
If you're struggling to make ends meet, you're not alone. Many low-income households face the challenge of accessing reliable internet, which is a necessity in today's digital age.
One way to get free WiFi is through the Federal Communications Commission's (FCC) Lifeline program, which offers a discount on broadband services for eligible low-income consumers.
Some providers, like Comcast, offer a low-cost internet plan that's eligible for the FCC's Lifeline program, with speeds of up to 15 Mbps for just $9.95 a month.
In addition to these providers, many public libraries offer free WiFi to anyone with a library card, making it a great option for those who can't afford internet at home.
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Government Assistance
The Lifeline program is a government-funded initiative that provides a discount on internet and phone services for limited-income households, offering a $9.25/month discount or $34.25/month for those on Tribal lands.
To qualify for Lifeline, your household income must be at or below 200% of the Federal Poverty Guidelines, or a member of your household must receive a government benefit such as SNAP, Medicaid, or SSI.
You can use Lifeline to get a discount on a landline, cellphone plan, home internet service, or even an internet and phone bundle.
A household can also qualify for Lifeline if a member participates in a Tribal-specific program, such as one on Tribal lands.
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Low-Income Programs
Low-income programs can help make internet access more affordable. Many internet service providers (ISPs) offer their own low-income assistance programs, such as Comcast's Internet Essentials, which offers low-cost internet for eligible families.
Some ISPs require additional verifications for their student-only, low-cost programs. If you don't qualify for a discounted internet program, you can check out some cheap Wi-Fi plans. The Affordable Connectivity Program (ACP) was a federal program that helped millions of households get online, but its funding ran out in early 2024.
The ACP provided a discount of up to $30 a month (or $75 on Tribal lands) to help cover internet costs. It also provided a one-time discount to help folks buy a computer or tablet. Despite its end, there are still other ways to save, such as programs like Lifeline and low-cost internet plans offered by many providers.
Here are some specific low-income programs offered by ISPs:
You can also check out the Chicago Connected program, which provides free high-speed internet service to approximately 100,000 CPS students in Chicago. The program provides either high-speed internet or a district-provided hotspot at no cost.
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Low-Income Options from Providers
You can get discounted internet from top providers, starting at just $9.95 a month. Optimum Advantage Internet offers up to 50 Mbps for $14.99 a month, and Access from AT&T offers up to 100 Mbps for under $30 a month.
Cox Connect2Compete is another option, providing up to 100 Mbps for $9.95 a month to households with one K-12 student or those participating in certain government programs.
Mediacom Connect2Compete offers up to 25 Mbps for $9.95 a month, while Spectrum Internet Assist has varying speeds. Xfinity Internet Essentials offers up to 75 Mbps for $14.95 a month.
Here are some low-income internet options from top providers:
Keep in mind that these prices and speeds may vary depending on your location and the provider's availability.
Specific Provider Options
Optimum Advantage Internet offers a low-income option for just $14.99/month, providing speeds up to 50 Mbps.
Some providers require a credit check, but not Optimum Advantage Internet, and they also don't charge installation fees or contracts.
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For those who qualify, AT&T's Access program provides internet up to 100 Mbps for $30/month with no contracts, installation fees, or deposits.
Here are some specific provider options for low-income individuals:
Xfinity Internet Essentials also offers the option to purchase a low-cost computer for $149.99 plus tax, which can be a great benefit for those who need a device to access the internet.
Access from AT&T
Access from AT&T is a great option for those who need affordable internet access.
You may be eligible for Access from AT&T if you participate in programs like SNAP, SSI for California residents, or the National School Lunch Program, or if your household income is below 200% of Federal Poverty Guidelines.
To apply, you can either go online or give them a call at (888) 717-1080.
Access from AT&T offers internet speeds up to 100 Mbps for just $30 a month, with no contracts, installation fees, or deposits to worry about.
You'll also get an in-home Wi-Fi modem and access to over 30,000 AT&T hotspots across the country.
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Xfinity Essentials
Xfinity Essentials offers up to 75 Mbps for just $14.95/month for qualified customers.
Xfinity Internet Essentials is designed for customers whose household income is at or below twice the federal poverty level or who participate in federal assistance programs.
You can qualify for Internet Essentials without a credit check, installation fees, or contract.
To purchase a low-cost computer, you'll need to pay $149.99 plus tax.
Here are the details of Xfinity Internet Essentials:
Internet Essentials Plus offers faster service for $29.95/month, but it's not clear if this is a separate program or an upgrade to Internet Essentials.
You can sign up for Xfinity Internet Essentials by visiting their website or calling their customer service number.
New Internet Essentials customers will receive two free months of Internet service if they're approved by June 30, 2021.
The broadband speed for Internet Essentials is 25 Mbps download/3 Mbps upload, and you'll get access to Comcast Xfinity hotspots.
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Chicago Specific Programs

Chicago has some amazing programs to help you stay connected. Chicago Public Schools (CPS) offers the Chicago Connected program, providing free high-speed internet to approximately 100,000 CPS students.
To qualify, you can confirm your eligibility online. You can find more information on the Chicago Connected website.
The ChicagoWiFi program offers free public wireless access at City facilities throughout Chicago. You can find Wireless Internet Zones at all Chicago Public Library locations and other public places like the Cultural Center and Millennium Park.
Other Options
If you don't qualify for the programs above, there are other ways to access free internet. You can visit a drive-up WiFi spot to access the internet for remote learning purposes. A drive-up hotspot map is available to find a WiFi spot near you.
Some libraries offer public Internet access, but they may shut off the wi-fi when they are closed. You may need to obtain a password from the library staff to access the wi-fi. If you're not a card-holder, call ahead to confirm access is available to you.
Using public wi-fi networks is not without risk, so it's essential to learn how to safely use them.
Frequently Asked Questions
Can you get free internet if you're on Snap?
If you're enrolled in SNAP, you may qualify for discounted or potentially free internet service through government programs like the Affordable Connectivity Program. Check your eligibility to see if you can get help with your monthly internet bill.
What replaced the ACP program?
The Lifeline Program replaced the ACP, which was a temporary program that provided subsidies for home broadband and phone service to low-income consumers. Lifeline is now the primary program for low-income households to access affordable communication services.
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