Don't worry if you're not sure how to cancel your NordVPN free trial - it's easy once you know the steps.
First, make sure you've read the terms and conditions of your NordVPN free trial, as outlined in the "NordVPN Free Trial Terms" section.
To cancel your free trial, you'll need to log in to your NordVPN account, which can be done through the "Logging in to Your NordVPN Account" section.
You'll then need to navigate to the "Subscription" or "Account" section of your account, where you can find the option to cancel your free trial.
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Request Refund
You should contact customer support to request a refund, rather than canceling manually. This ensures you don't miss the 30-day window for a refund.
To start, reach out to customer support at [email protected] or via live chat on the website. You can also access live chat support by clicking the Support button on the bottom-right corner.
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When sending your refund request, include your NordVPN username or email address associated with your account, the reason for your request, the date of the purchase, and the amount paid. This information is crucial for processing your refund.
It may take up to 10 days for the refund to reach your bank account, so be patient.
Here's a list of the information you'll need to provide for a refund request:
- NordVPN username or email address associated with your account
- Reason for your request
- Date of the purchase
- Amount paid
Cancelling NordVPN
To cancel NordVPN, you'll need to access your account settings.
You can do this by logging into your NordVPN account and navigating to the 'Account' section.
Click on 'My Account' and then select 'Subscription' from the dropdown menu.
To cancel your subscription, click on the 'Cancel Subscription' button.
This will initiate the cancellation process and you'll receive a confirmation email.
The cancellation will take effect at the end of your current billing cycle.
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Step-by-Step Instructions
To cancel your NordVPN free trial, you need to access your account through NordAccount. Sign in to your account to proceed.
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First, click the Billing option from the bar on the left. This will take you to the subscriptions section of your account.
Next, select the Subscriptions tab to view your current subscription status. From here, you can manage your auto-renewal settings.
To cancel auto-renewal, click the Manage option next to it and select Cancel auto-renewal. If you've canceled successfully, you should receive a confirmation email.
Here's a quick summary of the steps:
- Go to NordAccount and sign in.
- Click the Billing option from the bar on the left.
- Select the Subscriptions tab.
- Click the Manage option next to Auto-Renewal.
- Click Cancel auto-renewal.
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