
Creating an HTML email format is a bit like baking a cake - you need to follow a recipe to get the right result. The structure of an HTML email is typically divided into three main sections: the head, body, and footer.
The head section contains metadata about the email, such as the character encoding and the email's title. The body section is where the content of the email lives, and the footer section typically contains a copyright notice or other disclaimers.
A well-structured HTML email format is essential for email clients to render the email correctly, and for search engines to crawl and index the email's content.
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HTML Email Format Basics
HTML emails are formatted and styled using HTML and inline CSS, making them easy to spot in your inbox.
HTML emails are often used for styled, multimedia marketing emails.
These emails can contain a variety of elements, including images, links, and tables, which are formatted and styled using HTML and CSS.
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What Is an HTML Email?
HTML emails are formatted and styled using HTML and inline CSS.
HTML emails are easy to spot - most of the styled, multimedia marketing emails in your inbox are HTML emails.
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Benefits of Rich Text Formatting
You can use the inherent visual elements of HTML email formatting to help focus attention on the various parts of your email content. This is a key benefit of HTML email over plain text formatting.
You can leverage the elements users expect to engage with in an HTML email, such as images, video, and more. This can offer you a superb opportunity to brand your content, just as you would your main website.
HTML email is a rich format for presenting your content, which means you can use visual elements to draw attention to specific parts of your message. This can be especially useful for businesses that want to make a strong impression.
Here are some of the key benefits of using HTML email over plain text formatting:
- You can use visual elements to focus attention on key parts of your email content.
- You can leverage user-friendly elements like images and video to engage your audience.
- You can brand your content in a way that's consistent with your main website.
Multipart/Alternative Format
You need to send HTML email from your server in multipart-alternative MIME format. This means bundling your HTML code, plus a plain-text version of the message, together into one email.
If a recipient can't view your beautiful HTML email, the good old, reliable plain-text version of your message is displayed. This is a nerdy thing, which is why a lot of people mess it up when they try to send HTML email themselves.
You either need to program a script to send email in multipart-alternative MIME format, or use an outside vendor like Mailchimp to deliver email for you. This is because it's a complex task that requires technical expertise.
A multipart MIME message is an email that contains both a plain text and HTML version of the same email. This is what you need to create if you're coding an HTML email from scratch.
Most email tools like HubSpot will automatically provide a plain text version that displays if a recipient's email server requires it. This is a big advantage of using these tools, as it saves you the hassle of creating the plain text version yourself.
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HTML Email Structure
HTML email structure is the backbone of a well-designed email campaign. It's essential to get it right to ensure your messages are readable and effective.
The typical HTML email structure consists of a header, body, and footer. A header typically includes the email's subject, sender, and date.
A well-designed body section includes a clear and concise message, along with any necessary images or links. The body can be divided into sections using HTML tags like div and p.
The footer section often includes a call-to-action, unsubscribe link, and copyright information. It's also a good place to include social media links or other relevant information.
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CSS in HTML Email
CSS in HTML email is a crucial aspect of creating effective and visually appealing emails. CSS can cause issues in email development due to varying levels of CSS support across different email clients and platforms. Unlike web browsers, email clients often have limited or inconsistent CSS rendering capabilities.
To ensure compatibility, it's essential to use inline CSS styles, which apply CSS directly within HTML tags using the style attribute. This is because many email clients default to rendering emails in a restricted or "safe" mode, stripping or ignoring certain CSS properties or attributes.
You can use tools like Campaign Monitor or Premailer to automatically inline your CSS for you, or you can do it manually by applying styles in line for every element in your HTML email. This will help you achieve more consistent results and avoid the frustration of dealing with inconsistent CSS support across different email clients.
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Responsive Design
Responsive design is crucial for HTML emails to adapt to different screen sizes and devices. This ensures a seamless and optimized experience for subscribers, making it infinitely more likely for them to engage and convert on your emails.
To achieve responsive design, it's essential to keep your layout simple and straightforward. This will make it easier to translate the format of your email for different screen sizes.
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Developing truly responsive HTML emails goes beyond the structure and format of your message. Think about how the overall user experience of your email will be perceived on different devices.
Make sure your font choices are legible on mobile as they are on desktop, and use mobile-friendly buttons or calls-to-action (CTAs) in place of hyperlinked text.
