
Swisscom has a rich history that dates back to 1938, when it was founded as a state-owned company in Switzerland.
The company's early years were marked by significant investments in telecommunications infrastructure, including the development of the country's first telephone network.
Swisscom's commitment to innovation has been a hallmark of its success, with the company playing a key role in the introduction of mobile phone services in Switzerland in the 1990s.
Today, Swisscom is a leading telecommunications provider in Switzerland, offering a wide range of services to both individuals and businesses.
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Branding and Marketing
Swisscom has a main brand in Switzerland that offers a wide range of products and services.
The company also operates a lower-cost brand called Wingo, which provides affordable options for customers.
In addition to these brands, Swisscom partners with third-party mobile virtual network operators (MVNOs) like Coop Mobile and M-Budget Mobile to offer more choices to consumers.
One of these MVNOs, M-Budget Mobile, is a joint venture with Coop and Migros, highlighting Swisscom's ability to collaborate with other companies.
Swisscom's presence abroad is primarily felt in Italy through the Fastweb brand, which is a significant part of the company's international operations.
Leadership and Governance
The leadership team at Swisscom is comprised of highly experienced professionals who have been in their roles for several years. Michael Rechtsteiner has been the Chairman of the Board of Directors since 2019.
The Board of Directors has a diverse range of members, including Michael Rechtsteiner, who has been in the role since 2019, and Frank Esser, who has been a member since 2014. Frank Esser is also the Deputy Chairman of the Board.
Here is a list of the current members of the Board of Directors:
The Group Executive Board is led by Christoph Aeschlimann, who has been the CEO since June 2022. The board also includes Urs Lehner, who has been Head of Business Customers since June 2017.
Here is a list of the current members of the Group Executive Board:
21st Century Public Company
In 1997, the Swiss government passed new legislation fully deregulating the Swiss telecommunications market, transforming Telecom PTT into a special public limited company called Swisscom.
This marked a significant shift for the company, as it was now listed on the Swiss Stock Exchange and conducted a public offering of its shares in 1998.
Swisscom then acquired Germany's publicly listed Debitel in 1999, making it the third-largest mobile services provider on the German market.
The company formed six primary business units and sold a 25% stake in Swisscom Mobile to England's Vodafone in 2001, a major investor in 3G mobile telephone technology.
In 2000, Swisscom won a UMTS license, and by 2003, it had rolled out DSL broadband technology with 200,000 subscribers.
Swisscom Eurospot was founded in 2002, initially providing High-Speed Internet Access services to hotel guests in Europe, and later became Swisscom Hospitality Services based in Geneva.
In 2019, Swisscom paid CHF 240 million to TX Group for the acquisition of the outstanding 31% stake in Swisscom Directories AG.
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Board of Directors
The Board of Directors plays a crucial role in shaping the direction of a company. As of 31 December 2021, the Board of Directors at Swisscom comprised six non-executive members.
Michael Rechtsteiner has been the Chairman since 2019. Roland Abt and Alain Carrupt joined the Board in 2016, while Guus Dekkers took office in 2021. Frank Esser has been the Deputy Chairman since 2014, and Barbara Frei has been a member since 2012. Sandra Lathion-Zweifel and Anna Mossberg also joined the Board in 2019 and 2018, respectively.
The Board members bring a wealth of experience and expertise to the table. Here is a brief overview of the Board members:
The Board members' ages and tenure on the Board vary, with some having been in office for over a decade.
Business and Operations
Swisscom has a dedicated phone number, 444, for sending SMS and receiving subscription information. You can send specific keywords to this number to receive useful information in response.
Some of the main Swisscom codes include CHECK, which provides your current Swisscom subscription with an explanation of the tariff plan, CUSTOMER NUMBER, which gives you your Swisscom customer number for accessing other services, LOGIN, which generates a new access code for Swisscom Login, and COWORKING, which generates a code for using a co-working space (only applicable for inOne subscribers).
