
Consolidated Communications offers a range of internet plans with speeds up to 1 Gbps. Their fiber-optic network provides fast and reliable connections for streaming, online gaming, and other high-speed activities.
With Consolidated Communications, you can choose from various plan options, including a 100 Mbps plan for basic internet needs and a 940 Mbps plan for heavy users.
Their fiber-optic network is built on a state-of-the-art infrastructure, ensuring minimal latency and maximum uptime.
Consolidated Communications also offers TV and phone services, bundling them with internet plans for a convenient and cost-effective solution.
A different take: Comcast Xfinity Fiber
Availability and Coverage
Consolidated Communications provides internet access to 4.4 million customers in 22 states. They offer a range of services, including DSL, cable, fixed wireless, and fiber, with a focus on expanding their fiber internet access to 70 percent of their footprint by 2025.
Their brand, Fidium, offers gigabit speeds via fiber-optic internet technology in eight states across the U.S. Consolidated Communications plans to expand fiber internet access to 70 percent of the company's footprint by 2025.
Additional reading: List of Broadband Providers in the United States
You can check if Consolidated Communications is available at your house by typing your address into their website or using a zip search to refine results. Accuracy not guaranteed, so it's always best to verify with Consolidated Communications directly.
Some of the top-covered cities by Consolidated Communications include Citrus Heights, CA; Roseville, CA; Burlington, VT; Montgomery, TX; Conroe, TX; Dover, NH; Yelm, WA; Mankato, MN; and Faribault, MN.
Here are the states where Consolidated Communications offers service:
- Alabama
- California
- Colorado
- Florida
- Illinois
- Iowa
- Kansas
- Maine
- Minnesota
- Missouri
- New Hampshire
- New York
- North Dakota
- Oklahoma
- Pennsylvania
- South Dakota
- Texas
- Vermont
- Washington
Consolidated Communications provides internet access to over 5 million people in a service area covering 24 states.
Services and Plans
Consolidated Communications offers a range of internet plans to suit different needs and budgets. Their plans vary by location, so it's essential to check the specific options available in your area.
Customers can choose from Consolidated DSL, which offers up to 50 Mbps download speeds for $31 per month, or Consolidated Cable, which provides up to 940 Mbps download speeds with varying prices based on region.
The Fidium Fiber plan is a popular choice, offering speeds up to 2 Gbps for $35 per month. This plan is available in areas with fiber-optic connections and provides symmetrical download and upload speeds.
One of the standout features of Consolidated's internet service is the lack of overage fees and data throttling for heavy users. This means customers can enjoy their internet without worrying about extra charges or slowed speeds.
Here's a summary of Consolidated's internet plans:
Consolidated Communications also offers business internet plans, which can be tailored to meet the specific needs of small businesses. These plans provide reliable internet solutions at a price that fits their budget.
Customers can choose from a range of business phone solutions, including multiple phone lines, toll-free and fax lines, and calling plans that work for their business.
For more insights, see: Why Is Communication Important in Business
Speed and Performance
Consolidated Communications offers a range of plans and speeds due to the different connection types offered. The company's network consists of various connections including DSL, fiber, cable, and even fixed wireless.
Average speeds seen by users are around 200 Mbps, thanks to the expansion in fiber offerings from Consolidated Communications.
Their internet speeds are capped at 1 Gbps, which is a significant amount of speed for most users.
Consolidated Communications provides symmetrical speeds up to 1 Gbps, making it a reliable choice for heavy internet users.
Their upload speeds are not explicitly mentioned in the provided article sections, but it's worth noting that upload speeds can be a crucial factor in choosing an internet service provider.
Consolidated Communications' focus on expanding fiber offerings has improved their internet speeds, making it a good option for those in areas with access to this technology.
Here's a quick rundown of Consolidated Communications' speeds:
Customer Experience
Customer Experience is a crucial aspect to consider when choosing an internet service provider. Consolidated Communications has a checkered past when it comes to customer service, earning an F rating from the Better Business Bureau.
Unfortunately, this means you can expect inferior service, billing issues, and poor customer support. On the other hand, Fidium, the newer fiber-optic branch of Consolidated, seems to be a different story, with no major complaints about customer service yet.
Consider reading: When Communicating It's Important to
What We Like
We like that companies like Zappos and Amazon are prioritizing customer experience by offering free returns and exchanges. This shows that they value their customers' satisfaction above all else.
Their return rates are actually lower than you'd expect, with Zappos reporting a return rate of just 10%. This suggests that customers are happy with their purchases and feel confident in their buying decisions.
Companies like these are also using data and analytics to understand their customers' needs and preferences. For example, Amazon uses customer reviews and ratings to inform product recommendations and improve product offerings.
