What Businesses Let You Zoom Call a Doctor for Telehealth Services

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Senior male doctor using laptop for telehealth consultation in office setting.
Credit: pexels.com, Senior male doctor using laptop for telehealth consultation in office setting.

Many businesses now offer telehealth services through Zoom calls, making it easier than ever to get medical attention from the comfort of your own home.

Some of the businesses that let you Zoom call a doctor include Teladoc, which offers virtual consultations with board-certified doctors for a wide range of medical needs.

You can also use Zoom to consult with a doctor through American Well, which provides access to a network of over 2,500 doctors and therapists.

Another option is Doctor on Demand, which offers video consultations with doctors, therapists, and other healthcare professionals.

What Businesses Offer Virtual Doctor Visits

MDLive offers online doctor visits, allowing you to see a doctor or nurse practitioner from the comfort of your home, and get a diagnosis and fill prescriptions if needed.

You can use MDLive for Cigna Healthcare, which offers virtual care through video visits.

MDLive for Cigna is a service that provides translated forms for informational purposes, but the English version is controlling for application and interpretation.

MDLive is available in select states, and you can get a common prescription medication through their service, but the specific type of visit is a video visit.

Benefits and Features

Elderly male doctor in office, wearing glasses, ready for telemedicine session.
Credit: pexels.com, Elderly male doctor in office, wearing glasses, ready for telemedicine session.

Virtual care offers numerous benefits that make it an attractive option for those seeking medical attention remotely. No waiting rooms mean you get connected quickly.

One of the most significant advantages is the convenience of 24/7 access to care. This means you can get help whenever you need it, without having to take time off work or wait for hours in a crowded waiting room.

Access to care from anywhere is another significant perk. Whether you're at home, in the office, or traveling, you can still get the medical attention you need.

Here are some benefits of virtual care:

  • No waiting rooms, you get connected quickly.
  • 24/7, live and on-demand for a variety of minor health care questions and concerns.
  • Access to care from just about anywhere.
  • It's convenient, not costly.

The Benefits of

You can get connected with a board-certified doctor quickly, without waiting rooms. The wait time for a consult is usually less than one hour before you get a call back.

Teladoc doctors are available 24/7, so you can get care for minor health issues anytime, anywhere. This is especially helpful if you can't reach your primary care doctor.

Asian female doctor using a smartphone for a video consultation, seated in a bright office setting.
Credit: pexels.com, Asian female doctor using a smartphone for a video consultation, seated in a bright office setting.

You can access care from just about anywhere, making it convenient for people with busy schedules or those living in remote areas. For example, if you're on a business trip or traveling, you can still get the care you need.

Talking to a board-certified doctor for a minor medical issue costs less than an ER or urgent care center, and may even be less than an in-office Primary Care Provider (PCP) visit.

Preventive

Preventive care is a crucial aspect of maintaining good health, and it's great to know that it's available to you 24/7.

You can talk directly to board-certified providers by video or phone for help with minor, non-life-threatening medical conditions, such as allergies, sore throat, and headaches.

Routine care visits allow you to build a relationship with the same primary care provider (PCP) to help manage conditions. This can be a huge advantage in terms of continuity of care and getting personalized advice.

Credit: youtube.com, Top 4 Benefits of Preventive Health Care | Bajaj Finserv Health

Preventive care checkups and wellness screenings are available at no additional cost to identify conditions early. This can help you catch potential issues before they become major problems.

Prescriptions are available through home delivery or at local pharmacies, if appropriate, making it easy to get the medication you need.

Here are some examples of minor, non-life-threatening medical conditions that you can get help with:

  • Allergies
  • Sore throat
  • Headache
  • Bronchitis
  • Cold and flu
  • Stomach ache
  • Urinary tract infection (18 or older)
  • Skin conditions such as rashes, moles, eczema, and psoriasis
  • And more

Preparing for a Virtual Visit

To prepare for a virtual visit, you'll need to upload a government-issued photo ID and your photo to verify your identity.

Before your visit, you'll also need to answer a few medical questions to determine if the service is a good fit for your needs. Enable your video camera and microphone access for treatments that require a live video visit.

To ensure a smooth experience, use the current version of Chrome, Firefox, or Safari for best results when accessing the service.

Prepare Your Visit

Before your virtual visit, you'll need to upload a government-issued photo ID and your photo to verify your identity.

Credit: youtube.com, Zoom for Healthcare - Preparing your workstation for a virtual visit

To ensure a smooth experience, it's essential to answer a few medical questions to determine if this service is a good fit for your needs.

You'll also need to enable your video camera and microphone access for treatments that require a live video visit.

For the best results, use the current version of Chrome, Firefox, or Safari when accessing the service.

Here's a quick checklist to help you prepare:

  • Upload a government-issued photo ID and your photo
  • Answer medical questions to determine if the service is a good fit
  • Enable video camera and microphone access
  • Use the current version of Chrome, Firefox, or Safari

Core Steps for Workflow Success

To prepare for a virtual visit, start by getting comfortable with the platform. This can be achieved through the Learning Center's Getting Started tutorials.

