
To get started with Fitbit Pay, you'll need a Fitbit device that's compatible with mobile payments, such as the Fitbit Ionic or Fitbit Versa series.
First, make sure your Fitbit device is paired with your mobile device and that you have the Fitbit app installed. This is a crucial step, as it enables the seamless integration of your Fitbit and mobile device.
Fitbit Pay is only available in certain countries and regions, so be sure to check the Fitbit website for a list of supported areas. This way, you can ensure that you're eligible to use Fitbit Pay.
Setting Up Fitbit Pay
To set up Fitbit Pay, you'll first need to add a payment card, which can be a credit or debit card from a supported bank. Currently, some cards that are supported on Google Wallet with your Android phone may not be supported on Google Wallet for Fitbit, so be sure to check the list of supported banks.
You can select cards that are in your Google Account, or add a new credit or debit card. To add a card, open the Fitbit app on your phone, tap Google Wallet, and follow the prompts to scan your card or enter the details manually.
You'll also need to set up a four-digit security PIN to confirm payment transactions. You can choose to have your Fitbit ask for a PIN only when you're making a payment or every 24 hours, depending on your preference.
Set Up Pin
You'll need to set a four-digit security PIN to confirm payment transactions with Fitbit Pay. This PIN will be used to secure your transactions.
You can choose to have your Fitbit ask for a PIN only when you're making a payment, or you can opt for heightened security by having it ask for a PIN every 24 hours or each time you take your Fitbit off.
Think of it like reentering your passcode or lock pattern each time you open up your phone, which is a good analogy for understanding the security benefits of this feature.
Fitbit Compatible Devices
The Fitbit Ionic smartwatch is a great option for using Fitbit Pay.
You can also use the special edition versions of Versa and Charge 3 with Fitbit Pay.
To use Fitbit Pay, you'll need an Android, iOS, or Windows phone to set it up through the Fitbit mobile app.
The Sense 2, Sense, Versa 4, Versa 3, Versa 2, and Versa Special Edition are all compatible with Fitbit Pay as well.
You can also use the Charge 3 Special Edition, Charge 4, and Charge 5 with Fitbit Pay.
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Using Fitbit Pay
You can use your Fitbit to make payments with just a few taps.
To pay with a non-default card, open the Google Wallet app on your Fitbit device and swipe right to the card you want to use. Swipe right to the card that you want to use. When you find "Hold to terminal", it's ready to use.
To make payments, you can use Fitbit Pay with any credit card terminal that accepts NFC payment solutions. They're usually signified by this logo or other brands' mobile payment logos, like Apple or Google's.
Related reading: Apple Pay on Phone
To pay, you can either swipe down on your Versa or Ionic's screen to find the Wallet icon or hold the left button for two seconds to bring it up on the Charge 3 SE. Select the card you want to use to pay, and hover your Fitbit over the payment terminal. You don't have to tap your Fitbit to the terminal; NFC works as long as the devices are about two inches apart.
Once you receive confirmation from the terminal, your payment has been processed.
Compatibility and Security
Fitbit Pay is compatible with certain Fitbit devices, specifically the Ionic and special edition versions of Versa and Charge 3. You'll also need a smartphone, such as an Android, iOS, or Windows phone, to set it up through the Fitbit mobile app.
To ensure security, Fitbit Pay uses temporary, randomized card numbers for each transaction, so your actual card number remains private. This is a standard feature among major mobile payment services.
To add an extra layer of security, you'll need to create a PIN code on your Fitbit, which can be set to require entry each time you put it on or the first time you access Fitbit Pay after removing the watch.
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Compatibility

Fitbit Pay is available on a range of devices, including the Ionic smartwatch and special edition versions of Versa and Charge 3.
You'll need a compatible phone to set up Fitbit Pay through the Fitbit mobile app, which requires an Android, iOS, or Windows phone.
Fitbit Pay works with the Ionic smartwatch, Sense 2, Sense, Versa 4, Versa 3, Versa 2, Versa Special Edition, Ionic, Charge 3 Special Edition, Charge 4, and Charge 5 devices.
To use Fitbit Pay, ensure your device is one of the compatible models listed.
For another approach, see: Do Fitbits Connect to Iphones
Security
Mobile payment services use the same security features, including a temporary, randomized card number that's transmitted and used to complete each transaction, with the retailer never receiving your actual card number.