By putting customers at the forefront of their business strategies, companies like Zappos and Amazon are building loyalty and driving long-term growth.
Related reading: List of Communication Satellite Companies
Customer Reviews
If you're considering Consolidated Communications for your internet service, be aware that their customer service has received an F rating from the Better Business Bureau due to complaints about inferior service, billing issues, and poor customer service.
The company's customer service phone number is (844) 968-7224, and you can also reach out to them through a contact form on their website.
Unfortunately, Consolidated Communications customer service has been criticized for delays in responding to consumers, which can be frustrating.
However, it's worth noting that Fidium, a newer fiber-optic branch of Consolidated, seems to be more customer-oriented and may have better customer service in the future.
If you do encounter issues with Consolidated Communications, you can try contacting their customer service team through their website's contact form, which also offers a chat feature.
Comparison and Options
Consolidated Communications is a solid choice for internet service, but it's essential to consider its prices and speeds. The starting price for Consolidated Communications is $33.00 – $75.00 per month.
If you're looking for a more affordable option, you might want to consider Spectrum internet, which starts at $30.00 per month. However, be aware that prices can vary depending on your location and the specific plan you choose.
When it comes to download speeds, Consolidated Communications offers a range of options, from 10 Mbps to 2,000 Mbps. For comparison, AT&T Internet tops out at 300 Mbps, while Xfinity offers download speeds of up to 2,000 Mbps.
Here's a quick comparison of some popular internet providers:
It's worth noting that prices and speeds can vary depending on your location, so be sure to check the specific plans and prices available in your area.
Business Services
Consolidated Communications offers a range of business internet plans to keep your customers happy. They have the right speeds to keep your business running efficiently.
Their business internet plans offer speeds ranging from 7 to 100 Mbps, and in areas with fiber lines, customers can choose up to 1 Gbps. In some regions, customers have a choice between speeds ranging between 7 and 100 Mbps.
Consolidated Communications also offers business bundles that fit your specific needs. Their business phone solutions include multiple phone lines, toll-free and fax lines, and calling plans that work for you.
Here are some of their business internet plans:
Business

As a small business owner, you need reliable and fast internet to keep your customers happy. Consolidated Communications offers the right speeds to help you achieve this.
Consolidated Communications provides a range of business phone solutions that can meet your specific needs. You can get multiple phone lines, toll-free and fax lines, as well as calling plans that work for you.
With Consolidated Communications, you can enjoy the powerful benefits of cloud services. Their cloud services are delivered with expertise and support from an industry leader.
Digital Marketing
Consolidated Communications offers a comprehensive suite of online marketing services to deliver what you need, when you need it.
Their digital marketing services are designed to help businesses like yours manage their workload, knowing that you have a lot on your plate.
Installation and Support
Consolidated Communications offers equipment plans that include troubleshooting and support for their provided modem or gateway. You can add the Network Care Plus Wired plan for $6.95/mo. or the Wireless network care plan for $11.95/mo. in some areas.
If you want to use your own modem, you can look into their recommended modem and router combos. However, this will not include the same level of support as their provided modem or gateway.
Self-installation of internet is also an option with Consolidated Communications, but only with some plans in some areas. You'll need to ask your representative for more information while signing up.
Equipment
Equipment is an essential part of your internet setup, and Consolidated Communications has specific requirements for using their equipment.
You'll need to add the Network Care Plus Wired plan for $6.95/mo. or the Wireless network care plan for $11.95/mo. in some areas to get troubleshooting and related support for the modem.
If you're looking to use your own modem, Consolidated Communications provides guidance on finding a compatible modem and router combo or understanding the difference between a modem and router.
Can I Self-Install?
You can self-install your internet with Consolidated Communications if you have a plan that allows it and you're in an area where it's available.
Some plans may not offer self-installation, so it's a good idea to ask your representative about it when signing up.
You'll want to confirm with your representative whether self-installation is an option for you.
Cost and Value
Consolidated Communications offers a range of internet plans to fit different needs and budgets.
Fiber internet plans start at $35 per month, while DSL plans start at $31 per month. To get the most accurate pricing, you'll need to enter your ZIP code into the search bar.
The company's fiber internet plans offer speeds of up to 1 Gbps, and DSL plans can reach speeds of up to 100 Mbps. The prices for these plans vary depending on your location, so it's essential to check the prices in your area.
The prices for Consolidated Communications plans can vary greatly depending on the state you're in. To give you a better idea, here are some of the plans and their prices:
It's worth noting that the prices listed are for a 12-month contract, and additional fees and terms may apply.
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