Here are some key details about Swisscom's group companies:
The company's headquarters is located at Alte Tiefenaustrasse 6, 3048 Worblaufen, and you can reach them at +41 62 286 12 12.
1980s Progress

In the 1980s, PTT made significant progress in expanding its telecommunications network.
The company achieved full coverage for automated international dialing services in 1982, after initially introducing the service in 1966 from Montreux.
PTT led an inter-organisational work group to create an integrated digital telecommunications network (IFS) in 1970.
This laid the groundwork for future advancements in telecommunications technology.
A unique perspective: PTT (Switzerland)
Modern Times
In modern times, technology has revolutionized the way businesses operate.
The rise of remote work has become the new norm, with 75% of companies now offering flexible work arrangements.
With the shift to digital communication, email has become the primary means of contact, with an average of 121 emails sent per day per employee.
Many businesses are now using project management tools to streamline operations, with 80% of teams using tools like Trello or Asana to stay organized.
Automation has also become a key player in modern business operations, with 60% of companies using software to automate routine tasks.
The use of data analytics has also increased, with 90% of companies now using data to inform business decisions.
As a result, businesses are able to operate more efficiently and effectively, with 25% of companies reporting increased productivity.
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Network & Infrastructure
Swisscom's network infrastructure is a vital part of its operations, enabling it to provide reliable and fast services to its customers.
The company's IT, Network & Infrastructure division is responsible for constructing, operating, and maintaining Swisscom's extensive fixed-network and mobile communications infrastructure.
Swisscom's comprehensive network includes IT platforms that support its various services.
The company's mobile network is built on its own 4G and 5G networks, offering fast and reliable connectivity to its subscribers.
According to connection quality tests, Swisscom is among the top mobile networks in German-speaking countries.
Swisscom's network infrastructure has undergone significant developments over the years, with the introduction of pulse-metering for local calls in 1963 and automated international dialing services in 1966.
In the 1980s, Swisscom moved towards mobile services, achieving full coverage for international dialing services in 1982.
Swisscom's focus on innovation is evident in its partnerships, such as the one with Danish software firm Nordija in 2018 to develop TVaaS 2.0.
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Ventures
Swisscom Ventures is a venture capital arm that promotes start-ups developing solutions in the field of information, communication and entertainment technology.
The Swisscom StartUp Challenge is a business acceleration program in Silicon Valley that provides selected tech startups with a week-long opportunity to join and accelerate their businesses.
Swisscom Ventures works closely with innovative start-ups to support their growth and success.
Connect Network Test
Swisscom is rated the best mobile communications provider in Switzerland by the trade journal "Connect", closely followed by Sunrise.
The company's network has consistently ranked high in terms of quality and reliability.
If you're looking for a reliable network, Swisscom is definitely worth considering.
To check your Swisscom subscription and tariff plan, simply send a message with the keyword "CHECK" to the phone number 444.
You can also use the 444 service to retrieve your Swisscom customer number, which can be useful for accessing other services.
For those who need a new access code for Swisscom Login, the 444 service can generate one for you.
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A fiber-optic connection is required to get the maximum speed of 10 Gbit/s with Swisscom's Blue Internet L plan.
The plan is priced at 89.90 CHF per month.
Swisscom's Blue Mobile M offer is the best-selling plan and is currently recommended by Swisscom.
This plan includes unlimited calls and internet within Switzerland and in the EU and UK, with a browsing speed of up to 1 Gbit/s on the Swisscom network and 100 Mbit/s while roaming.
The discounted price for six months is 69.90 CHF, after which it reverts to 79.90 CHF per month.
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Internet M
If you're looking to stay connected with your team and clients, a reliable internet connection is a must. Swisscom's Internet M plan is a great option, offering a maximum speed of 1 Gbit/s in both download and upload.
This speed is more than enough for working remotely and enjoying TV online, making it perfect for businesses and individuals who need a fast and stable connection. The plan is priced at 79.90 CHF per month, which is a reasonable price for the speed and features you get.
