If you're wondering why your 5G phone is showing 4G Verizon, it's likely because your phone's software is not fully optimized for 5G yet. This is a common issue with many 5G phones.
Verizon's 5G network is not yet available in all areas, so if you're in a 4G-only zone, your phone will default to 4G. This is because 5G requires a specific type of cell tower to function.
Even if you have a 5G phone, it might not automatically switch to 5G when you're in a 4G area. This is because your phone's software is designed to prioritize 4G connectivity in areas where 5G is not available.
For more insights, see: Apple Phone Software
Understanding the Issue
You're experiencing the frustration of having a 5G phone but it keeps saying 4G Verizon. Let's break down the issue. Your phone might be displaying a 5G icon but still be in 4G mode.
This can happen even with the latest software updates, as one user discovered after installing the One UI 6.1 update on their Samsung phone. The Verizon 4G/5G icons returned, but the phone was still mostly in 4G mode, with the 5G icon only lighting up occasionally.
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The problem is, the Verizon icon doesn't give you a clear indication of your current network mode. You might see the 5G icon, but your phone could still be running on 4G speeds, as seen in the example of a prepaid customer who experienced speeds ranging from "dial-up" to "my cable ISP is scared".
A different take: Verizon 4g Lte Speed
Troubleshooting and Solutions
You can try using a directional antenna to point directly at the 5G tower, which can help improve the signal strength and reduce interference from the 4G tower. This is what the user in the article did with their Weboost.
The user in the article also experienced a drop in signal strength when moving from outside to inside, which suggests that the 4G signal is stronger indoors.
Verizon may not have the capacity to provide a 5G router, as they mentioned to the user in the article. However, you can try hotspotting your streaming sticks off your phone to get the benefits of the better speed.
Check this out: Verizon Sos Signal
Selecting "5G On" in the cellular data options in your phone's settings may not be enough to keep the signal on 5G, as the user in the article found out.
You can also try using a signal booster like Weboost, which the user in the article used, to improve the 5G signal strength.
On a similar theme: Verizon 4g Signal Amplifier
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