Protonmail Email Providers Review: A Comprehensive Guide

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Protonmail is a highly secure email provider that uses end-to-end encryption to protect user communications.

It was founded in 2014 by a team of researchers from CERN.

Protonmail offers a free plan with 500 MB of storage, making it a great option for those who want to try out the service without committing to a paid plan.

The free plan also includes features like spam filtering and virus scanning.

A unique perspective: End of Message

Security Features

Proton Mail offers robust security features to protect your email account.

Two-factor authentication (2FA) is a notable feature that requires a second form of verification before access to your account is granted. This adds an extra layer of security to prevent unauthorized access.

Link confirmation is another safeguard against phishing attacks, which makes you confirm the URL before you get redirected to a website. This can be enabled in settings.

Proton Mail also has a feature called auto show embedded images, which can be switched off to reduce the risk of opening an image infected with malware.

For another approach, see: Protonmail Security

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Encryption is a crucial privacy and security measure, as it changes the data into useless gibberish, even if leaked.

Proton Mail shows an unsubscribe button whenever you receive an email as part of a mailing list, helping you take your email address off mailing lists.

You can also have Proton Mail unsubscribe you from the sender’s mailing list every time you move an email to the spam folder. To enable it, go to settings -> more settings -> messages and composing -> “auto-unsubscribe.”

Here are some advanced security features of Proton Mail:

  • Zero-access encryption at rest for your emails and calendars
  • End-to-end encryption for emails sent within your organization
  • Password-protected Emails feature for sending end-to-end encrypted emails to outside email providers
  • PhishGuard for identifying and flagging phishing attempts
  • Two-factor authentication (2FA) with support for authenticator apps and physical security keys
  • Proton Sentinel for advanced account protection with AI and human analysis

Proton Mail also has a feature called Proton Sentinel, which is an advanced security system designed to protect users from data theft using human and AI analysis.

Swiss Privacy Laws

Proton Mail is a great choice for those looking for a secure email service. Proton Mail complies with Swiss privacy laws, which forbid domestic and international businesses from collecting customers' personal data. This means that your personal information is protected.

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Proton Mail also follows HIPAA and GDPR regulations, making it an excellent option for businesses that need to comply with industry-specific privacy requirements. It's exempt from compliance with EU and French data collection laws, giving you even more peace of mind.

However, it's worth noting that if you're suspected of any illegal activity, Proton Mail may log your IP address as part of a Swiss criminal investigation. This is in accordance with Swiss law.

Here's a breakdown of the data points that Proton Mail may log:

  • Sender and recipient email addresses
  • The IP address incoming messages come from
  • Attachment name
  • Message subject
  • Message sent and received times
  • Number of messages sent
  • Total number of messages
  • Amount of storage space used
  • Last login time

These data points are only logged if Proton Mail receives a subpoena or a Swiss court order. In such cases, the company will inform you in advance that your data will be logged.

You Can Trust

You can trust Proton Mail with your sensitive information because their apps are open source, allowing anyone to review their code and verify its security and functionality. This transparency is a major plus when it comes to online security.

For your interest: Email Security Technologies

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Their dedication to transparency and security is unwavering, with audit reports available for anyone to view. You can even inspect the code yourself or contribute improvements to enhance the security of their products.

Proton Mail's commitment to security is evident in their use of zero-knowledge encryption, which ensures that only the sender and recipient can read the email content. This means that even Proton Mail itself cannot access your email content.

Here are some of the key features that demonstrate Proton Mail's focus on security and transparency:

  • Free tier available
  • Zero-knowledge encryption
  • No-logs policy
  • Servers located in Switzerland
  • Self-destructing emails
  • Integrates with 3rd-party clients
  • CSV contact import
  • iOS & Android apps
  • Supports over 20 languages

With Proton Mail, you can trust that your email communications are secure and private.

Account and Management

Proton Mail's account security is robust, supporting TOTP two-factor authentication and hardware security keys using FIDO2 or U2F standards.

To set up a hardware security key, you'll need to first enable TOTP two-factor authentication. This adds an extra layer of protection to your account.

