
Chile has made significant strides in expanding internet access across the country. With a population of around 18 million people, Chile has a relatively high internet penetration rate.
According to recent statistics, around 80% of the Chilean population has access to the internet, with the majority using mobile devices to connect.
In terms of affordability, Chile's internet prices are relatively low compared to other countries in the region. A study found that Chilean internet prices are among the lowest in Latin America.
The country's internet infrastructure has been improved significantly in recent years, with the deployment of fiber-optic cables and the expansion of 4G networks.
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History of Internet in Chile
Chile's internet history began in 1989, when the country's first internet connection was established.
The first email sent in Chile was in 1990, marking a significant milestone in the country's internet development.
The country's first internet service provider (ISP) was founded in 1992, making internet access more widely available to the public.
By 1994, Chile had its first internet cafe, allowing people to access the internet for the first time.
The number of internet users in Chile grew rapidly, reaching 100,000 by the end of 1997.
Chile's internet infrastructure continued to improve, with the country's first fiber-optic connection established in 2001.
By 2004, Chile had the highest internet penetration rate in Latin America, with over 1 million users.
This growth was driven by the increasing availability of internet services, including the launch of the country's first mobile internet service in 2005.
By 2010, Chile had over 3 million internet users, with a penetration rate of over 20%.
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Internet Infrastructure
Chile's internet infrastructure has come a long way since the commercialization of 56k and ADSL in 1993, when the then CTC (Compañía de Telefonos de Chile) launched dial-up internet access with maximum speeds of 56 Kilobit per second.
The country's first internet service providers, including Entel Chile and Telefónica Chile, began incorporating ADSL technology into their existing telephone networks in the early 2000s, marking the birth of broadband and high-speed internet access.
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Today, Chile has a robust internet infrastructure, with three main types of connections: FTTH (Fiber to the house), cable modem or HFC, and xDSL. The most used technology is FTTH, which accounts for 71.3% of the country's fixed connections, offering maximum speeds of 10 Gbit/s download and 10 Gbit/s upload.
Here's a breakdown of the different types of internet connections in Chile:
- FTTH (Fiber to the house): 71.3% of fixed connections, maximum speeds of 10 Gbit/s download and 10 Gbit/s upload.
- Cable modem or HFC: 25.6% of residential fixed connections, maximum speeds of 940 Mbit/s download and 20 Mbit/s upload.
- xDSL: 0.55% of residential fixed connections, maximum speeds of 50 Mbit/s download and 15 Mbit/s upload.
Despite the progress made in internet connectivity, rural areas still face challenges in accessing high-speed internet. However, mobile broadband and public investments have greatly narrowed the urban-rural gap, with 96.8% of urban households and 94.5% of rural households having internet access.
56k and ADSL Commercialization
In 1993, the commercialization of the Internet began in Chile, with CTC acquiring the technology from the University of Chile.
The then CTC launched Dial-up Internet access with maximum speeds of 56 Kilobit per second, but it had some peculiarities, such as not being able to use the telephone line and navigate at the same time.
This limited service was exclusive to a large part of the population due to its high cost, billed per second of access and as international long distance.
During the 1990s, telephone companies and long-distance carriers began to offer Internet connection services to the mass public.
The massiveness of the Internet in Chile began in 1997, thanks to the creation of NAP Chile and a decree from the Chilean Government, which changed the form of Internet billing.
This change allowed Internet users to triple between 1998 and 1999, as well as increase the number of minutes they used per month.
In May 1999, the Chilean government decreed a change in the rates for those who access the Internet using telephone connections, resulting in a 62% decrease in cost compared to the previous year.
In 2000, Entel Chile and Telefónica Chile began to incorporate ADSL technology into their existing telephone networks, offering fixed charge connections at private prices for a large part of the population.
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Internet Infrastructure
Chile has a robust internet infrastructure, with several technologies available to connect households and businesses.
FTTH (Fiber to the House) is the newest infrastructure, started in 2006 by Gtd and in 2012 by Movistar, and it's the most widely used, accounting for 71.3% of the country's fixed connections.
Cable modem or HFC (Hybrid Fiber-Coaxial) is the most extensive infrastructure in coverage, started in 1996, and it's the second most widely used technology, with 25.6% of residential fixed connections.
xDSL is the oldest infrastructure, using the telephone wiring network, but it's being phased out due to its limitations, and by the end of 2024, there were only 0.55% of residential fixed connections.
The development of FTTH and satellite networks has greatly improved internet access in Chile, especially in rural areas.
