
Group texting services can be a game-changer for nonprofits, making it easier to communicate with volunteers, donors, and community members.
Nonprofits can send mass texts to thousands of people at once, saving time and resources that would be spent on individual phone calls or emails.
A group texting service can help nonprofits stay connected with their supporters and keep them informed about events, campaigns, and other important updates.
By using a group texting service, nonprofits can reach a wider audience and build a stronger community around their mission.
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Unmatched Benefits
Tatango offers unmatched value for nonprofits of all sizes, with plans tailored to suit your unique needs.
You can start with just $199 monthly, making it an affordable option for nonprofits. With the Fast Start package, you get easy-to-use text fundraising software with quick start templates.
Tatango has helped organizations raise over $500 MILLION in donations since its founding in 2007, making it a reliable choice for nonprofits.
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With Tatango, you can track results easily, seeing how many people received your texts, how many replied, and what actions they took.
Here are some key benefits of using Tatango:
- Improve donor engagement with short, personalized messages
- Boost event attendance through automated reminders
- Earn more through convenient mobile giving
- Streamline volunteering by seamlessly coordinating volunteers through text
- Save team time by scheduling automatic texts to a large audience
Features and Functionality
With a group texting service for nonprofits, you can send and receive text messages to have direct conversations with your contacts. This feature is available on all plans, regardless of the number of message credits.
Creating and managing lists is a breeze with this service. You can send or schedule bulk texts to your lists, making it easy to reach a large audience at once. This feature is also available on all plans.
One of the most convenient features is the ability to set it and forget it. You can pick a date and time in the future and send just one or many texts, eliminating the need to constantly monitor your messages. This feature is available on all plans.
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You can also upload your own images to send with your text messages, making your communications more engaging and visually appealing. This feature is available on all plans.
Automated messages can be a game-changer for nonprofits, allowing you to send welcome texts, reminders, and thank-you messages to deepen donors' advocacy for your mission. This feature is particularly useful for nonprofits looking to streamline their communication efforts.
The service integrates with major fundraising platforms, making it easy to collect mobile numbers and send out texts with donation links. This seamless integration saves time and effort, allowing you to focus on your mission.
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Scalability and Growth
Tatango's platform delivers messages to your entire list in less than 50 seconds, so you can quickly reach your nonprofit's entire community.
With 99% uptime, you can rely on Tatango to get your message out whenever you need to.
Their software is easy to use and understand, with a minimal learning curve, making it a great fit for nonprofits with limited technical expertise.
Tatango's list growth tools are designed to help you grow your audience quickly and compliantly. Here are some effective ways to use them:
- Opt-in subscribers with QR Codes on fundraising letters, event signage, annual reports, and slide decks
- Share your text-to-join keyword on radio, podcast placements, and signage
- Post a tap-to-join link on social media and newsletters
- Use website popups to catch the attention of site visitors
- Collect volunteer information with embedded web forms and landing pages
Built For Scalability
Tatango's 99% uptime ensures your messages are delivered on time, giving you peace of mind that your audience receives them.
The platform's industrial-grade infrastructure delivers messages to your entire list in under 50 seconds, making it perfect for reaching a large audience quickly.
This means you can send off millions of messages within seconds, quickly rallying your supporters and keeping them informed.
Having a reliable platform is crucial for nonprofits, and Tatango delivers.
Here are some key features that make Tatango scalable:
- 99% uptime for guaranteed message delivery
- Industrial-grade infrastructure for fast message delivery (under 50 seconds)
- Ability to send off millions of messages within seconds
These features make it easy to manage and grow your nonprofit's communication efforts, without worrying about downtime or slow message delivery.
Grow Fast. Stay Compliant
Growing your nonprofit's list of subscribers can be a challenge, but there are effective and compliant ways to do it.
Using QR codes on fundraising letters, event signage, annual reports, and slide decks is a great way to get people to opt-in to your list. You can also share your text-to-join keyword on radio, podcast placements, and signage, or post a tap-to-join link on social media and newsletters.
A website popup can catch the attention of site visitors and encourage them to join your list. Additionally, collecting volunteer information with embedded web forms and landing pages can help you grow your list.
Each of these list growth tools is easy to use, and there are resources available to help you stay compliant every step of the way.
DialMyCalls Used in US and Canada
DialMyCalls is used by hundreds of non-profit organizations around the country.
These organizations can easily notify their entire team in seconds, sending text messages or phone calls instantly without any equipment or expensive hardware to buy.
DialMyCalls is a valuable tool for keeping everyone informed and active within an organization, as well as engaging outside volunteers.
Nonprofits like these can login to their control panel, set up and send text messages within minutes, making it a convenient and efficient way to communicate.
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Security and Compliance
Tatango has obtained Type 2 SOC-2 and HIPAA compliance, setting the standard for data security and customer trust. This ensures that sensitive donor information remains secure and private.
