BT Broadband Deals and Packages Compared

If you're in the market for a new broadband deal, BT has a range of options to suit different needs and budgets.

BT's fibre broadband packages offer speeds of up to 900 Mbps, which is fast enough for heavy internet users and those who want to enjoy seamless streaming.

For those on a tighter budget, BT's Essentials package starts at £25 a month, offering speeds of up to 50 Mbps.

BT's fibre packages also come with a range of extras, including a free BT TV box and access to a range of free channels.

Additional reading: BT Superfast Fibre

BT Broadband Plans offer a range of options to suit different needs and budgets.

You can choose from ten different plans, including Broadband, Fibre Essential, Fibre 1, Fibre 2, Full Fibre 100, Broadband + BT Sport App, Full Fibre 500, Sport + Fibre 1, Entertainment + Fibre 1, and Full Fibre 900.

Each plan has a unique price and average speed, with prices ranging from £27.99 to £55.99 per month. For example, the Broadband plan costs £27.99 per month and offers an average speed of 10Mb.

For more insights, see: Airtel Broadband Plan

You can check the prices and speeds for each plan in the table below:

All plans offer unlimited monthly downloads, so you can enjoy your favorite content without worrying about data limits.

BT offers a range of broadband options, from standard copper ADSL to superfast fibre and ultrafast full fibre broadband.

You can choose from various fibre packages, including superfast and ultrafast options, to get the internet speed you need.

The BT Smart Hub 2 Wi-Fi router provides fast and reliable wireless speeds, making it easy to stay connected.

Virus Protection software is also included with BT broadband, giving you an extra layer of security for your devices.

Optional 'Complete Wi-Fi' packages are available for £12 a month, which can provide a strong signal in every part of the home or a £100 money-back guarantee.

Here are some key features of BT Complete Wi-Fi:

If you still use your landline, BT offers home phone and calls packages with its home internet deals.

BT offers a range of broadband options, from standard copper ADSL to superfast fibre and ultrafast gigabit full fibre broadband.

The Powerful BT Smart Hub 2 Wi-Fi router is included with all BT broadband packages, providing fast and reliable wireless speeds.

Virus Protection software is also supplied by BT, helping to keep your devices safe from online threats.

You can opt for the 'Complete Wi-Fi' package for a strong signal in every part of your home, or choose a £100 money-back guarantee for £12 a month.

Great broadband and TV bundles are available for those who enjoy watching blockbuster movies and sport.

Here are some unique features supplied by BT:

If you need to make landline calls abroad, you can expect to pay a bit more for a home phone package that includes international calls.

Complete Wi-Fi is a feature that can be added to any fibre package to ensure a reliable Wi-Fi connection in every room of the house. You'll be sent the latest broadband router along with a Wi-Fi disc to put in another room to create a seamless network throughout the house.

The Wi-Fi disc is designed to extend your signal, and BT claims that a four-bedroom home could see up to 25% faster Wi-Fi speeds with just one disc. However, if you still have dead spots in your home after installing it, BT will send up to two more discs free of charge.

If one disc doesn't reach every room, you'll be sent additional discs and could receive £100 back. You can use the My BT app to work out where's best to put your Wi-Fi disc and check the signal strength in each room.

This service is designed to help homes with thick walls or large spaces get a strong Wi-Fi signal everywhere. With Complete Wi-Fi, you'll have a seamless network throughout your home, and you can use the My BT app to optimize your Wi-Fi setup.

Here are the different router options that BT offers, including the Smart Hub and Smart Hub 2:

The installation process for Complete Wi-Fi is relatively simple, and you can either have an engineer install it or do it yourself.

Full Fibre (FTTP) is a game-changer for those lucky enough to have it available in their area. It comes with immense speed, making it perfect for heavy internet users.

With FTTP, you can choose from three options: Full Fibre 100, Full Fibre 300, and Full Fibre 900. These plans offer different speeds and prices, so it's essential to pick the one that suits your needs.

The Full Fibre 100 plan costs £39.99 for a 24-month contract, with an out-of-contract price of £47.99. This plan offers an average download speed of 150Mbps and an average upload speed of 30Mbps.

The Full Fibre 300 plan costs £49.99 for a 24-month contract, with an out-of-contract price of £57.99. This plan offers an average download speed of 300Mbps and an average upload speed of 49Mbps.

