
If you're a Californian who uses FasTrak, you might be wondering if you'll start receiving text messages from them. According to FasTrak's system, they do have the ability to send text messages to customers, but it's not a guaranteed service.
FasTrak's system is designed to send notifications and reminders to customers, but it's not a primary method of communication. In fact, FasTrak's website explicitly states that they may use text messages to communicate with customers, but it's not a standard practice.
However, FasTrak's system does have the capability to send text messages to customers who have opted in to receive them. This can include notifications about low account balances, upcoming toll payments, and other important reminders.
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Official Response and Warnings
California's Attorney General, Rob Bonta, has issued a consumer alert about fraudulent FasTrak text messages targeting drivers.
Authorities have issued urgent alerts about these scams, and key organizations are taking action to protect consumers and provide guidance on avoiding them.
FasTrak, the e-toll collection system used statewide, does not request payment by text with a link to a website, according to Bonta.
If you receive a suspicious text message, take a screenshot and then delete the message, reporting it to your provider as "junk" or "spam."
If this caught your attention, see: Short Message Service Center
Recent Incidents

California's Attorney General has issued a warning about a surge in text-based toll scams targeting drivers across the state.
These scams specifically target FasTrak users and can affect various toll roads and bridges.
FasTrak representatives have confirmed that these texts are a ruse to obtain credit card information.
Don't click on any links provided in suspicious messages, as this can compromise your financial security.
If you receive a suspicious text, contact FasTrak through their official website or customer service line to verify any supposed charges.
The scam aims to trick drivers into revealing their financial information by claiming unpaid toll fees.
For another approach, see: Fastrak Lane Tolls Text Messages
California AG Warns of FasTrak Scam
California Attorney General Rob Bonta has issued a consumer alert warning of a significant increase in text-based toll scam activity targeting drivers across the state.
These scams affect various toll roads and bridges, and FasTrak representatives confirm that the texts are a ruse to obtain credit card information.
Curious to learn more? Check out: Ota Toll Scam Smishing Text Messages
FasTrak does not request payment by text with a link to a website, so if you receive a suspicious message, do not click on any links.
If you get a text message seemingly from FasTrak seeking toll charges, take a screenshot and then delete the message, reporting it to your provider as “junk” or “spam.”
Avoid clicking on any links in the message, as this can lead to a phishing attack and identity fraud.
In 2022, consumers lost at least $12.5 billion to cybercrime, which is up 22% in the U.S., according to the FBI’s Internet Crime Complaint Center.
Consumers can file a complaint to the FBI (ic3.gov), the Federal Trade Commission (reportfraud.ftc.gov), and the state AG’s office (oag.ca.gov/contact/general-contact-form).
Include the phone number from where the text originated, and the website listed within the text, to help authorities track down the scammers.
Expand your knowledge: Links in Text Messages
FasTrak's Statements and California AG Bonta
FasTrak, the e-toll collection system used statewide, does not request payment by text with a link to a website, according to California Attorney General Rob Bonta.
California AG Bonta's office issued a consumer alert following an uptick in text-based scams claiming consumers owe express lane or toll charges and asking for online payment.
Bonta's office says this is most likely not the tolling agency, but a scammer, and clicking the link can lead to a phishing attack.
For another approach, see: Out of Office for Text Messages
FasTrak's Statements
FasTrak has a clear message for its customers: be cautious of suspicious texts claiming unpaid tolls. These messages are scams, and FasTrak never sends them.
FasTrak warns drivers to never click links in suspicious texts, as this can lead to malware or phishing attacks. I've seen friends get caught in similar scams, so it's essential to be vigilant.
FasTrak advises against providing personal information via text, as this can compromise your account security. Always think twice before sharing sensitive info online.
If you receive a questionable message, FasTrak recommends forwarding it to your mobile carrier's spam reporting number (usually 7726) and deleting it immediately. This helps your carrier block future scams.
Check this out: Mms Messaging Needs to Be Enabled to Send This Message
To protect yourself, FasTrak suggests checking your account directly through official channels. This ensures you're getting accurate information and avoiding scams.
Here are FasTrak's top tips to avoid falling victim to these scams:
- Never click links in suspicious texts
- Avoid providing personal information via text
- Check your account directly through official channels
By following these simple steps, you can safeguard your account and stay safe from these scams.
California AG Bonta: FasTrak Payments Scam
California AG Bonta is warning FasTrak users about a text message scam that's been making the rounds in California.
FasTrak text messages seeking payments are a scam, according to California Attorney General Rob Bonta. The messages claim you owe money for using a toll road, but they're actually phishing attempts to steal your financial information.
The scam works by duping recipients with a message saying they have "overdue toll charges" and asking them to click on a link for more details.
FasTrak, the e-toll collection system used statewide, does not request payment by text with a link to a website, Bonta said.
Worth a look: What Are Link Previews in Text Messages

If you get a text message seemingly from FasTrak seeking toll charges, take a screenshot and then delete the message, reporting it to your provider as "junk" or "spam".
You should also file a complaint to the FBI (ic3.gov), the Federal Trade Commission (reportfraud.ftc.gov), and the state AG's office at oag.ca.gov/contact/general-contact-form.
Consumers lost at least $12.5 billion to cybercrime in 2022, which is up 22% in the U.S., according to a report by the FBI's Internet Crime Complaint Center.
Suggestion: Fbi Text Messages
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