Media queries in email allow for responsive design, enabling email templates to adapt and display appropriately across different devices and screen sizes. They provide a way to apply specific CSS styles based on the characteristics of the viewing environment.
Here are some key considerations when using media queries:
- Use them to selectively apply CSS styles that respond to the unique attributes of the viewing environment.
- Utilize media queries to help with coding emails for dark mode by targeting devices using dark mode.
- Use `prefers-color-scheme: dark` or `prefers-color-scheme: light` to adapt your email's styling to match the user's preferred color scheme.
By following these best practices, you can create responsive HTML emails that provide a consistent and user-friendly experience for subscribers, regardless of the device they use to access their emails.
Accessibility and Development
Improving email accessibility is a big commitment, but it's crucial for ensuring your email content is inclusive and can be accessed by all recipients. Inaccessibility in emails can have a significant negative impact on engagement and performance.
Setting table roles as presentation can improve the email experience for those using screen readers or assistive technology. This is a simple step that can make a big difference.
The correct language in the HTML tag should be set to improve the experience for those using screen readers. This is another easy step that can be taken to improve accessibility.
Here are some key tips for improving email accessibility:
- Set table roles as presentation
- Set the correct language in your HTML tag
- Use semantic HTML
- Always include Alt text on your images
- Avoid image-only emails
By prioritizing email accessibility, you create a more inclusive and engaging experience for all subscribers.
Accessible Development Best Practices
Ensuring that your emails are accessible is crucial for inclusivity and engagement. In fact, inaccessibility in emails can have a significant negative impact on performance.
Improving email accessibility takes time and effort, but it's worth it. You can start by setting table roles as presentation, which massively improves the experience for those using screen readers or assistive technology.
Setting the correct language in your HTML tag also makes a big difference, improving the experience for those using screen readers. This is a simple step that can make a significant impact.
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Semantic HTML is another essential aspect of accessible email development. It adds meaning to your code, accurately describing the elements, which helps screen readers make sense of everything.
Always include Alt text on your images, as it not only improves the experience for those using assistive technology but also improves your images-off email experience. Shockingly, only 25% of marketers are currently utilizing proper Alt text on their images.
You should always have a balance of HTML text and images in your emails. If you have a balance, the email is still useful even without images. Here are some email clients that support Alt text:
Development Process
Developing consistent processes and conducting quality assurance (QA) are crucial steps in HTML email development to avoid coding mistakes and ensure high-quality email campaigns.
Developing processes and conducting QA helps email developers deliver email code rapidly and accurately, which is especially important in email development where deadlines are often tight.
In fact, email often moves fast, with no 6-month deadlines to rely on, making it essential to work efficiently and effectively.
Developing an email design system is a recommended approach to streamline the development process and ensure consistency across email campaigns.
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Troubleshooting and Testing
Testing your HTML emails is crucial before sending them out, and it's not just about proofreading the copy. You need to test the design and build as well, which can be overwhelming with so many different email clients to consider.
Fortunately, there are services like Litmus, Email on Acid, and Campaign Monitor that can make testing a lot easier. These services take your HTML email and give you back screenshots of how it renders in various email clients, saving you a ton of time and effort.
If something isn't working right, the troubleshooting process begins. You can tweak and test a few times to fix the issue, and then run another full design test to make sure nothing else broke during the fixes.
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Blocked Images: Troubleshooting Tips
Many email clients block images by default, which can be frustrating for senders. This means your beautiful sales newsletter might just show up as a bunch of empty squares.

To work around image blocking, you can encourage your subscribers to add your "from" address to their whitelist. This can be done by including a note on your signup form or in the subscription confirmation email.
Some email clients, like Yahoo Mail, don't allow recipients to override their image blocking setting for trusted senders. This is why it's essential to design your emails with image blocking in mind.
You can use preheader text to give a proper preview of your email, even if images are blocked. This way, your email won't appear blank in the preview window.
Useful alt attributes can provide a good backup when images are blocked. Make sure to include alt attributes for each image, just like you would for a website.
Important images should have a text caption to describe them. This way, even if the image is not displayed, readers will have access to the message.
Here's a quick rundown of default image blocking settings in popular email clients:
By understanding these default settings, you can design your emails to work around image blocking and ensure a better experience for your subscribers.
