
Vertical service codes are a fascinating topic, and in this section, we'll dive into the different types and their applications.
There are three main types of vertical service codes: A, B, and C.
A vertical service code type A is used for special services, such as 411 for directory assistance or 611 for operator assistance.
B vertical service codes are used for special information, like 555 for weather information or 596 for sports information.
C vertical service codes are used for special services, including 611 for operator assistance and 711 for TTY relay service.
These codes are essential for accessing various services and information, and understanding their types and applications can make a big difference in our daily lives.
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What are Vertical Service Codes?
Vertical Service Codes are a set of codes used to access specific calling features on your phone. These codes are usually entered using the keypad, and they can be used to control various aspects of your phone service.
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Some examples of Vertical Service Codes include Cancel forwarding (30), Automatic Forwarding (31), and Notify (32). These codes are used to manage call forwarding, and they can be accessed by entering the corresponding code on your phone.
You can also use Vertical Service Codes to access other features like Intercom Ring (51-54) and Selective Call Rejection (60). These codes are used to control how your phone rings and who can call you.
Here's a list of some common Vertical Service Codes:
These are just a few examples of the many Vertical Service Codes available. It's worth noting that not all of these services are available in all areas, and some may require additional services to be purchased from your telephone company.
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Types of Vertical Service Codes
Vertical service codes are used to access a variety of services, including call waiting, call forwarding, and caller ID. These services can be accessed by dialing a specific code, such as *69 for last-call return (incoming) or *82 for caller ID (per call).
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Some vertical service codes are country-specific, such as *69 HFC for last-call return (incoming) in Japan, or 1363 for last-call return (incoming) in the UK. This means that the same code may have different functions in different countries.
There are many different types of vertical service codes, including those for call waiting, call forwarding, and caller ID. Here are some examples:
- *52: Call Hold (Single Line Variety Package). Permits the call to be picked up at another station.
- *69: Last-call return (incoming). Returns the last incoming call to the caller.
- *82: Caller ID (per call). Displays the caller's phone number on the recipient's phone.
Service Codes
Service codes are used to activate or deactivate various calling features on your phone. Some common service codes include 30 for Cancel forwarding, 31 for Automatic Forwarding, and 32 for Notify.
The tone of the service code is usually indicated by a number, with 30 being a single short tone, 31 being a single long tone, and 32 being two short tones. For example, Cancel forwarding is a single short tone, while Automatic Forwarding is a single long tone.
You can also use service codes to control your phone's ringing patterns. For instance, Intercom Ring 1 is a short short tone, while Intercom Ring 2 is a short short long tone.
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Here are some common service codes and their corresponding tones:
Some service codes are only available on landline or cellular phones, while others require additional services to be purchased from the telephone company to use. For example, Customer Originated Trace requires no additional services, while Anonymous Call Rejection requires a specific service to be purchased.
Star Codes and Sonar Compatibility
You can use the following star codes with Sonar: *11, *52, *73, and *90. These codes allow you to perform various actions on your phone.
The *11 star code lets you pull a call from one phone to another, as long as both phones are connected to the same extension.
You can log out of all call queues by dialing *52, which is especially useful if you're connected to multiple queues.
If you've set your extension to forward to your cell phone after hours, dialing *73 will remove the forwarding answering rule and reset it to ring your phone.
The *90 star code transfers calls directly to voicemail, useful after an attended call transfer is not answered and the caller wants to leave a voicemail.
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Other Dialing Formats
In the US, dialing formats can vary depending on the area code and location.
The 311 service is used in some cities for non-emergency services, like reporting potholes or finding information.
Some areas use the 411 service for directory assistance, while others may use 611 for technical support.
The 911 service is used for emergencies, and it's a required service in the US.
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