Proton Mail's free account comes with some limitations, but it's still a great option for non-business usage. You get 500 MB of storage, which can be unlocked up to 1 GB, and one free email address with two domains to choose from.

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You can send up to 150 messages daily, which is more than enough for personal use. With the free account, you also get access to other Proton products, including Proton Calendar, Proton Drive, and Proton VPN service.

Here's a quick rundown of the free account's features:

  • Proton Calendar: use up to three calendars
  • Proton Drive: syncs across devices and allows encrypted file sharing
  • Proton VPN service: one medium-speed VPN connection
  • Proton Pass: comes with ten throwaway email aliases

You can create up to three folders and labels to stay organized, and working with them is intuitive with the "+" sign for creating new labels and the cogwheel for managing existing ones.

Account

Proton Mail has robust account security features to protect your online identity.

You can set up TOTP two-factor authentication, which adds an extra layer of security to your account. This requires setting up a hardware security key, which supports FIDO2 or U2F standards.

Creating multiple email addresses is easy with Proton Mail's email aliases feature. You can create email aliases using Proton domains or custom domains, and they're connected to your primary personal account.

With the "+Aliases" feature, you can create email addresses like [email protected] and receive emails sent to them in your primary account. This is a convenient way to share your email address with others without creating a second account.

Organizing Your Box

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You can use folders and labels to color-code and sort your emails to stay organized.

The process of working with these is intuitive, with the “+” sign being used to create a new label and the cogwheel to manage existing ones.

You'll be allowed to create up to three folders and labels with the free service.

You can use these to keep your inbox tidy and make it easier to find specific emails.

Free Account

The free account at Proton Mail is a great option for those who want to dip their toes into the world of secure email. You get 500 MB of storage, which can be unlocked up to 1 GB.

You can send up to 150 messages daily, which is more than enough for non-business usage. I've found this to be plenty for personal emails and staying in touch with friends and family.

You get one free email address and two domains to choose from: @proton.me or @protonmail.com. This is a nice touch, allowing you to have a professional-looking email address without paying a dime.

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Other perks of the free account include Proton Calendar, which lets you use up to three calendars, and Proton Drive, which syncs across devices and allows encrypted file sharing.

Here's a breakdown of the free account's features:

  • Proton Calendar (up to three calendars)
  • Proton Drive: encrypted file sharing and syncing across devices
  • Proton VPN service: one medium-speed VPN connection
  • Proton Pass: ten throwaway email aliases

One thing to note is that there is a subtle but non-removable ad in the footer of your emails. It's not too intrusive, but it's worth mentioning.

Data and Encryption

Proton Mail takes data security seriously, with a range of encryption methods to keep your emails and data safe.

Proton Mail uses end-to-end encryption by default for emails sent within your organization, ensuring they can only be read by the recipient.

With Password-protected Emails, you can send end-to-end encrypted emails to outside email providers, and your recipients can respond using end-to-end encryption.

Proton Mail also uses zero-access encryption for emails you receive directly from outside email services, protecting your confidential information from cyberattacks.

Here are some key features of Proton Mail's encryption:

  • End-to-end encryption for emails sent to other Proton Mail users
  • Zero-access encryption for emails received from outside email services
  • Password-protected emails for non-Proton Mail users
  • Automatic encryption of emails and attachments

Proton Mail's encryption protocols include OpenPGP with AES encryption to secure emails at rest, and TLS/SSL encryption to provide end-to-end encryption in transit.

Features and Options

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Proton Mail offers robust security features, including two-factor authentication, link confirmation, and encryption, which ensure your emails are protected from phishing attacks and data theft.

One of the standout features is the tracking protection, which blocks email trackers and removes tracking links, giving you more control over your online behavior.

You can also customize your email experience with Proton Mail's flexibility options, such as choosing from several themes, automatically downloading encrypted attachments, and scheduling messages to be sent later.

To take your security to the next level, you can enable the auto-unsubscribe feature, which unsubscribes you from mailing lists whenever you move an email to the spam folder.

Proton Unlimited customers get access to a wide range of premium features, including Proton Calendar, Proton Drive, Proton VPN service, and Proton Pass.

