
Broadvox Communications has been a key player in the telecommunications industry for over a decade, with a strong focus on business growth and customer satisfaction.
The company's network has been built on a foundation of reliability and scalability, with a robust infrastructure that supports a wide range of business communication needs.
One of the key factors behind Broadvox's success is its commitment to innovation, with a constant drive to stay ahead of the curve in terms of technology and services.
By investing in cutting-edge solutions and staying up-to-date with the latest industry trends, Broadvox has been able to deliver high-quality services to its customers and drive business growth.
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Network and Services
Broadvox has a robust 10G carrier-grade network that handles over 20 billion annual minutes of voice and data. This network is built with high-density hardware and technology from top companies like Sonus Networks, Juniper Networks, and Cisco Systems.
The network has core switching centers in major cities across the US and Canada, providing extensive coverage. This includes the continental United States, Hawaii, Puerto Rico, the U.S. Virgin Islands, and Canada.
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Broadvox's network is a Tier 1 network, ensuring reliable and high-quality services. To support its customers, Broadvox offers 24/7 Tier I and II carrier support, which is a big plus for businesses that need assistance outside of regular business hours.
Here are some of the business VoIP products and services offered by Broadvox:
- Call origination services – toll free
- Call termination services– toll free and A-Z termination
- SMS
- Local Routing Number (LRN) service
- CNAM (caller ID) submission and dipping
- e911
- Voice peering
Cloud Services Business
Broadvox offers a range of business VoIP products and services that cater to various needs. They provide call origination services, which include toll-free calls.
Their call termination services offer toll-free and A-Z termination, ensuring that businesses can reach their customers across the globe. This is especially useful for companies with international operations.
Broadvox also provides SMS services, allowing businesses to send and receive text messages efficiently. This feature is particularly useful for customer support and marketing teams.
Local Routing Number (LRN) service is another valuable offering from Broadvox, helping businesses manage their phone numbers effectively. CNAM (caller ID) submission and dipping are also available, enabling businesses to identify callers and improve their customer experience.
e911 services ensure that businesses can locate their customers in emergency situations, providing an added layer of safety and security. Voice peering is also offered, allowing businesses to connect with other networks and expand their reach.
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Network
Broadvox has a robust 10G carrier-grade network that carries over 20 billion annual minutes of voice and data. This network is built using high-density hardware and technology from top industry players like Sonus Networks, Juniper Networks, and Cisco Systems.
The company has strategically located core switching centers in major cities across the US, including New York, Los Angeles, Chicago, Dallas, Miami, Atlanta, Denver, and Seattle, as well as Toronto and Seattle in Canada.
Broadvox's network is a Tier 1 network, providing extensive coverage in the continental United States, Hawaii, Puerto Rico, the U.S. Virgin Islands, and Canada.
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Business Strategy
Broadvox Communications has a strong business strategy that sets it apart from its competitors. The company's focus on providing high-quality voice and data services to businesses has allowed it to establish a loyal customer base.
By offering a range of innovative solutions, including SIP trunking and hosted PBX services, Broadvox Communications has been able to stay ahead of the curve in the rapidly changing telecommunications industry. This has enabled the company to expand its customer base and increase revenue.
Broadvox Communications' commitment to customer satisfaction has also been a key factor in its success, with the company prioritizing technical support and customer service. This has helped to build trust with customers and drive long-term loyalty.
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Acquisitions and Takeover
Broadvox-CLEC was acquired by Fusion in 2014, marking a significant shift in the company's ownership and operations. This acquisition was a major milestone for Broadvox, as it brought in $32.1 million in revenue.
In a surprise move, Onvoy acquired the remaining Broadvox businesses in 2015. This takeover had a lasting impact on the telecommunications industry, expanding Onvoy's reach and capabilities.
Broadvox-CLEC's assets were previously purchased by Broadvox-CLEC in 2012, allowing Infotelecom customers to continue receiving uninterrupted service. This deal was a win-win for both parties, ensuring a smooth transition for customers and expanding Broadvox-CLEC's nationwide availability.
The acquisition of Infotelecom's assets by Broadvox-CLEC marked a significant expansion for the company, enabling it to offer its products and services nationwide. This move was a key factor in Broadvox-CLEC's success, allowing it to reach a broader customer base and increase its market share.
Gets Aggressive
Broadvox has launched an aggressive new promotion for its commercial SIP Trunks, offering a 20 percent off discount until October 31.
This limited time offer provides small to medium sized businesses with an opportunity to save up to 70 percent over the cost of traditional PRIs and analog phone lines.
With a minimum of three concurrent call sessions, businesses can combine voice and data over a single broadband connection.
Free installation within five days is included in the lower pricing promotion.
Broadvox can extend this offer due to economies of scale, having served the wholesale and commercial SIP trunking markets since 2001.
The company's robust private national network is monitored by experienced engineers, ensuring reliable service.
By establishing interoperability with a wide array of PBXs, Broadvox makes it easier for customers to switch from their current phone system and start saving money right away.
SIP trunks allow small businesses to level the playing field against their larger enterprise competitors.
Frequently Asked Questions
What is Broadvox used for?
Broadvox provides business telecommunications solutions, including voice and data networks, for small to large businesses and carriers. It offers services such as SIP origination and termination, and retail SIP Trunking.
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