Understanding Apple Payment Services Email and Scams

Apple's email system is designed to be secure, but scammers have found ways to mimic the Apple Payment Services email to trick users into revealing sensitive information.

Be cautious of emails that ask you to log in or provide personal details. Apple never asks for your password or other sensitive information via email.

If you receive an email claiming to be from Apple, check the sender's email address carefully. It should be an official Apple email address, which always ends with "@apple.com".

If you're unsure whether an email is legitimate, don't click on any links or respond to the email.

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To verify the legitimacy of an Apple payment services email, look for your current billing address, which scammers are unlikely to have. You can also review your purchase history in the App Store, iTunes Store, iBooks Store, or Apple Music.

Genuine Apple payment services emails will never ask you to provide sensitive information, such as your Social Security Number, Mother's maiden name, Full credit card number, or Credit card CCV code.

If you're unsure about an email, take a closer look at the information being requested and compare it to the guidelines above.

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If you receive an email about an App Store or iTunes Store purchase, check if your current billing address is included. This is a good indication that the email is genuine.

Genuine purchase receipts from Apple stores will include your current billing address, which scammers are unlikely to have.

You can also review your App Store, iTunes Store, iBooks Store, or Apple Music purchase history to confirm the purchase.

One thing to remember is that emails from Apple about your purchases will never ask you to provide sensitive information over email.

Here are some examples of information that Apple will never ask for via email:

To manage your Apple Pay notification email address, head to Settings>Wallet & Apple Pay>Email.

You can select the email address you want the information to go to.

Tap on the email address to make changes, and you can also use the Edit button in the upper right to delete email addresses you no longer want.

If you're having trouble deleting an email address, try removing it from your contact card in Contacts.

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