
To send a mass email with individual names in Gmail, you need to use the mail merge feature, also known as canned responses.
A canned response is a pre-written email that you can save and use as a template, which can be customized with the recipient's name and other details.
You can create a canned response in Gmail by going to the Gear icon, then Labs, and enabling the Canned responses feature.
To use a canned response, simply type "Canned responses" in the search bar and select the response you want to use.
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Getting Started
To send a mass email with individual names in Gmail, you'll need to create a contact list and use the BCC field to avoid sending emails to multiple recipients at once.
Gmail allows you to send emails to up to 500 recipients at a time, so keep that in mind when planning your email campaign.
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Check Your Eligibility
To get started with mail merge, you'll need to check your eligibility. This requires signing in to a Google Workspace account with one of the eligible plans.

You can choose from several options, including Workspace Individual, Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Standard, or Education Plus.
If you're not sure which plan you have, you can check your account settings. For example, if you have a Business Standard plan, you'll have access to mail merge and other advanced features.
Here's a list of eligible plans to help you get started:
- Workspace Individual
- Business Standard
- Business Plus
- Enterprise Standard
- Enterprise Plus
- Education Standard
- Education Plus
Remember, the plan you choose will determine your access to mail merge and other features.
Log In
To log in to your Gmail account, you need to access your inbox first.
You can do this by logging in to your Gmail account.
Once you have logged in, you can hit the “Compose new mail” button to open a new window.
This is a great way to start creating a new email.
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Preparing Your List
To send a mass email with individual names in Gmail, you'll first need to prepare your list of recipients. This list should include email addresses and custom data points to personalize each email.
You can organize your list using an existing Streak pipeline, a new pipeline created with a CSV import, or just a CSV file. It only takes a few minutes to get started.
Some common data points used for personalizing a mass email are recipients' names, their business name if applicable, general location for regional events, the most recent product they bought, how long they've been a customer, and how they found your product or service.
You can include up to 1,500 recipients in the "To" line per message and send to a maximum of 1,500 recipients per day.
To make it easier, you can create a contact list in Google Sheets with the following columns:
- Email address should always be Column A.
- Enter the category names exactly as they appear written within the curly brackets.
- Every personalization detail should be in a separate cell.
- If you want to include personalized attachments, you can list the URLs of the individual attachments in a separate column.
Adding Recipients
Adding recipients to your mass email is a breeze, and you can do it in a few different ways. You can add up to 1,500 recipients in the "To" line per message, and send to a maximum of 1,500 recipients per day.
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To ensure your message uses the correct recipient name, check their name in Google Contacts. If the recipient isn’t in Google Contacts, mail merge will populate the first and last name based on what you enter in the "To:" line.
You can also add recipients by creating a label in Google Contacts and grouping recipients. When you add the label in the "To:" line in Gmail, the grouped recipients will populate automatically.
If you're using a spreadsheet for recipient information, make sure the column headers and email addresses don't contain special characters other than letters or numbers. This will help you avoid any errors.
Here's a quick rundown of the steps to add recipients from a spreadsheet:
- Open Gmail and click Compose
- Click Use mail merge on the right of the "To:" line
- Turn on Mail Merge and click Add from a spreadsheet
- Select a spreadsheet and click Insert
- Select the columns from your spreadsheet that have recipient info
By following these steps, you can easily add recipients to your mass email and personalize each message with their name and other relevant information.
Personalization
Personalization is a great feature that can make your mass email more engaging. Many mass email tools allow for personalization.
You can customize specific parts of the content, like the recipient's name, to make it more personalized. This can be done in bulk, which is super efficient.
The bulk of the content can remain the same for every recipient, but the personalized parts will make each email unique.
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Mail Merge Options
You can personalize messages with merge tags, such as @firstname and @lastname, to make each recipient feel special.
To easily manage conversations, you'll get the recipient's replies in separate threads, making it easy to keep track of who's responding to what.