Testing Your Email
Testing your email is crucial to ensure it looks good and functions properly in various email clients. Always test your emails before sending them out to avoid the sinking feeling of spotting a typo or design issue after hitting send.
You can use services like Litmus email testing, Email on Acid email testing, or Campaign Monitor design and spam testing to make this process easier. These services will give you screenshots of how your email renders in different email clients, saving you a lot of time and effort.
Testing services are a huge time saver and well worth the cost. You can typically scroll through the whole email, see it with images blocked or images loaded, and get a good idea if there are any problems to fix.
The troubleshooting process begins when you find a problem. If you're lucky, the problem client will be one like Gmail or Outlook that's easy to get your hands on. You can then tweak and test a few times to make it work again and run another full design test to make sure nothing else broke during the fixes.
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Here are some common email clients that can be tough to troubleshoot:
- Lotus Notes
It's essential to go through robust troubleshooting for your template to ensure it works correctly. This process can be time-consuming, but once you've done it, you can reuse your template for future campaigns and adapt it to suit multiple designs.
Best Practices and Guidelines
Coding and designing HTML emails requires attention to detail and adherence to best practices. CSS can cause issues in email development due to varying levels of CSS support across different email clients and platforms.
To ensure seamless email experiences, prioritize responsive design and coding. Coding responsive emails adapts to screen sizes, making it infinitely more likely for subscribers to engage and convert on your emails.
When designing and building emails for mobile, consider factors like screen size, device type, and accessibility. Improving email accessibility is crucial, as inaccessibility can have a significant negative impact on engagement and performance.
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Here are some key best practices to keep in mind:
- Set table roles as presentation to improve the experience for those using screen readers or other types of assistive technology.
- Set the correct language in your HTML tag to improve the experience for those using screen readers.
- Use semantic HTML to add meaning to your code and accurately describe the elements.
- Always include Alt text on your images to improve the experience for those using assistive technology.
- Avoid image-only emails and include live text to convey your message.
By following these best practices, you can create a more inclusive and engaging experience for all subscribers, aligning with ethical considerations and positively impacting the performance and effectiveness of your email campaigns.
CSS Best Practices
Use inline CSS styles in your HTML emails, as many email clients default to rendering emails in a restricted or "safe" mode to prevent potential security vulnerabilities.
This means that certain CSS properties or attributes, such as JavaScript-based styles or external CSS files, may be stripped or ignored. Applying styles in line gives them priority over styles further away, and works around email clients that strip out CSS from the head or external CSS files.
Not all email clients are created equal, and some, like the Gmail app with non-Gmail addresses (GANGA), strip all other types of CSS. It's essential to run your CSS through a validator, such as W3C, to ensure it's valid and will work across different email clients.
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You can use an email service or tool that will automatically inline your CSS for you, such as Campaign Monitor, which has tools to take styles from the head or an external file and apply each style to the appropriate elements in line.
However, there are certain styles that perform poorly inline, such as specifying :hover states for links. It's generally worth keeping the styles in the head as well as in line, as the extra download size is outweighed by the benefit of covering all your bases.
Here are some key benefits of using inline CSS styles:
- Priority over styles further away
- Works around email clients that strip out CSS
- Validates CSS for consistency across email clients
Remember to minify your email code to reduce file sizes, especially for complex email templates.
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Free by Engage Bay
Free by Engage Bay is an excellent resource for anyone looking to create professional-looking HTML email templates without breaking the bank. With over 1,000 beautifully made templates to choose from, you're sure to find one that fits your business's needs.
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You can customize the templates to add your own content and style, and the templates are responsive, so they'll look great on any device. The CTAs (calls-to-action) are perfectly placed, and the colors complement each other.
One of the best things about Engage Bay's templates is that they're free to use. You can export the HTML file to your local drive and upload it to your preferred email marketing tool.
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Design and Content
Coding and design guidelines for the inbox are essential for creating effective HTML email formats. Take the HTML and CSS skills you’ve learned building websites and apply them to email’s unique format.
When building the content of your email, consider the coding and design guidelines mentioned earlier. These guidelines will help you create a visually appealing and user-friendly email that showcases your content effectively.
Remember to apply the HTML and CSS skills you've learned to the design of your email, just as you would for a website. This will help ensure your email looks great across different devices and browsers.
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Design System

A well-structured design system is essential for creating consistent and efficient email development. It's a collection of reusable components, guidelines, and assets that establish a standardized framework for designing and coding emails.
