CelcomDigi Company Profile and Information

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Credit: pexels.com, Business Towers in Malaysia

CelcomDigi is a leading telecommunications company in Malaysia, with a rich history dating back to 1947. Founded by the Malaysian government, Celcom was the country's first telecommunications company.

The company has undergone significant transformations over the years, with a major milestone being its merger with Digi Telecommunications in 2017. This merger created a new entity, CelcomDigi, which now offers a wide range of services to its customers.

Today, CelcomDigi has over 10 million subscribers and operates a vast network of 4G and 5G services across Malaysia.

A different take: Telekom Malaysia

Products and Services

CelcomDigi offers a wide range of mobile communication services, including voice, SMS, data plans, and international roaming.

Their prepaid and postpaid plans provide voice services, and they also offer WAP services for internet access.

CelcomDigi's 4G LTE network has a coverage of 97% in populated areas as of Q1-Q2 2024, and their 4G LTE-A network has a population coverage of 92% nationwide.

Their Fiber-to-the-Room Business (FTTR-B) solution, powered by Huawei's advanced technology, delivers stable and consistent network, stronger signal strength, and seamless indoor roaming.

A unique perspective: Network Service Provider

Credit: youtube.com, CelcomDigi

This solution is suitable for high-bandwidth applications like cloud collaboration, 4K/8K streaming, and artificial intelligence (AI) operations.

CelcomDigi also offers a fully managed, customizable FTTR-B solution tailored to the unique needs of businesses.

Their capex investment includes modernizing the network, with 84% of their network modernized as of the first half of this year (1H25).

CelcomDigi's FTTR-B solution uses fiber optic cables to ensure gigabit speeds in every room without signal loss, enabling seamless roaming and congestion-free performance.

Here's a breakdown of CelcomDigi's network coverage:

Financials

CelcomDigi is a Malaysian telecommunications company with a rich history of innovation. It was formed through the merger of Celcom and Digi Telecommunications in 2021.

The company's financials are a testament to its successful integration. In 2021, CelcomDigi reported a revenue of RM12.5 billion.

CelcomDigi's commitment to investing in its network has paid off, with the company investing RM1.3 billion in network upgrades and expansion in 2021. This has led to improved network quality and coverage.

Credit: youtube.com, MCMC says ‘no objections’ to Digi, Celcom merger

With a strong financial foundation, CelcomDigi is well-positioned to continue innovating and improving its services. The company's revenue has consistently grown over the years, with a 5% increase in 2020 compared to the previous year.

CelcomDigi's focus on customer satisfaction has also led to improved financial performance. The company's customer base has grown significantly, with over 20 million subscribers in 2021.

Subscriber Information

CelcomDigi's mobile subscriber base reached 20.06 million as of the second quarter of 2024.

The majority of these subscribers, 12.94 million, are prepaid users.

The remaining 7.12 million subscribers are postpaid users.

CelcomDigi's fiber subscriber base has grown to 163,000.

The blended Average Revenue Per User (ARPU) for postpaid subscribers is RM65.

For prepaid subscribers, the ARPU is RM28.

Fiber subscribers have an ARPU of RM107.

For another approach, see: Google Fiber Chandler Az

Frequently Asked Questions

Are Celcom and CelcomDigi the same?

Celcom and CelcomDigi are now one entity, offering a combined network and services. Learn more about the benefits of this merger and what it means for you.

How to pay bill CelcomDigi?

To pay your CelcomDigi bill, launch the Celcom Life app and follow the 'Pay Bill' process, selecting your preferred payment method.

Is Digi or Celcom better?

Digi outperformed Celcom in the latest report, winning six awards including all five 5G experience awards. Celcom, however, retained the 4G Coverage Experience award.

Katrina Sanford

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Katrina Sanford is a seasoned writer with a knack for crafting compelling content on a wide range of topics. Her expertise spans the realm of important issues, where she delves into thought-provoking subjects that resonate with readers. Her ability to distill complex concepts into engaging narratives has earned her a reputation as a versatile and reliable writer.

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