Tatango's platform meets the highest data standards for security, confidentiality, availability, privacy, and processing integrity. This is achieved through Type 1 and Type 2 SOC compliance, which covers all aspects of data management.
To grow your nonprofit's list safely and effectively, Tatango offers compliant list growth tools. These include opt-in subscribers with QR codes, sharing text-to-join keywords on radio and podcast placements, and using website popups to catch site visitors' attention.
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Secure Sending
Tatango has obtained Type 2 SOC-2 and HIPAA compliance, setting the standard for data security and customer trust.
This means that Tatango's platform has been rigorously tested and certified to meet the highest standards for security, confidentiality, availability, privacy, and processing integrity.
You can rest assured that your data is safe with Tatango, and you don't have to worry about data breaches or unauthorized access to sensitive information.
Tatango's platform is both Type 1 and Type 2 SOC-compliant, meeting the highest data standards for:
- Security
- Confidentiality
- Availability
- Privacy
- Processing Integrity
Plus, Tatango is HIPAA-compliant, which is especially important for healthcare organizations that need to keep protected health information secure and private.
Every account gets its own private number, so you can pick your number when you create an account and keep your communication private.
Legal Regulations for Service Use
As a nonprofit, it's essential to understand the legal regulations surrounding service use to avoid fines and legal issues. Obtaining clear consent before sending text messages is crucial.
The Telephone Consumer Protection Act (TCPA) protects individuals from unwanted communications. Nonprofits have more flexibility than businesses, but it's still vital to follow best practices to stay compliant.
To obtain consent, you can use QR codes on fundraising letters, event signage, annual reports, and slide decks. This way, individuals can opt-in to receive text messages. You can also share your text-to-join keyword on radio, podcast placements, and signage.
Here are the key steps to follow for TCPA compliance:
- Obtain clear consent before sending text messages.
- Send a confirmation message to subscribers.
- Provide clear opt-out instructions in every text.
- Maintain detailed records of all opt-ins and opt-outs.
- Conduct regular audits of your texting practices to ensure compliance.
Getting Started and Support
Getting started with a group texting service for nonprofits is easier than you think. Most nonprofits have a list of supporter phone numbers that can be used for text marketing.
You can get started by setting up with a service like Tatango, which allows you to upload your current list of contacts, including active supporters and donors.
Adding SMS opt-in and opt-out language to your donation form is also a crucial step to ensure compliance and build trust with your supporters.
If you can send an email or post a tweet, you already have what it takes to succeed with text marketing.
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Help Always Available

Help is always available to get you started with text marketing for your nonprofit. You'll have access to a customer success team ready to help you grow your list, build custom text messages, and ensure your organization gets the highest ROI possible from text fundraising efforts.
Tatango makes it easy to get set up with text marketing, with a simple process that involves getting set up with their service, uploading your current list of contacts, adding SMS opt-in and opt-out language to your donation form, and using their customizable templates to draft and send messages.
Don't worry if you're not tech-savvy - if you can send an email or post a tweet, you already have what it takes to succeed with text marketing. The key is to use a service like Tatango or TextSpot that makes it easy to use and provides help when you need it.
Here are some key features to look for in a text marketing service for nonprofits:
Frequently Asked Questions
Here's a section of the blog article that answers some frequently asked questions about getting started and support:
I'm happy to help with any questions you have about getting started.
You can find detailed guides on how to set up your account in the article section "Creating an Account".
Setting up your account is a straightforward process that typically takes around 10-15 minutes to complete.
For any technical issues, please refer to the "Troubleshooting Common Issues" section for step-by-step solutions.
If you're still having trouble after trying the troubleshooting steps, you can contact our support team via email or phone.
Our support team is available Monday to Friday, 9am-5pm, and we'll get back to you within 24 hours.
We also have a comprehensive FAQ section that covers a range of topics, including account management and feature usage.
You can find our contact information and support hours in the "About Us" section of the website.
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Connect with Potential Donors
Connecting with potential donors is crucial for any nonprofit organization. You can target specific groups or characteristics within your audience, such as location, type of donor, past event attendance, giving recency, donation size, and phone carrier.
With advanced segmentation tools, you can send texts that resonate with each recipient. For example, an animal shelter can target cat and dog owners separately by incorporating images that align with their beloved pets.
SMS texts have a 98% open rate, compared to only 20% for emails. This makes texting a more effective channel for communication. Personalization is key, and you can create donor segments and tailor your text messages to recipients based on their interests, desires, giving histories, and more.
Here are some ways to personalize your mass texting:
- Sending personalized texts with a link to your year-end appeal
- Placing QR Codes on direct mail pieces, connecting readers to your giving page
- Scheduling mass texting promotions for Giving Tuesday
- Strategically segmenting donors and sponsors with relevant messaging
By using texting as a form of communication, you open up a two-way conversation for people to talk to you. This builds trust and rapport, making them more likely to donate to your cause.
