
The Cox Cable Contour 2 is a popular streaming device that allows you to access a wide range of channels and on-demand content. It's a great option for those who want a hassle-free viewing experience.
To get the most out of your Contour 2, it's essential to understand its features and capabilities. The device supports up to 1080p resolution, making it perfect for streaming high-definition content.
One of the standout features of the Contour 2 is its user-friendly interface. You can easily navigate through channels, find your favorite shows, and access on-demand content with just a few clicks.
The Contour 2 also offers a range of parental controls, allowing you to restrict access to certain channels and content. This is especially useful for households with young children.
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TV Features
The Contour 2 system is a game-changer for TV viewing. The Contour TV Guide provides detailed information about programs and actors, including viewer ratings, running time, movie ratings, plot, and more.
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You can easily search the guide and recorded programs using the voice remote. Simply say an actor's name to see a list of programs or movies they were in.
The Contour DVR allows you to manage recorded shows with ease and even recover inadvertently deleted programs. This is a huge time-saver and a great feature for anyone who likes to record their favorite shows.
With the Contour system, you can say things like "free movies", "HBO on demand", "Kevin Spacey Movies", or "show me some action movies" to find what you're looking for. The possibilities are endless!
If you have a TiVo or other compatible TV receiver, you can use it with the Contour system by buying a Cable Card for $3. This will avoid a DVR fee and still give you access to all the great features of the Contour system.
Here are some of the key features of the Contour system:
- Easy voice remote control
- Detailed TV guide information
- Manage recorded shows with ease
- Recover inadvertently deleted programs
- Access to on-demand programming
- Parental controls available
Cox Help and Support
Cox offers a range of help guides for their Contour 2 service, including an overview, program guide, voice remote, Contour 2 DVR, Contour TV apps, personal TV recommendations, on-demand programming, and parental controls.
You can find detailed information on these topics in the Contour 2 Help Guides from Cox, which is a great resource for getting started with the service.
If you're experiencing issues with your Contour 2, you can try checking the "All Tuners Are in Use" message, which is a common error that can be resolved by contacting Cox support.
Cox's support center is decently set up, with help categories for your receiver and remotes, online TV viewing, and checking your channel lineup and TV schedule.
If you need help with your Contour 2, you can check out the Contour TV Customer Service section, which provides a range of resources and support options.
Here are some of the main categories you can find help in:
- Receiver and remotes
- Online TV viewing
- Channel lineup and TV schedule
Cox Cable Contour 2 Issues
The Cox Contour 2 receiver has some quirks that you should be aware of before making the switch. The last channel button doesn't take you immediately to the previous channel, instead it brings up a menu of the last nine programs that were watched.
The Contour receiver also reboots itself at approximately 3:00 AM every night, which might be a minor irritation for some users, especially those who work nights or have non-traditional schedules.
You should also know that the Contour receivers automatically update firmware and software on the devices, which can be a bit annoying, but usually resolves itself after a short period.
If you're having trouble with the update process, you might encounter an error screen, but in most cases, the problem resolves itself after a few minutes.
Here are some additional issues to be aware of:
- The last channel button doesn't take you immediately to the previous channel.
- The Contour receiver reboots itself at approximately 3:00 AM every night.
- The Contour receivers automatically update firmware and software on the devices.
Cox Receivers Review
The Cox receivers have some notable features. The Cisco 9865HDC is 13 inches wide, 9 inches deep, and 2.25 inches tall, making it slightly smaller than previous Cox DVRs I've used.
The back panel of the Cox 9865HDC is where you'll find the various connections. Here are the ports and slots you'll find:
- Ethernet Port (Inactive)
- USB Ports (Inactive)
- Cable In
- RCA Out
- Audio Out
- Component Out
- IR Port
- Optical Audio Out
- eSATA Port (Inactive)
- HDMI Out
- CableCARD Slot
- AC Power In
On the front panel, you'll also find some important connections. Here are the ports and slots you'll find:
- Cable In
- Cable Out
- HDMI In (Inactive)
- HDMI Out
- Power In
Problems and Quirks
The Contour receiver has its quirks, and one of them is the way the last channel button works. It doesn't immediately take you to the previous channel, but instead brings up a menu of the last nine programs you watched, including TV stations and DVR recordings.
Another issue is that the Contour receiver reboots itself at 3:00 AM every night. This might not be a problem for most users, but if you work nights, it can be a minor irritation.