Here are some of the key features and options you can expect from Proton Mail:

  • Two-factor authentication, link confirmation, and encryption
  • Tracking protection, including blocking email trackers and removing tracking links
  • Auto-unsubscribe feature
  • Customization options, including themes and automatic attachment download
  • Premium features, including Proton Calendar, Proton Drive, Proton VPN service, and Proton Pass

Custom Domains

Custom Domains are a great feature for those who want more control over their email addresses. Paid Proton Mail subscribers can use their own domain with the service.

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You can also set up a catch-all address, which is a single email address that receives all emails sent to your domain. This can be super handy if you have a lot of different email addresses or if you want to make it easy to manage all your email in one place.

Paid Proton Mail subscribers can also use sub-addressing, which allows you to create multiple email addresses under a single domain. This is useful for people who don't want to purchase a domain, or for those who want to keep their email addresses organized.

Customization & Flexibility

Proton Mail's web interface is where you'll spend most of your time, and it's surprisingly easy to navigate.

The left side of the screen lists your folders, labels, and compose tabs, while the top-right icons give you access to settings.

You can customize your email experience by picking one of several themes in the settings, even on the free version.

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However, the option to import custom themes has been discontinued.

Proton Mail allows you to automatically download encrypted remote and embedded attachments and all attachments at once, which is a huge time-saver.

If you're managing a company, you can turn on multi-user support and add up to 5,000 users on one custom domain.

Custom scheduling is possible for paid users, allowing you to send messages a day or a week later.

You can also program messages to expire or disappear from the recipient's inbox after a set amount of time, adding an extra layer of security.

To access this feature, click on the three dots in the bottom-left corner and select "expiration time" in the compose window.

Proton Mail's spam filter is robust, automatically identifying and moving unwanted emails to the spam folder.

You can also add email addresses to the "spam list" to block them entirely, and create custom filters using keywords or sender email addresses.

Proton Mail's sieve filtering language increases the filters' level of security, making it harder for hackers to reach you.

Features

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Proton Mail offers a range of features that make it a secure and reliable email provider.

Encryption is a top priority, with Proton Mail using RSA, AES, OpenPGP, ECC, TLS, Perfect Forward Secrecy, and SHA-256 to keep your emails safe.

Proton Mail allows you to unlock your apps with a four-digit PIN or biometrics, adding an extra layer of security to your emails.

The auto-lock option for the apps locks the app after your specified time of inactivity has passed, keeping your emails secure even when you're not actively using the app.

Proton Mail also offers a feature called Proton Sentinel, which provides advanced security and protection against data theft using human and AI analysis.

Proton Bridge is an open-source application that allows you to connect any email client to Proton Mail via the IMAP and SMTP protocols, increasing the security of your emails without having to switch providers.

The free plan offers one active filter at a time, but paid accounts can create up to 100 active filters.

Curious to learn more? Check out: Verified Using Work Email Linkedin How It Works

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Proton Mail Plus users get access to Proton Calendar, which allows up to 25 calendars that can be shared, and Proton Drive, VPN, and Pass.

Here are some of the key features of Proton Mail:

Proton Mail Plus users also benefit from enhanced security with Proton Sentinel, and access to Proton Pass, which includes unlimited throwaway email aliases, integrated 2FA, and 50 vaults to store encrypted items.

Proton Unlimited customers get access to the entire Proton product family, including Proton Calendar, Proton Drive, Proton VPN service, and Proton Pass, with features like 500 GB of storage and 15 email addresses.

Mobile App

Proton Mail has mobile apps for both iOS and Android, making it easy to stay connected on the go.

The apps offer a simple and intuitive interface, with settings that are easy to use and understand. Proton Mail's recent design update has made it the industry leader in terms of appearance and ease of use.

Additional reading: Email Addresses to Use

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You can access various features by clicking the hamburger menu in the top left corner of the app, including settings, contacts, folders, and labels.

Composing a new email is a straightforward process, with an icon in the top right corner allowing you to start a new email. However, not all advanced settings are available on the app.

Proton Mail offers a default "sent from Proton Mail mobile" signature for its Android and iOS applications, which can be disabled by premium account holders but not by free account holders.

