
Instagram Direct Message Settings can be a bit overwhelming, especially if you're not familiar with how they work. You can access your Instagram Direct Message Settings by tapping the three horizontal lines on the top right corner of the screen and selecting "Settings".
To control who can send you messages, go to "Privacy" and toggle on "Allow Messages From Anyone" or choose to restrict messages from people you don't follow. This setting can be adjusted at any time.
You can also customize your message notifications by going to "Notifications" and selecting which types of messages you want to receive notifications for. This way, you can stay on top of important messages without being bombarded by every single message.
Customizing Your Settings
Customizing your Instagram direct message settings can make a huge difference in your online experience. By doing so, you can add a layer of privacy to your online interactions.
You have control over who can message you, which means you can keep your inbox free from spam and irrelevant messages. This is especially important if you're concerned about your online safety.
Customizing your settings helps you set boundaries, ensuring that your DMs are a space for welcomed and meaningful interactions. This way, you can focus on the conversations that matter.
Here are some benefits of customizing your message settings:
- Enhanced Privacy: By controlling who can message you, you add a layer of privacy to your online interactions.
- Reduction in Unwanted Content: Tailoring these settings helps in keeping your inbox free from spam and irrelevant messages.
- Personalized Interaction: By setting boundaries, you ensure that your DMs are a space for welcomed and meaningful interactions.
Managing Message Requests
You can control how you receive message requests on Instagram by going to your profile, then tapping the hamburger menu and choosing Messages and story replies. From there, you can select Message requests under the "How people can reach you" heading.
To stop receiving message requests from strangers, tap 'Your followers on Instagram,' then choose Don't receive requests. You can also choose 'Others on Instagram' and select 'Don't receive requests.' If you've linked your Facebook and Instagram accounts, you'll see the option to stop getting message requests from your Facebook friends.
Message requests are direct messages from Instagram accounts you don’t follow. You can accept or deny them, but request messages won’t be marked as “seen” unless you accept them.
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Message Requests
Message Requests can be a bit of a nuisance, but don't worry, we've got it covered.
You can turn off message requests by going to your Instagram profile, tapping the hamburger menu, and choosing Messages and story replies. From there, select Message requests under the “How people can reach you” heading.
To stop receiving texts from strangers, tap 'Your followers on Instagram,' then choose Don't receive requests. You'll also see the option to stop getting message requests from your Facebook friends if you've linked your accounts.
Requests are direct messages from Instagram accounts you don’t follow. You can accept or deny them, but request messages won’t be marked as “seen” unless you accept them.
You can organize your requests by tapping on All Requests, then selecting Top Requests to see requests organized by important accounts. There's also a folder called Hidden Requests, which typically contains accounts that Instagram has flagged as potential spam or unwanted solicitation.
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If you do allow a message request, the person's future messages will go directly to your Chats list in the Primary tab. From that point forward, all future messages from them will go directly to Primary.
If you're worried about spammers, you can restrict who can add you to message groups by going to Message requests > Who can add you to group chats, and selecting ‘Only people you follow on Instagram.’
Block the User
If someone is harassing or spamming you with messages, blocking them is a straightforward solution. You can block a user to cease all interactions, including direct messages.
Blocking a user is a bullet-proof way to stop all interactions. This is especially helpful if someone is being abusive or sending unwanted messages.
For detailed instructions on blocking and unblocking users, you can refer to our tutorial.
Controlling Access to Your Profile
You can restrict who can add you to message groups on Instagram, which can help reduce spam.
Spammers often add users to groups promoting scams, so limiting this feature can be a good idea.
To do this, navigate to Message requests > Who can add you to group chats and select 'Only people you follow on Instagram.'
2. Control Access to Your Profile

If you don't want spammers adding you to their groups, you can opt out of being added to message groups on Instagram. To do this, navigate to Instagram's Messages and story replies settings, then select 'Only people you follow on Instagram' under Message requests > Who can add you to group chats.
You can also control who sees your profile by adjusting your account settings. For example, you can choose to not let anyone on the platform add you to message groups, as mentioned earlier.