The Full Fibre 900 plan costs £59.99 for a 24-month contract, with an out-of-contract price of £67.99. This plan offers an average download speed of 900Mbps and an average upload speed of 75Mbps.

Here's a summary of the FTTP plans:

BT offers pay TV services under the EE brand name, allowing you to add TV channels and services to your BT home broadband.

With BT, you can get access to terrestrial TV, Sky channels, and TNT Sports, which is the exclusive home of UEFA Champions League and Europa League football in the UK.

BT is a 'quad-play' provider, offering a pay TV service through the BT YouView and YouView+ set-top boxes, which provide comprehensive TV packages with popular entertainment channels.

You can browse, stream, and download Freeview and AMC on your new recordable TV box with BT broadband and TV deals.

The entertainment bundles come with a NOW TV Entertainment pass, allowing you to access Sky and other premium entertainment channels both live and on-demand.

With the right package, you can also access Sky Cinema channels with NOW TV, both live and on-demand.

The VIP bundle comes with everything you could want: entertainment, sports, fibre broadband, NOW TV memberships, and HD shows and movies from both Sky and BT channels.

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You can add and remove subscriptions such as Netflix and NOW TV every month through your My BT account to create a BT broadband and TV bundle that suits you.

BT broadband and TV deals include fibre broadband and flexible TV plans, which you can change every month.

You can access up to 189 channels with BT TV, making it a great addition if you're planning on getting broadband already.

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You can make the most of your BT broadband by pairing it with a few add-ons, all you need is your BT ID.

These add-ons can include TV, mobile, or extra perks, and they're easy to get.

Adding a landline to your BT broadband package is very easy, but it will cost extra.

The most popular BT broadband deals use fibre cables for most of the journey, but still use traditional copper phone lines to get to your home, making it easy to add a landline when choosing your broadband deal.

Web and Virus Protect is a crucial add-on for any BT broadband package. It's free, which is a great bonus.

All BT broadband packages come with free web and virus protection included. This means you don't need to pay extra for this essential service.

BT Web Protect will protect all devices connected to your home network or using your BT ID at BT Wi-Fi Hotspots. It's a great way to stay safe online.

It can help prevent viruses, scams, and phishing attacks by warning you about potentially harmful web pages. You can even help protect yourself from the most common attacks: clicking bad links in emails.

If you know a site is safe, you can override Web Protect and continue to visit the site. This is a helpful feature that reminds you to be careful online.

BT Virus Protect gives you extra protection by working with security experts McAfee Intel Security. It's like having a personal security expert watching your back.

It gives you more advanced security on your devices that have Virus Protect installed from viruses, spyware, scams, phishing, and other potential infections. This includes external sources like USB sticks.

Virus Protect keeps your device safe wherever you are. You can install it on up to 15 Windows, iOS, and Android devices to keep all your devices virus-free.

Adding a landline to your BT broadband package is very easy, but it will cost extra. You can easily add a landline when choosing your broadband deal. Most popular BT broadband deals use fibre cables for most of the journey but still use traditional copper phone lines to get to your home. This makes it simple to add a landline to your existing setup.

You can add a variety of add-ons to your BT broadband to get more out of your service. With your BT ID, you can easily access and manage these add-ons.

You can add TV, mobile, or extra perks to your package, making it more tailored to your needs. This is a great way to enhance your broadband experience.

Adding a landline is also a straightforward process, but it will cost extra. This is because your broadband deal uses traditional copper phone lines to reach your home.

You can install BT Virus Protect on up to 15 devices, including Windows, iOS, and Android devices, for extra protection against viruses and other infections. This is a great way to keep all your devices safe, no matter where they are connected.

BT Broadband offers a range of plans to suit different needs and budgets. The prices start at £25.99 per month for the basic BT Broadband package and go up to £55.99 per month for the Full Fibre 900 package.

The average speeds for BT Broadband plans vary, with the Broadband plan offering 10Mb, while the Full Fibre 900 plan offers a whopping 900Mb. Some plans, like the Fibre 1 and Fibre 2 plans, offer speeds of 50Mb and 67Mb respectively.

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You can choose from a 24-month contract for all plans, but be aware that you may be charged an early exit fee if you leave your contract partway through. BT Broadband also offers standalone broadband and packages that combine landline and TV series.