Unlocking your Proton Mail app with a four-digit PIN or biometrics adds an extra layer of security to your emails, and the auto-lock option locks the app after a specified time of inactivity has passed.

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Pricing and Plans

Proton Mail offers three main pricing plans: Proton Free, Mail Plus, and Proton Unlimited.

Proton Mail's pricing plans cater to different needs and budgets. The Proton Free plan is free, but it's limited in features. Mail Plus is a paid plan that offers 15GB of storage, 10 email addresses, unlimited messages, and more.

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The Mail Plus plan costs $3.99 per month, $9.99 per month on an annual subscription, and $ per month on a biennial subscription. You can save money by choosing the longer subscription periods.

Proton Unlimited is the most premium plan, costing $12.99 monthly, $9.99 per month on the annual subscription, and per month on the biennial subscription option. It offers unlimited aliases, an autoresponder, and 500GB of storage.

It's worth noting that both Mail Plus and Proton Unlimited plans offer 20 calendars and calendar sharing, which is a useful feature for teams and individuals who need to manage multiple events and schedules.

If you're looking for a more affordable option, the Mail Plus plan is a good choice, especially if you're already familiar with Proton Mail's features and don't need the extra storage and aliases offered by Proton Unlimited.

For your interest: Google Email Storage

Alternatives and Comparison

If you're considering alternative email providers to Proton Mail, there are several options worth exploring. One of the most popular alternatives is Tutanota, which offers a secure and private mailbox with an intuitive interface.

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Tutanota's pricing is competitive, with a monthly cost of $3, and it offers a 16% discount for all plans. Another option is Mailfence, which costs $2.50 per month, making it a more affordable choice.

If you're looking for a provider with a 60-day money-back guarantee, Hushmail is a good option, although its pricing is slightly higher at $3.86 per month. CounterMail is another alternative, with a monthly cost of $3.29 and a 31% discount for all plans.

Readers also liked: Google Business Email Cost

Right Provider?

Proton Mail is a great option if you want a private and secure mailbox with an intuitive interface.

If encryption of every part of your email communication is your priority, Tuta might be a better choice, despite its uneventful interface.

Either Proton Mail or Tuta is a step in the right direction for reducing your digital footprint, as a privacy-oriented mailbox is one less source of unprotected personal information for criminals and intrusive marketing companies to exploit.

Switching to either of these secure email providers is a significant step towards protecting your online privacy, and it's definitely something we recommend.

Alternatives

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If you're looking for alternatives to Proton Mail, there are several options available.

Tutanota is one of the most popular alternatives, offering a free plan with 1 GB of storage and a paid plan starting at $3/month. You can save 16% on all plans.

Another great option is Mailfence, which costs $2.50/month for all plans.

Hushmail is also worth considering, with a 60-day money-back guarantee and a price of $3.86/month for all plans. This is a savings of 22% compared to the standard price.

If you're looking for even more options, you might want to check out CounterMail, which offers a discounted price of $3.29/month for all plans - a savings of 31% compared to the standard price.

Here are some of the alternatives mentioned above, listed in a table for easy comparison:

Policy and Support

ProtonMail's policy is designed with security and user protection in mind. The company is based in Switzerland, a country known for its strong data protection laws.

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ProtonMail has a strict no-logging policy, meaning they don't store any user data or activity logs. This ensures that even if they're forced to hand over data, they won't have anything to give.

ProtonMail's support team is available 24/7 to help with any issues or questions users may have. They offer multiple support channels, including email, chat, and a comprehensive knowledge base.

The company's headquarters is located in Geneva, Switzerland, and is subject to Swiss law, which provides an additional layer of protection for users.

Frequently Asked Questions

Why is Proton Mail not accepted?

ProtonMail accounts are often used by scammers due to their enhanced privacy features, making it difficult for authorities to gather data. As a result, some services may not accept ProtonMail addresses due to security concerns.

Thomas Goodwin

Lead Writer

Thomas Goodwin is a seasoned writer with a passion for exploring the intersection of technology and business. With a keen eye for detail and a knack for simplifying complex concepts, he has established himself as a trusted voice in the tech industry. Thomas's writing portfolio spans a range of topics, including Azure Virtual Desktop and Cloud Computing Costs.

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