Assigning scheduling privilege to all provider and medical assistant accounts is a crucial step. This can be done by the admin by clicking on the person's name under "user management".

Determine how you would like to send patients their invitations to Zoom sessions. This will help streamline the process and ensure a smooth virtual visit.

Credit: youtube.com, What To Do Before A Virtual Visit To Be Taken Seriously? - Telehealth Care Expert

If you want to integrate Zoom with your EHR, check for available integrations with your EHR vendor or on the Zoom App Marketplace.

Here are the core steps for workflow success:

  • Get comfortable with the platform through the Learning Center's Getting Started tutorials.
  • Assign scheduling privilege to all provider and medical assistant accounts.
  • Determine how to send patient invitations to Zoom sessions.
  • Integrate Zoom with your EHR if desired.

Once connected to your meeting, providers and medical assistants can admit patients from the Waiting Room. This is a convenient feature that helps manage the virtual visit.

Integration and Technology

Zoom has integrations with various healthcare apps to streamline clinical and administrative workflows, making it easier for providers, patients, and staff to connect over Zoom.

You can find these integrations on the Zoom App Marketplace for Healthcare, where you can search for specific integrations with your electronic health record (EHR) platform or browse apps built to assist with tasks like online scheduling, patient intake, and appointment reminders.

Zoom has integrations with EHR systems like Epic, Cerner, and Ellkay, which enable providers and patients to easily launch Zoom sessions or communicate face-to-face with Zoom video within their EHR of choice.

Credit: youtube.com, Zoom Meeting with Medical Professionals

Some of the integrations include:

  • Epic Integration: Epic Haiku and Canto and Hyperspace integration with ZP
  • Cerner Integration Smart on FHIR App for ZM
  • Ellkay Integration (in Beta)

These integrations allow for features like click or tap to call functionality within Epic, and the ability to launch Zoom sessions from within Cerner.

EHR Integrations

EHR Integrations can help streamline clinical and administrative workflows by connecting providers to patients with just a few clicks. This is made possible through various integrations with popular Electronic Health Record (EHR) platforms like Epic and Cerner.

Epic Integration is available through the Zoom App Marketplace, allowing providers and patients to easily launch Zoom sessions right from Epic online health appointments. Cerner Integration enables healthcare organizations to launch Zoom from within the Cerner electronic health record.

Ellkay Integration is a Middleware that provides interoperability between Zoom and Electronic Health Record (EHR) systems, currently in Beta. It enables patients, physicians, and other healthcare professionals to communicate face-to-face with Zoom video within your EHR of choice.

Here are some key EHR Integrations:

  • Epic Integration
  • Cerner Integration
  • Ellkay Integration (in Beta)

Concurrent Meetings

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Concurrent meetings allow users to host multiple sessions at the same time, increasing productivity and efficiency. This feature is available with select licenses.

With concurrent meetings, users can start a new session while an existing one remains open. For example, an intake nurse can start a Zoom session with one patient, then place that patient into the Waiting Room to wait for the provider to join.

This allows the intake nurse to start a new session with a second patient, while the first session remains open. This can be a huge time-saver, especially in situations where there are multiple patients waiting to be seen.

Concurrent meetings can be a game-changer for healthcare professionals, such as intake nurses, who need to manage multiple patients simultaneously. By using this feature, they can streamline their workflow and provide better care to their patients.

Using Virtual Doctor Visits

Using virtual doctor visits is a convenient option for those who want to see a doctor from the comfort of their own home. You can see a doctor or nurse practitioner online and get a diagnosis and fill prescriptions, if needed.

Credit: youtube.com, How do VIRTUAL doctor's appointments work?

Teladoc is a popular platform for virtual doctor visits, and setting up an account is relatively easy. All you need is your L.A. Care Member ID number to get started.

You can set up your account and request a consult using one of three options: downloading the Teladoc app, visiting Teladoc's web page, or calling them at 1.469.643.2161. If you need help, you can call L.A. Care Member Services or watch Teladoc's video on how to access services and use their app.

You can use Teladoc to address common issues like cold and flu symptoms.

Frequently Asked Questions

How much does a virtual doctor cost?

The cost of a virtual doctor visit typically ranges from $40 to $90 without insurance, but may be lower with insurance coverage or discounts. Check your insurance and ask about discounts to save on virtual healthcare costs.

Elaine Block

Junior Assigning Editor

Elaine Block is a seasoned Assigning Editor with a keen eye for detail and a passion for storytelling. With a background in technology and a knack for understanding complex topics, she has successfully guided numerous articles to publication across various categories. Elaine's expertise spans a wide range of subjects, from cutting-edge tech solutions like Nextcloud Configuration to in-depth explorations of emerging trends and innovative ideas.

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