
If your iPhone X won't charge, don't panic! First, let's rule out the obvious: is your iPhone X properly plugged into a power source? Make sure the charging cable is securely connected to both the iPhone X and the charger.
A faulty charging port is a common culprit behind iPhone X charging issues. According to our research, if the charging port is damaged, it can prevent your iPhone X from charging. Check your iPhone X's charging port for any signs of damage or debris.
If your iPhone X is not charging, it's possible that the issue is with the charger itself. Try charging your iPhone X with a different charger to see if the problem persists. You can also try charging your iPhone X with a computer or a car charger to rule out the issue being with the charger.
A software glitch can also cause iPhone X charging problems. In some cases, a simple reboot can resolve the issue. So, try restarting your iPhone X and see if it starts charging normally.
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Troubleshooting
If your iPhone X isn't charging, the first thing to try is a force restart. This is a fundamental kind of hard reset that can resolve many issues, including charging problems.
To force restart your iPhone X, press and hold the Side button until you see the Apple logo screen.
If your iPhone X stops charging only when the screen is locked, adjust the lockout tweak by going to Settings > Face ID & Passcode and turning on USB Accessories under Allow Access When Locked.
Try a different outlet, cable, and adapter to isolate the problem.
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3: Testing
Testing is a crucial step in troubleshooting, and it's essential to approach it with a systematic mindset. Try a different outlet, cable, and adapter to isolate the problem, as sometimes it's not the device itself but the power source that's at fault.
If you're testing a repair, it's a good idea to allow the device to cool down before proceeding. This will prevent any further damage and ensure accurate results.

When testing a repair, you'll want to connect your device to a power source, such as a DC power supply. The good news is that if the device charges normally, it's a strong indication that the repair was successful.
To help you navigate the testing process, here are some steps to keep in mind:
- Try a different outlet to rule out any power source issues.
- Swap out the cable to ensure it's not the cause of the problem.
- Use a different adapter if possible to isolate the issue.
Force Restart
If your iPhone X/ XS (Max) is not charging after an update, don't panic. A simple force restart can resolve the issue.
To force restart your iPhone, you'll need to press and hold the Side button until you see the Apple logo screen. This is a fundamental kind of hard reset that's especially helpful when your phone says it's charging but it's not.
Here's a step-by-step guide to force restart your iPhone:
- Instantly press then release the Volume Up button.
- Instantly press then release the Volume Down button.
- Press and hold the Side button until you see the Apple logo screen.
- Then release the button and wait for the device to boot up.
By doing this, you'll be able to resolve the issue with your iPhone not charging.
Physical Damage
Physical damage can be a sneaky culprit when it comes to an iPhone X not charging. Damaged charging ports can prevent the phone from charging altogether.
Excessive force or wear can physically damage the charging port, leading to poor connections. Clean the port gently using a soft brush, compressed air, or a wooden toothpick to dislodge any debris.
Water damage can also cause charging problems, especially if the charging port or internal components are affected. If your iPhone has been submerged in water or exposed to high humidity, it might cause short circuits or rust in the charging port.
Check this out: Iphone X Charging Port Replacement Cost
Inspect for debris or damage
Inspecting your iPhone's charging port for debris or damage is a crucial step in troubleshooting charging issues. This can be done by carefully inspecting the port for dust, dirt, or damage.
Use a soft, dry brush to gently clean the port, as recommended in Example 2. This can help dislodge any debris that may be blocking the connection between the iPhone and charger.
If you find any damage to the charging port, it's essential to address it promptly to prevent further problems. Excessive force or wear can cause physical damage to the port, leading to poor connections.
Here are some signs of damage to look out for:
- Dust or dirt accumulation
- Cracks or broken pins
- Corrosion or rust
If you're unsure about how to inspect or clean your iPhone's charging port, it's always best to consult a professional for assistance.
Overheating
Overheating can cause thermal issues that prevent charging, which might happen if your phone has been exposed to direct sunlight or is running resource-intensive apps.
If your iPhone is too hot, it will automatically stop charging to protect the battery from damage.
Exposing your phone to direct sunlight can cause it to overheat, especially if you're using it outside on a hot day.
Try removing your iPhone from the heat source, waiting for it to cool down, and then trying to charge again.
Additional reading: Why Do Iphones Get Hot When Charging
Software and Hardware Issues
Software issues can sometimes cause an iPhone X to not charge. A force restart might help resolve this issue if a software bug or glitch is preventing the charger from recognizing the device.
Certain apps can consume excessive power, running in the background and causing charging issues. Closing problematic apps by restarting your phone might help free up the necessary resources for charging.
Low Power Mode can sometimes interfere with charging, especially wireless charging. Make sure it's turned off when trying to charge your iPhone.
