WhatsApp payments is a convenient way to send and receive money within the WhatsApp app. It's available in several countries, including India, Brazil, and Indonesia.
To use WhatsApp payments in India, you need to have a UPI-enabled bank account and a smartphone with the latest version of WhatsApp. In Brazil, WhatsApp payments is linked to the Pix payment system.
In India, you can send up to ₹1,00,000 per transaction, and there's no fee for using WhatsApp payments. In Brazil, the transaction limit is R$1,000, and WhatsApp payments is free to use.
To get started with WhatsApp payments, you'll need to have a WhatsApp account, a smartphone, and a compatible bank account.
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What Is WhatsApp Payments?
WhatsApp Payments is a digital payment service that allows users to send and receive money directly through the WhatsApp messaging app. It was first launched in India in 2018.
To use WhatsApp Payments, you need a UPI (Unified Payments Interface) enabled bank account. This is because UPI is the technology that powers WhatsApp Payments in India.
You can link your UPI enabled bank account to WhatsApp Payments and then start sending and receiving money. This process is simple and secure, and it's free to use.
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Countries Where WhatsApp Payments Is Available
India is the only country where WhatsApp Pay has been operating for at least a year.
If you're in India, you're in luck because WhatsApp Pay is available there.
Setting Up WhatsApp Payments
To set up WhatsApp payments, you'll need to have the latest version of the app. You can download it from the Play Store using the button below.
In India, WhatsApp relies on the Unified Payments Interface (UPI) framework to facilitate payments. This means you'll need to select and link your bank account during the setup process.
To set up WhatsApp payments in India, follow these steps:
- Tap on the three-dot menu icon in the upper right corner of the app.
- Select the Payments option and follow the on-screen instructions.
- Select your bank and tap Verify to allow WhatsApp to confirm the number registered with your bank.
In India, WhatsApp Pay is processed by payment partners such as HDFC, SBI, Axis Bank, and others through the government's BHIM UPI platform.
To set up WhatsApp Pay for a WhatsApp Business Account in India, you can follow the same steps as above.
In Brazil, WhatsApp Pay was enabled by working with local banks including Nubank, Sicredi, Cielo, and Banco do Brasil.
Using WhatsApp Payments
You can send and receive money using WhatsApp, and it's surprisingly easy. To get started, you'll need to enable payments in WhatsApp.
The first step is to open the chat window of the contact you want to send or receive payments from. This is where the magic happens!
To access the payment page, look for the currency symbol at the bottom next to the clip icon in the text field, and select it. This will open the payment page, where you can switch tabs to choose whether to send or receive money.
To send money, enter the amount and select Next to proceed. You'll be asked to authenticate your UPI PIN, so be sure to have that handy.
If you're receiving a payment request, simply enter the amount and proceed to request money. That's it!
Here are the basic steps to send and receive payments in WhatsApp:
- Open the chat window of the contact you're trying to send or receive payments from.
- Look for the currency symbol at the bottom next to the clip icon in the text field, and select it to open the payment page.
- Choose to either send or receive money from the particular contact you've selected.
- Enter the amount and select Next to proceed.
- Authenticate your UPI PIN if sending a payment, or enter the amount and proceed to request money if receiving a request.
WhatsApp Payments in Brazil
In Brazil, WhatsApp Pay is available for users to pay merchants directly within the app. This feature allows businesses to quickly and securely collect payments from their customers.
The payment feature in Brazil has a business use as well, enabling companies to accept payments without any extra fees. This is a great tool to boost local commerce.
To pay a business on WhatsApp in Brazil, you'll need to set up WhatsApp Pay and search for the company or brand in the WhatsApp business directory. Once you find one, you can browse their goods and services, add them to your cart, and make a payment in just a few taps.
Here's a step-by-step guide to setting up WhatsApp Pay in Brazil:
- Open WhatsApp and click on the three dots in the top right.
- Select Settings → Payments → Facebook Pay → Add New Card.
- Enter your card details (debit/credit card number, etc.)
- Accept the terms and conditions.
- At this point, you will need to verify your card. Usually, this involves a verification code sent via SMS to the phone number connected to your bank account.
- Enter the verification code once you receive it.
- Create a six-digit Facebook Pay PIN. You will use this PIN in future transactions.
WhatsApp Pay in Brazil was enabled by working with local banks, including Nubank, Sicredi, Cielo, and Banco do Brasil. It was officially green-lighted in March 2023, allowing small businesses to both communicate and sell products directly through the app.
India and Brazil
WhatsApp Pay in India and Brazil is a notable example of the platform's expansion. In India, WhatsApp Pay was initially launched but faced a delay due to regulatory issues.
The service was eventually re-launched after the bank regulating WhatsApp transactions further verified its legality. This added an extra layer of security for users.
In Brazil, WhatsApp Pay received permission from the Brazilian central bank to be used for financial transactions. This made it possible for users to pay merchants through the app.
Users in Brazil can now pay merchants directly within the app, allowing small businesses to quickly and securely collect payments from their customers. This feature has the potential to boost local commerce.
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Brazilians Can Now Become Merchants via App
Brazilians can now turn their WhatsApp accounts into a business tool, allowing them to sell products and collect payments directly through the app.
In Brazil, WhatsApp has partnered with local banks to enable merchants to accept payments without any extra fees.
To become a merchant, you'll need to set up WhatsApp Pay, which involves adding a new card and verifying it through a verification code sent via SMS.
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The process is straightforward, and once you've set up WhatsApp Pay, you can start selling products and collecting payments through the app.
Here's a step-by-step guide to setting up WhatsApp Pay for your WhatsApp Business Account in Brazil:
- Enable WhatsApp Pay by working with local banks such as Nubank, Sicredi, Cielo, and Banco do Brasil.
- Set up WhatsApp Pay by adding a new card and verifying it through a verification code sent via SMS.
- Once you've set up WhatsApp Pay, you can start selling products and collecting payments through the app.
As a merchant, you can quickly and securely collect payments from your customers, without having to direct them to alternative payment methods.
Final Thoughts and Setup
Using WhatsApp payments is quite simple, with a refreshingly clean and intuitive UI that makes peer-to-peer transactions a breeze.
One of the limitations of WhatsApp payments is that it's currently only available in India and Brazil. I wish it were available for more users across the globe, allowing me to send and receive payments seamlessly.
You can use WhatsApp payments to send and receive money from your contacts, and also scan QR codes for paying merchants and businesses. This is especially useful for small businesses in Brazil, where WhatsApp Pay was enabled by working with local banks in March 2023.
Setting up WhatsApp Pay for your WhatsApp Business Account in Brazil is a straightforward process, allowing you to collect payments quickly and securely without any extra fees.
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Frequently Asked Questions
Can WhatsApp do international payments?
No, WhatsApp UPI is only for domestic transactions within India. International payments are not currently supported.
Can you send money through WhatsApp from the US to Mexico?
Yes, you can send money from the US to Mexico through WhatsApp with Remitly. Send money to loved ones in Mexico with ease and convenience.
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