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With this plan, you can expect to upload a 1 GB photo album in under a minute, and download a 35 GB video game in under 35 minutes. This is a significant improvement over the basic Swisscom Blue Internet S plan, which would take over 1 minute to upload a 1 GB photo album and 34 minutes to download a 35 GB video game.
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Phone Subscriptions & Prepaid SIMs
Swisscom offers a range of mobile phone subscriptions and prepaid SIMs that cater to different needs and budgets.
The leading Swiss operator, Swisscom, holds the highest market share and offers high-quality mobile plans with extensive coverage, reaching approximately 99.9% of the population.
Swisscom's mobile phone offers are known for their high-speed 5G network, making it the best mobile network according to the latest tests by Connect magazine.
For families, Swisscom offers customized package configurations to meet various customer needs, including specific plans for young people and Multi Device plans ideal for having a single subscription and utilizing the connection on tablets and smartwatches.
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The minimum contract term for all phone subscriptions is 24 months, and the standard activation cost for a new mobile subscription is 59.90 CHF.
Swisscom's Prepaid base offer is a pay-as-you-go option with no recurring costs, where you only pay for what you actually consume, with charges starting at 0.29 CHF per minute, 0.15 CHF per message, and 2 CHF for a day of unlimited browsing.
There are also other prepaid options available, such as Swisscom Prepaid Plus, which requires an upfront payment of 5 CHF for 30 days, providing unlimited SMS and unlimited internet access at a lower speed, and Swisscom Prepaid Kids, which offers unlimited data, SMS, and calls for young individuals under the age of 16 for a monthly cost of 9.90 CHF.
For tourists and Erasmus students, Swisscom offers Prepaid Flat SIM cards with unlimited browsing, calls, and SMS within Switzerland for a predetermined period, with three available options: Prepaid Flat 7 (20 CHF for 7 days), Prepaid Flat 30 (65 CHF for 30 days), and Prepaid Flat 90 (150 CHF for 90 days).
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Here's a summary of the prepaid options:
You can manage your Swisscom subscription, invoices, and purchased products, as well as access Swisscom support, through the My Swisscom app or website.
Group Companies
Our group of companies is made up of several key players, each with their own unique focus.
Vodafone Italia SpA is a major player in the wireless telecommunications sector, providing mobile telecommunication services to its customers. It offers a range of plans and devices, including smartphone, tablet, and personal computer tariff plans.
Swisscom RE AG, on the other hand, is focused on real estate development and management. It was founded in 1997 and is headquartered in Worblaufen, Switzerland.
Swisscom Immobilien AG is another Swisscom company that specializes in real estate development and management, with a focus on acquiring, managing, and selling real estate properties.
Swisscom (Schweiz) AG is a major telecommunications company that provides a range of services, including telecommunications, broadcasting, and information technology.
Here is a list of our group companies:
- Vodafone Italia SpA - Wireless Telecommunications
- Swisscom RE AG - Real Estate Development
- Swisscom Immobilien AG - Real Estate Development
- Swisscom (Schweiz) AG - Major Telecommunications
- Swisscom Finance BV - Finance/Rental/Leasing
Services and Plans
Swisscom offers a wide range of TV plans, including blue TV S, blue TV M, blue TV L, and blue TV XL, each with varying features and channel options.
The blue TV S plan is the most basic, offering over 150 channels and a 30-hour replay function, but no recording option, for 14.90 CHF per month.
Swisscom's internet plans are divided into three main options: Blue Internet S, Blue Internet M, and Blue Internet L, each with increasing speeds and prices.
The Blue Internet S plan offers a maximum speed of 100 Mbit/s, which is suitable for basic browsing and streaming, for 64.90 CHF per month.
The Blue Internet M plan offers a maximum speed of 1 Gbit/s, making it ideal for working remotely and streaming content online, for 79.90 CHF per month.
Swisscom's mobile plans include blue Mobile S, blue Mobile L, and basic Mobile XS, S, and M, each with varying features and prices.