The Contour receivers are designed to automatically update firmware and software, which can be a bit annoying, especially if you're in the middle of watching something. However, this is usually not a major problem, except when it gets stuck, like what happened to me with my Pace XiD HD Receiver.
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If you're having trouble with simultaneous recording on the Cox Record 6 DVR, you might be wondering if there's a fix. Unfortunately, the article doesn't mention a solution, but it does suggest asking your Cox installer to include the HD receivers with integral tuners when you're setting up a new multi-room system.
TV Channel Lineup and Management
Cox Cable's Contour TV offers a clean and functional Guide that's easy to search using the voice remote. You can simply say an actor's name to see a list of programs or movies they've been in.
The Contour DVR makes it easy to manage recorded shows, and you can even recover an inadvertently deleted program. This feature is a lifesaver if you accidentally delete a favorite show.
The Contour TV channel lineup includes popular channels like ABC, AMC, Animal Planet, and ESPN, although you'll need to visit the provider's page to see what's available in your area.
Recently Deleted Programs

The Recently Deleted Programs feature is a lifesaver, especially when you accidentally delete a recording you wanted to keep. It works just like the recycle bin on your PC.
You can recover recently deleted recordings with ease, restoring them to your recorded programs list. This way, you won't have to worry about losing your favorite shows.
Cox Contour 2 has a great system for managing your recordings, and this feature is just one of the many tools at your disposal. The Cox Contour 2 Tutorial pages provide detailed explanations and videos to help you get the most out of this feature.
To recover a deleted recording, simply look for it in the Recently Deleted Programs list and click to restore it.
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TV Channel Lineup
Contour TV's channel lineup is quite comprehensive, with over 140 channels available. This includes popular networks like ABC, CBS, NBC, and FOX, as well as cable channels like Discovery, History, and ESPN.
You'll also find a range of premium channels, including HBO, CINEMAX, STARZ, and SHOWTIME, which can be added to your package for an extra fee. The prices for these add-ons are relatively average, ranging from $10 to $16 per month.
It's worth noting that many of Cox's Contour TV channels are available in both SD and HD definition, but it's not entirely clear which ones are included. However, if a channel is available in SD, you can get the HD version for free.
Here's a quick rundown of the premium channels available as add-ons:
Keep in mind that prices may vary depending on your location and the specific package you choose.
Remote Control and Setup
The Contour 2 remote control is a game-changer. It's a backlit, voice-enabled remote from Universal Electronics that makes navigating your Contour box a breeze.
The Contour 2 remote has both RF (Radio Frequency) and IR (InfraRed) control, which means you can operate it without a direct line of sight to the Cox receiver. This is especially useful if your receiver is in an entertainment cabinet.
The remote needs to be paired to the receiver for the RF control to work. Don't worry, Cox provides a video on how to set it up.
Activating your Contour box is a straightforward process. Simply use the source or input button on your original TV remote to select the HDMI connection that matches the HDMI port you plugged the cable into.
Hang tight for a few minutes, and the activation of your Contour box will finish.
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TV for Me and Family
The Contour TV system from Cox is a game-changer for families. You can easily search the guide and recorded programs using the voice remote, just say a actor's name to see a list of programs or movies that the actor was in.
The voice remote is super convenient, you can say things like "free movies", "HBO on demand", or "Kevin Spacey Movies" to find what you're looking for. I've tried it myself and it's really easy to use.
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Contour TV provides detailed information about programs and actors, including viewer ratings, running time, movie ratings, and plot. This is really helpful when you're trying to decide what to watch.
If you're looking for a more barebones option, Cox offers the TV Starter package, which has just 75 channels and costs only $25 a month. However, keep in mind that this package is much more limited than the Contour TV package.
Here's a comparison of the Contour TV package and the TV Starter package:
*For the 1st 12 months. After, price rises to $87.49/mo.
Frequently Asked Questions
What is the difference between Cox Contour 1 and 2?
The main difference between Cox Contour 1 and 2 is the addition of a voice search feature in the Contour 2. However, most Contour 2 apps are also available on smart TVs and streaming devices like Roku and Fire Stick.
Is Cox Contour TV free?
No, Cox Contour TV is not free. The cost starts at $71 per month for the Contour TV Starter package.
How much does Cox Contour cost per month?
Cox Contour TV plans range from $71 to $162 per month, depending on the package. Check out our plans to find the best fit for your budget and viewing preferences.
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