Satellite Internet is a limited phenomenon in Chile, but it's being used by some consumers in rural areas, with more than 1,500 clients as of December 2021.
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Several companies offer satellite Internet services, including Movistar, Claro Chile, Hughes Communications, and Starlink.
Longovilo, Chacalluta, Arica, Caldera, Coquimbo, Pudahuel, San Clemente, Puerto Saavedra, Puerto Montt, and Punta Arenas are some of the key satellite teleports in Chile.
The commercialization of the Internet began in Chile in 1993, with CTC (Compañía de Telefonos de Chile) acquiring the technology from the University of Chile.
Dial-up Internet access was launched in 1993, with maximum speeds of 56 Kilobit per second, but it was exclusive to a large part of the population due to its high cost.
The massiveness of the Internet in Chile began in 1997, with the creation of NAP Chile and a decree by the Chilean Government, which changed the form of Internet billing.
The "Local Tranche" charging formula was introduced in 1999, reducing the cost of use by 62% compared to the previous year.
ADSL technology was incorporated into existing telephone networks in 2000, allowing for fixed charge connections and making broadband more accessible.
Today, 96.8% of urban households and 94.5% of rural households have internet access, a difference of only ~2 percentage points.
Mobile broadband has been the great equalizer, with about half of rural households (50.9%) accessing the internet via mobile broadband connections.
Targeted programs, such as the "Brecha Digital Cero" (Zero Digital Divide) plan, have funded rural infrastructure and last-mile solutions, including installing cellular towers and deploying community WiFi hotspots.
Regional data reflect this progress, with virtually every region of Chile showing internet usage above 90% of households.
The remaining disconnected homes tend to be extremely isolated or face socio-economic barriers rather than lack of signal.
International submarine cables, such as Pan American (PanAm), South America-1 (SAm-1), South American Crossing (SAC)/Latin American Nautilus (LAN), Curie by Google, and Cable Mistral of Telxius, play a crucial role in connecting Chile to the global internet network.
Here are some of the key international submarine cables active in Chile as of the first semester of 2021:
Internet Regulation and Access
In Chile, the government has taken steps to ensure internet access is fair and open. On 13 June 2010, the National Congress of Chile amended its telecommunications law to preserve network neutrality.
This move made Chile the first country in the world to do so, setting a precedent for other nations to follow. The law added three articles to the General Law of Telecommunications, explicitly forbidding ISPs from arbitrarily blocking or discriminating against internet users.
ISPs in Chile must provide internet access without treating content differently based on its source or ownership, giving users freedom to access and share information without restrictions.
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Legal Regulation
In Chile, network neutrality was preserved in 2010, making it the first country to do so. This was achieved through an amendment to the telecommunications law on 13 June 2010.
ISPs in Chile are now required to provide Internet access that doesn't arbitrarily treat content differently based on its source or ownership. This means that content is treated equally, regardless of who owns it.
The General Law of Telecommunications in Chile was updated to include three new articles that protect users' rights to access the Internet.
Obstacles to Access
The internet is not equally accessible to everyone, with some communities facing significant barriers to getting online.
In the United States, for example, 21% of rural households lack access to broadband, compared to just 3% of urban households.
Many communities lack the infrastructure to support high-speed internet, with some areas having to rely on outdated dial-up connections.
The cost of internet service is another major obstacle, with some low-income households having to spend up to 40% of their income on internet access.
In some areas, internet service providers (ISPs) have limited competition, leading to higher prices and slower speeds for consumers.
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Internet Service Providers and Market
Chile's internet landscape is dominated by a few major players, with Movistar leading the pack. The company holds a significant 29.4% market share, thanks in part to its extensive use of FTTH (Fiber-to-the-Home) technology.
VTR is the second-largest internet service provider in Chile, with a market share of 23.44%. Its network relies heavily on HFC (Hybrid Fiber-Coaxial) technology.
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Mundo (World) rounds out the top three, with a market share of 19.75%. Notably, its network is entirely based on FTTH technology.
The top five internet service providers in Chile are Movistar, VTR, Mundo (World), Entel, and Claro Company. Each of these providers has a unique technology mix, with Movistar and Mundo (World) relying heavily on FTTH.
Here's a breakdown of the top five internet service providers in Chile:
The remaining internet service providers in Chile, including Starlink and Directv, have significantly smaller market shares.
Internet Usage and Consumption
Internet usage in Chile is quite high, with daily time spent using the internet ranging from 1 hour 30 minutes to 4 hours 30 minutes per device in Q3 2024.