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The blue Mobile S plan offers unlimited calls and internet within Switzerland, with a maximum browsing speed of 100 Mbit/s, for 69.90 CHF per month.
Swisscom's prepaid mobile plans include Prepaid Kids, Prepaid Plus, and Prepaid Flat 7, 30, and 90, each with unique features and pricing options.
The Prepaid Kids plan offers unlimited data, SMS, and calls to 5 selected numbers, for 9.90 CHF per month.
Swisscom's home internet plans can be combined with flexible Security & Service options, which start from 9.90 CHF per month, with the first 3 months being free in the case of the basic package (S).
The network and all delivered devices are sustainable, as Swisscom compensates for residual CO2 emissions, uses 100% renewable energy supply, and employs eco-friendly production materials.
Here are the key features of Swisscom's mobile phone offers:
- Extremely high-speed thanks to 5G
- Highly customized package configurations to meet various customer needs
- Combinable Swisscom Multi Device subscriptions
- All subscriptions are certified carbon-neutral
- Access to the blue Benefit program
- The standard activation cost for a new mobile subscription is 59.90 CHF
- The minimum contract term for all phone subscriptions is 24 months
Here's a summary of Swisscom's prepaid mobile plans:
Customer Experience
Swisscom has a strong reputation for excellent signal quality, covering over 99.9% of the population in Switzerland.
The network has been recognized with numerous awards for its quality, which is a testament to the company's commitment to providing reliable service.
Customers are generally satisfied with their mobile subscriptions due to the excellent signal quality everywhere, but some do mention occasional issues with customer support.
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Residential Customers
Swisscom offers a comprehensive entertainment package to its residential customers, combining mobile and fixed-network telephony, IPTV digital TV, and broadband internet access under the "blue" brand.
Their broadband internet access is provided through DSL, giving customers a reliable and fast connection to the internet.
The high-quality signal of Swisscom's mobile network ensures excellent coverage everywhere, making it a top choice for mobile subscriptions.
However, some customers have mentioned the high monthly cost of subscriptions as a negative point, so it's worth considering when choosing a plan.
Swisscom's network spans across Switzerland, covering over 99.9% of the population, and has been recognized with numerous awards for its excellent quality.
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Customer Support Contacts
You can reach Swisscom's customer service by calling their toll-free number, 0800 800 073, for immediate assistance.
If you'd rather not talk on the phone, you can initiate an online chat with a Swisscom representative through their chat portal.
Swisscom also offers a contact form on their official website, swisscom.ch, where you can submit a request for support.
For less urgent questions or concerns, you can post on the Swisscom customer community portal at community.swisscom.ch.
Additional reading: Wireless Community Network
Check Your Credit

Checking your credit might be a frequent need, especially if you're a Swisscom Prepaid customer.
You can verify your remaining credit by opening the website cockpit.swisscom.ch in a new window.
Alternatively, you can send a free SMS to the number 444 with the text STATUS and receive a message with the remaining credit in a few seconds.
Key Information
Swisscom is a Swiss telecommunications company that was founded in 1932.
It operates in Switzerland and Liechtenstein, providing a range of services including mobile and landline telephony, internet, and TV.
Swisscom has a strong focus on innovation, with a goal of making its customers' lives easier and more enjoyable.
History
Switzerland's entry into the telephone age began in 1877 with the first experimental telephone lines appearing, starting with a line linking the post office building with the Federal Palace.
The government passed legislation establishing a monopoly on the country's telephone network in 1878, just a year after the first experimental lines appeared.

By 1880, Switzerland's first private network had been created in Zürich, a central system with the capacity for 200 lines.
Local networks were launched in Basel, Bern, and Geneva between 1881 and 1882.
The first intercity telephone line was established in 1883, linking Zürich's private exchange with Winterthur's public system.
Telephone numbers were introduced in 1890, replacing the initial system where callers had to ask for their party by name.
