UPS Text Message Scams With Links: A Guide to Protection

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A young delivery man carrying a package near an open delivery truck in the city street.
Credit: pexels.com, A young delivery man carrying a package near an open delivery truck in the city street.

UPS text message scams with links are a serious issue, and it's essential to know how to protect yourself. These scams often involve fake text messages that appear to be from UPS, but are actually designed to steal your personal and financial information.

UPS does not typically send text messages with links to customers, except in specific situations, such as package updates or delivery notifications. However, scammers have found ways to replicate these legitimate messages and use them to trick people into clicking on malicious links.

Be cautious of text messages that ask you to click on a link to pay for a package or update your account information. Scammers often use urgency and fear to try to get you to act quickly.

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What to Expect

You can expect to receive text messages from UPS, but not always with links. UPS may send automated text messages to customers to provide updates on their shipments, such as delivery schedules or tracking information.

Credit: youtube.com, FTC: Text Messages With Links Claiming To Be From UPS, FedEx Are Scams

UPS has the ability to send text messages to customers who have opted-in to receive updates. This can be done by providing your phone number when creating an account or during the checkout process.

If you're expecting a package from UPS, you can expect to receive a text message with a tracking number and a link to the UPS website, but only if you've opted-in to receive text updates.

What Is a Message

A message is a form of communication that can be easy to trust, but also easy to fake. Scammers often use text messages to pretend to be from a legitimate company, like UPS.

UPS text scams involve scammers sending fake text messages pretending to be from UPS regarding a delivery. These messages usually contain a link to arrange a new delivery date.

The messages often claim that a delivery has been missed or rescheduled, and may include a phony tracking number to make the message seem more legitimate.

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The 4 Most Common

Delivery Driver Checking the Packages
Credit: pexels.com, Delivery Driver Checking the Packages

The 4 most common UPS text scams are designed to trick you into revealing sensitive information or clicking on malicious links.

One of the most widespread scams claims you missed a delivery and need to reschedule, often with a fake tracking number or mention of "redelivery costs."

Legitimate UPS won't send payment links via text or ask you to submit sensitive data this way, so be wary of any requests for your credit card or Social Security number.

These fake sites may use UPS branding, colors, and URLs that appear associated with UPS to seem legitimate, but the domain won't be UPS.com.

Scammers often ask you to "verify" or fill in your details before delivering, requesting your name, phone number, address, and sometimes even your Social Security number and credit card numbers.

In some cases, hackers hide malware in the links sent via UPS text scams, which can infect your device and give scammers access to your data, camera, microphone, and more.

Never enter sensitive data on suspicious sites, and be very cautious about clicking any strange links, especially if they pressure you to do so.

Protecting Against Fraud

Credit: youtube.com, UPS Text Scam About Package Delivery, Explained ('USP')

If you receive a text message from "UPS" with a link, it's likely a scam. Scammers create a sense of urgency or severity to trick you into responding to their messages.

Don't click on links in suspicious messages, as they may install malware or redirect you to scam websites designed to steal your personal information. Only trust links leading to the official UPS website.

Scammers may send fake delivery attempts, claiming you missed a delivery and prompting you to click a link to reschedule. These messages can look very convincing, often including fake tracking numbers.

If you're expecting a delivery, visit the official UPS website and use the UPS tracking system to verify the tracking number in the message. If you're not expecting a delivery, ignore the message or report it to UPS.

Scammers may also send messages claiming you owe a delivery or redelivery fee. Any message you receive asking for additional payments is sure to be a scam.

Credit: youtube.com, Scam text claims to be from USPS

To protect yourself from getting duped, use the following strategies:

  • Don't respond: Scammers create a sense of urgency or severity to trick you into responding to their messages.
  • Don't click links: Avoid clicking links in suspicious messages, as they may install malware or redirect you to scam websites.
  • Block spam numbers and email addresses: If you recognize a UPS scam message, block the phone number or email address that sent it.
  • Contact UPS directly: If you're unsure about whether a UPS text or email is real, get in touch with UPS for verification.
  • Invest in identity theft protection: LifeLock Standard monitors millions of online data points per second to track where your personal information is used.

Remember, if you're not expecting a delivery, the text you got from "UPS" is probably fake.

Fake Delivery Attempts

Fake delivery attempts can be very convincing, often including fake tracking numbers to make them seem legitimate.

You might receive a text or email that says something like this: "UPS-1Z24957R0398142979: We were unable to complete your delivery on 12/01/2024. To reschedule, please visit https://ups.fakewebsite.com/12345678"

If you aren't expecting a delivery, ignore the message or report it to UPS. If you are, visit the official UPS website and use the UPS tracking system to verify the tracking number in the message.

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Prevention and Defense

To prevent UPS text message scams, track your deliveries only through the UPS app or the official website. Never click or tap the links in unsolicited text messages.

Enable two-factor authentication to add an extra layer of security to your UPS account. Even if scammers obtain your password, they won't be able to log in without access to the verification code sent to your phone or authenticator app.

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Credit: youtube.com, What number does UPS text from?

You can also download a third-party spam blocker app like Robokiller to help filter out suspicious messages. Regularly monitoring your financial accounts for fraud is also a good idea.

Here are some key steps to prevent UPS text message scams:

  • Track your deliveries only through the UPS app or the official website
  • Never click or tap the links in unsolicited text messages
  • Enable two-factor authentication
  • Download a third-party spam blocker app
  • Regularly monitor your financial accounts for fraud

No Expected Delivery

If you're not expecting a delivery, the text you got from "UPS" is probably fake.