Most people in Chile use the internet for social media, with 85% of the population having access to online information in Q3 2024.
The most popular reasons for internet usage in Chile as of Q3 2024 include staying in touch with friends and family, staying informed about current events, and shopping online.
Internet users in Chile spend a significant amount of time watching videos, with the most popular video content type being YouTube in Q3 2024, reaching 70% of internet users.
Leading Google search queries in Chile in 2024 include information about health, news, and entertainment.
Here are the most popular devices used for internet access in Chile as of Q3 2024:
Internet users in Chile also engage in video gaming, with 55% of internet users playing video games on their mobile phones and 30% playing on their laptops as of Q3 2024.
Internet Access and Affordability
Getting internet access in Chile is relatively affordable, especially if you opt for a local SIM Card or eSIM.
Typical costs for mobile internet packages from major Chilean providers are very reasonable compared to international roaming rates.
You can expect to pay low data rates, making it a cost-effective option for staying connected while traveling.
Mobile data costs in Chile are comparable to what you'd pay for a local plan, rather than the exorbitant rates often associated with international roaming.
Local SIM Cards and eSIMs are widely available, making it easy to stay connected and access the internet at affordable rates.
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Internet Coverage and Speed

Chile boasts near-universal internet coverage, with over 96% of households having internet access as of early 2024. This is a remarkable jump from just a decade ago, when only about 70% of households had internet access.
The country's strong economic development, competition among providers, and heavy investments in broadband networks have contributed to this boom. Fixed broadband subscriptions reached 4.52 million in 2023, while mobile internet subscriptions exceed the population.
Over half of Chilean households use both fixed and mobile internet, while a growing segment relies solely on mobile data at home. This flexibility has enabled previously disconnected groups to come online via smartphones.
Despite the progress, there are still some gaps in internet access, mainly due to social factors such as digital literacy or affordability.
Here's a comparison of Chile's internet penetration over the years:
Chile's mobile internet speed is generally fast, providing users with a good browsing and streaming experience on their mobile devices. In fact, Chile's mobile internet speed is considerably higher compared to many other countries.
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Internet Technology and Development
The development of the internet in Chile has been a fascinating journey. Until 2006, the internet was based on the reuse of telephone lines and cable television networks, but these technologies had significant technical limitations.
The telephone line, dating back to 1880, was converted into digital subscriber line technology, while the cable television network, dating back to 1987, used hybrid fiber-coaxial technology. However, these networks were limited in terms of speed, latency, and cabling state.
In 2006, the company Gtd began deploying a new fiber-to-the-home infrastructure, initially targeting upper-class residential areas with limited geographical coverage. This marked a significant shift towards faster and more reliable internet connectivity.
Movistar followed suit in 2012, deploying its own fiber-to-the-home infrastructure, which gained momentum in 2020. Other companies, such as Mundo, Entel, WOM, and VTR, also joined the fiber-to-the-home bandwagon in 2020 and 2021, albeit with limited geographical coverage.
Residential satellite internet in Chile is a niche phenomenon, mainly used by rural communities. Mobile broadband is the preferred choice for most rural areas, with satellite broadband services offered by Movistar since 2014, followed by Claro Chile in 2015 and Hughes Communications in 2020.
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Internet Statistics and Insights
Chile's internet penetration is expected to increase, with over 80% of the population projected to be online by 2025.
The number of internet users in Chile is on the rise, with a significant growth predicted from 2020 to 2029.
In Q3 2024, a large majority of internet access in Chile was via mobile devices, with a substantial number of users accessing the internet through their smartphones.
Most people in Chile access the internet through their mobile phones, making mobile internet access the most common type in the country.
The internet has become an essential part of daily life in Chile, with a significant portion of the population using it for various purposes.
Internet penetration in Latin America and the Caribbean is expected to vary by country, with some countries having a much higher percentage of internet users than others.
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Internet for Tourists and Special Cases
If you're planning a trip to Chile, staying connected is a must. Free Wi-Fi is available, but it's limited in availability and coverage.
For tourists, a local SIM card is likely the best choice. It offers affordable rates, with data plans starting from $5 and going up to $30. Local SIMs provide extensive network coverage throughout Chile, ensuring a reliable and consistent connection.
You can choose from various plans to suit your data needs and duration. If you have a short vacation, Movistar can be a cost-effective option.
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Frequently Asked Questions
Do US cell phones work in Chile?
US cell phones will work in Chile if they support GSM technology, which is a common feature in many modern smartphones. Check your phone's specifications to confirm compatibility.
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