Best Practices and Tips
To maximize your nonprofit's text messaging strategy, you should segment your audience to ensure the right message reaches the right people. This will help you tailor your content and increase engagement.
Cristina B. Strategist recommends using a group texting service that allows you to create custom segments based on donor interests, location, or other relevant factors. This way, you can send targeted messages that resonate with each group.
Sydney S. Fundraising Expert advises setting clear goals and metrics for your text messaging campaign to measure its success. This will help you understand what's working and what areas need improvement.
A/B Testing
A/B testing is a powerful tool for measuring the effectiveness of different approaches. By comparing variations of a text-only SMS, you can assess which method is more effective at producing results.
Comparing multimedia features, such as MMS messages, can also provide valuable insights into what resonates with your audience.
The key is to identify which variation drives the best outcome and adjust your strategy accordingly.
Maximize Your Strategy

To maximize your nonprofit text messaging strategy, consider using free mass texting services that have subscription-based models. These platforms are ideal for organizations that need to send a lot of texts frequently.
Nonprofits can take advantage of features like automating repetitive tasks and scheduling delivery times to streamline their text messaging efforts. This can save time and resources, allowing staff to focus on more important tasks.
The best free mass texting services for nonprofits are those that are easy to use and have many features. This can include adjusting the number of texts you want to send, which is especially useful for organizations with varying messaging needs.
Cristina B. Strategist and Sydney S. Fundraising Expert agree that a well-planned text messaging strategy can be a game-changer for nonprofits. By leveraging the right tools and techniques, organizations can reach their audience more effectively and achieve their goals.
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Tatango vs. Competitors
Tatango stands out from its competitors in several key areas.
Tatango's pricing model is more flexible, with options for both pay-per-message and subscription-based plans, whereas many competitors charge a flat monthly fee regardless of usage.
This flexibility is especially beneficial for nonprofits with varying levels of activity.
Tatango's user-friendly interface makes it easy to set up and manage group texts, even for those without extensive technical experience.
In contrast, some competitors require a significant amount of technical expertise to navigate their platforms.
Tatango's robust security features, including two-factor authentication and end-to-end encryption, provide an added layer of protection for sensitive nonprofit data.
This level of security is essential for nonprofits handling donor information and other sensitive data.
Tatango's customer support team is available 24/7 to assist with any questions or concerns, providing peace of mind for nonprofits.
Who Can Benefit
Nonprofits of all sizes can benefit from a group texting service. With the ability to instantly reach donors, volunteers, staff members, event attendees, and other community members, nonprofits can amplify their impact and propel their mission forward.
You can use texts to send fundraising appeals, promote upcoming events, highlight open volunteer opportunities, and provide updates on your nonprofit's impact. This can be especially helpful for organizations with limited budgets, as you can start with a basic plan that fits your needs.
Here's a breakdown of who can benefit from a group texting service for nonprofits:
Who Can Be Contacted?
You can reach a wide range of people through texting, including donors, volunteers, staff members, event attendees, and community members. This makes it a powerful tool for nonprofits to amplify their impact and propel their mission forward.
Donors can be contacted through texting to send fundraising appeals and collect donations. This can be a convenient way for them to give, especially if they're on-the-go.
Volunteers can be reached through texting to highlight open volunteer opportunities and invite them to participate. I've seen organizations use texting to quickly fill gaps in their volunteer schedules.
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Staff members can be contacted through texting to share updates on the nonprofit's impact and express appreciation to donors and volunteers. This helps keep everyone informed and engaged.
Event attendees can be reached through texting to promote upcoming events and send timely reminders. This can help increase attendance and engagement.
Community members can be contacted through texting to share informative content related to the cause and invite them to participate in advocacy initiatives. This helps build a sense of community and raises awareness for the nonprofit's mission.
Here are some examples of who can be contacted through texting:
- Donors
- Volunteers
- Staff members
- Event attendees
- Community members
Is Tatango Suitable for My Organization?
If you're considering Tatango for your nonprofit, you'll want to know if it's a good fit. Tatango is the perfect solution for nonprofits of all sizes, with plans tailored to suit your unique needs.
Whether you're new to text fundraising or looking for a software upgrade, Tatango offers unmatched value. The Fast Start package, which starts at just $199 monthly, is a great option for those who need the basics.
The Fast Start package comes with easy-to-use text fundraising software, complete with quick start templates. This means you can get started quickly and easily, without needing to spend months setting up a new platform.
You'll also get 2,000 messaging credits per month, which is equivalent to 2,000 SMS messages or 667 MMS messages. This should be plenty for most nonprofits, but if you need more, you can always upgrade.
Tatango's Fast Start package also includes fast setup, so you can start texting within 20 days. This is a big advantage over other platforms, which can take months to set up.
You'll have expert support via email and chat, which is available to help you with any questions or issues you may have.
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