
If your Cox TV remote is not working, don't worry, it's an easy fix.
The first step is to check the batteries, as dead batteries can cause the remote to malfunction.
Make sure the batteries are properly inserted and not loose, as this can also cause issues.
If the batteries are fine, try resetting the remote by pressing the power button for 10 seconds.
This simple reset can often resolve the problem and get your remote working again.
Troubleshooting
If your Cox TV remote stops working, check the batteries first. Weak or dead batteries can cause the remote to malfunction.
Make sure the remote is paired to the receiver. If not, follow the pairing procedure to fix the issue. If the remote only works sometimes, try aiming it at the TV at a different angle or remove any obstructions between the receiver and remote.
Resetting the remote is a simple solution for various glitches. To reset, try pressing the TV button once and then the Power button once. If that doesn't work, try entering any 3 numbers of your choice to see the light flash.
Check the Batteries

If your Cox TV remote stops working, it's often a simple fix. Check the remote batteries first.
Weak or dead batteries can cause the remote to malfunction. Make sure the batteries are not weak.
Try using high quality batteries and see if the remote starts working again.
If the remote still doesn't work, you may need to reprogram it with the TV and receiver. Or, you can reach out to Cox tech support for help.
Verify that the batteries are inserted correctly. If they're not, try again.
New batteries can make a big difference. In some cases, replacing old batteries with new ones can fix the issue.
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The Stopped Working
Your Cox remote stopped working? Don't worry, it's a common issue. Try pointing it at the receiver and pressing the TV button once and then the Power button once.
If that doesn't work, check if the remote is paired correctly. If not, follow the pairing procedure. If it's paired, try resetting the volume lock to TV.

Make sure there are no obstructions between the remote, TV, and Cox set top box. The distance between the Cox set top box and your TV must be around 10 feet.
If your remote still doesn't work, check the batteries. If they're old, try replacing them with new ones. If that doesn't work, try reprogramming the remote with the TV and receiver.
If your remote only works sometimes, try aiming it at the TV at a different angle or check for any obstructions between the receiver and remote. Sometimes, a simple hack like resetting the remote and entering any 3 numbers of your choice can help.
If none of these solutions work, it might be time to order a new remote.
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Reset and Reboot
If you've checked the batteries and reprogrammed your Cox remote, but it's still not working properly, it's time to try a Factory Reset.
To do this, identify your remote control using the user guides provided by Cox, and follow the steps specific to your remote model. For the Contour Voice Remote, press and hold the A and D buttons together until the red LED turns green. For other Contour Voice Remotes or Contour Remotes, press and hold the Setup button until the red LED turns green.
Take a look at this: Cox Contour Cable Box
Next, enter the code 9-8-1, and then pair the remote to the receiver. This should resolve any issues with responsiveness.
If a Factory Reset doesn't work, it's possible that the issue lies with the internal computer of your TV and Cox set top box. In this case, try rebooting both devices by shutting them down, unplugging the power cord, and then plugging it back in and restarting them.
There are several reasons why you might need to reset your Cox remote, including dead or faulty batteries, damage to the remote, or issues with signal transmission.
Pairing and Setup
To pair the Cox Contour TV remote with your TV, you'll need the TV manufacturer's code, which can usually be found on the right-hand side of the TV.
The code is used to pair the remote with your TV, and once you've entered it correctly, the remote light will blink green twice.
Make sure the remote is paired to your Cox set-top box, receiver, and TV, as this is a necessary step to ensure it works properly.
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If you're using a receiver for your home theater system, the Cox remote also needs pairing to it and your TV.
To test the remote, try controlling your Audio Device Volume functions, and if it doesn't work, try again using the next code listed.
You may need to enter a three-digit code to pair the remote with the receiver, and keep in mind that the remote will pair with any detectable devices within 50 feet of it.
Troubleshooting Issues
If your Cox remote refuses to turn the TV on or off, try pointing it at the receiver and pressing the TV button once and then the Power button once.
Sometimes, the remote might not control the volume of the TV, which could be due to the remote not being paired or the volume lock being set to TV.
To tackle this issue, check whether the remote is successfully paired to the receiver and follow the procedure if not, or try using the remote to set volume lock to TV.
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If the remote only works sometimes, try aiming the remote at the TV at a different angle or check to see if there are any obstructions between the receiver and remote preventing signals from passing by.
You might want to check the batteries if the remote is not changing channels or turning the TV on.
Resetting your Cox remote can be a solution for a variety of glitches, and it's worth noting that this process can also help with RF mode operations.
Hardware and Maintenance
Weak batteries can cause your Cox remote to malfunction, so try replacing them with new ones to see if that solves the problem.
If replacing the batteries doesn't work, you can try reprogramming the remote with the TV and receiver. This might get your remote working again.
If none of these tricks work, it's possible that your remote is damaged or too old to be working. In this case, you should reach out to Cox Customer Service representatives for assistance.
You can also take the faulty remote to the Cox service center near you for inspection and potential repair or replacement. Make sure to get it replaced directly from Cox, not from a third-party store.
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How to Program
Programming your Cox TV remote can be a straightforward process, especially if you follow the right steps. Test the remote to confirm that it controls your Audio Device Volume functions as expected.
If your remote isn't working as expected, try again using the next code listed. This will ensure that the correct code is entered and the remote is functioning properly.
To program your Cox remote without a code, press the Channel Up button until your TV turns off. This is an important step to ensure the code is entered correctly.
Press the Setup button again to lock the code into place, and your remote should now be working as expected.
Final Steps
You'll need to check if your remote is in paired or unpaired mode, as voice commands won't work if it's unpaired.
Once you reset the remote, you'll have to program it to your TV again to use it, so make sure you're prepared for that step.
The Cox remote app can be a great temporary solution if you need to replace your remote, and it can even be a permanent one if you're comfortable using it.
Frequently Asked Questions
How do I resync my Cox remote?
To resync your Cox remote, press and hold the mute and select buttons simultaneously until the device key blinks twice, then release both keys and press and release the device key. This will re-establish a connection between your remote and device.
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