If you're an NC Quick Pass user, you might be wondering if you'll receive text messages with unpaid toll alerts. NC Quick Pass does send text messages to notify users of unpaid tolls.
You can opt-out of these messages, but you'll need to contact the NC Quick Pass customer service to do so.
NC Quick Pass offers email notifications as an alternative to text messages.
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Is NC Quick Pass a Scam?
NC Quick Pass has been linked to scams where scammers claim you have unpaid tolls and ask for sensitive information. These scams often include a link to a fraudulent website.
In April 2024, the FBI warned about similar scams that direct potential victims to websites such as "ncquickpassesinvoicesandtolls.com".
Scams claiming you have unpaid tolls are not new, with the Citizen Times reporting on similar scams twice in 2024.
A text message received on March 11, 2025, directed a victim to a fraudulent website claiming they owed a specific amount.
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How Does NC Quick Pass Work?
NC Quick Pass is a convenient way to pay tolls in North Carolina, allowing you to drive through tolls without stopping.
The system uses an electronic toll collection method, where a transponder is mounted on your windshield, and your account is charged automatically.
You can purchase a NC Quick Pass transponder online or at a participating retailer, and it's free to get started.
To use NC Quick Pass, you'll need to have a valid credit or debit card linked to your account, and a sufficient balance to cover the tolls.
Your transponder will be read by the tolling equipment as you drive through the toll, and the toll will be deducted from your account.
NC Quick Pass offers discounts for frequent users, and you can check your balance and transaction history online or through the mobile app.
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