
Congstar offers a range of prepaid plans that cater to different needs and budgets. With Congstar, you can choose from various data options, including 1GB, 5GB, and 10GB of data per month.
For those who need a basic plan, Congstar's 1GB data option is a great choice, as it's affordable and suitable for occasional internet use. This plan starts at just €10 per month.
If you're a heavy internet user, Congstar's 10GB data option is a better fit, as it provides more than enough data for streaming, browsing, and social media use. This plan costs €25 per month, making it a great value for the price.
Congstar's prepaid plans also offer a range of voice and text options, including minutes and SMS bundles, to help you stay connected with friends and family.
Current Offers
Congstar is offering some great deals right now. You can get 2 GB more data every year with one of their plans.
If you're looking for a more substantial increase, another plan offers 5 GB more data annually. This one also comes with a higher cashback bonus.
One of the best perks of these plans is that you don't have to pay an installation fee. That's a nice saving right off the bat.
In addition to the data boost and no installation fee, these plans also come with increased data volumes. For example, one plan offers 25 GB instead of 10 GB, while another offers 75 GB instead of 15 GB.
Here are the details of the current offers:
Prepaid Options
Congstar offers a range of prepaid options that cater to different needs and preferences.
You can choose from various data volumes, from small packages to all-net prepaid tariffs with 5G internet, which includes speeds of up to 25 Mbit/s. These options are ideal for occasional users and families who want to control their costs.
Congstar's prepaid tariffs offer full cost control without a contract, and you can recharge your account at any time using SMS, a call, or one of the 50,000 charging points available.
Here's a summary of Congstar's prepaid options:
- Prepaid tariffs with 5G internet (up to 25 Mbit/s)
- Full cost control without a contract
- GB+: automatic annual increase in data volume
- Prepaid annual package: 140 GB of data volume to use flexibly over 12 months
Saving Together
You can save big with congstar's Partnerkarten, which offer up to 50% discount on additional contracts for family and friends.
Their Partnerkarten include a free telephone and SMS flat, so you can stay connected without breaking the bank.
With congstar's Partnerkarten, you can take advantage of a free telephone and SMS flat, which is a great perk for anyone who wants to stay in touch.
Here are the benefits of congstar's Partnerkarten at a glance:
Prepaid
Congstar offers a range of prepaid options that are perfect for those who want flexibility and control over their mobile expenses.
Their prepaid tariffs come with 5G internet speeds of up to 25 Mbit/s, allowing you to stay connected on the go.
You can choose from various data volumes, from small packages to all-net prepaid tariffs with 5G internet.
The GB+ feature ensures that you get more data volume every year, so you don't have to worry about running out of data.
Congstar's prepaid-Jahrespaket offers a flexible way to use 140 GB of data over 12 months.
One of the best things about Congstar's prepaid options is that they can be recharged at any time, either by SMS, call, or at one of 50,000 charging points.
If you're just starting out with a smartphone, the Congstar Prepaid Basic S package is a great option, offering 100 free minutes for standard conversations and 500 MB of data volume.
You can even get a discount of up to 50% on additional contracts for family and friends with Congstar's Partnerkarten.
Here's a quick summary of Congstar's prepaid options:
- Prepaid tariffs with 5G internet speeds of up to 25 Mbit/s
- Flexible data volumes and recharge options
- GB+ feature for automatic data volume increase every year
- Prepaid-Jahrespaket with 140 GB of data over 12 months
- Discounts on additional contracts with Partnerkarten
Customer Support
Congstar's customer support is top-notch. They're always available to help with any issues that may arise.
Even if something as serious as a stolen phone happens, they'll quickly assist you in blocking your SIM and getting a new one for free.
Their service is super fast and friendly, with no problems to report.
Reviews and Ratings
Congstar has received negative reviews from some customers.
One customer was unhappy with Congstar's claim not to request a Schufa credit check for prepaid cards.
Multiple customers have experienced issues with their internet connection.
One customer's internet connection has been out for three weeks, a second instance of a problem with Congstar's service.
Some customers have reported being misled by Congstar's promises.
A customer was not given the extra 10 GB of mobile internet promised by Congstar's partner, Pennymobil.
Advertising and Sponsoring
Congstar's advertising strategy is quite unique for a mobile discount provider. They don't invest in an elaborate and high-recognition-value advertising campaign, which is unusual for their industry.
One of the distinctive features of Congstar's advertising is its interactivity. Their advertisements often feature characters in a Pop-Art comic style, reminiscent of Warhol and Lichtenstein, with a rotoscoping effect and bright colors on a black background.
Their most notable advertising campaign was "Congstar: Leicht wie Fast Food" launched in 2007, which emphasized how easy it is to create a custom plan according to one's needs.
Congstar's advertising campaigns often focus on the flexibility of their prepaid tariffs, as seen in campaigns like "Prepaid wie ich will" and "Festlegen? Nie!".
The company has used the character Andy in several of their campaigns, played by Berliner actor Jakob Renger. In the interactive campaign "Andy will wechseln", customers could suggest different styles for Andy to wear in TV spots, representing the flexible Congstar tariffs.
Congstar also features other characters like Jana, Alex, Michi, Mike, and Hipster Horst in their advertisements. Jana was introduced to target a female customer base for Congstar's products.
In a departure from the usual advertising approach, Congstar and other mobile discount providers have started focusing on the quality of their offerings rather than just low prices and flexibility.
Products and Services
Congstar offers a range of products and services that cater to individual customers.
Their portfolio includes mobile phone products in the prepaid and postpaid sectors, as well as DSL and VDSL complete connections and regional high-speed internet offers.
Congstar uses the Telekom Deutschland mobile network exclusively for mobile services.
In the fixed network sector, Congstar uses the QSC network for DSL connections, in addition to the network of its parent company since 2008.
Congstar has removed DSL offers from marketing and now focuses on Congstar Homespot - stationary WLAN routers for the Telekom network.
These routers are bound to a specific location and do not provide access to 5G.
Congstar has been offering handys insurance since 2013.
Their product portfolio includes mobile phones, tablet PCs, and LTE and WLAN routers.
Congstar's product portfolio can be found on their website and in Telekom stores.
Prepaid cards and mobile phone contracts are also available in the free retail trade.
Congstar has shifted its focus to partnerships with regional telecommunications service providers and ITK distributors due to the low profitability of their retail stores.
Congstar introduced LTE as a contract component in 2018, making it a standard feature in all prepaid tariffs by July 2020.
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Since June 2023, Congstar customers can book a 5G option for postpaid tariffs, which can be activated and deactivated monthly.
Congstar's prepaid tariffs, such as the Congstar Prepaid Basic S, offer a range of features, including 100 minutes of calls, then 9 cents per minute/SMS.
The Congstar Prepaid Triple SIM can be used as a Mini, Micro, and Nano SIM card, making it compatible with almost any smartphone and mobile device.
Frequently Asked Questions
Is congstar owned by Telekom?
Yes, congstar is a subsidiary of Deutsche Telekom GmbH, the parent company of Telekom. It operates as a separate brand offering mobile and internet services.
What network does congstar use?
Congstar uses the same network as T-Mobile, offering reliable coverage in big cities and beyond.
Does congstar have eSIM?
Yes, congstar offers eSIM technology, which is explained in more detail in our congstar Magazin. Discover the benefits and learn how to use it.
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