
If your Apple phone isn't ringing, it can be really frustrating. The good news is that there are often simple solutions to this problem.
One of the main reasons your Apple phone might not be ringing is that the Do Not Disturb mode is enabled. This feature can be turned on by mistake or intentionally, and it will silence all notifications, including calls.
Make sure your phone is not in silent mode, which can be activated by pressing the volume button or by setting it to silent mode in the Settings app.
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Troubleshooting
If your iPhone isn't ringing, try checking the volume settings. Make sure the ringtone volume is turned up and not muted.
Sometimes, the ringtone volume can be set to vibrate only, so check your iPhone's settings to ensure it's set to ring.
If your iPhone is set to Do Not Disturb mode, it won't ring. Check your iPhone's settings to see if this mode is enabled.
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Another reason your iPhone might not be ringing is if the ringtone is set to silent. Check your iPhone's settings to see if the ringtone is set to silent.
If you've recently updated your iPhone's software, it might be causing the ringtone issue. Try restarting your iPhone to see if that resolves the problem.
If none of these solutions work, try restoring your iPhone to its factory settings.
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Fixing the Issue
First, check the obvious: the Silent switch on the top left side of your iPhone. If it's set to ON, flip it up to turn the ringer back on.
To ensure your iPhone rings for incoming calls, open Settings and navigate to Sounds & Haptics. Make sure the Ringer and Alerts volume slider is not set to OFF or too low, and that a Ringtone is selected.
Check to see that Silence Unknown Callers is set to OFF, as this can also prevent your iPhone from ringing. Open Settings and navigate to Phone, then toggle Silence Unknown Callers to OFF.
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Check for Updates

To fix the issue with your iPhone not ringing, let's start by checking for software updates. Open Settings > General > Software Update to see if an update is available.
If an update is available, tap Download and Install to get your iPhone up to date. This is usually a quick and easy process that can resolve many issues.
If you're not sure how to check for updates or if you're having trouble installing one, don't worry! It's a common step that many people forget about.
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How to Fix
If your iPhone isn't ringing for incoming calls, the most common reasons are Silent mode, Focus mode, or low ringer volume. Check the Ring/Silent switch on the side of your iPhone, flip it up to turn the ringer back on if it's orange.
To check if Focus mode is turned off, open Control Center and make sure it's not enabled. You can also go to Settings > Sounds & Haptics and drag the Ringtone and Alerts volume slider to the right to increase the volume.

If you've checked all of these and your iPhone still isn't ringing, try these additional steps. Check to see that the Silent switch is not set to ON, located on the Top Left Side of your iPhone.
Open Settings, then Sounds & Haptics, and make sure Ringer and Alerts is not set to OFF or too Low. Set Change with Buttons to OFF and ensure that there is a Ringtone selected.
If all of the above is OK on your iPhone, try and Force Restart your iPhone by pressing and quickly releasing the Volume UP button, then pressing and quickly releasing the Volume DOWN button, and finally pressing and holding the SIDE button until an Apple logo appears.
Here are the steps to Force Restart your iPhone in a concise list:
- Press and quickly release Volume UP button
- Press and quickly release Volume DOWN button
- Press and hold the SIDE button until an Apple logo appears
If you've tried all of these steps and your iPhone still doesn't ring, the issue could be hardware-related. Bring it to your nearest uBreakiFix by Asurion store for a free diagnostic.
Understanding the Problem
Your Apple phone not ringing can be a frustrating experience, especially if you're missing important calls. The most common reason for this issue is that the Silent switch is set to ON, which mutes all sounds, including ringtones.
The Silent switch is located on the Top Left Side of your iPhone, so make sure to check if it's set to ON. It's easy to miss, but it's a simple fix.
Another reason your phone might not be ringing is that Do Not Disturb mode is turned on. This mode silences incoming calls and notifications, so you won't hear your phone ringing.
You can check if Do Not Disturb mode is on by swiping down from the TOP RIGHT CORNER of your screen, revealing the CONTROL CENTER. Find the FOCUS button and tap on it to turn off Do Not Disturb mode.
The ringer volume might also be too low or set to zero, causing your phone to not ring. Make sure to adjust the ringer volume in Settings ➔ Sounds & Haptics ➔ Ringer and Alerts.
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Here are some common reasons why your Apple phone might not be ringing, summarized in a list:
- Silent switch set to ON
- Do Not Disturb mode turned on
- Ringer volume too low or set to zero
- Bluetooth connection causing sound to be redirected
- Focus mode silencing notifications and calls
- Software glitch or bug
- Network issues
- Custom ringtones corrupted
- Physical damage to the speaker
- SIM card issues
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