
Voip hosting solutions offer a cost-effective alternative to traditional landline phones, with some providers offering plans starting at just $10 per user per month.
This can be a huge savings for small businesses, which can allocate resources more efficiently towards growing their operations.
With voip hosting, businesses can make and receive calls from anywhere with an internet connection, reducing the need for expensive hardware and infrastructure.
This flexibility is particularly beneficial for remote workers or teams that need to collaborate across different locations.
Benefits of VoIP Hosting
VoIP hosting offers cost savings without compromise, eliminating expensive hardware and reducing monthly phone bills with cloud-based VoIP pricing.
You can enjoy unlimited calling to any Telesystem Hosted VoIP customer, anywhere, making it a cost-effective option.
Hosted Voice provides significant cost savings compared to on-premise solutions and traditional phone systems, thanks to no upfront costs for PBX hardware, predictable flat-rate pricing, and no maintenance overhead.
Cost-Effective
With VoIP hosting, you can enjoy unlimited calling to any Telesystem Hosted VoIP customer, anywhere.
This feature alone can save you a significant amount of money, especially if you have a large team or frequently communicate with colleagues or clients across the country.
You'll also appreciate the predictable flat-rate pricing, which eliminates the risk of surprise phone bills.
No upfront costs for PBX hardware are another cost-effective advantage of VoIP hosting, allowing you to allocate your budget more efficiently.
By switching to cloud-based VoIP pricing, you can eliminate expensive hardware and reduce your monthly phone bills.
This can lead to significant cost savings compared to on-premise solutions and traditional phone systems, making VoIP hosting a smart choice for businesses of all sizes.
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Maximize Customer Experience
Astound transformed First Electric into a thriving business by keeping current with customers and providing essential services 24/7.
Opting for a CCaaS model allows you to purchase only the technology your business needs, making it a cost-effective solution.
With hosted VoIP solutions, you can scale your customer service requirements as your business grows or evolves.
Tell us about your business and we can help you find the right solutions to meet your needs.
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Features and Functionality
Hosted VoIP solutions offer a wide range of features and functionality to enhance your business communications.
You can add on the TrustUC with Webex application for calling, messaging, and meeting with anyone, from any device, providing a seamless and consistent communications experience on a PC, tablet or smartphone.
Enterprise-grade features like advanced call routing, voicemail-to-email, and analytics are often included at no extra cost, giving your business a competitive edge.
VoIP uses an IP connection to make and receive phone calls, instantly reducing costs and increasing overall productivity, by condensing voice and data traffic over the same network.
Here are some of the key features and functionality you can expect from a Hosted VoIP solution:
- Unified Communications
- Auto Attendant
- Hosted Receptionist Console
- Hosted Call Center/Automatic Call Distribution (ACD)
- Audio Conferencing
- Call Recording
- Long Distance and International Calling
- Fax Mail
- Local Inbound
- CRM Integration
Hosted VoIP solutions also offer advanced features like high-definition voice, video conferencing, and mobility apps for remote access, making it easy to stay connected with your team and customers from anywhere.
With Hosted VoIP, you can enjoy essential features like unified communication tools via the cloud, and experience a truly unified communications experience from a single partner.
Hosted VoIP works on any device, so employees can make and receive calls from wherever they work, making it a great solution for remote teams.
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Packages and Plans
Our VoIP hosting packages are designed to meet different business needs. We offer a range of options to choose from, including our unlimited package, which includes everything at a fraction of the cost.
Our unlimited package ensures a cost-effective VoIP phone solution because we take a kitchen sink approach to every customer. Unlike our competition, we don't nickel and dime for every feature.
We also have two great packages: Astound Hosted and Astound Hosted+. These feature packages are designed to support different user types and applications to help you meet your company's specific needs.
Astound Hosted includes unlimited local, regional, and long distance calling, as well as mobile app for iOS & Android, desktop app for PC or MAC, presence detection, 1:1 and group chat (instant messaging), and SMS messaging.
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Astound Hosted+ includes all the features of Astound Hosted, plus basic/premium auto attendant, call pickup / call pickup groups, caller ID, seed dial, short codes, basic hunt group (max 10 per account), music (media) on hold, call transfer (warm/blind), call hold, 3-way calling, call park/pickup, paging, intercom, push-to-talk, e911 (emergency calling), and voicemail.
Our VoIP packages are budget-friendly and could reduce your business telephony costs by up to 45%. You can run your business with the same phone number without switching service providers.
Here's a comparison of our two packages:
Installation and Support
When you're setting up a VoIP phone system, you want to make sure it's installed and supported properly. VoIP providers offer both plug-and-play remote installation and on-site technician support to ensure a smooth transition.
You can expect a custom design of your VoIP phone system with a proven process to help you feel comfortable with your transition. Their advanced design technicians will walk you through the process.
Built-in failover systems are also available to reroute calls if your primary network goes down. This ensures that communication continues to flow even in the event of an outage.
Hosted VoIP enables access from anywhere with an internet connection, and mobile and desktop apps keep teams connected during office closures. This means you can stay in touch with your team no matter what.
