
HTTP 404 Not Found is one of the most common errors you'll encounter on the web, and it's usually caused by a URL that doesn't exist or has been moved.
This error occurs when a user tries to access a webpage or resource that the server can't find. The server returns a 404 status code to indicate that the requested URL is not available.
The 404 Not Found error can be frustrating, but it's often easy to fix. In fact, most websites have a default 404 page that displays a friendly message and provides options for navigating to other pages.
Understanding the causes of a 404 error is key to preventing it from happening in the first place.
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What Is HTTP 404
A 404 error is often returned when pages have been moved or deleted.
HTTP 404 errors are a type of client error, indicated by the first digit of the three-digit code.
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The second and third digits of the code indicate the specific error encountered.
A 404 response code is followed by a human-readable "reason phrase", which is usually "Not Found".
This phrase is suggested by the HTTP specification and is commonly used by web servers.
In the case of a moved page, it's better to employ URL mapping or URL redirection by returning a 301 Moved Permanently response.
This can be configured in most server configuration files or through URL rewriting.
However, most websites don't make use of these options, so they stick with the 404 error.
A 404 error indicates that the server itself was found, but the server was not able to retrieve the requested page.
This is different from a DNS error, which appears when the given URL refers to a server name that does not exist.
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Causes and Troubleshooting
A 404 error is a frustrating experience, but it's often a simple issue to resolve. The most common causes of a 404 error are mistyped URLs, moved or deleted pages, and DNS issues.
A single spelling mistake in the URL can prevent the server from finding the intended page. This is a common problem that can be easily fixed by double-checking the URL.
DNS issues can also cause 404 errors. This happens when the domain name isn't correctly pointed to the server, preventing the system from locating the requested resource.
Broken or dead links can trigger a 404 error. Whether internal or external, linked content that points to a non-existent page can cause this issue.
Here are some common reasons why a 404 error occurs:
- Mistyped URL
- Moved or deleted page
- DNS issues
- Broken or dead links
- File permissions
- Corrupted .htaccess file
If you're experiencing a 404 error, try restarting your browser or clearing your cache and cookies. This can refresh the connection and resolve the problem.
Fixing and Preventing
Clearing your browser cache is a simple way to troubleshoot 404 errors. Just refresh the web page and see if that resolves the issue.
To troubleshoot 404 errors, check your permalinks. If you're seeing 404 errors everywhere on your website, it could be an issue with your WordPress permalinks. Refreshing your permalink settings on your WordPress site can resolve the issue.
Google Search Console is a free tool that can help you find broken links on your website. It displays 404 errors found by the Google crawler and allows you to mark them as corrected.
Three tools can help you identify 404 errors on your own website: Google Search Console, Dead Link Checker, and W3C Link Checker. Each tool has its own strengths and can be used to find broken links on your site.
To prevent 404 errors, you can set up 301 redirects. This will ensure that users are taken to the correct page even if the original link is broken. You can also check for recent software updates to ensure your website is running the latest version.
Here are some steps to troubleshoot 404 errors:
- Clear your browser cache
- Refresh the web page
- Check your permalinks
- Check your .htaccess file
- Scan for broken links
- Set up 301 redirects
- Check for recent software updates
If you're still encountering a 404 after checking for issues with your .htaccess file, you can try checking for missing redirects.
Personalize Your Page
Customized 404 error pages can be configured to display a site's branding and a more natural description of the error. This is a great opportunity to inject humor into what may otherwise be a serious website.
Many organizations use 404 error pages to showcase their personality, such as Metro UK's polar bear on a skateboard or Left Logic's simple drawing program. These creative approaches can make a visitor's experience more enjoyable.
A custom error page can include a search form or a 404-page widget to make it easier for visitors to find what they're looking for. This can be especially helpful if the page doesn't provide a favicon.
To create a good 404 error page, make sure it matches the style of your website. You can also include links to your homepage or subpages where the content overlaps with what the visitor originally requested.
Here are some ideas for what to include on a 404 error page:
- Links to your homepage or subpages
- A search function for your website
- A sitemap to help visitors navigate your site
- A unique and courteous message informing visitors that the page they're looking for no longer exists
Remember, the goal of a 404 error page is to provide a good user experience and encourage visitors to stay on your site. By personalizing your page and including helpful features, you can turn a frustrating experience into a positive one.
Microsoft IIS and .Htaccess

Microsoft IIS and .Htaccess are two web servers that can help you manage HTTP 404 errors.
IIS, or Internet Information Services, is a web server developed by Microsoft, which can be used to host websites and applications.
The .Htaccess file is a configuration file used by Apache web servers to override settings and customize the behavior of a website.
To set up .Htaccess on your website, you'll need to create a file with a specific name and place it in the root directory of your site.
Curious to learn more? Check out: Iis Http Redirect
Check Your .Htaccess File
The .htaccess file is a powerful tool specific to Apache server environments, enabling you to modify and configure your website's environment without making changes to server config files.
Sometimes, this file may encounter issues as a result of incompatible or malicious plugins, or incorrect settings, which can cause a 404 error page to show up.
To troubleshoot this, you can try disabling your old .htaccess file and creating a brand new one with the following generic rules.
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The .htaccess file can be located in your public_html directory, but it might be hidden from view by default, so you'll need to toggle hidden files to see it.
Other misuses of the .htaccess file include spam link generation, which can produce hundreds of spam links on the website, impacting the site's SEO and resulting in blocklisting by Google.
Conversely, the .htaccess file is also a favorite target for attackers, who exploit it to conceal malware, redirect users, alter php.ini values, and perform other malicious activities.
In some instances, attackers exploit .htaccess files to deny access to website files, disrupting site functionality and impeding website administrators from performing maintenance, updates, or taking down the site.
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Microsoft IIS Substatus Codes
Microsoft IIS Substatus Codes are a set of decimal numbers appended to the 404 status code, returned by Microsoft's Internet Information Services (IIS) webserver software.
These substatus codes are not officially recognized by IANA and are not returned by non-Microsoft servers, making them specific to IIS.
Suggestion: Iis Redirect Http Https

The substatus codes are used to indicate a more specific cause of a 404 error, and are defined by Microsoft's IIS 7.0, IIS 7.5, and IIS 8.0 servers.
Here are some of the substatus codes defined by IIS:
Impact and Reputation
Search engines like Google and Bing will have a negative impression of a site with many 404 errors.
Their crawlers will assume the site isn't well maintained if they keep encountering 404 codes.
Google can decrease a site's placement in search engine results pages (SERPs) or stop indexing it if there are too many 404 error pages.
A site with many broken links can lose visitor trust.
Users may not bother to search further if they're not sure if the desired content is still available.
This can lead to a significant decrease in visitor numbers for the website.
Frequently Asked Questions
What is 404 vs 403?
A 403 Forbidden error occurs when you're trying to access a resource you don't have permission to access, while a 404 File Not Found error occurs when the requested resource doesn't exist on the server. Understanding the difference between these two errors can help you troubleshoot and resolve issues more efficiently.
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