OnStar Customer Care: Plans, Services, and Account Management

OnStar Customer Care offers several plans to fit your needs, including the Basic Plan, which starts at $19.99 per month, and the Premium Plan, which starts at $29.99 per month.

The Basic Plan includes features like turn-by-turn directions and hands-free calling, while the Premium Plan adds features like 4G LTE Wi-Fi hotspot and advanced crash response.

You can manage your OnStar account online through the OnStar website or through the OnStar mobile app, making it easy to update your plan, view your account activity, and more.

OnStar's customer care team is available 24/7 to assist with any questions or concerns you may have, including troubleshooting and technical support.

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If you ever need help while driving, OnStar has got you covered. The OnStar Guardian app can connect you with emergency services, such as police, fire, or ambulance, with just the touch of a button.

You can also use Crisis Assist to connect with a live advisor who can help you navigate a crisis situation. Additionally, the Theft Alarm Notification will alert you if someone tries to move your vehicle.

Here are some ways to get help with OnStar:

If you ever need help, don't worry, there are plenty of resources available. You can find support articles on various topics.

Emergency services are just a button away, and you can also use the OnStar Guardian app for extra assistance. Crisis Assist is another feature that's there to help in difficult situations. Theft Alarm Notification will alert you if someone tries to steal your vehicle.

Turn-by-Turn Navigation is a lifesaver when you're lost, and the Vehicle mobile app keeps you connected on the go. You can even use Wi-Fi Hotspot to stay online when you're on the road.

Hands-Free Calling makes it easy to stay in touch with loved ones while driving.

A 2G network sunset is happening soon, but that's not something you need to worry about. Vehicle software updates will keep your vehicle's systems running smoothly.

Here are some support articles you can check out:

Calling this number can be a crucial step in getting help. The National Crisis Helpline is available 24/7 at 1-800-273-TALK (8255), providing a confidential and free service for those in crisis.

You can also reach out to your local emergency services or 911 in the US for immediate assistance.

In some cases, calling a helpline or emergency number can be intimidating, but it's often the first step to getting the help you need.

The Crisis Text Line is another option, where you can text HOME to 741741 to connect with a trained crisis counselor.

If you're not sure what to do, take a deep breath and pick up the phone – it's a brave first step towards getting the help you deserve.

If you're thinking of transferring an OnStar service plan, there are some important things to consider. You can transfer your service plan if you have an active, customer-paid OnStar service plan and account, the primary driver doesn't change, and the new vehicle is equipped with OnStar hardware.

To be eligible for a transfer, the primary driver must remain the same. This means if you sell or trade in your vehicle, you won't be able to switch the service plan to a different driver.

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You can transfer your service plan if you sell, trade in, or return a leased vehicle. If your vehicle is totaled due to collision damage, you'll need to call OnStar with your account number or Vehicle Identification Number (VIN) to update your account status or transfer your service.

To initiate the transfer process, you'll need to provide the date the vehicle was sold, traded, or totaled. If you're not eligible to transfer your service plan, OnStar will provide a refund for the remaining service plan time you purchased.

Here are the requirements for transferring an OnStar service plan:

To cancel your OnStar plan, you can either push the blue OnStar button or call 1.888.466.7827 to speak with an Advisor.

To initiate the cancellation process, visit My Plans. This is where you'll find the prompts to guide you through the cancellation process.

You'll need to follow the cancellation prompts on screen. It's a straightforward process that should only take a few minutes.

For your security, please don't include personal info such as your phone number, address, or credit card details.

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OnStar's safety and emergency services are top-notch. Pressing the red emergency button on your rearview mirror will immediately connect you with an OnStar advisor who can assess your situation and dispatch emergency services if necessary.

In the event of a crash, built-in vehicle sensors can automatically alert an OnStar Emergency-Certified Advisor who can send for help. This feature is a lifesaver, especially in situations where you're unable to call for assistance.

You can also get help with the push of a button or via the myBuick mobile app if you have a flat tire, run out of gas, or find yourself stranded. OnStar's roadside assistance is available 24/7, so you can get back on the road quickly.

If your vehicle is stolen, an OnStar Advisor can pinpoint its location and work with authorities to help get it back quicker and safer. This feature has been a game-changer for many OnStar customers.

OnStar Advisors are also available 24/7 to offer special routing and other critical assistance during severe weather, natural disasters, or other crisis situations. This can be a huge relief if you're driving through an area that's been affected by a disaster.

Vehicle Protection is a top priority for any driver, and OnStar takes it seriously. OnStar offers theft protection services for when your vehicle is parked and unattended.

You can contact the theft protection hotline at 1-888-466-7827 for immediate assistance if your vehicle has been stolen or vandalized.

If your vehicle is stolen, don't panic. An OnStar Advisor can pinpoint its location and work with authorities to help get it back quicker and safer.

You can reach out to OnStar's theft protection hotline at 1-888-466-7827 for immediate assistance. This hotline is available 24/7, so you can get help whenever you need it.

With OnStar's theft protection services, you can rest assured that help is just a phone call away.

Having a reliable vehicle protection plan can give you peace of mind on the road. If you have a flat tire, you can get help with the push of your OnStar button.

You can also use your myBuick mobile app to get assistance in case of an emergency.

Driving with Safety and Security is a top priority for any driver. A specially trained OnStar Advisor is ready to help 24/7 when the unexpected happens.

Having access to OnStar's expert support can be a huge relief, especially during stressful situations. OnStar Advisors are available 24 hours a day, 7 days a week, to provide assistance and guidance.