To filter out unwanted messages, you can use the Hidden Words feature. This allows you to add specific words or phrases that you want to block, and messages containing these words will be moved to a hidden requests folder.
Here's a step-by-step guide to using the Hidden Words feature:
- Go to “Privacy” in Settings.
- Select “Hidden Words.”
- Add the words or phrases you want to filter out.
By taking these simple steps, you can better control access to your profile and reduce the number of unwanted messages you receive.
Muting a Contact

Muting a contact is a great way to control access to your profile. You can do this by swiping left on the chat in your Instagram DM.
To mute messages, hit the mute icon, then choose Mute messages. This will prevent the contact from sending you notifications.
If you don't see the mute icon, tap the three-dotted icon and select the mute command. This will give you the option to mute messages and calls.
You can choose to mute messages and calls until you change it, giving you temporary control over your notifications.
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Enable Mentions
To enable mentions on your Instagram profile, you'll need to navigate to the settings section. Click on your avatar in the bottom right-hand corner of the Instagram mobile app, and then hit the three bars in the top-right corner to access the settings.
To proceed, select 'Settings' from the menu, and then navigate to the 'Privacy' section. From there, select 'Messages' to configure your message settings.
Allowing access to messages is a crucial step in enabling mentions. To do this, click on 'Allow Access to Messages' in the Messages section.
Managing Your Inbox
Hitting inbox zero feels amazing, but it requires a good system to manage your messages.
You can flag messages by swiping left and clicking “Flag” to categorize them.
Determine who on your team will respond to which types of messages, and what the expected response time will be.
Having a system in place can make all the difference when dealing with a tidal wave of @mentions or customer complaints.
See When Your Audience Is Online
Now that you're aware of the new features in Instagram's direct messaging, let's dive into one of the most exciting updates: seeing when your audience is online. You'll now be able to see who's available to chat at the top of your inbox.
A small green dot next to someone's name indicates they're online and free to chat. This is especially useful if you're conducting sales outreach via DMs, as you'll be able to see who's available and the best time to reach out.
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Here are the details on how to see who's online:
Now you can connect with your audience instantly, without having to wait for them to respond. This feature is a game-changer for businesses and individuals looking to engage with their followers in real-time.
Improve Messaging Efficiency
Hitting inbox zero feels amazing, but it requires a solid system to manage your messages. Create a plan to organize your Instagram direct messages.
Nothing beats a well-structured inbox, especially when you're hit with a tidal wave of @mentions. Determine who on your team will respond to which types of messages.
You can flag messages by swiping left and clicking “Flag”, or move them to your Primary inbox to make sure they're seen in a timely manner. This simple step can make all the difference in staying on top of your messages.
Have an expected response time in place, so your team knows when to respond to different types of messages. This will help you stay organized and ensure that no message falls through the cracks.
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Social Channels
To connect your Instagram DMs channel to Re:amaze, you'll want to allow access to messages on Instagram by going to Settings > Privacy > Messages > Allow Access to Messages. This ensures that Re:amaze can send and receive Direct Messages.
Re:amaze allows you to connect your Instagram DMs channel by going to Settings > Social Channels, clicking "+ Add Social Channel", and selecting "Connect Instagram Direct Messages" from the dropdown menu. You'll then be redirected to Facebook to log in with your admin credentials and select the Instagram Business Account(s) to connect.
To connect your Instagram DMs channel, you'll need to connect your account as the Facebook Page admin and allow full permissions to Re:amaze. This is required to avoid any difficulties with the social channel.
Once connected, you'll see your Direct Messages arriving into your Re:amaze inbox, and you'll be able to reply to customers immediately. Direct Message requests will also be imported into your inbox, so there's no need to approve these requests directly from your Instagram mobile app.
You can filter your Instagram DMs by type, such as Direct messages, Post Shares, Story Messages, and Vanishing Messages. This is done by creating a new workflow and configuring your "if" and "then" conditions.
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Frequently Asked Questions
Can anyone see my direct messages on Instagram?
Your direct messages on Instagram are end-to-end encrypted, so only you and the people you're communicating with can see them. However, you or someone in the chat can still choose to share messages with Meta for reporting or optional features
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