You might be experiencing some issues with Hulu and Disney Plus, and it's not just you. Many users are facing problems with these popular streaming services.
One common issue is buffering and lag, which can be frustrating, especially if you're trying to watch your favorite shows. According to our research, this is often due to poor internet connectivity.
Another problem is account access, with some users reporting issues logging in or accessing their accounts. This can be caused by a variety of factors, including incorrect login credentials or issues with the service's servers.
Hulu and Disney Plus are popular services, but they're not immune to technical issues.
For another approach, see: Is Ms Outlook down
Hulu and Disney Plus Issues
Hulu experienced a widespread technical issue on Thursday, with thousands of users reporting problems accessing the streaming service.
User reports of issues with Hulu began to spike around 8 p.m. ET, with over 57,000 complaints registered on monitoring site Downdetector as of 8:21 p.m. ET.
Suggestion: What Is M Natal plus Tablet?
The problems were reported across the country, with reports concentrated in New York, Boston, Washington, D.C., and Chicago.
Users reported issues with both the on-demand and live TV sides of the service across multiple devices.
Hulu's technical support site displayed a message saying, "Playback unavailable? We’re investigating the issue with the highest priority and hope to have things back up and running soon. Thanks for your patience!"
Disney Streaming Services, which operates Hulu, confirmed the issue had been resolved by 10:45 p.m. ET, but didn't comment on whether customers would be eligible for refunds.
Users who tried to access Hulu's main page received an error message that said, "We’ll be back. This page is temporarily unavailable. Please try refreshing the page or go back to the homepage."
Some connected TV platforms displayed an error message when launching the Hulu app, saying, "Sorry. Hulu was unable to start. Please exit and try again."
In related news, users have also reported issues with Disney Plus, with one user posting a complaint on the Roku channel discussion forum, "Disney+ not working".
Here's a list of reported issues with Hulu and Disney Plus:
- Hulu: playback unavailable, upstream request timeout, error message saying "We’re having trouble playing this"
- Hulu: error message saying "Sorry. Hulu was unable to start. Please exit and try again."
- Disney+: not working
Hulu Outage Information
Hulu had a major outage on Thursday, with thousands of users reporting problems accessing the streaming service.
The issues began around 8 p.m. ET, with over 57,000 complaints registered on monitoring site Downdetector.
Users reported problems with both on-demand and live TV sides of the service across multiple devices.
The main page for hulu.com displayed an error message saying "We'll be back. This page is temporarily unavailable. Please try refreshing the page or go back to the homepage."
Other attempts to access hulu.com returned an error message saying "upstream request timeout."
Users also reported seeing error messages when trying to stream titles, such as "We're having trouble playing this. Rest assured, we're working on it. In the meantime, it may help if you restart the video."
Disney Streaming Services, which operates Hulu, acknowledged the outage and apologized for the inconvenience.
A message on Hulu's main support website said, "Playback unavailable? We’re investigating the issue with the highest priority and hope to have things back up and running soon. Thanks for your patience!"
You might like: Apple Music Users vs Spotify
The outage lasted for over two hours, with Disney Streaming Services resolving the technical issue around 10:45 p.m. ET.
If you're experiencing issues with Hulu, you can try force-refreshing the site by pressing CTRL + F5 keys at the same time on your browser.
Alternatively, you can clear your local DNS cache to make sure you grab the most recent cache that your ISP has.
Here are the steps to clear your DNS cache for different operating systems:
- For Windows: Open Command Prompt and type "ipconfig /flushdns" and hit enter.
- For other operating systems, you can check the help page for step-by-step instructions.
You can also try using an alternative DNS service, such as OpenDNS or Google Public DNS, if you're experiencing issues with your ISP's DNS.
If you're still experiencing issues, you can submit a comment on the monitoring site to let others know that they're not the only ones having trouble.
If this caught your attention, see: DNS Hosting Service
Featured Images: pexels.com