Here are some key benefits of VoIP installation and support:
- Plug-and-play remote installation for easy setup
- On-site technician support for custom installations
- Built-in failover systems for uninterrupted communication
- Mobile and desktop apps for remote access
Easy Installation
Our installation process is designed to be as seamless as possible. We'll work with you to create a custom design for your VoIP phone system.
Our advanced design technicians will guide you through each step of the process to ensure you feel comfortable with the transition. We use a proven process to make the experience as smooth as possible.
We offer two installation options: plug-and-play remote installation and on-site technician support. This flexibility allows you to choose the method that best fits your needs.
Remote Team Support
Remote Team Support is a must-have for businesses today. With the right tools, your team can stay connected and productive from anywhere.
Hosted VoIP allows employees to make and receive calls from any device, making it easy for remote teams to stay in touch.
Mobile and desktop apps keep teams connected during office closures, ensuring business continuity. This is especially important for businesses that need to stay open 24/7.
Hosted VoIP enables access from anywhere with an internet connection, making it easy for remote workers to stay connected with clients and coworkers.
Here are some key features of remote team support:
- Built-in failover systems reroute calls if your primary network goes down.
- Mobile and desktop apps keep teams connected during office closures.
- Hosted VoIP enables access from anywhere with an internet connection.
With remote team support, you can stay connected with clients and coworkers via audio or video, whether you're in the office or working from home.
Security and Backup
When you're hosting your VoIP system, security and backup are top priorities. Our security features will help to protect your PBX system from attacks. SSL certificates are automatically generated and managed, giving you an extra layer of protection.
This means your VoIP system is shielded from unauthorized access and data breaches.
We understand that data loss can be devastating, so we've got your back.
Choosing a Provider
You need to evaluate voice quality and system performance during peak hours. This will give you an idea of how well the provider can handle a large volume of calls.
Look for a provider that offers integrations with CRM or helpdesk tools to streamline your workflow.
A trusted business VoIP service provider should offer strong call quality, reliable uptime, and the ability to scale. This means they should be able to support your growing business needs.
Here are some key questions to ask a potential provider:
- Do you offer strong call quality and reliable uptime?
- Can you scale to meet our growing business needs?
- Do you offer integrations with CRM or helpdesk tools?
- What kind of service-level agreements do you offer?
- What kind of onboarding support do you provide?
- What kind of admin features do you offer?
Mobile
Mobile office capability is a game-changer for those who need to stay connected on the go. You can forward calls inbound to your office number to any other number, ensuring you never miss a call.
With this feature, you can keep your work and personal life separate, or simply stay reachable from anywhere. This is especially useful for freelancers or remote workers who don't have a fixed office location.
You can access your office number from any mobile device, giving you the freedom to work from anywhere. This means you can stay productive even when you're not in the office.
Business Mobility is another feature that's a big advantage for businesses on the go. You can get access to features like corporate chats, video conferencing, and call forwarding without paying extra.
Selecting the Right Provider
When selecting a provider, you need to consider the scalability of your business. Hosted VoIP providers deliver flexible communication tools for businesses of all sizes, allowing you to add or remove users through a web-based portal.
To ensure your phone service stays active, look for a cloud-based system that ensures your phone service stays active, even during outages. This is a crucial feature for businesses that rely on their phone system.
You should also evaluate the voice quality and system performance during peak hours. A trusted business VoIP service provider should offer strong call quality and reliable uptime.
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Consider the integrations offered by the provider. Check whether the provider offers integrations with CRM or helpdesk tools. This can help streamline your workflow and increase productivity.
When assessing a provider, ask about service-level agreements, onboarding support, and admin features. These factors can make a big difference in the success of your phone system.
Here are some key features to look for in a business VoIP service provider:
Get Started
Let's get started with finding the right hosted VoIP phone system for your business. You can focus on growth and client success.
Partnering with a reliable service provider is key to selecting the best solution. Explore our hosted phone service solutions today.
We offer a range of options, from hosted IP telephony service to fully integrated VoIP hosting.
Frequently Asked Questions
What is VoIP hosting?
VoIP hosting uses your internet connection to make and receive calls, eliminating bulky hardware and providing a professional business phone solution
Is VoIP legal in the USA?
VoIP phone numbers are legal in the USA, regulated by the Federal Communications Commission to ensure compliance with various laws and regulations. Learn more about the regulations and benefits of VoIP services in the USA.
What is the main disadvantage of VoIP?
The main disadvantage of VoIP is latency, which can affect call quality due to poor internet connections, inadequate routers, or insufficient cables. This can lead to dropped calls, delayed voice, and overall poor communication experience.
How much does hosted VoIP cost?
Hosted VoIP costs typically range from $10 to $40 per user per month, depending on the provider and features chosen. Check our pricing plans for more detailed information on what's included in each option.
What is a hosted VoIP service?
Hosted VoIP is a cloud-based communication service that transmits voice calls over the internet, eliminating traditional phone lines. It's a managed service provided by a third-party, where hardware and software are maintained remotely.
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