You can link a spreadsheet that contains recipient contact information, and use any column as a merge tag to include custom details for each recipient.
The spreadsheet can be used to add a personal touch to each email, making it feel more like a one-on-one conversation.
To access and use the Mail Merge feature, you need to have one of the following Google Workspace editions: Workspace Individual, Business Standard, Business Plus, Enterprise Starter, Enterprise Standard, Enterprise Plus, Education Standard, or Education Plus.
Here are the steps to use Mail Merge:
- On your computer, open Gmail.
- At the top left, click Compose.
- In the "To:" line, add recipients.
- On the right of the "To:" line, click Use mail merge.
- Turn on Mail Merge.
- In your message, enter @.
- Select a merge tag.
- To insert the merge tag, press Enter.
Managing Your List
Managing your list is a crucial step in sending a mass email with individual names in Gmail. You'll need a list of email addresses from your Google contacts and relevant data to personalize each email.
Some common data points used for personalizing a mass email are recipients' names, their business name, general location, the most recent product they bought, how long they've been a customer, and how they found your product or service.
You can organize your list of email addresses and custom data points with an existing Streak pipeline, a new pipeline created with a CSV import, or just a CSV file. It only takes a few minutes to start sending mass emails and scheduling follow-up messages to increase your response rate.
Here are some essential data points to include in your list:
- Recipients' names
- Their business name, if applicable
- General location for regional events, etc.
- The most recent product they bought
- How long they've been a customer
- How they found your product or service (lead source)
Manage
Managing your list can be a daunting task, especially if you're dealing with a large number of contacts. Streak is a game-changer for managing mass email in Gmail.
Streak is a step up from standard email service providers or a paid Google Workspace account.
Bulk Without Being Blocked
To avoid getting blocked by Gmail's spam filters, it's essential to maintain a clean email list. Regularly update your list by removing inactive or bounced addresses.
High bounce rates can trigger spam filters, so it's crucial to remove them. Don't buy email lists, as they rarely result in any leads.
Always obtain explicit consent before emailing recipients. Double opt-in methods, where subscribers confirm their subscription, can improve your reputation.
To avoid spammy content, stay away from all caps, excessive exclamation marks, or words commonly associated with spam. This includes words like "free", "buy now", or "prize."
A balanced image-to-text ratio is also important. Emails that are heavy on images and light on text can raise flags, so ensure a reasonable balance between text and images.
Here are some tips to help you stay compliant with regulations:
Creating a Template
Creating a template is a crucial step in sending a mass email with individual names in Gmail. Start by creating an email draft in your Gmail account.
To include data from the spreadsheet in your email, use placeholders that correspond to column names surrounded by curly braces, such as {{First name}}. This is how you tell YAMM to personalize the message.
The placeholders should match the category names exactly as they appear written within the curly brackets. For example, if you inserted 'First name' for personalization in the template, that's exactly how you'll name it in the contact sheet.
In your Gmail account, create an email draft and type the message for your mass email. Remember to leave a placeholder within double curly brackets wherever you want YAMM to personalize the message.
You can save this message as a template by clicking out of the composing window. It will be housed in your Drafts folder, and you’ll be able to find it later when you initiate the mail merge.
Here are the steps to create a contact list in Google Sheets:
- The email address should always be Column A.
- Enter the category names exactly as they appear written within the curly brackets.
- Every personalization detail should be in a separate cell.
- If you want to include personalized attachments, you can do that, too.
Running the Script
Running the script is a straightforward process. Click Mail Merge>Send Emails in the spreadsheet, and you might need to refresh the page for the custom menu to appear.
You'll then be prompted to authorize the script. If the OAuth consent screen displays a warning saying "This app isn't verified", select Advanced>Go to {Project Name} (unsafe) to continue.
Click Mail Merge>Send Emails again to proceed. Now you're ready to paste the email template subject line and click OK.
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