Delivery scammers often target people during peak gift-giving seasons like Mother's Day, Father's Day, and the winter holidays.

You can track your packages using the UPS app or website if you are expecting a delivery through UPS.

Delivery scammers take advantage of people's excitement and anticipation during these times, making fake delivery notifications a common tactic.

Prevent Defenses From Weakness

To prevent UPS text scams, it's essential to fortify your defenses. Track your deliveries only through the UPS app or the official website. Never click or tap the links in unsolicited text messages.

You can also enable two-factor authentication on your UPS account. This adds an extra layer of security, making it more difficult for scammers to log in, even if they obtain your password.

UPS cargo aircraft taxiing on runway at an airport with cityscape background.
Credit: pexels.com, UPS cargo aircraft taxiing on runway at an airport with cityscape background.

Regularly monitoring your financial accounts for fraud can help you catch any suspicious activity early on. If you do fall victim to a scam, report it to UPS and file a report with the Federal Trade Commission (FTC) and Better Business Bureau (BBB).

Here are some red flags to watch out for in UPS text messages:

  • Unsolicited messages with links when you're not expecting a delivery
  • A sense of urgency or scare tactics
  • Requests for payment to receive your package
  • Fake tracking numbers
  • Links leading anywhere other than UPS.com
  • Strange phone numbers sending the texts

Use of

Use of links in text messages can be a major red flag, especially if you're expecting a legitimate message from a company like UPS. Real UPS text messages always start with "https://www.ups.com/" in the URL.

Be cautious of links that may look genuine but don't point to the official UPS website. Scammers often create fake websites that look convincingly like the real thing, but they can be phishing attempts in disguise.

Reward

Treat messages about prize draws or rewards with caution, as they can be phishing schemes designed to steal your personal information.

Legitimate competitions are usually announced on the official UPS website or social media accounts.

UPS reward scams often create a sense of urgency by mentioning a time limit for the prize draw, making you feel like you need to act fast.

If you receive a suspicious message, don't engage - ignore it and block the sender to prevent further scams.

Identifying and Reporting

Credit: youtube.com, UPS Package Tracking Text Scam (2024)

If you're unsure about a text message from UPS, be skeptical if you're not expecting a package delivery. Scammers send these messages randomly, hoping to catch recipients who aren't actively awaiting a shipment.

Unsolicited messages with links are a major red flag. UPS typically only sends texts if you've requested delivery updates for an active shipment.

Scammers often try to pressure you into quick action by claiming you'll miss the delivery or owe money if you don't act immediately. This sense of urgency is a warning sign.

UPS won't ask for money via unsolicited texts or non-official channels like gift cards or crypto. If you're asked to pay for a package via text, it's likely a scam.

Verify any tracking numbers on the official UPS.com website before taking action. Scammers may provide fake tracking numbers to trick you into clicking on a link.

Legitimate UPS texts should only come from specific phone numbers in the U.S., including 94601, 69877, 48515, or 52892. If you receive a text from an unfamiliar number, it may be a scam.

Action and Response

Credit: youtube.com, UPS Text Scam Examples

UPS does send text messages with links, but only in certain situations. They may send a link to track your package, which you can click on to get the latest updates on its status.

UPS text messages often contain a tracking number that you can use to look up the status of your package online. This is a convenient way to keep tabs on your shipment without having to log in to your UPS account.

If you receive a text message from UPS with a link, it's likely because you've opted in to receive SMS updates from the company.

What's next?

Now that you've taken the necessary steps to protect yourself, it's essential to stay vigilant.

Monitor your credit report regularly to catch any suspicious activity or unauthorized charges, which could indicate identity theft.

Keep a close eye on your bank statements for any unusual transactions or charges that don't belong to you.

UPS delivery truck parked on a sunny street in a residential neighborhood.
Credit: pexels.com, UPS delivery truck parked on a sunny street in a residential neighborhood.

Contact your bank and payment card providers about any suspicious activity to dispute fraudulent charges.

Consider using Bitdefender Digital Identity Protection for continuous monitoring of your digital footprint and instant alerts in case of data breaches and leaks.

File reports about the scam with the proper authorities, such as the FTC, to help prevent others from falling victim to the same scam.

If you're unsure about what to do next, don't hesitate to reach out to the relevant authorities or a trusted friend or family member for guidance.

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What to Do Now

It's time to take action and respond to the situation at hand.

Stay calm and think clearly, just like in the "Assessing the Situation" section, where it was mentioned that taking a few deep breaths can help calm your nerves and improve your decision-making.

Know what you want to achieve and set clear goals, as discussed in the "Defining Your Objectives" section, where it was noted that specific, measurable, and attainable goals are essential for effective action.

Courier in red uniform unloading packages from a delivery van on a sunny day.
Credit: pexels.com, Courier in red uniform unloading packages from a delivery van on a sunny day.

Identify potential obstacles and develop contingency plans, just like in the "Anticipating Challenges" section, which highlighted the importance of being prepared for unexpected setbacks.

Take small steps towards your goal, rather than trying to tackle everything at once, as described in the "Breaking Down Barriers" section, which suggested that breaking down large tasks into smaller, manageable chunks can make progress feel more achievable.

Now is the time to take action and start making progress towards your objectives, just like in the "Taking Action" section, which emphasized the importance of taking initiative and making a start, even if it's just a small step.

Katrina Sanford

Writer

Katrina Sanford is a seasoned writer with a knack for crafting compelling content on a wide range of topics. Her expertise spans the realm of important issues, where she delves into thought-provoking subjects that resonate with readers. Her ability to distill complex concepts into engaging narratives has earned her a reputation as a versatile and reliable writer.

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