Switzerland began testing its first public phone booths in 1904, initially restricted to local calls.
The public telephones allowed national calling for the first time in 1907.
The Swiss government created the Swiss PTT in 1920, combining the country's postal services and telegraph and telephone systems into a single, government-controlled entity.
PTT began telex services in 1934, and by 1936 had linked up the cities of Zürich, Basel, and Bern, which were then linked via Zürich to the international market.
The Leuk satellite earth station went into operation in the canton of Valais in 1974.
Telstar – the first telecommunications satellite – was launched into space in 1962.
Additional reading: Telecommunications in Switzerland
Patents
Swisscom has a significant presence in the world of patents, having filed a total of 230 patents.
These patents cover a range of topics, including wireless networking, network protocols, and radio resource management.
One notable patent filed by Swisscom is for methods and systems for bridging in mobile communications systems, which was granted on March 25, 2025.
This patent is related to wireless networking, radio resource management, and channel access methods, among other topics.
Swisscom's patent activity is a testament to the company's commitment to innovation and staying ahead of the curve in the telecommunications industry.
Here's a breakdown of some of Swisscom's patents:
- wireless networking
- network protocols
- radio resource management
Financial and Sales
Swisscom's sales have been steadily growing over the years, with a slight dip in 2022. Specifically, sales by activity show that Swisscom Switzerland - Residential Customers generated $4.56B in 2020, increasing to $4.59B in 2021.
The company's geographical breakdown of sales reveals that Switzerland was the largest contributor, accounting for $8.61B in 2020. This is a significant amount, and it's interesting to note that sales in Switzerland have remained relatively stable over the years, fluctuating between $8.52B and $8.63B.
Here's a breakdown of Swisscom's sales by activity over the years:
Sales by Activity
Sales by Activity is a crucial aspect of a company's financial performance, and Swisscom is no exception. The company's sales have been steadily increasing over the years, with a few notable fluctuations.
In 2020, Swisscom Switzerland - Residential Customers generated $4.56B in sales. This number remained relatively stable in 2021, with a slight increase to $4.59B. However, in 2022, sales dipped to $4.53B.
Fastweb, another operating segment, saw a significant increase in sales from 2020 to 2021, jumping from $2.47B to $2.58B. This trend continued in 2022, with sales reaching $2.49B.
Here's a breakdown of Swisscom's sales by activity for the years 2020 to 2024:
Sales by Geography
Sales by geography is an important aspect of a company's financial performance. The geographical breakdown of sales for SWISSCOM reveals some interesting trends.
In Switzerland, SWISSCOM's sales have remained relatively stable over the past few years, ranging from 8.36B in 2024 to 8.63B in 2022.
In Italy, SWISSCOM's sales have been increasing, from 2.46B in 2020 to 2.67B in 2024.
SWISSCOM also generates sales from other countries, although the amount is relatively small compared to Switzerland and Italy.
Here's a breakdown of SWISSCOM's sales by geography:
L
The "L" plans offered by Swisscom are quite impressive. Swisscom Blue Internet L allows surfing at a maximum speed of 10 Gbit/s, which is significantly faster than the intermediate plan. To use the maximum signal strength, you need a fiber-optic connection.
The most comprehensive mobile plan, Swisscom blue Mobile L, includes unlimited internet, calls, and messages both within Switzerland and in the EU and UK, guaranteeing a browsing speed of up to 2 Gbit/s on the Swisscom network and 1 Gbit/s while roaming.
Swisscom blue Mobile L also offers unlimited calls to Canada and the USA, making it a great option for international travelers. The offer has a discounted monthly price for six months at 69.90 CHF and then remains at 99.90 CHF.
Here's a comparison of the monthly prices for the "L" plans:
The "L" plans are definitely worth considering if you need fast and reliable internet and mobile services.
Frequently Asked Questions
Which providers use Swisscom?
Swisscom is used by several mobile providers, including Wingo, M-Budget, and Coop-Mobile. These providers offer mobile services on the Swisscom network
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