Spotify can be frustrating to lose access to, especially when you're in the middle of a great playlist or podcast.
Check your internet connection first, as a stable internet connection is required to stream music on Spotify.
If your internet connection is stable, try restarting your device or router, as this can often resolve connectivity issues.
This simple step can often get Spotify back online and running smoothly.
Troubleshooting Steps
Firewalls and VPNs can sometimes prevent Spotify from connecting to the internet, so try adjusting these settings to see if it solves the issue.
If your internet connection is unstable, Spotify might lose its ability to connect to the internet and default to offline mode. This is because a weak or frequently disconnecting connection can cause Spotify to malfunction.
To diagnose the cause of these errors, you can try checking if your device has a stable internet connection. If your Wi-Fi or mobile data connection is weak or frequently disconnects, Spotify might not be able to connect to the internet.
Data saving features can also prohibit extensive data usage, so make sure to keep Spotify out of this list. To do this, go to the Settings menu, click on Wireless & Networks, and then tap on Data Saver below the data usage to exempt Spotify from this list.
Network issues and firewall restrictions can also cause Spotify to say offline, even if your device has a stable internet connection.
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Internet Connection Issues
Internet Connection Issues can be frustrating, but they're often easy to fix. A stable internet connection is essential for Spotify's streaming capabilities.
Verify your Wi-Fi connection by checking your settings to ensure your device is properly connected to a Wi-Fi network. If you're at home, try moving closer to your router or rebooting it.
Weak or fluctuating mobile data signals can impact Spotify's connectivity, so check the signal strength and try toggling 'Airplane Mode' on and off to reset the connection.
Switching to a different network might provide the stability Spotify needs to connect online again. If Wi-Fi isn't working well, try switching to mobile data or vice versa.
Resetting your network settings can help with persistent connection problems. On iOS, go to Settings > General > Reset > Reset Network Settings; on Android, go to Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth.
This will remove saved Wi-Fi networks and Bluetooth pairings, so be prepared to reconnect afterward.
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Firewall and VPN Settings
Firewalls can sometimes block Spotify from accessing the internet, so let's check the firewall settings.
If you're using a VPN, try turning it off, as VPNs can interfere with network-dependent apps like Spotify. Disable VPN temporarily to see if Spotify reconnects.
Firewalls and VPNs are like additional layers of security, but they can also prevent Spotify from connecting to the internet. Adjust these settings to see if your Spotify keeps saying offline issue can be fixed well.
To check if the firewall is blocking Spotify, press 'Windows + R' to open the Run dialog box, then type 'firewall.cpl' and hit Enter. In the Firewall settings, select "Allow an app through Windows Defender" and search for 'Spotify.exe'.
Here are the steps to check the firewall settings:
- Press ‘Windows + R’ to open the Run dialog box.
- Type ‘firewall.cpl’ and hit Enter to open the Firewall settings of your system.
- In the left-hand menu, select “Allow an app through Windows Defender”.
- Click ‘Change Settings’ and search for ‘Spotify.exe’.
- Check the options for both Private and Public.
- Hit the OK button, and you're good to go!
Account and App Settings
Clearing cache data can resolve the issue, as it can be a substantial source of app failure, taking up more than 3-4 GBs. To clear cache data on Android, navigate to the Settings menu, choose Apps, select Spotify, and then Storage, where you'll find the Clear cache option.
Device settings and data saver mode can also cause the issue. Both Spotify and your device may have settings that limit data usage, such as Data Saver or Low Data Mode, which can restrict Spotify's ability to use background data.
To check account settings and sync, log out of Spotify on all devices if you frequently switch between accounts. This will help resolve account sync problems that may be causing the "Spotify is offline" issue.
Premium users can enjoy offline mode, but it's essential to turn it off to enjoy online music. To do this, launch Spotify, find the settings, and turn off the offline mode.
Free account users need to reconnect periodically to maintain synchronization. If you're a free user, log in while connected to a network to reset the time frame.
Here are the steps to disable offline mode in Spotify:
- Tap the Settings icon in the top right corner of your screen.
- Scroll to the Playback section and ensure Offline Mode is toggled off.
- If Offline Mode was previously enabled, Spotify may take a moment to resync to online mode. Close and reopen the app if it doesn't connect immediately.
Reinstall and Reconnect
Reinstalling the Spotify app can be a simple fix for offline issues. You can uninstall the app from the Apps section of the Settings app and then download and reinstall it from the Spotify website, App Store, or Google Store.
If you're a Free user, you'll need to reconnect to the internet periodically to maintain synchronization. This will reset the 30-day limit on Offline Mode.
To get Spotify back online, try forcing stopping the app and clearing its cache. You can do this by clicking on the Phone's default settings, selecting Spotify, and then clicking on 'Force Stop' and 'Clear Cache'.
Reconnect Account Online
You can reset the 30-day limit for Offline Mode by logging in while connected to a network.
Free account users need to reconnect periodically to maintain synchronization.
Log out of Spotify on all devices if you frequently switch between Spotify accounts on multiple devices.
This can help fix the "Spotify is offline" issue caused by account sync problems.
Reconnecting online will also verify your account and allow you to continue using Offline Mode.
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Reinstall the App
If you're experiencing Spotify offline issues, reinstalling the app might be just what you need to get back to streaming your favorite tunes. This is because reinstalling the app can often resolve connectivity problems.
To start, head to the Apps section of your device's Settings app to uninstall the Spotify app. Don't worry, this is a reversible process, and you can always download it again later.
Next, visit Spotify's official website, or the App Store or Google Store, to download and reinstall the Spotify app. Make sure to sign in to your account once the app is installed.
Clearing cache data is also a good idea, especially if you have a large amount of data stored. For Android users, navigate to the Settings menu, select Apps, and then choose Spotify. From there, select Storage and hit the Clear cache option to clear out any unnecessary data.
Understanding the Issue
The Spotify says offline issue can be frustrating, especially when you know you have a stable internet connection.
Network issues are a common reason for this problem, and poor Wi-Fi connectivity or network disruptions can trigger it.
Firewall settings can also inadvertently block Spotify's access to the internet, leading to the Spotify keeps saying offline problem.
Enabling Spotify's offline mode can sometimes cause this miscommunication, so it's essential to check if this is the case.
Besides these factors, an outdated Spotify app, Spotify cache files, and more can also cause the Spotify says no internet connection error.
General Fixes
Let's try to fix the Spotify says offline issue by starting with some general fixes.
First, check your internet connection. A stable internet connection is essential for Spotify to work properly.
Restart your device to see if it resolves the issue. Sometimes, a simple reboot can fix connectivity problems.
Check your Spotify app for updates and install the latest version. Outdated apps can cause connectivity issues.
Make sure your Spotify account is active and not suspended. If your account is suspended, you won't be able to use Spotify.
If you're using a VPN, try disabling it and see if it resolves the issue. VPNs can sometimes interfere with Spotify's connectivity.
Lastly, try uninstalling and reinstalling the Spotify app. This will reset the app and might resolve the issue.
Frequently Asked Questions
Why is my Spotify showing offline?
Your Spotify account may be showing offline if you're not connected to the internet. Try logging out and logging back in to resolve the issue
Sources
- https://www.audfree.com/spotify-music/fix-spotify-says-offline.html
- https://www.cashify.in/spotify-is-currently-set-to-offline-how-to-fix
- https://www.spotikeep.com/blog/spotify-says-offline.html
- https://www.tunepat.com/spotify-music-tips/fix-spotify-says-offline.html
- https://www.drmare.com/spotify-music/fix-spotify-is-offline.html
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