You're required to create a PIN code on your Fitbit, which can be set to require the PIN each time you put it on, or the first time you access Fitbit Pay after removing the watch.
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Troubleshooting
If you're experiencing issues with Fitbit Pay, try restarting your device, as this can resolve 90% of connectivity problems.
Some users have reported that Fitbit Pay may not work if their Fitbit device is not fully charged, so make sure to charge your device regularly.
If you're still having trouble, check that your bank has added your card to the Fitbit Pay service, as this is a requirement for the feature to work.
For more insights, see: Apple Pay Not Working on Phone
Can't Access or Removed
Sometimes you might encounter issues where you can't access or removed files are causing problems.
If you've checked your antivirus software and it's not the culprit, try checking your system's temporary files folder, as mentioned in the "Temporary Files" section, to see if there are any corrupted files that might be causing the issue.
A full system restart can sometimes resolve the problem, as it allows your system to clear out any temporary files and refresh its memory.

Corrupted system files can also cause issues with access and removal, so running a System File Checker (SFC) scan, as explained in the "System File Checker" section, can help identify and repair any damaged files.
In some cases, a malware infection might be the cause of the problem, so make sure to run a full virus scan, as mentioned in the "Malware" section, to rule out any potential infections.
Can't a
If you're having trouble with a specific issue, check the list of supported banks if you can't use your card with Google Wallet.
Sometimes, the problem is as simple as checking if your bank is supported. The list of supported banks is a great resource to have handy.
If you're trying to add a card and it's not working, check the list of supported banks to see if your bank is included.
Get a Network Error When You
Make sure your phone is nearby. Your phone and watch should have Bluetooth turned on and an internet connection, either cellular or Wi-Fi.
Countries That Support Pay
Fitbit Pay is supported in many countries around the world. You can check the full list of supported countries on Fitbit's site.
There are currently 32 countries where Fitbit Pay is supported, including the United States, Australia, and the United Kingdom. This list may change over time, so it's always a good idea to check back for updates.
Here's a list of some of the countries where Fitbit Pay is supported:
- Australia
- Austria
- Belgium
- Bulgaria
- Canada
- Croatia
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Republic of Cyprus
- Romania
- Singapore
- Slovakia
- Slovenia
- South Africa
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- United Arab Emirates
- United Kingdom
- United States
You can also check the Fitbit support page to see if your bank is included in the list of supported banks.
Managing Fitbit Pay
Managing Fitbit Pay is a breeze, and I'm here to walk you through the process.
First, you can add a payment card by opening the Fitbit app on your phone, tapping Google Wallet, and then selecting New credit or debit card. You can also scan your card with your phone's camera or enter the card details manually.
To remove a card, simply open the Google Wallet app on your Fitbit device, swipe to the card you want to remove, tap the card, and then tap More Remove payment card.
You can also manage your cards by tapping the card you want to view to see recent transactions, or scroll to the bottom to suspend the card while you're traveling or if you temporarily lose access to your card or the Fitbit device.
To review transactions, update, or remove cards from your Fitbit Pay account, head back to the Wallet section of the app. From this page, you can also check out the card's privacy policy or contact the bank that issued the card.
If you need to update a card, you can simply open the Google Wallet app on your Fitbit device and follow the prompts to enter the new card information.
Here's a quick rundown of the steps to remove a card:
- Open the Google Wallet app on your Fitbit device
- Swipe to the card you want to remove
- Tap the card
- Tap More Remove payment card
That's it! Managing Fitbit Pay is straightforward and easy to do.
Pay With Non-Default
You can use Fitbit Pay with non-default payment methods, such as your debit card or credit card from a bank.
Fitbit allows you to add multiple credit or debit cards to your Fitbit Pay account, but only one can be set as the default payment method.
To use a non-default payment method, you'll need to select it as the payment option in the Fitbit app before making a purchase.
This way, you can easily switch between different cards for different transactions.
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Frequently Asked Questions
Is Fitbit pay discontinued?
Yes, Fitbit Pay will be discontinued on July 29, 2024.
Where is Fitbit Wallet?
To access Fitbit Wallet, go to the Today tab in the Fitbit app and tap the Devices icon. From there, tap the Wallet tile to view and manage your digital wallet.
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