Having a design system can help you streamline the development process, improve efficiency, and reduce the likelihood of coding mistakes. It's a valuable asset in maintaining code quality and aligning with brand guidelines.
A simple layout is key to ensuring your HTML email looks great across different screen sizes and devices. Complex elements like multiple columns and floated images can make it difficult to translate the format of your email for different screen sizes.
To develop truly responsive HTML emails, you need to think about how the overall user experience of your email will be perceived on different devices. This includes considering font choices, button design, and calls-to-action (CTAs) that are mobile-friendly.
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Password Reset
A password reset email doesn't need to be elaborate, and a good template can make all the difference.
The Password Reset HTML Email Template by Foundation Framework is a great example of this. It's simple, yet effective, and can be customized with just a few tweaks.
All you need to do is change the button's color to one of your brand colors, and you're all set. Plus, this template can be used with any tool, making it very versatile.
You can try making some changes to the template, or download it and preview it to see how the features were implemented.
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Company News by Campaign Monitor
The Company News HTML Email Template by Campaign Monitor is a great option for sending company news to your customers. It's image-heavy, making it a great fit for fashion or contemporary brands.
This template has been tested on different email clients and devices to ensure a consistent user experience across platforms. It's a versatile option for many industries and purposes.
To use this template, you'll need to sign up on Stripo's free tier, which allows you four email exports.
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Minimalist Welcome

A minimalist welcome design can be a great way to make your content shine. This approach focuses on using whitespace effectively to keep the attention on your words and visual elements.
The Minimalist Welcome HTML Email Template by MailBakery is a great example of this. It's an easy, fully responsive design that makes the most of whitespace.
With this template, you can simply download it and upload it to your preferred tool, whereas other templates require you to use their software to access their templates. This can be a big time-saver and a lot less hassle.
This template has been tested on 40 email clients, so you can be sure it will appear flawlessly on various platforms, including Outlook, Gmail, and any other email provider. Your message will still be effective regardless of what email provider your subscriber uses.
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Plain Text and Webpage Version
Having a plain text version of your HTML email is crucial because some email clients and user settings can't load HTML. This can lead to a poor user experience and even flag your email as spam.
You can easily create a plain text version in HubSpot, which will automatically provide a plain text version that displays if a recipient's email server requires it. Some email tools will also generate a plain text version automatically.
A plain text version is exactly what it sounds like – an alternative version of your HTML email that renders in completely plain text. This is important because it will be displayed if a recipient's email client or security system doesn't allow HTML email.
You can also create a webpage version of your email, which is like giving your email a fail-safe button. If your email renders poorly in an email client, subscribers can click "view as web page" and see the email as you intended it to be.
In HubSpot, there's an option to turn on that will generate a web page version automatically. This is a great feature to have, especially if you're unsure how your email will render in different email clients.
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Styling and Images
Email clients default to rendering emails in a restricted or "safe" mode, stripping or ignoring certain CSS properties or attributes, such as JavaScript-based styles or external CSS files. This is why all emails should be coded with inline styles.
To ensure optimal compatibility and rendering across different email clients, consider the following: over 70% of all email clients now support the use of background images, but it's essential to know where images won't load and have fallbacks and workarounds in place.
Optimize your background images by keeping the file size as low as possible, especially when using multiple background images in your email. Make sure to use widely supported image formats like PNGs and JPGs, and avoid using other image file types.
Testing and previewing are crucial to ensure that background images are loading correctly and have the desired effect on your email. Consider the accessibility of your emails when using background images, making sure that text remains readable and accessible both with and without the background image.
Here's a list of popular email clients and their default image display settings:
Spacing

Spacing is a crucial aspect of creating visually appealing emails. You have a multitude of options to code spacing in your emails.
Using cellpadding on your tables is one way to achieve spacing. However, relying on traditional table-based approaches or inline padding tends to offer better cross-client compatibility.
It's essential to test your emails in different clients and platforms to ensure consistent rendering. Testing is crucial for spacing, just like it is for other elements.
There isn't really a right or wrong way to code spacing in your emails, as different developers often have their preferred methods. However, some methods are more universally supported than others.