Here are the details of some of the plans:

All plans come with unlimited monthly downloads, so you can enjoy your favorite content without worrying about data limits.

If you're switching to BT from another provider that uses Openreach, getting set up is very simple. This includes part-fibre connections from Sky, TalkTalk, Plusnet, EE, NOW, Vodafone, and more.

You'll need to contact your old provider to cancel your service if you change to BT, especially if you're switching from a full fibre connection or Virgin Media.

BT Broadband will give you a free router if you sign up to any of its broadband deals. The BT Smart Hub 2 Router is a high-quality device that delivers fast speeds throughout your home.

The Smart Hub 2 features seven antennas uniquely positioned to maximize power, and it's equipped with the latest WiFi technology, smart scan, channel selection, and modern app-based services.

You can also choose from four other router options: Smart Hub, BT Home Hub 3, BT Home Hub 4, and BT Home Hub 5. Check their specifications to make an informed choice.

Installation of BT standard or fibre broadband takes about two weeks on average. You'll need to have an engineer appointment booked if you prefer to have an engineer install your broadband.

BT's part-fibre broadband provides speeds of up to 67Mbps and is available almost everywhere in the UK, with 98% coverage nationwide.

You can access much faster speeds with BT's Ultrafast full fibre deals, which offer speeds from 100 – 900Mbps, ideal for large households with multiple devices streaming and gaming at once.

Around two thirds of homes can also access ultrafast BT broadband via fibre-optic technology called 'G.fast' or 'fibre to the premises' (FTTP).

BT's full fibre offerings have average speeds starting at 67Mbps and going all the way up to 900Mbps, depending on the package.

The average speed of BT Broadband is around 78.08 Mb/s, according to the latest speeds test on myspeedcheck.net.

This incredibly fast service is available with a speed guarantee, whereby you can claim £20 if your speed falls below a set rate with BT's ultrafast packages.

Here's a breakdown of BT's broadband speeds:

BT's full fibre can connect up to 100 devices, ranging from smart speakers to video doorbells and everything in between.

The full fibre speeds up to 25x faster than their standard fibre technology, making it the UK's most trusted broadband provider.

BT Broadband offers customer service between 8 am to 9 pm on weekdays and 8 am to 8 pm on weekends and bank holidays. This is a decent range of hours, but it's worth noting that technical support is available round-the-clock.

The customer satisfaction score for BT Broadband is 80%, which is a respectable figure. However, it's worth noting that 23% of customers have a reason to complain.

You can contact BT customer support for various reasons, including Account and Billing, Technical Support, and Complaints. The Contact us page on BT Broadband's official website allows you to choose your reason to connect and get your query resolved in the least possible time.

Here are some key customer service statistics for BT Broadband:

BT Broadband vs Sky Broadband: Which One to Choose?

BT and Sky Broadband are two strong competitors in the market, giving each other cut-throat competition.

Both BT and Sky Broadband hold a strong position in the market.

It's worth considering the significant difference between them to make an informed decision.

Sky Broadband offers a strong alternative to BT Broadband, making it a viable option for customers.

Ultimately, the choice between BT and Sky Broadband depends on individual requirements and needs.

Discover more: Sky Broadband

BT Broadband's customer service has its shortcomings, but the company is making efforts to improve.

The provider scored 80% in overall satisfaction in the recent Ofcom Customer Service Report.

You can contact BT customer support for various reasons, including Account and Billing, Technical Support, Lost or Stolen, and more.

The customer support service is available between 8 am to 9 pm on weekdays and 8 am to 8 pm on weekends and bank holidays.

Technical support is available round-the-clock to help with connection issues.

Here are the details from the Ofcom Customer Service Report:

You can get help from official BT representatives and other BT users on the web forum.

BT Broadband is a pricey option, especially after the initial contract term ends, where the price instantly shoots up after 18 months.

Its hefty charges are a major drawback, making it less suitable for budget-conscious users who can't save money with a basic ADSL package.

While BT Broadband offers excellent speed, its upload speeds are not-so-friendly, which is a notable drawback, especially for users who need decent upload speeds.

The network is pretty acceptable for wealthy households who want a reliable internet connection throughout the home, and it's also ideal for corporate clients and avid gamers who require lightning-fast internet speed even at peak times.

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