Comcast Xfinity Caller ID Features and Benefits Explained

Comcast Xfinity Caller ID is a feature that shows you who's calling before you answer. With this feature, you can see the caller's name and number on your TV or mobile device.

You can choose to display caller ID on your TV, mobile device, or both. This feature is available with the Xfinity TV and Xfinity Mobile services.

Having caller ID can help you decide whether to answer the call or let it go to voicemail.

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Comcast's 11 million residential and business voice customers will now see a "V" displayed on their caller ID, verifying that the call is coming from the displayed number and not a spammer.

This feature is part of the STIR/SHAKEN-based robocall protection that Comcast has deployed to its customers.

Comcast has reported over 9.6 million Xfinity Voice residential customers at the end of 2020, down about 39,000 year over year, and nearly 1.4 million business voice subscribers, up about 16,000.

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Changing the caller ID name is a straightforward process that can be managed through your Comcast Xfinity account. You can update the display name for both incoming and outgoing calls.

To change the caller ID display name, you'll need to sign in to your account and select Manage Settings from the dashboard. This will take you to a page where you can edit the caller ID display name.

The steps to follow are simple: select the Pencil icon to edit the caller ID display name, enter a new first and last name, and select the Checkmark to confirm.

Here's a step-by-step guide to changing the caller ID name:

Remember, changing the billing name does not affect the caller ID display name.

Comcast Xfinity customers will now see a 'V' in their caller ID, verifying that the call is actually coming from the displayed number and not a spammer.

This new feature is thanks to Comcast's deployment of STIR/SHAKEN-based robocall protection to its 11 million residential and business landline voice customers.

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The average U.S. consumer receives 350 spam calls a year, according to YouMail data.

This is a significant problem, with an estimated 46 billion robocalls received nationwide just in 2020 alone.

Comcast has been working on STIR/SHAKEN technology for several years, helping to pioneer the solution and lead the industry-wide effort to combat fraudulent calls.

Comcast's engineers have been instrumental in developing this technology, and the company is committed to continuing its efforts to protect its customers.

Comcast has rolled out STIR/SHAKEN robocall protection to its 11 million residential and business voice customers.

This means customers will now see a "V" in their caller ID, verifying that the call is actually coming from the displayed number and not some spammer who is spoofing the ID.

Comcast has been working on STIR/SHAKEN technology for several years and is now deploying it to combat the estimated 46 billion robocalls received nationwide in 2020.

The average U.S. consumer receives 350 spam calls a year, according to YouMail data.

Comcast's 11 million voice customers include over 9.6 million residential customers and nearly 1.4 million business voice subscribers.

Comcast engineers helped pioneer STIR/SHAKEN and the company has been a leader in the industry-wide effort to combat fraudulent calls since day one.