be conflicting with iMessage. This is a known issue that can be fixed by uninstalling the third-party app.
Your device's software may be outdated, which can cause iMessage to malfunction. Make sure to keep your device's software up to date to avoid this issue.
If iMessage keeps turning off, it's likely due to one of these common issues. By identifying and addressing the root cause, you can get iMessage up and running smoothly again.
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Internet and Connectivity
Having a stable internet connection is essential for iMessage to work smoothly. Try switching to 5G on your iPhone if it's available, or connect to a Wi-Fi network, and see if that resolves the issue.
If your internet connection is slow, iMessage might not function properly. Once you've stabilized your internet speed, open iMessage and check if the problem persists.
Incorrect date and time settings on your iPhone can cause other unrelated app issues, including iMessage turning off intermittently. To avoid this, make sure your iPhone is set to fetch the date and time automatically based on your location. To do this, go to Settings, then General, and toggle on the switch to set your iPhone to fetch the date and time automatically.
Check Server
Sometimes internet issues can be caused by server problems. Apple's iMessage servers might be temporarily down for maintenance or repair purposes.
If you're experiencing issues with iMessage, you can check Apple's System Status Page to see if there's an issue. This page shows recent outages and updates by Apple.
You'll see a Yellow blob next to iMessage if there's an issue, meaning the service won't be available. If you see a Green Blob, it means iMessage is working fine.
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If your internet connection is not working properly, iMessage may experience issues. Try switching to 5G on your iPhone if it's available, or connect to a Wi-Fi network to see if that resolves the problem.
Stable internet speed is crucial for iMessage to function correctly. Open iMessage and check again once your internet connection is stable.
Incorrect date and time settings on your iPhone can cause various unrelated app issues, including intermittent iMessage shutdowns. To prevent this, ensure your device is set to automatically sync its date and time based on its location.
Fixing Apple Device Messages
If iMessage keeps turning off on your Apple device, it can be frustrating.
There are possible reasons for this error, but let's focus on fixing the issue.
To fix iMessage on your Apple device, you'll want to try disabling and re-enabling it.
First, open the Settings app on your iPhone.
Next, scroll down and tap on Messages.
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Now, toggle off the switch for iMessage.
Depending on your iPhone model, you'll need to follow different steps to power off your device:
Once your device is off, press and hold the Sleep/Wake button until the Apple logo appears.
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