Understanding Indosat's Business and Structure

Indosat is one of the largest telecommunications companies in Indonesia, with a rich history dating back to 1967. It has undergone significant transformations over the years, including a merger with PT Telkomsel in 2001.

The company has a strong presence in the Indonesian market, with a vast network of cell towers and a large customer base. It offers a wide range of services, including mobile phone and internet services.

Indosat is a subsidiary of Ooredoo Group, a global telecommunications company with operations in over 10 countries. This partnership has enabled Indosat to expand its services and reach a wider audience.

Indosat's business is divided into several segments, including mobile services, fixed broadband, and enterprise solutions.

Indosat acquired Satelindo and SLI through share majority, marking a significant milestone in the company's history.

In 2003, Indosat merged with its three subsidiaries—Satelindo, IM3, and Bimagraha—and established itself as a mobile network operator.

The company was granted a 3G network license and introduced a 3.5G service in Jakarta and Surabaya, paving the way for faster mobile internet.

In 2009, Qtel bought 24.19% of series B shares from the public and became Indosat's majority shareholder with a 65% ownership, giving them significant control over the company.

Indosat was also granted the use of additional 3G frequencies later that same year, allowing them to expand their services further.

A unique perspective: Network Service Provider

Indosat Ooredoo Hutchison has a diverse shareholder base, with Ooredoo Hutchison Asia holding the largest stake at 65.6%.

Ooredoo Hutchison Asia is a joint venture between Ooredoo and Hutchison Asia Telecom Group. The Government of Indonesia is the second-largest shareholder, holding 9.6% of the company.

The remaining shares are held by the public, including PT Tiga Telekomunikasi Indonesia, which is jointly owned by Garibaldi Thohir and Northstar Group.

Here's a breakdown of Indosat Ooredoo Hutchison's shareholders as of 4 January 2022:

As a result of the merger between PT Indosat Tbk and PT Hutchison 3 Indonesia, Indosat Ooredoo Hutchison became the second-largest mobile telecoms business in Indonesia.

For more insights, see: Telkom Indonesia

Indosat is a provider of telecommunication and information services, offering a range of services including cellular, fixed data, and wireless broadband services.

The company serves domestic and regional corporate, wholesale customers, and domestic retail customers, with its major brands being IM3 and Tri. IOH is headquartered in Jakarta, Indonesia.

Indosat's business offerings include mobile services such as Prime Biz, Pro Freedom Apps, and Mobile Device Bundling, as well as data center, cloud service, and security service options.

PT Ooredoo Hutchison Tbk is a subsidiary of Ooredoo Hutchison Asia Pte Ltd. It's a provider of telecommunication and information services.

The company offers a wide range of services, including cellular, fixed data, and wireless broadband services. It also provides fixed wireless and fixed phone services, as well as digital services like IDD and multimedia services.

PT Ooredoo Hutchison Tbk serves domestic and regional corporate, wholesale customers, and domestic retail customers. Its major brands include IM3 and Tri.

The company is headquartered in Jakarta, Indonesia. It has a presence in Indonesia through its subsidiary, PT Aplikanusa Lintasarta.

Here are some of the key services offered by PT Ooredoo Hutchison Tbk:

PT Ooredoo Hutchison Tbk also offers international calling, digital services, and roaming services to its customers.

Indosat Ooredoo Hutchison (IOH) offers a range of business services to cater to the needs of corporate customers. Its business services include connectivity, voice business, mobile services, and data center solutions.

The company's mobile services include Prime Biz, Pro Freedom Apps, and Mobile Device Bundling, which provide businesses with flexible and customized mobile plans. IOH's data center solutions, on the other hand, offer secure and reliable storage and computing services.

IOH's business services also include cloud services, data analytics, and security services. Its cloud services enable businesses to store and process data in a secure and scalable manner, while its data analytics services provide insights and intelligence to help businesses make informed decisions.

IOH's security services, including Anti DDoS, iSOC, and Endpoint Detection and Response, protect businesses from cyber threats and ensure the integrity of their data.

The company's business services also include internet of things (IoT) connectivity, managed connectivity, and industry solutions, which enable businesses to connect and manage their IoT devices securely and efficiently.

Here are some of the digital apps offered by IOH for businesses:

These apps provide businesses with a range of tools and services, including collaboration tools, business apps, and digital engagement platforms, to help them improve their productivity and customer engagement.

IOH's business services are designed to meet the unique needs of each business, and the company works closely with its customers to understand their requirements and provide tailored solutions.

Indosat has a history of experimenting with digital businesses, but unfortunately, many of them didn't last long.

Cipika, a marketplace site, was one such venture that shut down on June 1, 2017, after operating since 2014 without turning a profit.

Indosat also had a digital wallet that changed names several times but never contributed more than 15% of the company's total revenue by the end of 2020. This service officially closed on February 28, 2025.

The company's incubator, Ideabox, which supported startups, was discontinued in August 2018 with 21 startups in its final four development batches.

Indosat has several competitors in the Indonesian market. PT Telekomunikasi Indonesia Tbk has a significantly larger number of employees, with 21,673 compared to Indosat's 4,150.

Indosat's headquarters is located in Jakarta, the same city as its competitors PT Telekomunikasi Indonesia Tbk and PT Telekomunikasi Selular.

PT Telekomunikasi Indonesia Tbk and PT Telekomunikasi Selular are both located in South Jakarta, whereas Indosat is situated in Jakarta.

Here's a comparison of the number of employees among Indosat's competitors:

PT Telekomunikasi Selular has a smaller number of employees compared to Indosat and PT Telekomunikasi Indonesia Tbk.

Check this out: PT Pasifik Satelit Nusantara

Indosat's logo features a stylized palm tree, symbolizing the country's rich tropical heritage and the company's commitment to growth and development.

The logo is often used alongside the brand's tagline, "Indosat: Connecting Indonesia, One Connection at a Time."