You can use a combination of methods, such as empty table cells, line breaks, and inline CSS padding and/or margins. Here are some common methods for coding spacing in emails:
- Using cellpadding on your tables
- Utilizing empty table cells
- Using line breaks
- Using inline CSS padding and/or margins
- A combination of all of the above
Modern CSS techniques like flexbox and grid for spacing are not universally supported in all email clients. Therefore, it's best to stick with more traditional methods for better cross-client compatibility.
Using Font Stacks

Using font stacks is a recommended approach for ensuring font consistency and fallback options in HTML emails. Font stacks allow you to specify multiple fonts in the CSS font-family property, providing a hierarchy of font choices that the email client will attempt to render based on availability.
To create a font stack, simply list multiple fonts in the font-family property, separated by commas. For example: "font-family: Roboto, Arial, sans-serif". This tells the email client to use Roboto as the primary font, then Arial if Roboto is not available, and finally a system sans-serif font.
It's worth noting that Google Fonts are not well supported in the Gmail client, so it's best to include them as a top level font in your stack and have them fallback to widely supported fonts such as Arial.
When choosing fonts for your font stack, consider widely available fonts and include generic font categories (such as "serif", "sans-serif", or "monospace") as part of the stack to increase compatibility.
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Background Images
Over 70% of all email clients now support the use of background images, but you still need to consider where your images won't load and have fallbacks and workarounds in place.
Optimize your background images to keep the file size as low as possible, especially when using multiple background images in your email to avoid long loading times.
Use widely supported image formats like PNGs and JPGS, and avoid using other image file types to keep up consistent support.
Testing and previewing are crucial when using background images, so constantly test your emails to ensure the images are loading and having the desired effect, and also to test that the fallbacks are loading correctly.
Here are some key considerations to keep in mind:
By considering these factors, you can effectively use background images in your emails to create a visually appealing and engaging experience for your audience.
Client-Specific Issues
You'll want to refer to the Ultimate Guide to CSS Support in Email to see which selectors and properties are supported and which are not across popular desktop, mobile, and web email clients.
There's no avoiding the testing process, but the CSS support charts will cut out a lot of the frustration for you. Once you've built a few templates, you'll start to know from memory the quickest way to achieve a solid result.
Webmail clients can be a special case when it comes to HTML email rendering, with Gmail coming in at least two different versions, and variations in how the same email appears depending on which version you're working in.
Image Blocking in Clients
Most email clients block images by default, which can have a significant impact on the success of your campaign.
Over 70% of email clients now support the use of background images, but it's essential to have fallbacks and workarounds in place for clients that don't support them.
Popular clients like Gmail, Outlook.com, and Outlook 2019 block images by default, so it's crucial to assume that a decent number of people won't see your images.
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You can encourage your subscribers to add your "from" address to their whitelist, which will allow them to override image blocking settings.
To do this, include instructions on whitelisting or adding the address to their contacts in the subscription confirmation email or your first welcome email.
The table below shows which clients will allow recipients to override image blocking settings for trusted senders:
To improve your results, use alt attributes and captions for important images, and make sure to start the email body with some preheader text to give a proper preview and entice more opens.
Granular Testing for Every Client
Granular testing is a must for email designers who want to achieve perfect consistency across all email clients. In fact, some designers may need to go as far as using nested tables for individual content chunks to have more control over spacing and consistency.
You'll want to test your emails on various email clients, including webmail clients like Gmail, which can have different versions and variations in rendering. For example, Campaign Monitor's testing has shown variations in how the same email appears depending on the version of Gmail being used.
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Testing can be a time-consuming process, but there are great services available that can make it easier, such as Litmus email testing, Email on Acid email testing, and Campaign Monitor design and spam testing. These services will give you screenshots of your email rendering in different email clients.
If you're lucky, you can tweak and test a few times to fix issues, but sometimes it may be a more difficult client, such as a particular version of Lotus Notes, that requires troubleshooting. In this case, you may need to get help from a colleague or reader who can run some tests for you.
In terms of troubleshooting, it's essential to know which CSS selectors and properties are supported and which are not across popular email clients. You can refer to the Ultimate Guide to CSS Support in Email for this information, which will save you a lot of frustration.
Here are some email testing services that can help you:
- Litmus email testing
- Email on Acid email testing
- Campaign Monitor design and spam testing
These services will give you a series of screenshots showing how your email renders in different email clients, allowing you to identify and fix issues quickly.
Featured Images: pexels.com