Additional reading: Iphone X Software Reset
Software Glitches
Software glitches can prevent your iPhone from recognizing the charger or initiating the charging process. This can happen after a system update or due to an app interfering with charging.
A force restart or software update might help resolve this issue. Sometimes, a simple reboot can work wonders.
Certain apps that consume excessive power or are running in the background can cause charging issues. If you haven’t restarted your phone in a while, a soft reset might help close any problematic apps.
Low Power Mode can sometimes interfere with charging, especially wireless charging. Make sure it’s turned off when trying to charge your iPhone.
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Fix for Hardware Issue
A hardware issue is a big problem, but don't worry, I've got you covered.
The iPhone X won't charge because the 5V power supply is only 4.5V, which is abnormal.
Measuring the diode data of 5V showed it was more than 1600, which is also abnormal.
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First, they thought the chip connected to the circuit was pulling down the voltage, but replacing the U3300 didn't fix the problem.
They then replaced the circuit components connected to PP_VBUS1_E75RVP, including U6200, DZ5900, and U300, but the issue persisted.
To fix the problem, they measured the peripheral circuit of the connected chip and found that the U3300 TIGRIS_LDO was short-circuited, connected to only two capacitors.
Replacing the capacitors with a QUICK 861DW hot air rework station fixed the issue, and the 5V power supply returned to normal.
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Charging Problems
Charging problems with your iPhone X can be frustrating, but understanding the common causes can help you troubleshoot the issue.
Incorrect charger type can cause charging problems. Ensure that the charger you're using is compatible with your iPhone model. Apple-certified chargers are recommended to avoid potential issues.
Charging issues can also be caused by dust or debris in the charging port. Lint or dirt can prevent the charger from making a proper connection.
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Using a small brush or a cotton swab to clean the charging port can resolve the issue. However, be careful not to push any debris further into the port.
If your iPhone X is not charging, try using a different charger or wireless charging pad. Sometimes, the issue lies with the charger or charging pad itself.
Here are some common causes of iPhone X charging problems:
- Charger incompatibility
- Dust or debris in the charging port
- Faulty charger or charging pad
To clean the charging port, you'll need a small brush or a cotton swab. Gently insert the brush or swab into the port and remove any debris.
Charging Port Issues
Your iPhone X not charging could be due to lint or dirt inside the charging port, as seen in the image of a customer's iPhone with lint from their pocket causing the issue.
The charging port is a small opening where the charger plug goes in, and it's easy for lint and dirt to accumulate there.
To remove lint or dirt from the charging port, you'll need some tweezers with a pointy tip and an air duster. If you don't have an air duster, you can simply blow into the port.
This method works for all iPhone models, including the iPhone X, iPhone 7 Plus, and even older models like the iPhone 5 and iPhone 6.
The video showing how to remove lint from the charging port is a quick and easy fix that only takes a few minutes.
The video demonstrates the process on an iPhone 7 Plus, but the same method applies to all iPhone models, including the iPhone X, iPhone 8, and iPhone 11.
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A Step-by-Step Guide
To troubleshoot the iPhone X not charging issue, start by checking the charging port for any debris or obstructions, as a buildup of dust or dirt can prevent the phone from charging properly.
The charging port on the iPhone X is a Lightning port, and it's located at the bottom of the device. If the port is clogged, try cleaning it with a soft cloth or a cotton swab.
Make sure the charging cable is securely connected to both the phone and the power source, as a loose connection can prevent the phone from charging. A faulty charging cable can also cause the issue.
If the charging cable is damaged, try using a different one to rule out any issues with the cable itself. The iPhone X uses a 5V, 2A charger, so make sure the charger you're using meets these specifications.
Try charging the iPhone X with a different power source, such as a wall charger or a computer, to see if the issue is specific to the current power source. If the phone charges with a different power source, it could indicate a problem with the original power source.
If none of the above steps resolve the issue, it's possible that the iPhone X's charging circuit is damaged, which would require professional repair or replacement.
Failed to Charge? Solutions Here!
If your iPhone X fails to charge, try using another iPhone lightning cable or wireless charger. This is because a faulty cable or charger can prevent the phone from charging properly.
Check the iPhone X lightning port for any dust or debris that might be causing the issue. A small brush or soft cotton swab can help clean out any blockages.
Sometimes, the iPhone X may get stuck on a black screen, making it impossible to charge. In this case, try force restarting the device by pressing and quickly releasing the Volume Up button, then pressing and quickly releasing the Volume Down button, and finally holding the Side button until the Apple logo appears.
If the issue persists, it's possible that the iPhone X has suffered physical damage, such as a dropped phone. In this case, the charging IC may be damaged, specifically the L3340 and L3341 inductors, which can cause the phone to not charge properly.
To diagnose the issue, you can use a UNI-T UT658 USB Tester to check the cathode of the iPhone battery. If no voltage is detected, it's likely that the charging IC is damaged.
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